Terms and Conditions

When you order (a) publication(s), you accept these Terms and Conditions (“Sales Agreement”) and the Customer Licence Agreement, so make sure you read all these terms before finalizing your purchase.

TAXES

Local taxes are applied to orders with a billing address in Delaware, USA (0% of purchase). Payment of any local or other taxes which may be applied to orders dispatched outside Delaware, USA, is the responsibility of the customer.

PAYMENT

For payment processing, we are using © Stripe. The payment processor is PCI compliant, which ensures that your information is being handled in accordance with industry security standards. Your credit card information is not stored on our website. Also, payment via PayPal is available. Your payment information will be processed immediately and confidentially.

SECURITY

We use TLS 1.3 256-bit encryption (were supported, fallback for older TLS versions, and 128-bit encryption is also supported). This industry-standard technology allows you to communicate to our website via a secure, encrypted link, thus preserving data integrity and confidentiality. Because of the TLS 1.3 256-bit encryption, your personal information is kept secure. Payment information is not processed or stored by iTeh Inc.

INVOICE

After the purchase is completed successfully, you can find your invoices on the “Orders” page. Please make sure that during the shopping process, you indicate your full billing information.

RETURN POLICY

We do not accept returns for purchases of electronic documents.

DATA PROTECTION

See the Privacy Policy, which is incorporated into this Sales Agreement.

TERMINATION AND LIMITATIONS

See Clauses 5 and 6 of the Licence Agreement, which are incorporated into this Sales Agreement. Should you have questions or need assistance, please do not hesitate to contact us.

Last updated on 2020-04-11. We may amend these terms at our sole discretion by posting the revised terms on the website, and they shall be effective as of the date of their posting.

SUBSCRIPTIONS

ABOUT

Subscription is a service that allows having long-term read-only access to the documents which belong to a specific category (ICS, Mandate, Directive, Technical Committee).

CREATE

After choosing a specific ICS, Mandate, Directive, or Technical Committee, you can see an option of creating a subscription. Obligatory to choose the number of seats and process of subscriptions. After filling in this information, you can proceed with payment.

Currently, the subscription includes documents marked with stars. We are working on making all documents available within the subscription.

UPDATE

All the information about subscriptions can be modified. You can change the number of seats, period of subscription, and billing information. Important to know that due to the changes of subscription details subscription lifecycle is modified.

In case of decreasing amount of seats, previously formed subscriptions are not refunded and seats are being decreased immediately. Based on this we recommend decreasing the number of available seats in the end of the billing period that will be shown with start/end dates.

When amount of seats is increased, the billing cycle is changed.

Previous seats subscriptions are canceled. A new subscription price is formed according to the new amount of seats Money refund from left days of previous subscriptions is automatically subtracted from a new price The new billing start date is beginning from the day subscriptions seats were increased

All modifications can be accomplished in the Subscriptions sector after pushing the “Manage” button.

CANCEL

Any type of subscription can be canceled in any moment of the billing cycle. After cancellation, it will not be renewed. Days that are left before the end day of subscriptions after cancellation are not refunded.

PACKAGES

ABOUT

A comprehensive collection of standard packages has been developed and compiled to support the standard requirements of the branch of your business operating. Our packages cover an array of content that includes road vehicles, societal security, risk management, machine safety, and much more. With a wide range of packages to choose from, you are sure to find a collection to suit your standard needs and develop existing operational processes.

PURCHASE

After choosing the appropriate standard package, you can proceed with payment after pushing the "Checkout" button. All billing information will be taken from your account.

ACCESS

Once the payment is completed and an order confirmation is received, the electronic documents purchased in the packages category can be downloaded from your online account. You will find the document under the "My Orders" menu, where you can download it to your computer.

NON-DISTRIBUTION

By creating the order, you confirm that the distribution of the documents outside of the platform is strictly forbidden. It is essential to know that all electronic files purchased on our platform are strictly forbidden to distribution and are subject to SIST Copyright, which must be complied with.