This document provides general requirements and guidelines for an ageing-inclusive digital economy, aiming to enhance its applicability and credibility. It specifies the principles, aspects, scenarios, and actions for establishing or transforming to an ageing-inclusive digital economy. This document is applicable to consumers, policymakers, administrations, organizations, and other stakeholders in the digital economy. The requirements and guidelines in this document focus specifically on older persons. This document does not cover information technology, ergonomics, and related requirements and guidelines which are defined or covered by other standards.

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SIGNIFICANCE AND USE
2.1 These terms have particular application to the scientific discipline of forensic psychophysiology. In addition, a hierarchy of sources of definitions are used in the development of this terminology. The hierarchy is as follows: Websters's New World Dictionary, Third College Edition; technical dictionaries; and the Compilation of ASTM Standard Definitions. The subcommittee developed a suitable definition after all of the sources in the hierarchy are found wanting.
SCOPE
1.1 This is a compilation of terms and corresponding definitions used in forensic psychophysiology. Legal or scientific terms that generally are understood or defined adequately in other readily available sources may not be included.  
1.2 A definition is a single sentence with additional information included in notes. It is reviewed every five years, and the year of the last review or revision is appended.  
1.3 Definitions identical to those published by another standards organization or ASTM committee are identified with the abbreviation of the name of the organization or the identifying document and ASTM committee; for example, ASME is the American Society of Mechanical Engineering.  
1.4 Definitions of terms specific to a particular field are identified with an abbreviation.  
1.5 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.

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SIGNIFICANCE AND USE
4.1 This global guide applies to all nonpharmaceutical sensory testing involving respondents (employees and non-employees). Testing with respondents can range from early exploratory studies to large-scale sensory studies and market claims tests regardless of the name assigned or the nomenclature used to describe the study.  
4.2 The type of exposure or human (respondent) testing or both in scope is specified in 3.1.4. Definition of a product or material or both as pharmaceutical or non-pharmaceutical may vary by country. Knowledge of local laws and regulations is essential.  
4.3 Respondents, products, protocols and methods, study administration and oversight, and the testing environment are all within the scope of this guide.  
4.4 This global guide:  
4.4.1 Does not cover pharmaceutical or professionally prescribed healthcare products;  
4.4.2 Does not cover studies in which respondents are not exposed to a product (marketed or developmental) or material; and  
4.4.3 Does not govern workplace manufacturing exposure to product and ingredients. Occupational safety and health policies govern these workplace manufacturing exposures.
SCOPE
1.1 This guide will cover the considerations that shall be made when testing products, materials, or ingredients with respondents for their sensory response to products and stimuli. A sensory study is defined as a study in which respondents’ perceptions and responses to stimuli are measured and recorded. These data are used by companies to help design products that better meet consumers’ needs, manage risk in developing products, and/or build knowledge of products sensory and performance attributes and consumers’ product needs.  
1.2 In this guide, the key principles driving safe sensory testing are summarized, and then in greater detail, the steps and processes to be considered to maintain ethical standards and ensure safety and confidentiality of human respondents to meet government and regulatory requirements globally are described. Respondents, test product/material, protocols and methods, study administration and oversight, and testing environment are all subject to oversight to maintain ethical standards, respondent confidentiality, and ensure a respondent’s safety. Governmental and regulatory bodies, along with local organizations and professions, also provide requirements and guidance. It is incumbent upon the researcher to be aware of, and follow, these guidelines and requirements for any study for which they are responsible.  
1.3 In this guide, all local regulations that may apply to sensory testing are not identified. The minimum standards and best practices for ethical treatment and safety of respondents during sensory testing are defined.  
1.4 This standard does not purport to address all of the safety concerns, if any, associated with its use. It is the responsibility of the user of this standard to establish appropriate safety, health, and environmental practices and determine the applicability of regulatory limitations prior to use.  
1.5 This international standard was developed in accordance with internationally recognized principles on standardization established in the Decision on Principles for the Development of International Standards, Guides and Recommendations issued by the World Trade Organization Technical Barriers to Trade (TBT) Committee.

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This document establishes terms, definitions and service requirements for service providers conducting market, opinion and social research, including insights and data analytics (hereinafter referred to as "service providers"). Non-market research activities, such as direct marketing, are outside the scope of this document.

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ISO 19731:2017 specifies the terms and definitions, as well as the service requirements, for organizations and professionals that conduct digital analytics and web analyses for collecting, analysing and reporting of digital data for purposes of market, opinion and social research by various methods and techniques. It provides the criteria against which the quality of such services can be assessed and evaluated. ISO 19731:2017 applies to digital analytics and web analyses conducted by service providers on their own initiative, commissioned by clients or conducted by clients themselves. ISO 19731:2017 applies to digital and web analysis research activities such as: - understanding the usage of websites via the use of cookies, page impressions and other means, navigation across sites, time spent by visitors and their actions; - online metered panels, e.g. on-going measurement of web visitation via meters installed on panellists' desktop, mobile or tablet devices; - tag-based solutions to measure online usage at universe level, which can be integrated with metered panel data to provide a hybrid measurement; - social media analytics which collect, aggregate and analyse online comments, and user-generated content such as blogs, forums and comments on news sites or other sites. NOTE Universe can also be known as population. ISO 19731:2017 can be construed to cover all forms of digital data collection including from desktop computers, tablets, mobile devices and over the top (OTT) devices as well as internet of things (IoT) devices where applicable.

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  • Standard
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  • Standard
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    French language
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ISO 26362:2009 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed. ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

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  • Standard
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ISO 20252:2006 establishes the terms and definitions as well as the service requirements for organizations and professionals conducting market, opinion and social research.

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    Russian language
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