03 - SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY
ICS 03 Details
SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY
SOZIOLOGIE. DIENSTLEISTUNGEN. BETRIEBSWIRTSCHAFT UND -LEITUNG. VERWALTUNG. VERKEHR
SOCIOLOGIE. SERVICES. ORGANISATION ET GESTION DE L'ENTREPRISE. ADMINISTRATION. TRANSPORT
STORITVE. ORGANIZACIJA PODJETJA, VODENJE IN KAKOVOST. UPRAVA. TRANSPORT. SOCIOLOGIJA
General Information
Frequently Asked Questions
ICS 03 is a classification code in the International Classification for Standards (ICS) system. It covers "SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY". The ICS is a hierarchical classification system used to organize international, regional, and national standards, facilitating the search and identification of standards across different fields.
There are 5660 standards classified under ICS 03 (SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY). These standards are published by international and regional standardization bodies including ISO, IEC, CEN, CENELEC, and ETSI.
The International Classification for Standards (ICS) is a hierarchical classification system maintained by ISO to organize standards and related documents. It uses a three-level structure with field (2 digits), group (3 digits), and sub-group (2 digits) codes. The ICS helps users find standards by subject area and enables statistical analysis of standards development activities.
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This document defines and establishes methodologies for a set of indicators to steer and measure the performance of organizations in terms of sustainability. The requirements and guidance in this document can be used to implement these tourism sustainability indicators. This document is applicable to any organization in the tourism value chain that wishes to: a) monitor, measure, analyse and evaluate the sustainability performance of the organization; b) ensure its conformity with its defined sustainability policy; c) measure, evaluate and monitor the results of sustainable practices implemented at the organization; d) evaluate the fulfilment of the established sustainability objectives; e) monitor compliance with applicable legislation.
- Standard31 pagesEnglish languagesale 15% off
This document gives guidance on the evaluation of projects and programmes after they have been closed, including guidance to the reviewers and contributors involved in these evaluations. Post-project or post-programme evaluations focus on evaluating the achievement of objectives, actual outcomes and actual realization of benefits, whether the outcomes or benefits are likely to fulfil expectations in future and the effectiveness of governance and management of the project or programme. This document includes guidance for setting, planning, organizing and conducting post-project and post-programme evaluations. It is applicable to any organization, including public, private and charitable, as well as, to any type of project or programme, regardless of purpose, delivery approaches, life cycle model used, complexity, size, cost or duration. This document does not apply to evaluations that occur before projects or programmes have started or during the implementation of a project or programme.
- Standard23 pagesEnglish languagesale 15% off
- Standard1 pageEnglish languagesale 15% off
The scope of the present document is to provide the elements needed for elaborating the programme execution logic and drafting the execution plan for the realization of a product.
NOTE 1 In this document, the term “logic” alone is sometimes used for “execution logic”.
NOTE 2 In this document, the term “product” is used to designate the object of the program concerned, and the term “system” is used to designate the product for anything related to system engineering.
NOTE 3 The product is also considered a “system-of-interest” and its enabling systems are also taken into account.
The execution logic and plan enable customers/suppliers to reach an agreement on how their respective processes and activities can be organized.
The aim is to enable each actor in the programme to manage their activities with sufficient visibility of the sequencing of the other stakeholdersʼ activities.
This document belongs to the documents supporting EN 9200 relating to the programme management specification.
The present document describes the principles of programme execution logic and defines the corresponding management requirements. This description is supplemented:
— on the one hand, in terms of execution logic principles, by:
— the challenges of a basic logic common to all actors (synchronization);
— the applicable criteria to set up this basic logic;
— the translation of this logic into the programme processes;
— on the other hand, in terms of implementing the execution logic, by:
— the procedures for practical implementation of the management requirements defined in EN 9200;
— adaptations of the logic according to the various constraints and specificities of the programme, and justification of these adaptations;
— the consistency between the basic logic at system level and the logics at subsystem and constituent levels.
The breakdown of clauses as used in this document gives a gradual understanding of the approach to be adopted to construct an execution logic. For instance:
— Clause 5 presents the end-purpose of a programme execution logic as well as the associated basic concepts and the constituents of this logic;
— Clause 6 describes and characterizes the process for building the logic;
— Clause 7 concerns change control to the execution logic;
— Clause 8 concentrates on the importance of capitalization and lessons learned.
This document applies to aeronautical, space and defence programmes. The principles can be extended to other areas of activity.
It applies to realization of a single product, of several samples or of a series. It applies to any customer/supplier level, while ensuring consistency between successive levels.
The principles described concern all programme actors, from initial expression of need through to closure of the programme.
- Standard47 pagesEnglish languagee-Library read for1 day
This document specifies requirements for a valuation of energy related investments (VALERI). It provides a description on how to gather, calculate, evaluate and document information in order to create solid business cases based on Net Present Value calculations for ERIs. The standard is applicable for the valuation of any kind of energy related investment.
The document focusses mainly on the valuation and documentation of the economic impacts of ERIs. However, non-economic effects (e.g. noise reduction) that can occur through undertaking an investment are also considered. Thus, qualitative effects (e.g. impact on the environment) - even if they are non-monetisable - are taken into consideration.
- Standard59 pagesEnglish languagee-Library read for1 day
IEC 63341-3:2025 specifies the performance evaluation methodologies for fuel cell power systems that are designed for utilisation in electrically propelled rolling stock. The scope of this document concerns itself exclusively with electrically powered rolling stock. Internal combustion engines utilising hydrogen are not encompassed within the scope of this document. This document is applicable to hydrogen fuel cell power systems for electrically propelled rolling stock. This document does not apply to reformer-equipped fuel cell power systems. This document does not cover the hydrogen fuel systems that are permanently or separately attached to either the rolling stock or the fuel cell power system. These systems are addressed in IEC 63341-2. The fundamental system overview, incorporating the interrelationships between the primary functions and the connections to the external system, is delineated in IEC 63341-1:2025, Figure 4. The relevant standards are comprehensively delineated in IEC 63341-1. The performance targets for fuel cell power systems are agreed upon between the user and the manufacturer
- Draft58 pagesEnglish languagee-Library read for1 day
The purpose of this document is to:
— identify and describe, in a structured way, the principles of the integrated logistic support (ILS) activities and tasks for the main types of stakeholders in the system life cycle, from the expression of need to disposal;
— place the activities, tasks and ILS deliverables within the programme execution;
— identify the main selection and sizing of activities and tasks criteria according to the nature and the requirements of the programme;
— control the relations with the other aspects of programme management.
This document covers the following subjects:
— management of ILS (definition, implementation and running of the processes);
— expression of the support requirements;
— elaboration of the contracts (e.g. for development, maintenance, supply);
— implementation of the tasks and processes.
This document is also related to the following subjects:
— relations with costs and lead times control, configuration management, performance and RAMS management, quality assurance, documentation management;
— regulations (e.g. information system security, export controls, safety at work);
— human and organizational factors (HOF);
— environment (e.g. RoHS, REACh);
— information systems (IS) and the links between them;
— logistics information systems (LIS);
— in-service support (ISS) activities;
— configuration management of ILS objects;
— life cycle.
The following stakeholders are concerned by ILS:
— users in the broadest sense: operators, maintenance operators, administrators, dismantlers of the system, trainers;
— the customer, who:
— prepares technical and contractual specifications of need with which the system will comply;
— sets up the funding of the programme;
— oversees the realization and commissioning of the main system and of the support system;
— facilitates the feedback.
NOTE 1 At the highest level of the system, the customer can also be referred to as the “project owner”.
NOTE 2 The “main system” can also be referred to as the “system of interest”.
— the supplier(s) who deliver a system (main and support) to the customer, which meets the performance specifications on time and for the agreed cost, throughout the system life cycle;
NOTE 3 At the highest level of the system, the supplier can also be referred to as the “industrial prime contractor”.
— the regulatory authorities that supervise and approve the support processes and equipment, as needed.
The principles laid down in this document can be applied, after adaptation, to all the customer/supplier relations resulting from the breakdown of the main contract into sub-contracts.
- Standard41 pagesEnglish languagee-Library read for1 day
This document lays down a framework for a standardization project to establish and document best practice in the design and execution of smart and sustainable services made available by local government to citizens, both for residents and for visitors to a community. This document sets out the basic principles that are needed to be observed across the full range of services to be provided; it does not cover specific services.
The project covers services, whether these are directly delivered by authorities or whether their delivery is outsourced to arms-length public bodies or private enterprises.
The project does not cover specific technologies used in the delivery of electronic services.
The work takes due account of, and complement, the work of ISO/TC 176 concerning local authorities’ quality management systems, and of ISO/TC 312 concerning service excellence.
- Technical report25 pagesEnglish languagee-Library read for1 day
This document provides the framework and principles for the energy resilience of organizations, to help reduce impacts and ultimately achieve a build back better goal after disruptive events, including natural and human-made disruptions. It covers broad resilience engineering and management principles applicable to an energy supply network that includes social and technical considerations. This document does not provide guidance on the application of these principles for engineering design, which require specialized considerations to address risks and define resilience measures. This document is intended to be used by organizations responsible for, or participating in, energy supply networks.
- Standard15 pagesEnglish languagesale 15% off
This document provides insights into the essential aspects of CO2 shipping and provides basic descriptions of how a CO2 carrier and its technology therein is technically integrated with the CCS value chain. This document describes specific challenges of transporting CO2 as cargo, how this differs from other gases transported by ships today, and how this influences the ship's design and operation. Finally, this document introduces how CO2 ships are regulated within the existing international maritime regulatory framework. This document’s main focus is on the technical aspects of CO2 shipping. Commercial, liability and financial aspects are not covered in this document. However, general reference to commercial impact is made where relevant. This document focuses on the ship transportation of CO2 between loading and offloading facilities where the system boundaries are at the ship manifold equipment that connects the ship to the other components in the value chain. In this document, the basis for the description of ship operation is transportation between two shore-based terminals. A high-level description of other relevant interfaces is given on a conceptual level as this has an impact on the ship's design. However, any further descriptions of potential solutions upstream and downstream from the CO2 carrier are not covered in this document. This document also gives a high-level description of the physical properties of CO2 streams at the conditions relevant for shipping and how relevant impurities can impact the ship and ship operation.
- Technical report26 pagesEnglish languagesale 15% off
1.1 This document - amplifies the general principles for designing experiments for the numerical estimation of the precision of measurement methods by means of a collaborative interlaboratory experiment, - provides a detailed practical description of the basic method for routine use in estimating the precision of measurement methods, and - provides guidance to all personnel concerned with designing, performing or analysing the results of the tests for estimating precision. NOTE Modifications to this basic method for particular purposes are given in other parts of ISO 5725. 1.2 It is concerned exclusively with measurement methods which yield measurements on a continuous scale and give a single value as the test result, although this single value can be the outcome of a calculation from a set of observations. 1.3 It assumes that in the design and performance of the precision experiment, all the principles as laid down in ISO 5725-1 are observed. The basic method uses the same number of test results in each laboratory, with each laboratory analysing the same levels of test sample; i.e. a balanced uniform-level experiment. The basic method applies to procedures that have been standardized and are in regular use in a number of laboratories. 1.4 The statistical model of ISO 5725-1:2023, Clause 5, is accepted as a suitable basis for the interpretation and analysis of the test results, the distribution of which is approximately normal. 1.5 The basic method, as described in this document, (usually) estimates the precision of a measurement method: a) when it is required to determine the repeatability and reproducibility standard deviations as defined in ISO 5725-1; b) when the materials to be used are homogeneous, or when the effects of heterogeneity can be included in the precision values; c) when the use of a balanced uniform-level layout is acceptable. 1.6 The same approach can be used to make a preliminary estimate of precision for measurement methods which have not reached standardization or are not in routine use.
- Standard67 pagesEnglish languagesale 15% off
- Standard71 pagesFrench languagesale 15% off
This document specifies requirements for a valuation of energy related investments (VALERI). It provides a description on how to gather, calculate, evaluate and document information in order to create solid business cases based on Net Present Value calculations for ERIs. The standard is applicable for the valuation of any kind of energy related investment.
The document focusses mainly on the valuation and documentation of the economic impacts of ERIs. However, non-economic effects (e.g. noise reduction) that can occur through undertaking an investment are also considered. Thus, qualitative effects (e.g. impact on the environment) - even if they are non-monetisable - are taken into consideration.
- Standard59 pagesEnglish languagee-Library read for1 day
This document specifies the competencies required of assistance dogs’ professionals. The purpose of this document is to improve and ensure the quality of professionals working in a role within an assistance dog organization. Each speciality of assistance dog requires a specific set of role competencies and there are some common core competencies.
Core competencies in:
- breeding;
- puppy raising;
- dog care;
- assessors;
- orientation and mobility;
- trainers;
- instructors.
Specific competencies to train:
- guide dogs;
- hearing dogs;
- medical alert dogs;
- mobility assistance dogs;
- autism and development disorder dogs;
- team training instructor.
It is accepted that assistance dog organisations vary greatly in structure and not every organization will have all the roles identified. Where one person performs more than one role, it is expected that they will have the competencies of all the roles they perform e.g. a dog trainer may also have the competencies of a dog care specialist. And there will be some organisations where some of these roles are not required, e.g. those with no breeding programme will not require the associated role competencies.
- Standard35 pagesEnglish languagee-Library read for1 day
The purpose of this document is to:
— identify and describe, in a structured way, the principles of the integrated logistic support (ILS) activities and tasks for the main types of stakeholders in the system life cycle, from the expression of need to disposal;
— place the activities, tasks and ILS deliverables within the programme execution;
— identify the main selection and sizing of activities and tasks criteria according to the nature and the requirements of the programme;
— control the relations with the other aspects of programme management.
This document covers the following subjects:
— management of ILS (definition, implementation and running of the processes);
— expression of the support requirements;
— elaboration of the contracts (e.g. for development, maintenance, supply);
— implementation of the tasks and processes.
This document is also related to the following subjects:
— relations with costs and lead times control, configuration management, performance and RAMS management, quality assurance, documentation management;
— regulations (e.g. information system security, export controls, safety at work);
— human and organizational factors (HOF);
— environment (e.g. RoHS, REACh);
— information systems (IS) and the links between them;
— logistics information systems (LIS);
— in-service support (ISS) activities;
— configuration management of ILS objects;
— life cycle.
The following stakeholders are concerned by ILS:
— users in the broadest sense: operators, maintenance operators, administrators, dismantlers of the system, trainers;
— the customer, who:
— prepares technical and contractual specifications of need with which the system will comply;
— sets up the funding of the programme;
— oversees the realization and commissioning of the main system and of the support system;
— facilitates the feedback.
NOTE 1 At the highest level of the system, the customer can also be referred to as the “project owner”.
NOTE 2 The “main system” can also be referred to as the “system of interest”.
— the supplier(s) who deliver a system (main and support) to the customer, which meets the performance specifications on time and for the agreed cost, throughout the system life cycle;
NOTE 3 At the highest level of the system, the supplier can also be referred to as the “industrial prime contractor”.
— the regulatory authorities that supervise and approve the support processes and equipment, as needed.
The principles laid down in this document can be applied, after adaptation, to all the customer/supplier relations resulting from the breakdown of the main contract into sub-contracts.
- Standard41 pagesEnglish languagee-Library read for1 day
This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs). This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.
- Standard11 pagesEnglish languagesale 15% off
The purpose of this document is to:
— remind the end-purpose of the development phase (see Clause 5);
— precise the content and outcomes of a development plan (see Clause 6).
This document is a supporting document that supplements EN 9241 regarding the specific aspects to be taken into account in the development plan.
The iteratively realized development plan is consistent with the documents identified in 6.2.2.
This document applies to each level of the product breakdown structure. In particular, it takes into account the customer/supplier relationships.
- Standard14 pagesEnglish languagee-Library read for1 day
This document outlines guidance for the management of internships to enable host organizations to consistently offer and enhance internship experiences aligned with intended learning outcomes.
- Standard16 pagesEnglish languagee-Library read for1 day
- Standard11 pagesEnglish languagesale 15% off
- Standard11 pagesFrench languagesale 15% off
This document describes various illustrative examples of provider verification on digital platforms in a sharing economy and can be used when implementing REF [1] \r \h ISO/TS 42502:2022. This document is applicable to platform operators and other stakeholders.
- Technical report13 pagesEnglish languagesale 15% off
This document provides a framework that applies to all resources and specifies how to describe resources. It includes rules governing the way in which descriptions are made.
This document provides principles, rules and structures for specifying the description of any type of resource; it identifies and establishes attributes for specifying properties, resources classes, vocabularies and application profiles and the rules governing their use. The key principles set out in this document are framed in a user-centric context and aim to meet the requirements of multilingual and cultural adaptability from a global perspective.
This document can be used for the specification of metadata describing any type of resource (not only learning resources). This document is information-technology-neutral and defines a set of common approaches.
This document specifies generic properties, generic resource classes and predefined rule sets for content value rules. These generic elements are proposed in such a way that they can be widely reused, thereby promoting interoperability.
This document is applicable to the development of:
— application profiles based on the ISO/IEC 19788 series but not part of it or any other document based on it,
— standards consisting of the description of resources (in a broad sense), whether they belong to the domain of education or to any other domain.
- Standard90 pagesEnglish languagee-Library read for1 day
This document describes pre-crash classification systems that specify the conflict situations between road traffic actors that lead to real-world crashes. Classification systems are useful tools in defining and understanding the role and actions of traffic actors and therefore, can be applied to the development of vehicle active safety technology, vehicle-safety assessment and traffic-safety research in general. This document addresses pre-crash classification systems that are based on characteristics of conflict situations which can lead to a crash. This document does not address test scenarios that describe the operation domain of assisted or automated driving systems.
- Technical report27 pagesEnglish languagesale 15% off
This document defines terms related to security and resilience topics.
- Standard26 pagesEnglish languagee-Library read for1 day
IEC 63341-3:2025 specifies the performance evaluation methodologies for fuel cell power systems that are designed for utilisation in electrically propelled rolling stock.
The scope of this document concerns itself exclusively with electrically powered rolling stock. Internal combustion engines utilising hydrogen are not encompassed within the scope of this document.
This document is applicable to hydrogen fuel cell power systems for electrically propelled rolling stock.
This document does not apply to reformer-equipped fuel cell power systems.
This document does not cover the hydrogen fuel systems that are permanently or separately attached to either the rolling stock or the fuel cell power system. These systems are addressed in IEC 63341-2. The fundamental system overview, incorporating the interrelationships between the primary functions and the connections to the external system, is delineated in IEC 63341-1:2025, Figure 4.
The relevant standards are comprehensively delineated in IEC 63341-1. The performance targets for fuel cell power systems are agreed upon between the user and the manufacturer
- Standard59 pagesEnglish languagesale 15% off
- Standard63 pagesFrench languagesale 15% off
- Standard122 pagesEnglish and French languagesale 15% off
This document provides guidelines for establishing, maintaining, monitoring and improving infrastructure resilience to help ensure the continuity and robustness of essential services. It supports collaborative decision-making across many stakeholders in diverse organizations. It can be used for engaging stakeholders at all levels responsible for, or having influence on, infrastructure resilience matters. This document is intended to be applicable to all types and sizes of organizations which have a role in infrastructure resilience.
- Standard33 pagesEnglish languagesale 15% off
This document establishes a framework to support stakeholders in supply and value chains to ensure the chain of trustworthiness regarding the properties of their products and production processes. This document provides guidelines to identify information relevant to trustworthiness to be exchanged between supply and value chain stakeholders. It also provides an interoperable data structure that is required for supply and value chain stakeholders to negotiate and exchange information relevant to trustworthiness. The guidelines set out in this document are generic and are intended to be applicable to all organizations and products, regardless of type, size or nature.
- Standard23 pagesEnglish languagesale 15% off
The management of electronic transport regulations (METR) provides trustworthy, authoritative, machine-interpretable, transport-related rules for using the road network.
This document describes the operational concept (ConOps) for METR in a format that is consistent with ISO/IEC/IEEE 29148.
- Technical report94 pagesEnglish languagee-Library read for1 day
This document:
— specifies principle criteria and processes for FM and provides methods which enable the implementation and use of these processes within any FM organization;
— specifies criteria to support organizational decisions;
— gives guidance for developing and improving the FM processes to support and enable the function of the primary activities.
- Standard99 pagesEnglish languagee-Library read for1 day
All parts of EN 16931 with a specific focus on CEN/TR 16931-5 (Electronic invoicing - Part 5: Guidelines on the use of sector or country extensions in conjunction with EN 16931-1, methodology to be applied in the real environment).
- Technical report49 pagesEnglish languagee-Library read for1 day
This document describes how trading partners may extend the Core Invoice Model and the related business rules and code lists, to support business cases that are specific to their trading environment, while at the same time maintaining semantic interoperability with the Core Invoice Model.
This document does not define a methodology for creation of a Core Invoice Usage Specification, nor does it describe the detailed process of syntax binding.
- Technical specification38 pagesEnglish languagee-Library read for1 day
This document specifies data elements and data frames for messages a) exchanged between roadside modules and: 1) signal controllers; 2) traffic management centres, and/or; 3) other roadside modules. b) exchanged between traffic management centres and signal controllers. This document addresses the data in the application layer of the OSI (Open Systems Interconnection) reference model.
- Standard33 pagesEnglish languagesale 15% off
This document specifies requirements and provides guidance for bodies providing audit and certification of a privacy information management system (PIMS) according to ISO/IEC 27701, in addition to the requirements contained within ISO/IEC 17021-1.
The requirements contained in this document are demonstrated in terms of competence and reliability by bodies providing PIMS certification. The guidance contained in this document provides additional interpretation of these requirements for bodies providing PIMS certification.
NOTE This document can be used as a criteria document for accreditation, peer assessment or other audit processes.
- Standard33 pagesEnglish languagee-Library read for1 day
This document defines the end-to-end requirements for the entire management of electronic traffic regulations (METR) system of systems (SoS). This document introduces the reference architecture used by subsequent parts.
NOTE The operational concept for METR is provided in ISO/TR 24315-2.[9]
- Technical specification106 pagesEnglish languagee-Library read for1 day
This document defines terms within the field of electronic fee collection (EFC).
This document defines:
— terms that are used in standards related to electronic fee collection;
— terms of a more general use that are used more specifically in standards related to electronic fee collection.
This document does not define terms related primarily to other fields that operate in conjunction with EFC, such as terms for intelligent transport systems (ITS), common payment systems, the financial sector, etc.
- Standard35 pagesEnglish languagee-Library read for1 day
This document defines terms related to security and resilience topics.
- Standard26 pagesEnglish languagee-Library read for1 day
This document specifies the architecture and the logical data model of static map data for connected and automated driving system applications.
- Technical specification269 pagesEnglish languagesale 15% off
This document defines terms related to security and resilience topics.
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- Standard17 pagesFrench languagesale 15% off
This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
— Maintenance Technician Specialist;
— Maintenance Supervisor;
— Maintenance Engineer;
— Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
- Standard27 pagesEnglish languagee-Library read for1 day
This document:
— specifies principle criteria and processes for FM and provides methods which enable the implementation and use of these processes within any FM organization;
— specifies criteria to support organizational decisions;
— gives guidance for developing and improving the FM processes to support and enable the function of the primary activities.
- Standard99 pagesEnglish languagee-Library read for1 day
This document specifies the requirements and recommendations for establishing a traceability system for food in cold chain logistics, which enables integrated functions such as collecting traceability information, managing traceability information and implementing traceability. This document is applicable to the management processes by supporting food traceability whereas cold chain logistics service providers are needed, covering transportation, warehousing, loading and unloading and other related points in cold chain logistics links towards the end customers.
- Technical specification12 pagesEnglish languagesale 15% off
This document specifies contact tracing procedures for highly contagious respiratory infectious disease cases, including both symptomatic and asymptomatic infections for pandemic response. This document provides: - an overview and general procedures of contact tracing; - requirements and privacy protection guidance in contact tracing.
- Standard18 pagesEnglish languagesale 15% off
This document outlines guidance for the management of internships to enable host organizations to consistently offer and enhance internship experiences aligned with intended learning outcomes.
- Standard16 pagesEnglish languagee-Library read for1 day
- Standard11 pagesEnglish languagesale 15% off
- Standard11 pagesFrench languagesale 15% off
This document specifies the requirements and recommendations relative to the construction of a sectoral transition plan for industry decarbonization.
This document does not specify the requirements for the construction of a roadmap of single industrial company’s transition plan (a plant or a group), however, a sectoral transition plan can be used as a reference in an entity transition plan.
This document is intended to be used by organizations, including national and public bodies, trade associations, federations, companies and NGOs that wish to establish or monitor sectoral decarbonization plans.
This document is climate-programme neutral. If a climate programme is applicable, requirements of this programme are additional to the requirement of this document.
In this document, either natural or technological sequestrations occur inside the geographical and sectoral boundaries considered in the sectoral transition plan. Otherwise, they are excluded.
In this document, considering its energy consumption and its cost, the direct air capture and storage technology (DACS) is not considered relevant and is excluded from the sectoral transition plan.
Carbon offsets are excluded from this document.
NOTE Carbon offsets are intended as be understood as “Emissions reduction or removal resulting from an action outside the geographical and sectoral boundary used to counterbalance the sector’s residual emissions”.
- Standard43 pagesEnglish languagee-Library read for1 day
This document specifies the method for declaring the technical classification relating to acoustics for a Product Standard including DoP, or European assessment document (EAD) including European Technical Approval (ETA) for a specific building product or equipment, or a family of building products or equipment. In particular, it gives advice on how to write technical specifications in response to the mandated characteristics on acoustics under the Construction Products Regulation.
NOTE 1 In the remainder of this document, the terms used relate to CEN and product standards. The concepts are, however, equally applicable to the European Organisation for Technical Approvals (EOTA).
The purpose of this document is to assist the Technical Committees in preparing acoustic clauses to ensure that such product standards:
- are as homogeneous as possible, with each individual product standard having the same basic structure;
- are in full accordance with the standards for the measurement and declaration of acoustic properties;
- reflect the latest technical knowledge of methods of determining the acoustical properties from the specific family of building products or equipment under consideration.
NOTE 2 Annex A lists the European and International Standards to be used in the drafting of acoustic provisions standards. Annex B contains guidance on choosing appropriate properties. Annex C describes the relevant measured acoustic properties for common products.
- Technical report41 pagesEnglish languagee-Library read for1 day
This document specifies the management and control of cashmere goat farming and herding in the supply chain. This includes proper use of rangelands and pastures, housing and/or nomadic production system, reproduction, feeding, breeding and health, cashmere harvesting, labelling and traceability of fibre and herds.
- Standard26 pagesEnglish languagesale 15% off
- Standard28 pagesFrench languagesale 15% off
This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
- Maintenance Technician Specialist;
- Maintenance Supervisor;
- Maintenance Engineer;
- Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
- Standard27 pagesEnglish languagee-Library read for1 day
This document provides guidance and requirements for identifying and assessing impacts of climate change on drinking water systems and for developing strategies for the adaptation to these impacts. The assessment of the impacts is based on the assessment principles described in ISO 24566-1. This document also provides examples of some of the impacts of climate change on drinking water systems and of the responses that have been implemented by municipal water services or by the relevant jurisdiction (e.g. municipality or region served by the service). The examples of responses illustrate adaptation strategies that have been applied.
- Standard38 pagesEnglish languagesale 15% off
- Standard43 pagesFrench languagesale 15% off
The document provides guidelines for the management of electrically powered mobile toilets that are connected to water and electricity under public epidemic emergencies (PEEs) from different perspectives, including users, operators, and suppliers. It also gives recommendations to provide safe sanitation services for users, cleaners, and waste tank drivers. It is applicable to epidemic situations of major respiratory tract and intestinal infectious diseases, but not to group unexplained diseases, major food and occupational poisoning and other events that seriously affect public health.
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This document presents methods for determining the critical value of the response variable and the minimum detectable value in Poisson distribution measurements. It is applicable when variations in both the background noise and the signal are describable by the Poisson distribution. The conventional approximation is used to approximate the Poisson distribution by the normal distribution consistent with ISO 11843-3 and ISO 11843-4. The accuracy of the normal approximation as compared to the exact Poisson distribution is discussed in Annex B.
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This document specifies requirements and provides guidance for bodies providing audit and certification of a privacy information management system (PIMS) according to ISO/IEC 27701, in addition to the requirements contained within ISO/IEC 17021-1.
The requirements contained in this document are demonstrated in terms of competence and reliability by bodies providing PIMS certification. The guidance contained in this document provides additional interpretation of these requirements for bodies providing PIMS certification.
NOTE This document can be used as a criteria document for accreditation, peer assessment or other audit processes.
- Standard33 pagesEnglish languagee-Library read for1 day
This document defines terms within the field of electronic fee collection (EFC).
This document defines:
— terms that are used in standards related to electronic fee collection;
— terms of a more general use that are used more specifically in standards related to electronic fee collection.
This document does not define terms related primarily to other fields that operate in conjunction with EFC, such as terms for intelligent transport systems (ITS), common payment systems, the financial sector, etc.
- Standard35 pagesEnglish languagee-Library read for1 day
This document specifies:
— the principles of carrying out energy audits;
— the process requirements for carrying out an energy audit in relation to energy performance;
— the roles and responsibilities of the organization and the energy auditor;
— deliverables for energy audits.
It gives guidance on determining and/or evaluating the competence of the energy auditor.
This document is applicable to any organization regardless of its size, complexity, geographical location, organizational culture or the products and services it provides, irrespective of the quantity, use or types of energy used.
This document does not apply to selecting and evaluating the competence of bodies providing energy audit services.
It also does not apply to auditing an organization’s energy management system (EnMS), as this is described in ISO 50003.
Additional documents provide information guidance on applying the energy audit process to buildings (see ISO 50002-2), processes (see ISO 50002-3) and other applications or uses.
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- Standard37 pagesEnglish languagesale 15% off