03.200 - Leisure. Tourism
ICS 03.200 Details
Leisure. Tourism
Freizeit. Tourismus
Loisirs. Tourisme
Prosti čas. Turizem
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This document specifies requirements for defining a strategic approach and means for improving harbour cleanliness and for the protection of the environment and biodiversity. This document applies to: — yacht harbours, maritime or inland (lake, river, canal, etc.); — mixed purpose harbours (recreational and fishing/trade); — dry stacks. This document is applicable regardless of the public authorities and type of management in charge of the yacht harbour. The relevant coverage zone defined is the yacht harbour area.
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- Standard16 pagesFrench languagesale 15% off
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructor.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents.
NOTEÂ Â This document does not address after-work practices of employees.
This document applies to the whole tourism value chain, including the following 20 subsectors:
accommodation
adventure tourism and ecotourism
beaches
catering services
golf services
medical and wellness spas
MICE tourism
museums and heritage sites
natural protected areas (NPAs)
night leisure
scuba diving
ski areas
theme and leisure parks
NOTEÂ Â This includes water parks, animal parks (zoos, aquariums, wildlife refuges) and family entertainment centres.
tourist transport
tourist guides
tourist visits
tourist information offices
travel agencies
unique public spaces
yacht harbours and nautical activities
Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6.
NOTEÂ Â The term tourist organization applies for all 20 subsectors.
- Technical specification54 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical specification47 pagesEnglish languagesale 15% off
- Technical specification47 pagesEnglish languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard34 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.
- Standard18 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers. This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructors. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision according to ISO 24803.
- Standard10 pagesEnglish languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard34 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard1 pageEnglish languagesale 15% off
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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather, using a breathing mixture containing helium and requiring mandatory decompression stops.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard30 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather using a breathing mixture containing helium and requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
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- Standard25 pagesFrench languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather, using a breathing mixture containing helium and requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
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- Standard22 pagesFrench languagesale 15% off
This document specifies minimum requirements for artificial structures, such as aquariums or sites that have been built specifically for the use of recreational divers, to be considered as open water diving sites suitable for the conduct of recreational scuba diving training programmes. This document is applicable to all recreational diving training programmes in accordance with the standards prepared by ISO/TC 228.
- Technical specification2 pagesEnglish languagesale 15% off
- Technical specification3 pagesFrench languagesale 15% off
This document establishes the minimum requirements for the operation of and service provision for dry stack boat storage. The document excludes the land storage of boats that do not use racks. The scope does not cover specifics of boat yards and docking areas. NOTE Dry stacks can be part of a yacht harbour facility or a stand-alone facility.
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This document establishes requirements for adventure tourism involving hiking and trekking activities, relating to the safety of participants, leaders and assistants. This document also establishes criteria relating to characteristics and difficulty level for hiking and trekking route classification. This document applies to hiking and trekking activities that are offered as tourism products. Tourism product design involves a product planning and development phase that is not subject to this document. Some tourism products include hiking and/or trekking activities together with other tourism services (e.g. transfers, meals, lodging), but this document applies only to hiking and trekking activities, the additional tourism services being excluded from the scope. This document is applicable to any kind of adventure tourism activity provider that offers tourism products consisting of hiking and/or trekking activities.
- Standard29 pagesEnglish languagesale 15% off
This document specifies the competencies required to perform dives with a rebreather requiring
mandatory decompression stops using a nitrox or air diluent to 40 metres or to 45 metres with trimix
diluent. This document further specifies evaluation criteria for these competencies. This document also
specifies the conditions under which training is provided, in addition to the general requirements for
recreational diving service provision in accordance with ISO 24803.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft29 pagesGerman languagesale 10% offe-Library read for1 day
This document establishes the terms commonly used in various types of adventure tourism activities, including terms related to safety and services.
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This document specifies the competencies required to perform dives that do not require in-water decompression stops using a rebreather. This document further specifies evaluation criteria for these competencies. This document also specifies the conditions under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with EN ISO 24803.
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- Draft25 pagesGerman languagesale 10% offe-Library read for1 day
This document establishes general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn: — about the characteristics of the cultural, historical or natural value of a tourist site; or — how a service, an activity or a product is developed now or was developed in the past (i.e industrial tourism). This document applies to tourist visits and related services, facilities, equipment and operations that can affect the quality and safety of the visit and/or the experience of the visitors. This document does not apply to natural protected areas for which ISO 18065 applies, or to recognized museums.
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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to 40 m using a nitrox breathing mixture or to 45 m using a trimix breathing mixture, requiring mandatory decompression stops.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard28 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft29 pagesGerman languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to a maximum depth of 30 m that do not require mandatory decompression stops using a nitrox breathing gas.
This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard25 pagesEnglish languagesale 10% offe-Library read for1 day
- Draft25 pagesGerman languagesale 10% offe-Library read for1 day
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to a maximum depth of 30 m that do not require mandatory decompression stops using a nitrox breathing gas. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard16 pagesEnglish languagesale 15% off
- Standard17 pagesFrench languagesale 15% off
This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives with a rebreather to 40 m using a nitrox breathing mixture or to 45 m using a trimix breathing mixture, requiring mandatory decompression stops. This document specifies evaluation criteria for these competencies. This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.
- Standard19 pagesEnglish languagesale 15% off
- Standard20 pagesFrench languagesale 15% off
This document specifies the fundamental concepts and principles of, and a model for, sustainable tourism. This document is applicable to private and public organizations and destinations, regardless of their size and location, plus other interested parties engaged in sustainable tourism development.
- Standard10 pagesEnglish languagesale 15% off
This document establishes the requirements and recommendations related to the equipment and services applicable to heritage hotels in order to provide quality services in a traditional style. This document emphasizes the harmonization of the equipment, furniture and service provision style with the historical period to which the heritage hotel belongs. It does not deal with the equipment or services of other types of hotels.
- Standard14 pagesEnglish languagesale 15% off
- Standard14 pagesEnglish languagesale 15% off
This document establishes requirements and recommendations related to the environment and the service provision of traditional restaurants, which belong to a specific cuisine and custom of a specific country or area. This document specifies physical features of traditional restaurants (visual specifications for buildings, furniture and decoration), elements related to the specific cuisine and customs of serving food as well as staff requirements (clothing, behaviour, language) that affect the traditional style and quality of the service. Requirements related to the technical characteristics of the buildings and general requirements of preparation and cooking in the kitchen and other back office spaces are not included in this document.
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- Standard18 pagesEnglish languagesale 15% off
This document gives guidance to organizations on how to manage the risk(s), to the organization and
its travellers, as a result of undertaking travel.
This document provides a structured approach to the development, implementation, evaluation and
review of:
— policy;
— programme development;
— threat and hazard identification;
— opportunities and strengths;
— risk assessment;
— prevention and mitigation strategies.
This document is applicable to any type of organization, irrespective of sector or size, including but not
limited to:
— commercial organizations;
— charitable and not-for-profit organizations;
— governmental organizations;
— non-governmental organizations;
— educational organizations.
This document does not apply to tourism and leisure-related travel, except in relation to travellers
travelling on behalf of the organization.
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- Standard52 pagesFrench languagesale 15% off
This document defines terms used in the tourism industry in relation to the various types of tourism
accommodation and their related services.
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This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments.
This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.
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- Standard9 pagesEnglish languagesale 15% off
This document establishes the minimum requirements for supplementary charter services and experiences offered by a charter provider. It is applicable to any individual or organization which offers such additional services. This document excludes bareboats that: — do not have living accommodation; — are only hired as accommodation and are not permitted to leave their mooring/berth. This document does not establish the construction requirements for equipment provided.
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- Standard11 pagesFrench languagesale 15% off
- Standard11 pagesFrench languagesale 15% off
This document establishes requirements and provides guidelines for “accessible tourism for all” with the aim of ensuring equal access and enjoyment of tourism by the widest range of people of all ages and abilities.
This document provides information on the key aspects of policy making, strategy, infrastructure, products and services and is addressed to all stakeholders involved in the tourism supply chain, whether from the public or private sector. It applies at local, regional, national and international levels.
NOTEÂ Â Â Â Â Â Stakeholders include, but are not limited to, public administrations, accommodation services, catering and restaurant services, transport, tour operators and travel agencies, MICE and leisure activities, as well as service providers from other economic sectors related to tourism, travel and destination management, including their contractors and suppliers.
- Standard89 pagesEnglish languagesale 10% offe-Library read for1 day
- Standard81 pagesEnglish languagesale 15% off
- Standard81 pagesEnglish languagesale 15% off
This document establishes requirements and provides guidelines for “accessible tourism for all” with the aim of ensuring equal access and enjoyment of tourism by the widest range of people of all ages and abilities. This document provides information on the key aspects of policy making, strategy, infrastructure, products and services and is addressed to all stakeholders involved in the tourism supply chain, whether from the public or private sector. It applies at local, regional, national and international levels. NOTE Stakeholders include, but are not limited to, public administrations, accommodation services, catering and restaurant services, transport, tour operators and travel agencies, MICE and leisure activities, as well as service providers from other economic sectors related to tourism, travel and destination management, including their contractors and suppliers.
- Standard89 pagesEnglish languagesale 10% offe-Library read for1 day
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- Standard81 pagesEnglish languagesale 15% off
This CWA will consist of two parts:
- Part 1: will be an endorsement of ISO/PAS 5643 Measures to reduce the spread of Covid-19 in the tourism industry
- Part 2: will include other elements not covered by the ISO/PAS in order to complement it with European needs.
The task of this Workshop is to identify gaps or additional requirements, elements, or sectors to be added to those outlined in CWA 5643 – Part 1.
In alignment with ISO DPAS 5643, the CWA will apply to the whole tourism value chain, including the following subsectors:
- Accommodation, including campsites, hostels, hotels and rural accommodation
- Catering services and restaurants
- Medical spas
- Golf courses
- Ski areas
- Yacht harbours and nautical activities
- Adventure and ecotourism
- Beaches
- Natural protected areas
- Unique public spaces
- Museums and heritage sites
- Night leisure
- Tourist bus companies, rent a car, cableway and tourism water transport
- Tourist guides
- Tourist information offices
- Tourist visits
- Travel agencies
- MICE tourism
- Theme and leisure parks (including water parks, animal parks (zoos and aquariums) and family entertainment centres.
- Technical specification57 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides a visual identity to be displayed by European tourist organizations in accordance with CWA 5643-1 and establishes requirements and guidance on the use of the visual identity.
This document also includes informative annexes relating to implementation (checklist), references to national standards and protocols and information addressed to the user of the service offered by the tourist organizations.
- Technical specification24 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents.
NOTE This document does not address after-work practices of employees.
This document applies to the whole tourism value chain, including the following 20 subsectors:
accommodation
adventure tourism and ecotourism
beaches
catering services
golf services
medical and wellness spas
MICE tourism
museums and heritage sites
natural protected areas (NPAs)
night leisure
scuba diving
ski areas
theme and leisure parks
NOTE This includes water parks, animal parks (zoos, aquariums, wildlife refuges) and family entertainment centres.
tourist transport
tourist guides
tourist visits
tourist information offices
travel agencies
unique public spaces
yacht harbours and nautical activities
Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6.
NOTE The term tourist organization applies for all 20 subsectors.
- Technical specification57 pagesEnglish languagesale 10% offe-Library read for1 day
This document provides a visual identity to be displayed by European tourist organizations in accordance with CWA 5643-1 and establishes requirements and guidance on the use of the visual identity.
This document also includes informative annexes relating to implementation (checklist), references to national standards and protocols and information addressed to the user of the service offered by the tourist organizations.
- Technical specification24 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes requirements and recommendations for tourist organizations to prevent the spread of coronavirus SARS-CoV-2 in order to protect their employees’ health from COVID-19 and to provide safer tourist services and products to tourists and residents. NOTE This document does not address after-work practices of employees. This document applies to the whole tourism value chain, including the following 20 subsectors: accommodation adventure tourism and ecotourism beaches catering services golf services medical and wellness spas MICE tourism museums and heritage sites natural protected areas (NPAs) night leisure scuba diving ski areas theme and leisure parks NOTE This includes water parks, animal parks (zoos, aquariums, wildlife refuges) and family entertainment centres. tourist transport tourist guides tourist visits tourist information offices travel agencies unique public spaces yacht harbours and nautical activities Each tourist organization is expected to conform only to those measures that apply to the services that it offers, including the core requirements established in Clause 4, the relevant applicable subclause in Clause 5 and the relevant applicable ancillary services and facilities in Clause 6. NOTE The term tourist organization applies for all 20 subsectors.
- Technical specification54 pagesEnglish languagesale 10% offe-Library read for1 day
- Technical specification47 pagesEnglish languagesale 15% off
- Technical specification47 pagesEnglish languagesale 15% off
This document establishes the requirements and recommendations for facilitators and healthcare providers in medical tourism. This document intends to ensure quality service provision for tourists in order to meet the expectations of tourists travelling for medical reasons as a primary motivation. This document does not apply to thalassotherapy centres, medical spas or wellness spas.
- Standard19 pagesEnglish languagesale 15% off
- Standard19 pagesEnglish languagesale 15% off
This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments. This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.
- Standard14 pagesEnglish languagesale 10% offe-Library read for1 day
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- Standard9 pagesEnglish languagesale 15% off
This document specifies requirements for service providers with regard to responsible practices for the provision of their services.
This document applies, but is not limited, to recreational-diving-related activities, for example:
— scuba diving;
— snorkelling;
— free diving (breath hold diving).
Further, this document provides guidance to all stakeholders involved in recreational-diving-related activities on best practice to minimize negative impact on the aquatic environment and to optimize positive outcomes.
NOTE In this document the term "aquatic" refers to all bodies of water.
This document helps stakeholders to identify and compare service providers who follow environmental best practice.
- Standard16 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for training programmes designed to educate participants in environmental awareness and sustainable environmental practices in recreational diving activities.
The training programmes consist of theory and an optional practical training segment water session.
- Standard15 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
- Standard29 pagesEnglish languagesale 15% off
- Standard29 pagesEnglish languagesale 15% off
This document establishes minimum requirements for commercial and non-commercial harbours for yachts (defined for the purposes of this document in 3.24) to deliver luxury facilities and services to the yachting community. It details the requirements for a luxury yacht harbour to be considered a luxury facility, providing exceptional levels of customer service to meet the user's needs in a time-efficient way. This document does not cover specifics of yards, dry stacks, dry-docking areas, dry storages, fuel stations or nearby beaches. This document does not cover risks in case of abnormal weather conditions above wind force 9 on the Beaufort scale, extreme sea conditions or rogue waves.
- Standard20 pagesEnglish languagesale 15% off
- Standard20 pagesEnglish languagesale 15% off
This document specifies requirements for training programmes designed to educate participants in environmental awareness and sustainable practices in recreational diving activities.
The training programme consists of theory and an optional practical part (water session).
- Standard15 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for service providers with regard to responsible practices for the provision of their services.
This document applies to recreational diving related activities, e.g:
• scuba diving;
• snorkelling;
• free diving (breath hold diving).
Further, this document provides guidance to all stakeholders involved in recreational diving related activities on best practice to minimise negative impact on the aquatic environment and to optimise positive outcomes.
This document will also provide consumers with a method of identifying and comparing service providers who follow environmental best practice.
- Standard16 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies requirements for service providers with regard to responsible practices for the provision of their services. This document applies, but is not limited, to recreational-diving-related activities, for example: — scuba diving; — snorkelling; — free diving (breath hold diving). Further, this document provides guidance to all stakeholders involved in recreational-diving-related activities on best practice to minimize negative impact on the aquatic environment and to optimize positive outcomes. NOTE In this document the term "aquatic" refers to all bodies of water. This document helps stakeholders to identify and compare service providers who follow environmental best practice.
- Standard8 pagesEnglish languagesale 15% off
- Standard8 pagesEnglish languagesale 15% off
- Standard9 pagesFrench languagesale 15% off
- Standard9 pagesFrench languagesale 15% off
This document specifies requirements for training programmes designed to educate participants in environmental awareness and sustainable environmental practices in recreational diving activities. The training programmes consist of theory and an optional practical training segment water session.
- Standard7 pagesEnglish languagesale 15% off
- Standard7 pagesEnglish languagesale 15% off
- Standard7 pagesFrench languagesale 15% off
- Standard7 pagesFrench languagesale 15% off
This document specifies environmental, social and economic requirements to implement a sustainability management system in accommodation establishments in the tourism sector. This document applies to the aspects that can be controlled by the accommodation establishments and over which they can exert influence. This document is applicable to any accommodation establishment, regardless of its type, size or location, that wishes to: a) implement, maintain and improve sustainable practices in their operations; b) ensure conformance with its defined sustainability policy.
- Standard29 pagesEnglish languagesale 15% off
- Standard29 pagesEnglish languagesale 15% off
This document specifies requirements for the provision of quality services at medical spas which use natural healing waters (except sea water) and other natural resources. This document does not cover decisions that correspond to the medical profession. This document does not apply to thalassotherapy centres or wellness spa centres.
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- Standard29 pagesEnglish languagesale 15% off
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- Standard30 pagesFrench languagesale 15% off