01.040.03 - Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
ICS 01.040.03 Details
Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
Soziologie. Dienstleistungen. Betriebswirtschaft und -leitung. Verwaltung. Verkehr (Begriffe)
Services. Organisation de l'entreprise. Gestion et qualité. Administration. Transport. Sociologie. (Vocabulaires)
Storitve. Organizacija podjetja, vodenje in kakovost. Uprava. Transport. Sociologija. (Slovarji)
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This document defines terms related to security and resilience topics.
- Standard26 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms within the field of electronic fee collection (EFC).
This document defines:
— terms that are used in standards related to electronic fee collection;
— terms of a more general use that are used more specifically in standards related to electronic fee collection.
This document does not define terms related primarily to other fields that operate in conjunction with EFC, such as terms for intelligent transport systems (ITS), common payment systems, the financial sector, etc.
- Standard35 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms related to security and resilience topics.
- Standard26 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms related to security and resilience topics.
- Standard16 pagesEnglish languagesale 15% off
- Standard17 pagesFrench languagesale 15% off
This document defines terms within the field of electronic fee collection (EFC).
This document defines:
— terms that are used in standards related to electronic fee collection;
— terms of a more general use that are used more specifically in standards related to electronic fee collection.
This document does not define terms related primarily to other fields that operate in conjunction with EFC, such as terms for intelligent transport systems (ITS), common payment systems, the financial sector, etc.
- Standard35 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms within the field of electronic fee collection (EFC). This document defines: — terms that are used in standards related to electronic fee collection; — terms of a more general use that are used more specifically in standards related to electronic fee collection. This document does not define terms related primarily to other fields that operate in conjunction with EFC, such as terms for intelligent transport systems (ITS), common payment systems, the financial sector, etc.
- Standard23 pagesEnglish languagesale 15% off
- Standard24 pagesFrench languagesale 15% off
This document defines terms in the field of cold chain logistics.
- Standard6 pagesEnglish languagesale 15% off
This document defines terms relating to intelligent transport systems (ITS).
- Technical specification87 pagesEnglish languagesale 15% off
The management of electronic transport regulations (METR) provides a means for METR users to obtain trustworthy, authoritative, machine-interpretable, publicly available and transport-related information for the use of the road network, in order to provide safer and more efficient, sustainable, comfortable, and equitable transport services.
The scope of METR includes both rules that are relatively static (e.g. static speed limits) as well as those that are dynamic (e.g. variable speed limits, signalized intersections). Where appropriate, METR incorporates existing documents (e.g. ISO/TS 19091 for signalized intersections).
This document defines terms specific to the ISO 24315 series on the management of electronic transport regulations.
- Technical specification35 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies terms and definitions that are commonly used in the exhibition and event industry. They are grouped into the following five categories: — individual and entity, which lists and classifies the various types of people involved in the exhibition and event industry; — types of event, which defines the different types of exhibitions and events, including physical, hybrid and online exhibitions and events; — related activities, which describes related activities during the exhibition and event; — physical items, which describes the various composition sizes, facilities and types of printed materials of the exhibition and event; and — others.
- Standard14 pagesEnglish languagesale 15% off
The management of electronic transport regulations (METR) provides a means for METR users to obtain trustworthy, authoritative, machine-interpretable, publicly available and transport-related information for the use of the road network, in order to provide safer and more efficient, sustainable, comfortable, and equitable transport services.
The scope of METR includes both rules that are relatively static (e.g. static speed limits) as well as those that are dynamic (e.g. variable speed limits, signalized intersections). Where appropriate, METR incorporates existing documents (e.g. ISO/TS 19091 for signalized intersections).
This document defines terms specific to the ISO 24315 series on the management of electronic transport regulations.
- Technical specification35 pagesEnglish languagesale 10% offe-Library read for1 day
The management of electronic transport regulations (METR) provides a means for METR users to obtain trustworthy, authoritative, machine-interpretable, publicly available and transport-related information for the use of the road network, in order to provide safer and more efficient, sustainable, comfortable, and equitable transport services. The scope of METR includes both rules that are relatively static (e.g. static speed limits) as well as those that are dynamic (e.g. variable speed limits, signalized intersections). Where appropriate, METR incorporates existing documents (e.g. ISO/TS 19091 for signalized intersections). This document defines terms specific to the ISO 24315 series on the management of electronic transport regulations.
- Technical specification21 pagesEnglish languagesale 15% off
This document defines terms for and establishes the fundamental concepts and principles of innovation management.
This document is applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations (e.g. product, service, process, model, method);
c) all forms of innovation (e.g. incremental to radical, disruptive);
d) all types of approaches (e.g. internal and open innovation, user-, market-, design- and technology-driven innovation activities).
- Standard41 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms for and establishes the fundamental concepts and principles of innovation management.
This document is applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations (e.g. product, service, process, model, method);
c) all forms of innovation (e.g. incremental to radical, disruptive);
d) all types of approaches (e.g. internal and open innovation, user-, market-, design- and technology-driven innovation activities).
- Standard41 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms for and establishes the fundamental concepts and principles of innovation management. This document is applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations (e.g. product, service, process, model, method); c) all forms of innovation (e.g. incremental to radical, disruptive); d) all types of approaches (e.g. internal and open innovation, user-, market-, design- and technology-driven innovation activities).
- Standard30 pagesEnglish languagesale 15% off
- Standard32 pagesFrench languagesale 15% off
- Standard32 pagesSpanish languagesale 15% off
This document defines terms used in the tourism industry in the field of restaurants and catering. This document applies to restaurants and catering services, which prepare and serve or deliver food and beverages to customers. This document does not apply to the production line of food and beverages.
- Standard15 pagesEnglish languagesale 15% off
This document defines terms used in the field of project, programme and portfolio management. This document is applicable to any type of organization, including public or private, and any size or sector, as well as any type of project, programme or portfolio in terms of complexity, size or duration.
- Standard10 pagesEnglish languagesale 15% off
- Standard10 pagesFrench languagesale 15% off
This document specifies the terms and definitions that apply to:
— different types of assistance dogs;
— the beneficiary and client services;
— health and disabilities;
— assistance dog service providers;
— assistance dog training staff and related professionals;
— the socialization and training processes;
— conformity assessment, identification and registration;
— accessibility.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies the terms and definitions that apply to:
— different types of assistance dogs;
— the beneficiary and client services;
— health and disabilities;
— assistance dog service providers;
— assistance dog training staff and related professionals;
— the socialization and training processes;
— conformity assessment, identification and registration;
— accessibility.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms and establishes principles and outcomes for asset management. It describes:
— the benefits of asset management and an asset management system;
— the relationship between asset management, the asset management system and asset portfolio;
— asset management improvement and maturity.
This document is applicable to all types of assets and all types and sizes of organizations.
This document does not provide financial, accounting, human resources nor technical guidance for managing specific asset types.
NOTE For the purposes of this document, ISO 55001 and ISO 55002, the term “asset management system” is used to refer to a management system for asset management.
- Standard19 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard13 pagesEnglish languagesale 15% off
- Standard13 pagesFrench languagesale 15% off
- Standard13 pagesSpanish languagesale 15% off
- Standard15 pagesRussian languagesale 15% off
This document defines terms and establishes principles and outcomes for asset management. It describes: — the benefits of asset management and an asset management system; — the relationship between asset management, the asset management system and asset portfolio; — asset management improvement and maturity. This document is applicable to all types of assets and all types and sizes of organizations. This document does not provide financial, accounting, human resources nor technical guidance for managing specific asset types. NOTE For the purposes of this document, ISO 55001 and ISO 55002, the term “asset management system” is used to refer to a management system for asset management.
- Standard19 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard13 pagesEnglish languagesale 15% off
- Standard13 pagesFrench languagesale 15% off
- Standard13 pagesSpanish languagesale 15% off
- Standard15 pagesRussian languagesale 15% off
This document defines key terms, establishes a vision and principles for a circular economy, and gives guidance, including possible actions, for an organization to implement. It is applicable to organizations seeking to understand and commit or contribute to a circular economy while contributing to sustainable development. These organizations can be either private or public, acting individually or collectively, regardless of type or size, and located in any jurisdiction, or position within a specific value chain or value network.
- Standard51 pagesEnglish languagesale 15% off
- Standard55 pagesFrench languagesale 15% off
- Standard56 pagesSpanish languagesale 15% off
This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in facility management.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in facility management.
- Standard19 pagesEnglish languagesale 15% off
- Standard19 pagesFrench languagesale 15% off
This document provides terms and definitions in the field of transaction assurance in e-commerce.
- Standard11 pagesEnglish languagesale 15% off
The CWA defines terms for Zero-Defect Manufacturing (ZDM) in digital manufacturing with correlation to Industry 4.0 and quality management. The CWA does not define quality management requirements.
- Standardization document12 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report12 pagesEnglish languagesale 10% offe-Library read for1 day
The CWA defines terms for Zero-Defect Manufacturing (ZDM) in digital manufacturing with correlation to Industry 4.0 and quality management. The CWA does not define quality management requirements.
- Standardization document12 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical report12 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines terms used in human resource management standards.
- Standard33 pagesEnglish languagesale 15% off
- Standard35 pagesFrench languagesale 15% off
This document establishes the terms commonly used in various types of adventure tourism activities, including terms related to safety and services.
- Standard8 pagesEnglish languagesale 15% off
- Standard9 pagesFrench languagesale 15% off
This document gives guidance to organizations on the application of overarching sustainability principles, practices and terminology for financing activities. It addresses what is material from the perspective of the organization and of its stakeholders. This document is applicable to all organizations active in the financial sector, including, but not limited to, direct lenders and investors, asset managers and service providers. Beyond financial institutions and intermediaries, this document can be used by other parties in the financial sector such as providers or recipients of sustainable finance, governmental organizations, public and private sector institutions, business entities, industry associations, financial market regulators, and supervisory and control bodies.
- Standard26 pagesEnglish languagesale 15% off
This document applies to providers and customers of security services.
- Standard13 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies the fundamental concepts and principles of, and a model for, sustainable tourism. This document is applicable to private and public organizations and destinations, regardless of their size and location, plus other interested parties engaged in sustainable tourism development.
- Standard10 pagesEnglish languagesale 15% off
This document defines terms relating to intelligent transport systems (ITS).
- Technical specification87 pagesEnglish languagesale 15% off
This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document applies to providers and customers of security services.
- Standard13 pagesEnglish languagesale 10% offe-Library read for1 day
This document defines generic terms related to the management of risks faced by organizations.
- Standard10 pagesEnglish languagesale 15% off
- Standard11 pagesFrench languagesale 15% off
- Standard9 pagesSpanish languagesale 15% off
This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document describes [motor] vehicle driving automation systems that perform part or all of the dynamic driving task (DDT) on a sustained basis. It provides a taxonomy with detailed definitions for six levels of driving automation, ranging from no driving automation (Level 0) to full driving automation (Level 5), in the context of [motor] vehicles (hereafter also referred to as “vehicle” or “vehicles”) and their operation on roadways: Level 0: No Driving Automation Level 1: Driver Assistance Level 2: Partial Driving Automation Level 3: Conditional Driving Automation Level 4: High Driving Automation Level 5: Full Driving Automation These level definitions, along with additional supporting terms and definitions provided herein, can be used to describe the full range of driving automation features equipped on [motor] vehicles in a functionally consistent and coherent manner. “On‑road” refers to publicly accessible roadways (including parking areas and private campuses that permit public access) that collectively serve all road users, including cyclists, pedestrians, and users of vehicles with and without driving automation features. The levels apply to the driving automation feature(s) that are engaged in any given instance of on-road operation of an equipped vehicle. As such, although a given vehicle may be equipped with a driving automation system that is capable of delivering multiple driving automation features that perform at different levels, the level of driving automation exhibited in any given instance is determined by the feature(s) that are engaged. This document also refers to three primary actors in driving: the (human) user, the driving automation system, and other vehicle systems and components. These other vehicle systems and components (or the vehicle in general terms) do not include the driving automation system in this model, even though as a practical matter a driving automation system may actually share hardware and software components with other vehicle systems, such as a processing module(s) or operating code. The levels of driving automation are defined by reference to the specific role played by each of the three primary actors in performance of the DDT and/or DDT fallback. “Role” in this context refers to the expected role of a given primary actor, based on the design of the driving automation system in question and not necessarily to the actual performance of a given primary actor. For example, a driver who fails to monitor the roadway during engagement of a Level 1 adaptive cruise control (ACC) system still has the role of driver, even while s/he is neglecting it. Active safety systems, such as electronic stability control (ESC) and automatic emergency braking (AEB), and certain types of driver assistance systems, such as lane keeping assistance (LKA), are excluded from the scope of this driving automation taxonomy because they do not perform part or all of the DDT on a sustained basis, but rather provide momentary intervention during potentially hazardous situations. Due to the momentary nature of the actions of active safety systems, their intervention does not change or eliminate the role of the driver in performing part or all of the DDT, and thus are not considered to be driving automation, even though they perform automated functions. In addition, systems that inform, alert, or warn the driver about hazards in the driving environment are also outside the scope of this driving automation taxonomy, as they neither automate part or all of the DDT, nor change the driver’s role in performance of the DDT (see 8.13). It should be noted, however, that crash avoidance features, including intervention-type active safety systems, may be included in vehicles equipped with driving automation systems at any level. For automated driving system (ADS) features (i.e., Levels 3 to 5) that perform the complete DDT, crash mitigation and avoidance capability is part of ADS functionality (see also 8.13).
- Technical specification40 pagesEnglish languagesale 15% off
This document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
- Standard10 pagesEnglish languagesale 15% off
- Standard10 pagesFrench languagesale 15% off
This document provides a non-exhaustive list of relevant basic concepts, key initiatives and terms that are in common use in the global community of sustainable finance, and have been identified by ISO/TC 322 as helpful to facilitate a greater understanding of the topics suggested by sustainable finance practitioners, including but not limited to: financial regulators, development and commercial banks, asset managers, investors, international initiatives and researchers. The terms included in this document have been selected because they are: widely accepted and used in financial markets; sourced from supranational organization(s) or initiative(s), or national regulatory authorities; NOTE With priority given to the source with the larger geographic coverage. likely to be used in documents from ISO/TC 322 and other related International Standards; of international prevalence and interest.
- Technical report35 pagesEnglish languagesale 15% off
- Technical report33 pagesFrench languagesale 15% off
This document is the source document for the terms and definitions of ISO/TC 232, Education and learning services. This document is intended to provide a reference for standards users and developers, as well as to facilitate communication and common understanding of the terms within the field of education and learning services and the scope of ISO/TC 232.
- Standard16 pagesEnglish languagesale 15% off
- Standard16 pagesFrench languagesale 15% off
This document establishes a set of common definitions related to women's entrepreneurship, such as those for women-owned business and women-led business. This document also defines women-led cooperatives and women-led informal enterprises. These definitions can be used, for example, in women's economic empowerment programmes (such as procurement and trade programmes) and for the collection of internationally comparable data on women's entrepreneurship (including the impact on local and national economies). This document also provides criteria for evaluating important factors related to these definitions, such as ownership, management, and control, as well as how to handle dilution by investment. NOTE If an enterprise cannot be categorized according to the definitions given in this document, it does not necessarily mean that the enterprise is male-owned or male-led. This document does not provide recommendations on how to initiate programmes based on the definitions and criteria, for example on public procurement. In addition, this document does not address issues such as how to promote conformity assessment.
- Standard16 pagesEnglish languagesale 15% off
- Standard18 pagesSpanish languagesale 15% off
- Standardization document16 pagesEnglish languagesale 15% off
- Standardization document17 pagesSpanish languagesale 15% off
This document defines terms used in security and resilience standards.
- Standard53 pagesEnglish languagesale 15% off
- Standard56 pagesFrench languagesale 15% off
This document specifies general terms and definitions relating to conformity assessment (including the accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade.
The general principles of conformity assessment and a description of the functional approach to conformity assessment are provided in Annex A.
Conformity assessment interacts with other fields such as management systems, metrology, standardization and statistics. The boundaries of conformity assessment are not defined in this document.
- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation89 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
EN ISO/IEC 27000 provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards.
- Standard35 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard35 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation36 pagesSlovenian languagesale 10% offe-Library read for1 day
This document specifies general terms and definitions relating to conformity assessment (including the accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade.
The general principles of conformity assessment and a description of the functional approach to conformity assessment are provided in Annex A.
Conformity assessment interacts with other fields such as management systems, metrology, standardization and statistics. The boundaries of conformity assessment are not defined in this document.
- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard31 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard – translation89 pagesSlovenian, English, German and French languagesale 10% offe-Library read for1 day
This document specifies general terms and definitions relating to conformity assessment (including the accreditation of conformity assessment bodies) and to the use of conformity assessment to facilitate trade. The general principles of conformity assessment and a description of the functional approach to conformity assessment are provided in Annex A. Conformity assessment interacts with other fields such as management systems, metrology, standardization and statistics. The boundaries of conformity assessment are not defined in this document.
- Standard23 pagesEnglish languagesale 15% off
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1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to: a) organizations implementing an innovation management system or performing innovation management assessments; b) organizations that need to improve their ability to effectively manage innovation activities; c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization; d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management; e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; f) developers of innovation management and related standards. 1.2 This document is intended to be applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities. This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.
- Standard37 pagesEnglish languagesale 15% off
- Standard39 pagesFrench languagesale 15% off
- Standard39 pagesEnglish, Spanish and Russian languagesale 15% off
- Standard40 pagesSpanish languagesale 15% off
- Standard35 pagesArabic languagesale 15% off
This document establishes terms, definitions and service requirements for service providers conducting market, opinion and social research, including insights and data analytics (hereinafter referred to as "service providers"). Non-market research activities, such as direct marketing, are outside the scope of this document.
- Standard66 pagesEnglish languagesale 15% off