ISO/TC 314 - Ageing societies

This document provides general requirements and guidelines for an ageing-inclusive digital economy, aiming to enhance its applicability and credibility. It specifies the principles, aspects, scenarios, and actions for establishing or transforming to an ageing-inclusive digital economy. This document is applicable to consumers, policymakers, administrations, organizations, and other stakeholders in the digital economy. The requirements and guidelines in this document focus specifically on older persons. This document does not cover information technology, ergonomics, and related requirements and guidelines which are defined or covered by other standards.

This document presents guidelines to establish, implement, evaluate and continuously improve wellbeing, to promote healthy ageing at the level of community and individual members. This document is applicable to any community, regardless of size, type and nature. Management of occupational safety and health is outside of the scope of this document. This document does not cover economic and financial aspects.

This document provides a collection of design considerations from existing international standards as well as best practices and observations obtained from the home healthcare field. This document is intended to be used as a reference for designing accessibility and usability of home healthcare products and associated services, and environments designed for non-professional users. This document does not provide information on the use of home healthcare products by healthcare professionals regardless of the place and facility of use.

This document provides requirements and guidelines to achieve an age-inclusive workforce, which has the potential of adding value for organizations, workers, communities and other stakeholders. This document enables organizations and other stakeholders to develop, implement, maintain and support an age-inclusive workforce. It provides opportunities for older workers, working internal or external to the organization, to be productive. This document is applicable to all organizations regardless of type or size, and to all work arrangements and all forms of relationships between organizations and workers. While organizations need to be inclusive of all workers regardless of age, these requirements and guidelines focus specifically on older workers. NOTE It does not imply that younger workers are excluded. Organizations can tailor these requirements and guidelines according to their own role and specific context.

This document provides a framework for dementia-inclusive communities, including principles and the considerations of inclusion, quality of life, built environments, special needs groups, and stakeholder engagement. It also provides guidance on how to systematically leverage, improve, and interconnect their existing assets and structures and transform efficiently into a dementia-inclusive community. This document does not provide any clinical standards.

This document specifies requirements and provides guidelines for an organizational program for working carers providing care to: - adult care recipients (e.g. adults with cognitive, sensory, physical, and invisible disabilities, adults with chronic or episodic conditions and older dependents); - long-term childcare recipients (e.g. due to chronic illness or permanent cognitive, sensory or physical disability or injury). This document is applicable to any organization, regardless of size, sector or community setting (i.e. urban, rural or remote). This document can be used in conjunction with an organization’s management systems, human resource programs, and/or equity, diversity and inclusion programs, or on its own in the absence of a formal workplace program to support working carers.

This document provides guidelines for ageing-inclusive safety and convenience enhancement from the perspective of the physical, sensory, and cognitive abilities of older persons living in a smart home environment. This document specifies how to consider the safety and convenience of smart home devices so that older persons living in a smart home environment can use them effectively, efficiently, and satisfactorily, and does not include technical requirements or mechanical instructions related to ICT (Information and Communication Technology), AI (Artificial Intelligence), ergonomics, etc. This document is applicable to social service policy-makers, designers and builders of smart homes, manufacturers and suppliers of smart home devices, life-long education service providers for older persons, and other stakeholders. Note Smart home devices that older persons may encounter in a smart home environment: Smart speakers and voice assistants, smart thermostats, smart lighting systems, smart appliances, smart security systems, smart TVs and entertainment systems, etc. [SOURCE: Statista, Digital & Trends Smart home, 2023]

This document would specify requirements and recommendations for the provision of health and social care services for older persons provided by healthcare and social care personnel, irrespective of whether the service is provided in the persons own home or in a care home. The services concerned also include those offered to older people who do not reside permanently at a care home, such as temporary accommodations. Care services are provided in a variety of settings. While this document would focus on those delivered in care facilities including preventive, responsive, and palliative care, many of the requirements can be applied to the provision of care services in any setting. Service provision is based on the individual needs and preferences of the older person to assist self-determination, participation, and a safe and secure old age. The document would encompass the compressive needs of care home residents and the workforce, taking into consideration principles of equity, diversity, and inclusion. This document would apply to all providers of care and support to older persons irrespective of size, structure, legal set up, or funding model (i. e. public or private). Care homes, also referred to as residential, long-term care homes, continuing care, personal care, or nursing homes, are residential settings where the majority of residents often live with complex health care needs. They provide a range of professional health services, lodging, food, and personal care (e.g., assistance with everyday activities) for their residents 24 hours/day, 7 days a week. The document is structured to provide clear requirements and accountabilities to enable care home teams, governing bodies, and other stakeholders to work together toward a common vision for resident-centred, high-quality care. This document would be intended to be used in quality assurance, follow-up, evaluation, and development of such services and can be used as a basis for procurement, training, supervision, and certification. This document would not cover standardization of clinical guidelines and/or medical devices.