03.080.10 - Maintenance services. Facilities management
ICS 03.080.10 Details
Maintenance services. Facilities management
Industrielle Dienstleistungen
Services de maintenance. Gestion des infrastructures
Vzdrževalne storitve. Upravljanje objektov
General Information
Frequently Asked Questions
ICS 03.080.10 is a classification code in the International Classification for Standards (ICS) system. It covers "Maintenance services. Facilities management". The ICS is a hierarchical classification system used to organize international, regional, and national standards, facilitating the search and identification of standards across different fields.
There are 101 standards classified under ICS 03.080.10 (Maintenance services. Facilities management). These standards are published by international and regional standardization bodies including ISO, IEC, CEN, CENELEC, and ETSI.
The International Classification for Standards (ICS) is a hierarchical classification system maintained by ISO to organize standards and related documents. It uses a three-level structure with field (2 digits), group (3 digits), and sub-group (2 digits) codes. The ICS helps users find standards by subject area and enables statistical analysis of standards development activities.
e-Library Subscription
Create subscription and get permanent access to documents within 03.080.10 - Maintenance services. Facilities management
Currently subscription includes documents marked with .We are working on making all documents available within the subscription.
This document:
— specifies principle criteria and processes for FM and provides methods which enable the implementation and use of these processes within any FM organization;
— specifies criteria to support organizational decisions;
— gives guidance for developing and improving the FM processes to support and enable the function of the primary activities.
- Standard99 pagesEnglish languagee-Library read for1 day
This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
— Maintenance Technician Specialist;
— Maintenance Supervisor;
— Maintenance Engineer;
— Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
- Standard27 pagesEnglish languagee-Library read for1 day
This document:
— specifies principle criteria and processes for FM and provides methods which enable the implementation and use of these processes within any FM organization;
— specifies criteria to support organizational decisions;
— gives guidance for developing and improving the FM processes to support and enable the function of the primary activities.
- Standard99 pagesEnglish languagee-Library read for1 day
This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
- Maintenance Technician Specialist;
- Maintenance Supervisor;
- Maintenance Engineer;
- Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
- Standard27 pagesEnglish languagee-Library read for1 day
This document provides the information gathered from the national standardization bodies regarding
area and space measurement standards and local rules. This document also identifies the potential
liaisons and stakeholders in addition to complementary standards to support the review of EN 15221-
6:2011 [1]. Finally, this document contains a preliminary gap analysis of EN 15221-6:2011 and
documents the criteria for the review work of the standard.
- Technical report22 pagesEnglish languagee-Library read for1 day
This document provides a robust understanding of existing performance measures in facility management (FM) organizations and the needs of both:
— the demand organization;
— the FM organization across the breadth of public and private sector organizations, profit and not for profit.
- Technical report26 pagesEnglish languagee-Library read for1 day
The scope of this document is to present the information gathered from the national standardisation bodies regarding area and space measurement standards and local rules. This document also identifies the potential liaisons and stakeholders in addition to complementary standards to support the review of EN 15221-6:2011 Facility Management. Part 6: Area and Space Measurement in Facility Management. Finally, this document contains a preliminary gap analysis of EN 15221-6:2011 and documents the criteria for the review work of the standard.
- Technical report22 pagesEnglish languagee-Library read for1 day
This document provides a robust understanding of existing performance measures in facility management (FM) organizations and the needs of both:
— the demand organization;
— the FM organization across the breadth of public and private sector organizations, profit and not for profit.
- Technical report26 pagesEnglish languagee-Library read for1 day
This document provides users with guidance that help manage risks related to energies & fluids during maintenance activities on items when in use. It is the responsibility of each employer, according to the terms commonly used in the company, to:
- Set out the correlation between the processes described in this document and standard practices,
- Define the roles and responsibilities of the people involved in the energies & fluids lockout process.
This document refers to concepts, definitions, rules, recommendations, and best practices taken from national and international documents (lockout/tagout - "administrative lockout" - Lockout/Tagout (LOTO) - Safe isolation) that cover activities to ensure the safety of workers with respect to energies & fluids.
This document deals with the prevention of energy & fluid (e.g. powders, gases, liquids, etc.) related risks; it is noted that some are covered by specific regulations or standards, such as the electrical risk. Environmental issues related to energies & fluids are not in the scope of this document. Danger associated with energies & fluids can be direct (e.g. contact, absorption, etc.) or indirect by reaction (e.g. mixing, heating, etc.). The scope includes all fluids because they can be intrinsically dangerous or become dangerous.
The recommendations given in this document have been drawn up with a view to ensure the safety and health of workers around hazardous energies & fluids, and situations when they are conducting actions related to maintenance, settings or changing formats, regardless of the type of activity.
The recommendations relate to activities carried out on items. They are applied before, during and after the operation to:
- The energies & fluids supplied, contained, transported, or released by items, products,
- Risks related to the presence of hazardous energies & fluids for the worker and the surrounding personal.
This document is a methodological guideline within the maintenance standards.
NOTE Particular cases such as risks of lack of presence of vital elements for the worker (e.g. breathable air) are in the scope but will not be detailed.
- Standard98 pagesEnglish languagee-Library read for1 day
This document provides users with guidance that help manage risks related to energies & fluids during maintenance activities on items when in use. It is the responsibility of each employer, according to the terms commonly used in the company, to:
- Set out the correlation between the processes described in this document and standard practices,
- Define the roles and responsibilities of the people involved in the energies & fluids lockout process.
This document refers to concepts, definitions, rules, recommendations, and best practices taken from national and international documents (lockout/tagout - "administrative lockout" - Lockout/Tagout (LOTO) - Safe isolation) that cover activities to ensure the safety of workers with respect to energies & fluids.
This document deals with the prevention of energy & fluid (e.g. powders, gases, liquids, etc.) related risks; it is noted that some are covered by specific regulations or standards, such as the electrical risk. Environmental issues related to energies & fluids are not in the scope of this document. Danger associated with energies & fluids can be direct (e.g. contact, absorption, etc.) or indirect by reaction (e.g. mixing, heating, etc.). The scope includes all fluids because they can be intrinsically dangerous or become dangerous.
The recommendations given in this document have been drawn up with a view to ensure the safety and health of workers around hazardous energies & fluids, and situations when they are conducting actions related to maintenance, settings or changing formats, regardless of the type of activity.
The recommendations relate to activities carried out on items. They are applied before, during and after the operation to:
- The energies & fluids supplied, contained, transported, or released by items, products,
- Risks related to the presence of hazardous energies & fluids for the worker and the surrounding personal.
This document is a methodological guideline within the maintenance standards.
NOTE Particular cases such as risks of lack of presence of vital elements for the worker (e.g. breathable air) are in the scope but will not be detailed.
- Standard98 pagesEnglish languagee-Library read for1 day
This document specifies the main content of maintenance management and the main activities for which maintenance management is responsible.
This document is applicable to maintenance managers and asset managers in the industry sector and for infrastructure and buildings in order to achieve the success factors of the organization.
- Standard31 pagesEnglish languagee-Library read for1 day
This document specifies the main content of maintenance management and the main activities for which maintenance management is responsible.
This document is applicable to maintenance managers and asset managers in the industry sector and for infrastructure and buildings in order to achieve the success factors of the organization.
- Standard31 pagesEnglish languagee-Library read for1 day
- Amendment7 pagesEnglish languagee-Library read for1 day
- Amendment7 pagesEnglish languagee-Library read for1 day
- Amendment7 pagesEnglish languagee-Library read for1 day
- Amendment7 pagesEnglish languagee-Library read for1 day
This document provides a robust understanding of existing performance measures in facility management (FM) organizations and the needs of both: - the demand organization; - the FM organization across the breadth of public and private sector organizations, profit and not for profit.
- Technical report18 pagesEnglish languagesale 15% off
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to:
— establish and improve a sustainable integrated FM system;
— embrace the wide-ranging and positive contribution that FM makes in managing the built environment;
— support the United Nations (UN) Sustainable Development Goals (SDGs).
This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use.
It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report44 pagesEnglish languagee-Library read for1 day
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to:
— establish and improve a sustainable integrated FM system;
— embrace the wide-ranging and positive contribution that FM makes in managing the built environment;
— support the United Nations (UN) Sustainable Development Goals (SDGs).
This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use.
It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report44 pagesEnglish languagee-Library read for1 day
This document provides a broad societal context for facility management (FM) to inspire organizations that wish to: — establish and improve a sustainable integrated FM system; — embrace the wide-ranging and positive contribution that FM makes in managing the built environment; — support the United Nations (UN) Sustainable Development Goals (SDGs). This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use. It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.
- Technical report36 pagesEnglish languagesale 15% off
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice.
This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available.
This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report45 pagesEnglish languagee-Library read for1 day
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice.
This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available.
This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report45 pagesEnglish languagee-Library read for1 day
This document provides general guidance to organizations on how to plan for, mitigate and/or manage the risks and impacts of an epidemic event to protect facility-related health, safety and well-being.
This document is applicable to all organizations, fully or partially operating, resuming or new to operating.
- Standard32 pagesEnglish languagee-Library read for1 day
This document defines terms used in facility management.
- Standard28 pagesEnglish languagee-Library read for1 day
This document provides an overview of the available facility management (FM) technologies. This document is applicable to facility managers, their teams and their stakeholders. It aligns specifically with ISO/TR 41013, the ISO 19650 series and the ISO 41000 family of standards as part of an integrated framework to achieve FM best practice. This document outlines various long-term benefits and enhanced value that can be derived progressively by the operators, occupants and owners of facilities, worldwide, via the effective application of technology. This document includes, defines and categorises systems, equipment, methodologies and software applications that are available. This framework defines how facility managers can understand and integrate digital practice and technologies in the built environment.
- Technical report36 pagesEnglish languagesale 15% off
This document provides general guidance to organizations on how to plan for, mitigate and/or manage the risks and impacts of an epidemic event to protect facility-related health, safety and well-being.
This document is applicable to all organizations, fully or partially operating, resuming or new to operating.
- Standard32 pagesEnglish languagee-Library read for1 day
This document provides general guidance to organizations on how to plan for, mitigate and/or manage the risks and impacts of an epidemic event to protect facility-related health, safety and well-being. This document is applicable to all organizations, fully or partially operating, resuming or new to operating.
- Standard21 pagesEnglish languagesale 15% off
- Standard23 pagesFrench languagesale 15% off
This document defines terms used in facility management.
- Standard28 pagesEnglish languagee-Library read for1 day
- Standard1 pageEnglish languagesale 15% off
- Standard1 pageFrench languagesale 15% off
- Standard1 pageFrench languagesale 15% off
This document defines terms used in facility management.
- Standard19 pagesEnglish languagesale 15% off
- Standard19 pagesFrench languagesale 15% off
SIGNIFICANCE AND USE
5.1 This practice is suitable for the removal of contaminants found on materials, parts, and components used in systems requiring a high level of cleanliness, such as oxygen. Parts shall have been precleaned to remove visible contaminants prior to using this procedure. Softgoods such as seals and valve seats may be cleaned without precleaning.
5.2 This procedure may also be used as the cleanliness verification technique for coupons used during cleaning effectiveness tests as in Test Method G122.
5.3 The cleaning efficiency has been shown to vary with the frequency and power density of the ultrasonic unit. Low frequencies in the 20 kHz to 25 kHz range have been found to damage soft metals such as aluminum and silver. Therefore, the specifications of the unit and the frequencies available must be considered in order to optimize the cleaning conditions without damaging the parts.
SCOPE
1.1 This practice covers a procedure for the cleaning of materials and components used in systems requiring a high level of cleanliness, such as oxygen, by ultrasonic techniques.
1.2 This practice may be used for cleaning small parts, components, softgoods, etc.
1.3 The values stated in SI units are standard.
1.4 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety, health, and environmental practices and determine the applicability of regulatory limitations prior to use. Specific precautionary statements are given in Note 1.
1.5 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.
- Standard5 pagesEnglish languagesale 15% off
This document gives guidance on the ways in which a facility management (FM) organization can influence organizational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment.
Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organization’s objectives and goals in an organizational sense, regardless of the type of organization or built environment involved. This is the fundamental link to the role of FM as defined in ISO 41001.
This document is intended to build upon the requirements in ISO 41001, which adheres to the Plan-Do-Check-Act methodology.
This document is applicable to organizations both large and small.
NOTE 1 For the purposes of this document, the term “organization” refers to the FM organization unless otherwise stated.
NOTE 2 The terms “facility management” and “facilities management” can be used interchangeably.
- Standard32 pagesEnglish languagee-Library read for1 day
This document gives guidance on the ways in which a facility management (FM) organization can influence organizational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment.
Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organization’s objectives and goals in an organizational sense, regardless of the type of organization or built environment involved. This is the fundamental link to the role of FM as defined in ISO 41001.
This document is intended to build upon the requirements in ISO 41001, which adheres to the Plan-Do-Check-Act methodology.
This document is applicable to organizations both large and small.
NOTE 1 For the purposes of this document, the term “organization” refers to the FM organization unless otherwise stated.
NOTE 2 The terms “facility management” and “facilities management” can be used interchangeably.
- Standard32 pagesEnglish languagee-Library read for1 day
This document gives guidance on the ways in which a facility management (FM) organization can influence organizational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment. Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organization’s objectives and goals in an organizational sense, regardless of the type of organization or built environment involved. This is the fundamental link to the role of FM as defined in ISO 41001. This document is intended to build upon the requirements in ISO 41001, which adheres to the Plan-Do-Check-Act methodology. This document is applicable to organizations both large and small. NOTE 1 For the purposes of this document, the term “organization” refers to the FM organization unless otherwise stated. NOTE 2 The terms “facility management” and “facilities management” can be used interchangeably.
- Standard24 pagesEnglish languagesale 15% off
- Standard26 pagesFrench languagesale 15% off
This document specifies the maintenance engineering discipline throughout the entire life cycle.
This document gives guidance on how maintenance engineering can contribute to the assurance of required dependability to achieve a sustainable balance between performance, risk and costs.
This document refers to standards that further describe detailed methods and techniques.
This document does not give guidance on how to set up systems and infrastructure for maintenance engineering nor does it include guidance on software maintenance.
NOTE 1 For software components of an item, the maintenance activities are covered in ISO/IEC/IEEE 14764 [54].
NOTE 2 The overall maintenance process is covered by EN 17007 [10].
- Standard46 pagesEnglish languagee-Library read for1 day
This document specifies the maintenance engineering discipline throughout the entire life cycle.
This document gives guidance on how maintenance engineering can contribute to the assurance of required dependability to achieve a sustainable balance between performance, risk and costs.
This document refers to standards that further describe detailed methods and techniques.
This document does not give guidance on how to set up systems and infrastructure for maintenance engineering nor does it include guidance on software maintenance.
NOTE 1 For software components of an item, the maintenance activities are covered in ISO/IEC/IEEE 14764 [54].
NOTE 2 The overall maintenance process is covered by EN 17007 [10].
- Standard46 pagesEnglish languagee-Library read for1 day
This document gives guidance on the development of a facility management (FM) policy when the organization:
a) intends to establish a framework for setting FM objectives and the effective management of risk;
b) intends to achieve alignment between the FM strategy and operational FM requirements;
c) wants to improve the usefulness and benefits provided by the FM system;
d) aims to meet the needs of interested parties and applicable FM requirements consistently;
e) aims to be sustainable.
- Standard25 pagesEnglish languagee-Library read for1 day
This document gives guidance on the development of a facility management (FM) policy when the organization:
a) intends to establish a framework for setting FM objectives and the effective management of risk;
b) intends to achieve alignment between the FM strategy and operational FM requirements;
c) wants to improve the usefulness and benefits provided by the FM system;
d) aims to meet the needs of interested parties and applicable FM requirements consistently;
e) aims to be sustainable.
- Standard25 pagesEnglish languagee-Library read for1 day
This document gives guidance on the development of a facility management (FM) policy when the organization: a) intends to establish a framework for setting FM objectives and the effective management of risk; b) intends to achieve alignment between the FM strategy and operational FM requirements; c) wants to improve the usefulness and benefits provided by the FM system; d) aims to meet the needs of interested parties and applicable FM requirements consistently; e) aims to be sustainable.
- Standard16 pagesEnglish languagesale 15% off
- Standard18 pagesFrench languagesale 15% off
This document provides terms and definitions for facility management in relation to buildings and civil engineering works. These terms and definitions reflect standardized terminology relevant to construction works needed by those having a responsibility for facility management.
- Standard25 pagesEnglish languagesale 15% off
SIGNIFICANCE AND USE
4.1 Cleaning of masonry, concrete, and stucco surfaces is undertaken for a variety of reasons including aesthetic improvement, removal of contaminants, maintenance, and surface preparation. This guide provides for selecting, testing, and evaluating cleaning techniques for removal of soiling and staining.
4.2 Cleaning systems may adversely affect both building materials being cleaned as well as other materials, mechanical, electrical, and other building systems, and building exterior, interior, and site features.
4.3 In some situations, it may be prudent to spot clean or to not clean.
4.4 It should be noted that, in some cases, cleaning may be inconsistent with the goals of historic preservation.
SCOPE
1.1 This guide covers procedures for the selection and assessment of cleaning techniques for removing soiling and staining from masonry, concrete, and stucco surfaces. Removal of paints, coatings, and graffiti may require measures beyond the scope of this guide. New construction is excluded from the scope of this guide.
1.2 This guide does not purport to address the causes of soiling or staining or to propose remedies for recurring soiling or staining.
1.3 Where work on surfaces of artistic, architectural, cultural, or historic significance is being considered, guidance from specialists should be sought.
1.4 This guide does not purport to address removal and replacement of prior repairs, repair of damaged surfaces, or other irregularities that contribute to the uneven or discolored appearance of masonry, concrete, and stucco surfaces.
1.5 The values stated in inch-pound units are to be regarded as standard. The values given in parentheses are mathematical conversions to SI units that are provided for information only and are not considered standard.
1.6 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety, health, and environmental practices and determine the applicability of regulatory limitations prior to use.
1.7 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.
- Guide5 pagesEnglish languagesale 15% off
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization:
a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business;
b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;
c) aims to meet the needs of stakeholders and applicable provisions consistently;
d) aims to be sustainable in a globally competitive environment.
- Standard51 pagesEnglish languagee-Library read for1 day
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
- Technical report15 pagesEnglish languagee-Library read for1 day
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
- Technical report15 pagesEnglish languagee-Library read for1 day
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization:
a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business;
b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;
c) aims to meet the needs of stakeholders and applicable provisions consistently;
d) aims to be sustainable in a globally competitive environment.
- Standard51 pagesEnglish languagee-Library read for1 day
This document gives guidelines for the development of a strategy for facility management (FM) when the FM organization: a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization's core business; b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business; c) aims to meet the needs of stakeholders and applicable provisions consistently; d) aims to be sustainable in a globally competitive environment.
- Standard41 pagesEnglish languagesale 15% off
- Standard46 pagesFrench languagesale 15% off
SIGNIFICANCE AND USE
4.1 Cleaning provides well documented benefits in terms of creating cleaner, safer, and healthier surroundings by extracting harmful pollutants from the indoor environment (see Ref (3)). An improperly maintained indoor environment could give rise to biological contaminants, and buildup of particulate matter and gases which can have serious health effects. These negative impacts may have adverse affects on worker productivity affecting both cleaning personnel and tenants through increased complaints, absenteeism, injuries, asthmatic incidents, or other symptoms. Inappropriate or improper use or selection of cleaning products and processes, along with failure to follow label directions could result in injury or illness to cleaning personnel or building occupants. In addition, it may be detrimental to the physical structure and systems of the building, or to the environment. Moreover, owners and operators maintain the liability for the proper function of the building and its impacts on the occupants and cleaning personnel.
4.1.1 This guide provides a basic reference for the development and preservation of a building environment that is considered safe and healthy for occupants, while reducing the stress on the overall environment as a result of routine maintenance. The anticipated users of this guide include building managers, cleaning personnel, product suppliers and distributors, union representatives, and building occupants who serve together in a stewardship role regarding the maintenance of the building. This guide is intended to raise pertinent questions regarding specific building environments in order that an appropriate stewardship strategy may be developed, for example:
4.1.1.1 How is the building used?
4.1.1.2 Are there any special cleaning requirements?
4.1.1.3 Are there any at-risk populations that need to be considered, such as children, asthmatics, or pregnant woman?
4.1.1.4 How are cleaning materials used?
4.1.1.5 Are there any special issu...
SCOPE
1.1 This guide covers a procedure to assist owners and operators of commercial and institutional buildings in the stewardship of cleaning and housekeeping operations. The focus of this guide is to address appropriate cleaning activities and processes, to promote eco-efficiency and sustainability, and to avoid adverse impacts on the building occupants, cleaning personnel, the building structure itself, and the environment. Adherence to the principles set forth in this guide can lead to greater tenant/occupant satisfaction, reduced operational costs and greater productivity (of occupants and cleaning personnel).
1.2 This guide will focus on the development of a stewardship plan and will include the assessment of cleaning processes, product selection, storage, usage, disposal, equipment, training of cleaning personnel and communication throughout the chain-of-commerce.
1.3 This guide addresses issues relating to the operation and maintenance of the heating, ventilating and air conditioning (HVAC) systems which can have a major impact on indoor air quality (IAQ) only to the extent that the HVAC system provides adequate ventilation to lower risk to cleaning personnel, building occupants and the environment during or as a result of the cleaning process.
1.4 This guide is for use in a building that is maintained by either in-house cleaning personnel or an outside cleaning contractor.
1.5 This guide is not intended for construction related activities, but may be appropriate for post construction clean-up.
1.6 This guide is not intended as a procedural guide for cleaning personnel.
1.7 This guide is not intended for use in residential buildings.
1.8 The values stated in inch-pound units are to be regarded as standard. No other units of measurement are included in this standard.
1.9 This guide offers an organized collection of information or a series of options and does not recommend a specific course of ac...
- Guide9 pagesEnglish languagesale 15% off
- Guide9 pagesEnglish languagesale 15% off
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes;
· FM roles and responsibilities in sourcing processes;
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business;
· development of FM strategies;
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
· development of FM information systems;
· FM education and research;
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
- Standard61 pagesEnglish languagee-Library read for1 day
ISO 41001:2018 specifies the requirements for a facility management (FM) system when an organization:
a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;
b) aims to consistently meet the needs of interested parties and applicable requirements;
c) aims to be sustainable in a globally-competitive environment.
The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.
Annex A provides additional guidance on the use of this document.
- Standard55 pagesEnglish languagee-Library read for1 day
ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes;
· FM roles and responsibilities in sourcing processes;
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business;
· development of FM strategies;
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
· development of FM information systems;
· FM education and research;
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
- Standard61 pagesEnglish languagee-Library read for1 day
ISO 41001:2018 specifies the requirements for a facility management (FM) system when an organization:
a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization;
b) aims to consistently meet the needs of interested parties and applicable requirements;
c) aims to be sustainable in a globally-competitive environment.
The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location.
Annex A provides additional guidance on the use of this document.
- Standard55 pagesEnglish languagee-Library read for1 day
This European Standard specifies generic terms and definitions for the technical, administrative and managerial areas of maintenance. It is not intended to terms which are used for the maintenance of software only.
- Standard93 pagesEnglish, French and German languagee-Library read for1 day
- Standard – translation110 pagesSlovenian, English, German and French languagee-Library read for1 day