ISO 41017:2024

Norme
internationale
ISO 41017
Première édition
Facility management —
2024-03
Recommandations relatives
à l’anticipation des situations
d’urgence et au management d’une
épidémie
Facility management — Guidance on emergency preparedness
and management of an epidemic
Numéro de référence
ISO 41017:2024(fr) © ISO 2024

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ISO 41017:2024(fr)
DOCUMENT PROTÉGÉ PAR COPYRIGHT
© ISO 2024
Tous droits réservés. Sauf prescription différente ou nécessité dans le contexte de sa mise en œuvre, aucune partie de cette
publication ne peut être reproduite ni utilisée sous quelque forme que ce soit et par aucun procédé, électronique ou mécanique,
y compris la photocopie, ou la diffusion sur l’internet ou sur un intranet, sans autorisation écrite préalable. Une autorisation peut
être demandée à l’ISO à l’adresse ci-après ou au comité membre de l’ISO dans le pays du demandeur.
ISO copyright office
Case postale 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Genève
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Publié en Suisse

© ISO 2024 – Tous droits réservés
ii

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ISO 41017:2024(fr)
Sommaire Page
Avant-propos .v
Introduction .vi
1 Domaine d’application . 1
2 Références normatives . 1
3 Termes et définitions . 1
4 Contexte de l’organisme demandeur . 4
4.1 Généralités .4
4.2 Impacts sur le fonctionnement .4
4.2.1 Généralités .4
4.2.2 Impacts opérationnels .5
4.2.3 Impact sur les employés .6
4.2.4 Impact sur les autres parties intéressées .6
5 Leadership . 6
5.1 Leadership et engagement .6
5.1.1 Généralités .6
5.1.2 Principes de management des urgences .6
5.1.3 Périmètre du FM .7
5.1.4 Objectifs globaux .7
5.2 Politique .
...

FINAL
INTERNATIONAL ISO/FDIS
DRAFT
STANDARD 41017
ISO/TC 267
Facility management – Guidance
Secretariat: BSI
on emergency preparedness and
Voting begins on:
2023-10-10 management of an epidemic
Voting terminates on:
Facility management — Recommandations relatives à l’anticipation
2023-12-05
des situations d’urgence et au management d’une épidémie
ISO/CEN PARALLEL PROCESSING
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/FDIS 41017:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO 2023

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ISO/FDIS 41017:2023(E)
FINAL
INTERNATIONAL ISO/FDIS
DRAFT
STANDARD 41017
ISO/TC 267
Facility management – Guidance
Secretariat: BSI
on emergency preparedness and
Voting begins on:
management of an epidemic
Voting terminates on:
Facility management — Recommandations relatives à l’anticipation
des situations d’urgence et au management d’une épidémie
COPYRIGHT PROTECTED DOCUMENT
© ISO 2023
ISO/CEN PARALLEL PROCESSING
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
RECIPIENTS OF THIS DRAFT ARE INVITED TO
ISO copyright office
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
CP 401 • Ch. de Blandonnet 8
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
CH-1214 Vernier, Geneva
DOCUMENTATION.
Phone: +41 22 749 01 11
IN ADDITION TO THEIR EVALUATION AS
Reference number
Email: copyright@iso.org
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/FDIS 41017:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
  © ISO 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO 2023

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ISO/FDIS 41017:2023(E)
Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the demand organization . 4
4.1 General . 4
4.2 Operation impact . 4
4.2.1 General . 4
4.2.2 Operational impact . 4
4.2.3 Employee impact . 5
4.2.4 O
...

ISO/FDIS 41017:2023(E)
Date: 2023-05-06
ISO/TC 267/WG 7
Secretariat: BSI
Facility management — Guidance on emergency preparedness and management of an epidemic

FDIS stage
First edition
Date: 2023-09-25

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ISO/FDIS 41017:2023(E)
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of
this publication may be reproduced or utilized otherwise in any form or by any means, electronic or
mechanical, including photocopying, or posting on the internet or an intranet, without prior written
permission. Permission can be requested from either ISO at the address below or ISO’sISO's member body in
the country of the requester.
ISO Copyright Office
CP 401 • CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland.
ii © ISO 2023 – All rights reserved

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ISO/FDIS 41017:2023(E)
Contents Field Code Changed
Foreword . vi
Introduction . vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the demand organization . 4
4.1 General . 4
4.2 Operation impact . 5
4.2.1 General . 5
4.2.2 Operational impact . 5
4.2.3 Employee impact . 6
4.2.4 Other interested party impact (visitor, etc.) . 6
5 Leadership . 7
5.1 Leadership and commitment . 7
5.1.1 General . 7
5.1.2 Emergency management principles . 7
5.1.3 Scope of FM . 7
5.1.4 Overall objectives . 8
5.2 Policy . 8
5.3 Roles, responsibilities and authorities . 9
6 Planning . 9
6.1 General . 9
6.2 Actions to address risks . 9
6.3 Emergency preparedness for an epidemic . 10
6.4 Emergency response plan considerations . 11
6.5 Emergency response team and structure . 11
6.6 Exercise program
...