ISO 41011:2024
(Main)Facility management — Vocabulary
Facility management — Vocabulary
This document defines terms used in facility management.
Facility management — Vocabulaire
Le présent document définit les termes utilisés en facility management.
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INTERNATIONAL ISO/FDIS
DRAFT
STANDARD 41011
ISO/TC 267
Facility management — Vocabulary
Secretariat: BSI
Voting begins on: Facility management — Vocabulaire
2023-11-10
Voting terminates on:
2024-01-05
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BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/FDIS 41011:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO 2023
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ISO/FDIS 41011:2023(E)
FINAL
INTERNATIONAL ISO/FDIS
DRAFT
STANDARD 41011
ISO/TC 267
Facility management — Vocabulary
Secretariat: BSI
Voting begins on: Facility management — Vocabulaire
Voting terminates on:
COPYRIGHT PROTECTED DOCUMENT
© ISO 2023
ISO/CEN PARALLEL PROCESSING
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
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ISO copyright office
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CP 401 • Ch. de Blandonnet 8
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DOCUMENTATION.
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Reference number
Email: copyright@iso.org
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO
ISO/FDIS 41011:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
© ISO 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO 2023
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ISO/FDIS 41011:2023(E)
Contents Page
Foreword .iv
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms related to facility management . 1
3.2 Terms related to assets . 3
3.3 Terms related to people . 3
3.4 Terms related to sourcing . . 5
3.5 Terms related to process . 7
3.6 Terms related to finance . 8
3.7 Terms related to general business . 10
3.8 Terms related to measurement.
...
ISO/DISFDIS 41011:2023(E)
Date: 2023-03-03
ISO/TC 267
Secretariat: BSI
Facility management — Vocabulary
Facility management — Vocabulaire
DIS stage
Second edition
Date: 2023-10-27
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ISO/FDIS 41011:2023(E)
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of
this publication may be reproduced or utilized otherwise in any form or by any means, electronic or
mechanical, including photocopying, or posting on the internet or an intranet, without prior written
permission. Permission can be requested from either ISO at the address below or ISO’sISO's member body in
the country of the requester.
ISO Copyright Office
CP 401 • CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland.
ii © ISO 2023 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/FDIS 41011:2023(E)
Contents
Foreword . 4
Introduction . 6
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms related to facility management . 1
3.2 Terms related to assets . 3
3.3 Terms related to people . 4
3.4 Terms related to sourcing . 5
3.5 Terms related to process . 7
3.6 Terms related to finance . 9
3.7 Terms related to general business . 11
3.8 Terms related to measurement . 15
3.9 Terms related to technology. 16
3.10 Terms related to sustainability . 16
Bibliography . 19
© ISO 2023 – All rights reserved iii
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ISO/FDIS 41011:2023(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO
collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documentsdocument should be noted. This document was drafted in accordance
with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawnISO draws attention to the possibility that some of the elementsimplementation of this
document may beinvolve the subjectuse of (a) patent(s). ISO takes no position concerning the evidence,
validity or
...
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