CEN ISO/TR 41016:2024

SLOVENSKI STANDARD
01-julij-2024
Upravljanje objektov in storitev - Pregled razpoložljivih tehnologij (ISO/TR
41016:2024)
Facility management - Overview of available technologies (ISO/TR 41016:2024)
Technologie im Facility Management - Anwendungsbereich, Schlüsselkonzepte und
Vorteile (ISO/TR 41016:2024)
Facility management - Vue d'ensemble des technologies disponibles (ISO/TR
41016:2024)
Ta slovenski standard je istoveten z: CEN ISO/TR 41016:2024
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

CEN ISO/TR 41016
TECHNICAL REPORT
RAPPORT TECHNIQUE
April 2024
TECHNISCHER REPORT
ICS 03.080.10
English Version
Facility management - Overview of available technologies
(ISO/TR 41016:2024)
Facility management - Vue d'ensemble des Technologie im Facility Management -
technologies disponibles (ISO/TR 41016:2024) Anwendungsbereich, Schlüsselkonzepte und Vorteile
(ISO/TR 41016:2024)
This Technical Report was approved by CEN on 13 January 2024. It has been drawn up by the Technical Committee CEN/TC 348.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 41016:2024 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (CEN ISO/TR 41016:2024) has been prepared by Technical Committee ISO/TC 267
"Facility management" in collaboration with Technical Committee CEN/TC 348 “Facility Management”
the secretariat of which is held by SN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards
body/national committee. A complete listing of these bodies can be found on the CEN website.
Endorsement notice
The text of ISO/TR 41016:2024 has been approved by CEN as CEN ISO/TR 41016:2024 without any
modification.
Technical
Report
ISO/TR 41016
First edition
Facility management — Overview of
2024-04
available technologies
Facility management — Vue d'ensemble des technologies
disponibles
Reference number
ISO/TR 41016:2024(en) © ISO 2024

ISO/TR 41016:2024(en)
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
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CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
ISO/TR 41016:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Scope of facility management technology . 1
4.1 Facility management technology .1
4.2 Impact of application on facility management business goals.2
4.3 Golden thread initiative . .2
4.4 Asset and facility management applications .2
4.5 Interfacing .2
4.6 Optimization systems .3
4.7 Facility management technology drivers .3
5 Key concepts: Domains in facility management technology . 4
5.1 Ontologies .4
5.2 Conceptual landscape .5
5.3 Foundation domain pillars .5
5.4 Operating environment .6
5.5 Horizontal versus hierarchical structures .6
5.6 Grids and networks (FMTech periodic table reference: column 1) .8
5.6.1 General .8
5.6.2 Networks (FMTech periodic table reference: MbN, 1.1; LAN, 1.2; WAN, 1.3) .8
5.6.3 Utilities (FMTech periodic table reference: UTL, 1.4) .9
5.7 Transactions, security and storage (FMTech periodic table reference: column 2) .10
5.7.1 General .10
5.7.2 Biometrics (FMTech periodic table reference: Biom, 2.1) .10
5.7.3 Cyber security (FMTech periodic table reference: CS, 2.2) .10
5.7.4 Blockchain (FMTech periodic table reference: BC, 2.3) .11
5.7.5 Backup (FMTech periodic table reference: BU, 2.5) .11
5.7.6 Smart contracts (FMTech periodic table reference: SmC, 2.6) . 12
5.8 Automation, monitoring and delivery (FMTech periodic table reference: column 3) . 12
5.8.1 Robotics (FMTech periodic table reference: RBT, 3.1) . 12
5.8.2 Wearables (FMTech periodic table reference: Wbl, 3.3) . 12
5.8.3 Smart assets and digital experience monitoring (FMTech periodic table
reference: SmA, 3.4; DEM, 3.5) . 12
5.9 Digital workplace (FMTech periodic table reference: column 4) . 13
5.9.1 General . 13
5.9.2 Virtual reality and assistants (FMTech periodic table reference: AR, 4.1; VR,
4.2; VA, 4.3; 3DA 4.4) . 13
5.9.3 Smart workspaces . 13
5.9.4 Operational applications (FMTech periodic table reference: OA, 4.5) .14
5.10 Computer and data insights (FMTech periodic table reference: column 5).14
5.10.1 General .14
5.10.2 Computer vision and learning types (FMTech periodic table reference: CV, 5.1;
ML, 5.2; CC, 5.3; DL, 5.5) .14
5.10.3 Natural language processing (FMTech periodic table reference: NLP, 5.4) . 15
5.10.4 Deep learning and neural networks (FMTech periodic table reference: DL, 5.5;
NN, 5.6) . 15
5.11 Information models and frameworks .16
5.11.1 General .16
5.11.2 Building information modelling and location referencing (FMTech periodic
table reference: BIM, 6.1; GIS, 6.2) .16
5.11.3 Whole life management (FMTech periodic table reference: WL, 6.5) .17

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ISO/TR 41016:2024(en)
5.11.4 Health and safety, and well-being (FMTech periodic table reference: HS, 6.6;
Well, 6.7) .17
5.12 Data-generating systems for re-commissioning and restoration .17
6 Business case benefits from technological applications in facility management .18
6.1 Facility management technological strategy .18
6.2 Response to organizational needs .18
6.3 Formation of a guiding coalition . 20
6.4 Choice of technology .21
...