This document presents guidelines for the design and development of cognitively accessible systems, including products and services and built environments.
This document is relevant to mainstream systems as well as those designed specifically for people with disability.
Within the broad field of accessibility, this document is limited to guidance related to cognitive accessibility.
NOTE 1 It acknowledges, however, that diverse sensory perceptions can impact cognitive accessibility.
NOTE 2 While the following guidance in this document can benefit all users, it is included here because failure to follow it could lead to barriers that would prevent some potential users from being able to use the system at all.
This document is relevant to all types of systems. However, some particular recommendations can only be followed for some types of systems:
— Some of the guidance is relevant to a fixed system (e.g. a non-computerized consumer product or a user manual);
— Some of the guidance applies to systems containing some level of computer-based processing (e.g. a microwave oven or an ICT-system);
— Some of the guidance applies to systems that use advanced computer processing that supports individualization (e.g. an application in a smart phone);
— Some guidance applies to combinations of the above.

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This document provides ergonomics data for standard developers to use in applying
ISO/IEC Guide 71:2014 to address accessibility in standards. These data can also be used by ergonomists
and designers to support the development of more accessible products, systems, services, environments,
and facilities.
The ergonomics data include quantitative data and knowledge about basic human characteristics and
capabilities as well as context-specific and task-specific data, all being based on ergonomics research.
The data focused on the effects of ageing and/or consequences of various types of human sensory,
physical, and cognitive disabilities. It does not contain general ergonomics data that have no direct
relation to ageing or disabilities.
The data presented in this document are not exhaustive due to no available data for some aspects of
human characteristics and capabilities with regard to ageing and disabilities.

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This document provides ergonomics data for standard developers to use in applying ISO/IEC Guide 71:2014 to address accessibility in standards. These data can also be used by ergonomists and designers to support the development of more accessible products, systems, services, environments, and facilities. The ergonomics data include quantitative data and knowledge about basic human characteristics and capabilities as well as context-specific and task-specific data, all being based on ergonomics research. The data focused on the effects of ageing and/or consequences of various types of human sensory, physical, and cognitive disabilities. It does not contain general ergonomics data that have no direct relation to ageing or disabilities. The data presented in this document are not exhaustive due to no available data for some aspects of human characteristics and capabilities with regard to ageing and disabilities.

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This document specifies considerations to be taken, as well as support and assistive products that can be used when organizing a physical meeting in which older persons and persons with disabilities can actively participate. Teleconferences and web conferences are important methods that can be used to include older persons and persons with disabilities in meetings.

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This document presents guidelines for the design and development of cognitively accessible systems, including products and services and built environments. This document is relevant to mainstream systems as well as those designed specifically for people with disability. Within the broad field of accessibility, this document is limited to guidance related to cognitive accessibility. NOTE 1 It acknowledges, however, that diverse sensory perceptions can impact cognitive accessibility. NOTE 2 While the following guidance in this document can benefit all users, it is included here because failure to follow it could lead to barriers that would prevent some potential users from being able to use the system at all. This document is relevant to all types of systems. However, some particular recommendations can only be followed for some types of systems: — Some of the guidance is relevant to a fixed system (e.g. a non-computerized consumer product or a user manual); — Some of the guidance applies to systems containing some level of computer-based processing (e.g. a microwave oven or an ICT-system); — Some of the guidance applies to systems that use advanced computer processing that supports individualization (e.g. an application in a smart phone); — Some guidance applies to combinations of the above.

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This international standard applies to safety and performance of products intended to redistribute the load of the full body
during periods of lying and to prevent and or treat pressure sores and injuries.
This international standard will cover a range of different lying support surfaces intended to be used in combination
with e.g. a medical bed, stretcher, trolley, operating theatre table or as a whole integrated system.
This international standard also covers assistive products primarily intended for tissue integrity for changing a lying position
and assistive products for maintaining a lying position.
This international standard does not apply to lying support surfaces used in combination with incubators.
This international standard will also consider the combination of a full body support surface and an adjustable
mattress support platform. The following aspects will be covered: ‐ safety, ‐ performance test methods and
recommendations for clinical relevance ‐ protection against injuries to the patients/disabled persons.
This international standard specifies requirements and test methods for assistive products within the following
divisions of ISO 9999:2011:
04 33 06 Assistive products for tissue integrity when lying down, included are:
‐ Mattresses and mattress overlays for pressure‐sore prevention;
‐ Mattress coverings for pressure‐sore prevention mattresses;
12 31 03 Sliding boards, sliding mats and turning sheets. Only included are the following products
intended to be used in a lying position and to remain in situ as part of the lying support surface:
‐ Sliding products that glide one way and lock the other way;
‐ Sheets and underlays in flexible materials with low friction;
‐ Fabric sold by the meter, cut as required for repositioning use;
‐ Powered turning products;
This excludes: Sliding boards;
Note: The title and explanation of 12 31 03 will be changed in the 2016 ed. of ISO 9999 to:
Assistive products for sliding and turning. (Devices for changing position or direction of a person using sliding and
turning techniques. Included are, e.g. sliding boards, sliding mats, turning sheets, turning cushions.)
18 12 15 Bedding, only included are:
‐ Leg positioners;
‐ Multi purpose body positioners;
‐ Arm positioners;
‐ Draw sheets;
Note: In the 2016 ed. of ISO 9999 these products will be classified in 09 07 06 Positioning pillows, positioning
cushions and positioning systems. Only draw sheets will remain in 18 12 15.
This international standard only covers Part 1: General requirements. In order to ensure patient safety aspects.
The intention is to develop a series of standards to cover the broad range of issues related to the mattresses,
please see below for a non‐exhaustive list of areas to be covered. However, this part 1 only covers General requirements.
ISO 20342‐1 Assistive products for tissue integrity when lying down; Part 1: General requirements ISO 20342‐2 Assistive
products for tissue integrity when lying down; Part 2: Test methods for full body support surfaces for characteristics
related to tissue integrity (immersion and heat and water vapor
transmission characteristics)
ISO 20342‐3 Assistive products for tissue integrity when lying down; Part 3: Property test methods

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This document specifies general requirements and related test methods that are relevant to assistive products for tissue integrity (APTI) in the lying position in different application environments such as hospitals, home care and institutions. This document applies to the safety of APTI, which are intended to remain in situ during periods of lying, and to prevent and/or treat pressure injuries.
This document covers a range of different lying support surfaces intended to be used in combination with the appropriate support platform or as a whole integrated system.
This document also covers assistive products primarily intended for tissue integrity for changing a lying position and assistive products for maintaining a lying position.
This document does not apply to lying support surfaces used in combination with incubators.
This document addresses the combination of a full body support surface and an adjustable mattress support platform. It also covers safety and performance test methods to ensure protection against injuries to the user.
This document specifies requirements and test methods for APTI within the following classifications of ISO 9999:2016:
04 33 06 Assistive products for tissue integrity when lying down such as but not limited to:
— Mattresses and mattress overlays for pressure injury prevention;
— Mattress coverings for pressure injury prevention mattresses.
12 31 03 Assistive products for sliding and turning such as but not limited to:
Devices for changing position or direction of a person using sliding or turning techniques. The only products included are those intended to be used in a lying position and remain in situ as part of the lying support surface. They are the following:
— sliding products that glide one way and lock the other way;
— sheets and underlays in flexible materials with low friction;
— fabric sold by the metre, cut as required for repositioning use;
— powered turning product;
This excludes sliding boards unless the product is intended to be left in situ.
09 07 06 Positioning pillows, positioning cushions and positioning systems such as but not limited to:
— leg positioners,
— arm positioners, and
— multipurpose body positioners.
18 12 15 Bedding such as but not limited to:
— draw sheets.

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This document specifies general requirements and related test methods that are relevant to assistive products for tissue integrity (APTI) in the lying position in different application environments such as hospitals, home care and institutions. This document applies to the safety of APTI, which are intended to remain in situ during periods of lying, and to prevent and/or treat pressure injuries. This document covers a range of different lying support surfaces intended to be used in combination with the appropriate support platform or as a whole integrated system. This document also covers assistive products primarily intended for tissue integrity for changing a lying position and assistive products for maintaining a lying position. This document does not apply to lying support surfaces used in combination with incubators. This document addresses the combination of a full body support surface and an adjustable mattress support platform. It also covers safety and performance test methods to ensure protection against injuries to the user. This document specifies requirements and test methods for APTI within the following classifications of ISO 9999:2016: 04 33 06 Assistive products for tissue integrity when lying down such as but not limited to: — Mattresses and mattress overlays for pressure injury prevention; — Mattress coverings for pressure injury prevention mattresses. 12 31 03 Assistive products for sliding and turning such as but not limited to: Devices for changing position or direction of a person using sliding or turning techniques. The only products included are those intended to be used in a lying position and remain in situ as part of the lying support surface. They are the following: — sliding products that glide one way and lock the other way; — sheets and underlays in flexible materials with low friction; — fabric sold by the metre, cut as required for repositioning use; — powered turning product; This excludes sliding boards unless the product is intended to be left in situ. 09 07 06 Positioning pillows, positioning cushions and positioning systems such as but not limited to: — leg positioners, — arm positioners, and — multipurpose body positioners. 18 12 15 Bedding such as but not limited to: — draw sheets.

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This document specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities.
This document specifies requirements and recommendations that enables an organization to extend their range of users by identifying diverse needs, characteristics, capabilities, and preferences, by directly or indirectly involving users, and by using knowledge about accessibility in its procedures and processes.
This document specifies requirements that can enable an organization to meet applicable statutory and regulatory requirements as related to the accessibility of its products, goods and services.
The requirements set out in this document are generic and are intended to be applicable to all relevant parts of all organisations, regardless of type, size or products, goods and services provided.
This document promotes accessibility following a Design for All approach in mainstream products goods and services and interoperability of these with assistive technologies.
This document does not provide technical design specifications and does not imply uniformity in design or functionality of products, goods and services.

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This document specifies principles of cognitive accessibility within the area of daily time management. This document gives guidelines for design application for features and functions known to increase the accessibility of products and systems used to support daily time management for people with cognitive impairment regardless of age. This document does not provide test methods and specific instructions for measuring and reporting. NOTE ANSI/RESNA CA-1:2016 specifies features, measurement methods, and documentation for reporting the universal design specifications that support inclusion of individuals with cognitive impairment that might be applicable and beneficial to use for evaluating products and systems used to support daily time management.

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This document contains a list of currently used terminology to describe accessibility and terms
that writers of standards need when writing and designing International Standards. It is
important to standardize and define a recognized list of the terms already used and in existing
ITU Recommendations and Resolutions, along with those in the UN Convention on the Rights
of Persons with Disabilities (UNCRPD). Without such a list, there could be confusion not only
on the part of writers and implementers of standards, but also by the public at large. It is also
important to eliminate terminology that is no longer used, offensive, and demeaning to
persons with disabilities (PWD) and others.
The terminology in this document is for use in international work when English is used to refer
to telecommunication/ICT accessibility matters. This document is also applicable to everyday
life and all usages, including web design and other writings, as well as ICT,
telecommunications, and broadcasting standardization. The aim is for it to also be
mainstreamed into future policy, regulatory, and academic documents so as to be consistent
with global compatibility and understanding. In the future, work that is yet to be created,
written, or approved could include new terms that are added as appropriate by consensus in a
revision.

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IEC 63080:2017(E) contains a list of currently used terminology to describe accessibility and terms that writers of standards need when writing and designing International Standards. It is important to standardize and define a recognized list of the terms already used and in existing ITU Recommendations and Resolutions, along with those in the UN Convention on the Rights of Persons with Disabilities (UNCRPD). Without such a list, there could be confusion not only on the part of writers and implementers of standards, but also by the public at large. It is also important to eliminate terminology that is no longer used, offensive, and demeaning to persons with disabilities (PWD) and others.

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IEC 63080:2017 contains a list of currently used terminology to describe accessibility and terms that writers of standards need when writing and designing International Standards. It is important to standardize and define a recognized list of the terms already used and in existing ITU Recommendations and Resolutions, along with those in the UN Convention on the Rights of Persons with Disabilities (UNCRPD). Without such a list, there could be confusion not only on the part of writers and implementers of standards, but also by the public at large. It is also important to eliminate terminology that is no longer used, offensive, and demeaning to persons with disabilities (PWD) and others.

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This European Standard describes the specific ‘Design for PRM Use’ requirements, ‘for obstacle free routes’ applying to Infrastructure on the Trans-European Network (TEN) and the assessment of those requirements. The following applies for this standard.
   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by people with reduced mobility as defined in TSI PRM.
   This standard defines elements which are universally valid for obstacle free routes. The definitions and requirements of this standard are to be used for infrastructure applications.
   This standard covers those requirements relating to Obstacle free routes.
   The standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions for specific components and systems.
   This standard assumes that the infrastructure is in the defined operating condition, any damages or operating failures will not be taken into account when assessing these requirements.
   This standard will describe these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary.

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This European Standard describes the specific ‘Design for PRM Use’ requirements for obstacle-free routes applying to infrastructure and the assessment of those requirements. The following applies to this European Standard:
-   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   This European Standard defines elements which are universally valid for obstacle-free routes. The definitions and requirements of this European Standard should be used for infrastructure applications;
-   This European Standard only refers to aspects of accessibility for PRM passengers, it does not define general requirements and general definitions;
-   This European Standard assumes that the infrastructure is in the defined operating condition;
-   Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
This European Standard contains requirements relating to 'Obstacle-free routes'.

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This European Standard describes the specific ‘Design for PRM Use’ requirements applying to rolling stock on the Trans-European Network (TEN) covered by the TSI for PRM and the assessment of those requirements. The following applies to this standard.
-   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by people with reduced mobility as defined in TSI PRM.
-   This standard defines elements which are universally valid for obstacle free travelling including steps for access and egress and boarding aids. The definitions and requirements of this standard are to be used for rolling stock applications.
-   This part of the standard covers those requirements relating to ‘Steps for Egress and Access’.
-   The standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions for specific components and systems.
-   This standard assumes that the vehicle is in the defined operating condition, any damages or operating failures will not be taken into account when assessing these requirements.
-   Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements
The following areas of ‘Accessibility of People with Reduced Mobility to rolling stock’ from TSI PRM are covered in 2 parts:
-   Part 1 contains
Steps for Access and Egress
-   Part 2 contains
Boarding aids
This standard describes these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary.

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This European Standard describes the specific ‘Design for PRM Use’ requirements applying to rolling stock on the Trans-European Network (TEN) covered by the TSI for PRM and the assessment of those requirements. The following applies to this standard.
The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by people with reduced mobility as defined in TSI PRM.
This standard defines elements which are universally valid for obstacle free travelling including steps for access and egress and boarding aids. The definitions and requirements of this standard are used for rolling stock applications.
This part of the standard covers those requirements relating to ‘Boarding Aids’.
The standard only refers to aspects of accessibility for PRM passengers. It does not define general requirements and general definitions for specific components and systems.
This standard assumes that the vehicle is in the defined operating condition, any damages or operating failures will not be taken into account when assessing these requirements.
Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The following areas of ‘Accessibility of People with Reduced Mobility to rolling stock’ are covered in 2 parts:
   Part 1 contains
   Steps for Access and Egress
   Part 2 contains
   Boarding aids
This standard describes these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary.

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This European Standard describes the specific ‘Design for PRM use’ requirements applying to rolling stock and the assessment of those requirements. The following applies to this standard:
-   The definitions and requirements describe specific aspects of ‘Design for PRM use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   This standard defines elements which are universally valid for obstacle free travelling including steps for access and egress and boarding aids. The definitions and requirements of this standard are to be used for rolling stock applications;
-   This standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions;
-   This standard assumes that the vehicle is in the defined operating condition;
-   Where minimum or maximum dimensions are quoted these are absolute NOT nominal
The ‘Accessibility of persons with reduced mobility’ standard is written in two parts:
-   This document is Part 1 and contains:
-   Steps for access and egress
-   Part 2 contains
-   Boarding aids.

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This European Standard describes the specific ‘Design for PRM use’ requirements applying to rolling stock and the assessment of those requirements. The following applies to this standard:
-   the definitions and requirements describe specific aspects of ‘Design for PRM use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   this standard defines elements which are universally valid for obstacle free travelling including steps for access and egress and boarding aids. The definitions and requirements of this standard are to be used for rolling stock applications;
-   this standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions;
-   this standard assumes that the vehicle is in the defined operating condition;
-   where minimum or maximum dimensions are quoted these are absolute NOT nominal.
The ‘Accessibility of persons with reduced mobility’ standard is written in two parts:
-   Part 1 contains:
-   steps for access and egress.
-   this document is Part 2 and contains:
-   boarding aids.

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This European Standard describes the specific ‘Design for PRM use’ requirements applying to
both infrastructure and rolling stock and the assessment of those requirements. The following
applies to this standard:
— The definitions and requirements describe specific aspects of ‘Design for PRM use’ required
by persons with disabilities and persons with reduced mobility as defined in the PRM TSI.
— This standard defines elements which are universally valid for obstacle free travelling
including lighting, contrast, tactile feedback, transmission of visual and acoustic
information. The definitions and requirements of this standard cover the infrastructure and
the rolling stock applications.
— This standard only refers to aspects of accessibility for PRM passengers it does not define
non PRM related requirements and definitions.
— This standard assumes that the infrastructure or rolling stock is in its defined operating
condition.
— Where minimum or maximum dimensions are quoted these are absolute NOT nominal
requirements.
The ‘General requirements’ standard is written in three parts:
— Part 1 contains
— contrast;
— This document is Part 2 and contains
— spoken information;
— written information;
— tactile information;
— pictograms;
— Part 3 contains
— lighting;
— low reflective properties;
— transparent obstacles;
— slip resistance.
Terms and definitions for systems and components
The task is to describe clear and consistent terms and definitions. Where measurement methods and/or assessment procedures are needed to allow a clear pass/fail assessment, this task shall be done as well.
Existing European standards shall be taken into account for this work.

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This European standard describes the specific ‘Design for PRM use’ requirements applying to
both infrastructure and rolling stock and the assessment of those requirements. The following
applies to this standard:
— The definitions and requirements describe specific aspects of ‘Design for PRM use’ required
by persons with disabilities and persons with reduced mobility as defined in the PRM TSI.
— This standard defines elements that are universally valid for obstacle free travelling
including lighting, contrast, tactile feedback, transmission of visual and acoustic
information. The definitions and requirements of this standard cover the infrastructure and
rolling stock applications.
— This standard only refers to aspects of accessibility for PRM passengers it does not define
non PRM related requirements and definitions.
— This standard assumes that the infrastructure or rolling stock is in its defined operating
condition.
— Where minimum or maximum dimensions are quoted these are absolute NOT nominal
requirements.
The ‘General requirements’ standard is written in three parts:
— Part 1 contains:
— contrast.
— Part 2 contains:
— spoken information;
— written information;
— tactile information;
— pictograms.
— This document is Part 3 and contains:
— lighting;
— low reflective properties;
— transparent obstacles;
— slip resistance.

  • Standard
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This standard describes the specific "Design for PRM Use" requirements applying to rolling stock on the trans-European network (TEN) covered by the TSI for PRM and the assessment of those requirements. The following are valid for this standard:
   the definitions and requirements describe specific aspects of "Design for PRM Use" required by people with reduced mobility as defined in TSI PRM;
   people with reduced mobility as defined in TSI PRM;
   this standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting/standing/moving and passageways/internal doors. The definitions and requirements of this standard are to be used for rolling stock applications;
   this part of the standard covers those requirements relating to "Toilets";
   the standard only refers to aspects of accessibility for PRM passengers. It does not define general requirements and general definitions for specific components and systems;
   this standard assumes that the vehicle is in the defined operating condition, any damages or operating failures will not be taken into account when assessing these requirements;
   where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The following areas of "Equipment and Components" from TSI PRM are covered in three parts:
   Part 1 contains:
   Toilets;
   Part 2 contains:
   Handholds;
   Seats;
   Wheelchair spaces;
   Part 3 contains:
   Passage ways;
   Internal Doors.
This standard describes these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary.

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This standard describes the specific ‘Design for PRM Use’ requirements applying to rolling stock on the Trans-European Network (TEN) covered by the TSI for PRM and the assessment of those requirements. The following applies to this standard.
   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by people with reduced mobility as defined in TSI PRM.
   This standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting/standing/moving and passageways/internal doors. The definitions and requirements of this standard are to be used for rolling stock applications.
   This part of the standard covers those requirements relating to sitting, standing and moving about the train.
   The standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions for specific components and systems.
   This standard assumes that the vehicle is in the defined operating condition, any damages or operating failures shall not be taken into account when assessing these requirements.
The following areas of ‘Equipment and Components’ from TSI PRM are covered in 3 parts:
   Part 1 contains
   Toilets
   Part 2 contains
   Handholds
   Seats
   Wheelchair spaces
   Part 3 contains
   Passage ways
   Internal Doors
This standard describes these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary.

  • Standard
    44 pages
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This standard describes the specific ‘Design for PRM Use’ requirements applying to rolling stock on the trans-European network (TEN) covered by the TSI for PRM and the assessment of those requirements. The following are valid for this standard.
   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by people with reduced mobility as defined in TSI PRM.
   This standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting/standing/moving and passageways/internal doors. The definitions and requirements of this standard shall be used for rolling stock applications.
   This part of the standard covers those requirements relating to "Toilets".
   The standard only refers to aspects of accessibility for PRM passengers it does not define general requirements and general definitions for specific components and systems.
   This standard assumes that the vehicle is in the defined operating condition, any damages or operating failures will not be taken into account when assessing these requirements.
   Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The following areas of ‘Equipment and Components’ from TSI PRM are covered in 3 parts which contain:
   Part 1
   Toilets
   Part 2
   Handholds
   Seats
   Wheelchair spaces
   Part 3
   Passageways
   Internal Doors
This standard will describe these areas with clear and consistent terms and definitions. Measurement methods and/or assessment procedures needed to establish a clear pass/fail assessment are provided where necessary

  • Standard
    28 pages
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This European Standard describes the specific ‘Design for PRM use’ requirements applying to
both infrastructure and rolling stock and the assessment of those requirements. The following
applies to this standard:
— The definitions and requirements describe specific aspects of ‘Design for PRM use’ required
by persons with disabilities and persons with reduced mobility as defined in the PRM TSI.
— This standard defines elements that are universally valid for obstacle free travelling
including lighting, contrast, tactile feedback, transmission of visual and acoustic
information. The definitions and requirements of this standard cover the infrastructure and
rolling stock applications.
— This standard only refers to aspects of accessibility for PRM passengers it does not define
non PRM related requirements and definitions.
— This standard assumes that the infrastructure or rolling stock is in its defined operating
condition.
— Where minimum or maximum dimensions are quoted these are absolute NOT nominal
requirements.
The ‘General requirements’ standard is written in three parts:
— This document is Part 1 and contains
— contrast;
— Part 2 contains
— spoken information;
— written information;
— tactile information;
— pictograms;
— Part 3 contains
— lighting;
— low reflective properties;
— transparent obstacles;
— slip resistance.

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This European Standard describes the specific ‘Design for PRM use’ requirements applying to rolling stock and the assessment of those requirements. The following applies to this standard:
-   the definitions and requirements describe specific aspects of ‘Design for PRM use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   this standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting, standing and moving and clearways and internal doors. The definitions and requirements of this standard are to be used for rolling stock applications;
-   this standard only refers to aspects of accessibility for PRM passengers. It does not define general requirements and general definitions;
-   this standard assumes that the rolling stock is in its defined operating condition;
-   where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The 'Equipment and Components' standard is written in three parts:
-   this document is Part 1 and contains:
-   toilets;
-   part 2 contains:
-   handholds;
-   seats;
-   wheelchair spaces;
-   part 3 contains:
-   clearways;
-   internal doors.

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This European Standard describes the specific ‘Design for PRM use’ requirements applying to rolling stock and the assessment of those requirements. The following applies to this standard:
-   the definitions and requirements describe specific aspects of ‘Design for PRM use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   this standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting, standing and moving and clearways and internal doors. The definitions and requirements of this standard are to be used for rolling stock applications;
-   this standard only refers to aspects of accessibility for PRM passengers. It does not define general requirements and general definitions;
-   this standard assumes that the rolling stock is in its defined operating condition;
-   where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The 'Equipment and components' standard is written in three parts:
-   Part 1 contains:
-   toilets;
-   this document is Part 2 and contains:
-   handholds;
-   seats;
-   wheelchair spaces;
-   Part 3 contains:
-   clearways;
-   internal doors.

  • Standard
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This European Standard describes the specific ‘Design for PRM use’ requirements applying to rolling stock and the assessment of those requirements. The following applies to this standard:
-   the definitions and requirements describe specific aspects of ‘Design for PRM use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI;
-   this standard defines elements which are universally valid for obstacle free travelling including toilets, elements for sitting, standing and moving and clearways and internal doors. The definitions and requirements of this standard are to be used for rolling stock applications;
-   this standard only refers to aspects of accessibility for PRM passengers. It does not define general requirements and general definitions;
-   this standard assumes that the rolling stock is in its defined operating condition;
-   where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The 'Equipment and components' standard is written in three parts:
-   Part 1 contains:
-   toilets;
-   Part 2 contains:
-   handholds;
-   seats;
-   wheelchair spaces;
-   this document is Part 3 and contains:
-   clearways;
-   internal doors.

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Introduction
Based on the Directive 2001/16/EC modified by Directive 2004/50/EC of the European Community and additional activities of a number of EC member states concerning "Obstacle-free Travelling" ERA published a Technical Specification Interoperability for "People with Reduced Mobility (PRM)" which was mandated by the EC. The objective of this TSI is to enhance the accessibility of rail transport to these persons.
The definition of People with Reduced Mobility is in accordance with clause 2.2 of the TSI PRM.
General
-   The definitions and requirements shall describe the utilisation of information by people with reduced mobility especially for people with hearing, visual or communication impairments.
-   This standard defines elements which are universally valid for obstacle free travelling such as lighting, contrast, tactile feedback, transmission of visual and acoustic information. The definitions and requirements of this standard shall be used for infrastructure as well as rolling stock applications.
-   The standard shall define aspects of accessibility (to Infrastructure and Rolling Stock) specifically required by PRM users, it shall not define general requirements and definitions applicable to all users.
-   For preparing the terms and definitions well-defined operating conditions are to be considered. Any damages or operating trouble e.g. failures of parts of the lighting system will not be taken into account.
Definition of systems and components
-   Part 2 Information
o   Spoken information
o   Written information
o   Tactile feedback
o   Pictograms
Terms and definitions for systems and components
The task is to describe clear and consistent terms and definitions. Where measurement methods and/or assessment procedures are needed to allow a clear pass/fail assessment, this task shall be done as well.
Existing European standards shall be taken into account for this work.

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This European standard describes the specific ‘Design for PRM Use’ requirements applying to both infrastructure and rolling stock and the assessment of those requirements. The following applies to this standard:
-   The definitions and requirements describe specific aspects of ‘Design for PRM Use’ required by persons with disabilities and persons with reduced mobility as defined in the PRM TSI.
-   This standard defines elements which are universally valid for obstacle free travelling including lighting, contrast, tactile feedback, transmission of visual and acoustic information. The definitions and requirements of this standard are to be used for infrastructure and rolling stock applications.
-   This standard only refers to aspects of accessibility for PRM passengers it does not define non PRM related requirements and definitions.
-   This standard assumes that the infrastructure or rolling stock is in its defined operating condition.
-   Where minimum or maximum dimensions are quoted these are absolute NOT nominal requirements.
The ‘General Requirements’ standard is written in three parts:
-   Part 1 contains:
-   contrast.
-   Part 2 contains:
-   spoken information;
-   written information;
-   tactile information;
-   pictograms.
-   This document is Part 3 and contains:
-   lighting;
-   low reflecting properties;
-   transparent obstacles;
-   slip resistance.

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Introduction
Based on the Directive 2001/16/EC modified by Directive 2004/50/EC of the European Community and additional activities of a number of EC member states concerning "Obstacle-free Travelling" ERA published a Technical Specification Interoperability for "People with Reduced Mobility (PRM)" which was mandated by the EC. The objective of this TSI is to enhance the accessibility of rail transport to these persons.
The definition of People with Reduced Mobility is in accordance with clause 2.2 of the TSI PRM.
General
-   The definitions and requirements shall describe the utilisation of information by people with reduced mobility especially for people with hearing, visual or communication impairments.
-   This standard defines elements which are universally valid for obstacle free travelling such as lighting, contrast, tactile feedback, transmission of visual and acoustic information. The definitions and requirements of this standard shall be used for infrastructure as well as rolling stock applications.
-   The standard shall define aspects of accessibility (to Infrastructure and Rolling Stock) specifically required by PRM users, it shall not define general requirements and definitions applicable to all users.
-   For preparing the terms and definitions well-defined operating conditions are to be considered. Any damages or operating trouble e.g. failures of parts of the lighting system will not be taken into account.
Definition of systems and components
-   Part 1 Contrast
Terms and definitions for systems and components
The task is to describe clear and consistent terms and definitions. Where measurement methods and/or assessment procedures are needed to allow a clear pass/fail assessment, this task shall be done as well.
Existing European standards shall be taken into account for this work.

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This International Standard establishes a classification and terminology of assistive products,
especially produced or generally available, for persons with disability.
Assistive products used by a person with disability, but which require the assistance of another person
for their operation, are included in the classification.
The following items are specifically excluded from this International Standard:
— items used for the installation of assistive products;
— solutions obtained by combinations of assistive products that are individually classified in this
International Standard;
— medicines;
— assistive products and instruments used exclusively by healthcare professionals;
— non-technical solutions, such as personal assistance, guide dogs or lip-reading;
— implanted devices;
— financial support.

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ISO 9999:2016 establishes a classification and terminology of assistive products, especially produced or generally available, for persons with disability.
Assistive products used by a person with disability, but which require the assistance of another person for their operation, are included in the classification.
The following items are specifically excluded from this International Standard:
- items used for the installation of assistive products;
- solutions obtained by combinations of assistive products that are individually classified in this International Standard;
- medicines;
- assistive products and instruments used exclusively by healthcare professionals;
- non-technical solutions, such as personal assistance, guide dogs or lip-reading;
- implanted devices;
- financial support.

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ISO 9999:2016 establishes a classification and terminology of assistive products, especially produced or generally available, for persons with disability. Assistive products used by a person with disability, but which require the assistance of another person for their operation, are included in the classification. The following items are specifically excluded from this International Standard: - items used for the installation of assistive products; - solutions obtained by combinations of assistive products that are individually classified in this International Standard; - medicines; - assistive products and instruments used exclusively by healthcare professionals; - non-technical solutions, such as personal assistance, guide dogs or lip-reading; - implanted devices; - financial support.

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  • Standard
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    201 pages
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ISO 17966:2016 specifies requirements and associated test methods for assistive products for personal hygiene (APPHs) that support users and which are intended by the manufacturer to alleviate or compensate for disability. The work environment and safety aspects for assistants are also included. It specifies safety and performance requirements that apply during normal use and foreseeable misuse and failure. It also specifies methods of measurement of the forces necessary to operate controls and specifies limits on the forces needed for some operations. This International Standard specifies requirements and test methods for assistive products within the following divisions of ISO 9999:2011: 09 12 03 Commode chairs; NOTE This covers mobile and static products. 09 12 06 Toilets with built in raising and height adjustable mechanism; NOTE This excludes toilets with built-in douche and air dryers. 09 12 09 Toilet seats; 09 12 12 Raised toilet seats mounted on frame; 09 12 15 Toilet seats inserts; 09 12 18 Raised toilet seats fixed to toilet; 09 12 21 Toilet seats with built-in raising mechanism to help standing up and sitting down; 09 12 24 Toilet arm supports and toilet back supports mounted on toilet; 09 12 25 Toilet arm supports and toilet back supports, free standing; 09 12 36 Douches and air dryers for attachment to a toilet; 09 33 03 Bath/shower chairs (with and without wheels), bath boards, stools, back supports and seats; 09 33 12 Bathing stretchers, shower tables and diaper-changing tables; 18 15 06 Height adjustable plinths and brackets; NOTE Refers to height adjustable plinths and brackets when used as an assistive product for personal hygiene (APPH). Height adjustable mechanisms for other items such as basins may be included. 18 18 03 Handrails and support rails; 18 18 06 Fixed grab bars and handgrips; 18 18 10 Removable grab rails and handgrips; NOTE This excludes removable grab rails and handgrips which are static as defined in 3.27. 18 18 11 Hinged rails and arm supports; ISO 17966:2016 does not encompass requirements regarding: - safe mounting in building structures; - requirements regarding fixed building installations e.g. water and electricity; - bathtub hoists that are covered by ISO 10535; - 09 33 21 Bathtubs of ISO 9999:2011; - stability and friction issues in relation to slippery surfaces due to soap; - products that have been customised or custom-made for an individual user.

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ISO/IEC Guide 71:2014 provides guidance to standards developers on addressing accessibility requirements and recommendations in standards that focus, whether directly or indirectly, on systems (i.e. products, services and built environments) used by people. To assist standards developers to define accessibility requirements and recommendations, it presents a summary of current terminology relating to accessibility, issues to consider in support of accessibility in the standards development process, a set of accessibility goals (used to identify user accessibility needs), descriptions of (and design considerations for) human abilities and characteristics, and strategies for addressing user accessibility needs and design considerations in standards.

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    54 pages
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This International Standard specifies a range of requirements and recommendations for many of the elements of construction, assemblies, components and fittings which comprise the built environment. These requirements relate to the constructional aspects of access to buildings, to circulation within buildings, to egress from buildings in the normal course of events and evacuation in the event of an emergency. An informative annex is also included which deals with aspects of accessibility management in buildings. This International Standard contains provisions with respect to features in the external environment directly concerned with access to a building or group of buildings from the edge of the relevant site boundary or between such groups of buildings within a common site. This International Standard does not deal with those elements of the external environment, such as public open spaces, whose function is self-contained and unrelated to the use of one specific building, nor does it deal with single family dwellings, other than those circulation spaces and fittings that are common to two or more such dwellings. At present, consideration is being given to the development and publication of additional parts to this International Standard to deal with the types of external environments described above and single family dwellings. For existing buildings there are options included in some paragraphs which appear as ‘‘exceptional considerations for existing buildings in developing countries’’ (see “Guidance on the Implications of the ISO Global Relevance Policy for CEN Standardization”, 2005) and as ‘‘exceptional considerations for existing buildings’’ where a lesser standard than expected in new developments is accepted on the grounds of technical and economic circumstances only. The dimensions stated in this International Standard, relevant to the use of wheelchairs, are related to the footprint of commonly used wheelchair sizes and users. The footprint for a wheelchair within this International Standard is based on ISO 7176-5 and ISO/TR 13570-21) and is 800 mm wide and 1 300 mm long. For larger wheelchairs and scooters, dimensions will have to be considered accordingly.

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This European Standard specifies general requirements and test methods for assistive products for persons with a disability, which are medical devices according to the definition laid down in the EU Directive 93/42/EEC. This European Standard does not apply to assistive products which achieve their intended purpose by administering pharmaceutical substances to the user. Where other European Standards exist for particular types of assistive products then those standards apply. However, some of the requirements of this standard may still apply and may be considered in addition to those in other European standards.

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This European Standard specifies general requirements and test methods for assistive products for persons with a disability, which are medical devices according to the definition laid down in the EU Directive 93/42/EEC.
This European Standard does not apply to assistive products which achieve their intended purpose by administering pharmaceutical substances to the user.
Where other European Standards exist for particular types of assistive products then those standards apply. However, some of the requirements of this standard may still apply and may be considered in addition to those in other European standards.
NOTE   Not all the items listed in EN ISO 9999 are medical devices. Contracting parties may wish to consider if this standard or parts of this standard can be used for assistive products which are not medical devices as defined in the EU Directive 93/42/EEC.

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This European guidance document provides guidance on the selection of existing building hardware for manually and power operated pedestrian doors and associated products whose integration into the design of buildings will make them more safe, secure and convenient for the occupants inclusive of children, elderly and disabled people to use ("design for all"). Although it is intended for people with reduced physical and sensorial capabilities, it may not cover all specific individual needs. For example, it may not cover all needs of blind people or those not able to move unassisted.

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This Technical Report gives certain design solutions on how a spectator viewing area should be designed in order to cover people with disabilities and special needs.

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This Technical Report gives certain design solutions on how a spectator viewing area should be designed in order to cover people with disabilities and special needs.

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ISO/TR 22411:2008 presents ergonomics data and guidelines for applying ISO/IEC Guide 71 in addressing the needs of older persons and persons with disabilities in standards development. It provides ergonomics data and knowledge about human abilities — sensory, physical and cognitive — and allergies, as well as guidance on the accessible design of products, services and environments.

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This document presents guidelines for the design and development of cognitively accessible systems, including products and services and built environments.
This document is relevant to mainstream systems as well as those designed specifically for people with disability.
Within the broad field of accessibility, this document is limited to guidance related to cognitive accessibility.
NOTE 1 It acknowledges, however, that diverse sensory perceptions can impact cognitive accessibility.
NOTE 2 While the following guidance in this document can benefit all users, it is included here because failure to follow it could lead to barriers that would prevent some potential users from being able to use the system at all.
This document is relevant to all types of systems. However, some particular recommendations can only be followed for some types of systems:
— Some of the guidance is relevant to a fixed system (e.g. a non-computerized consumer product or a user manual);
— Some of the guidance applies to systems containing some level of computer-based processing (e.g. a microwave oven or an ICT-system);
— Some of the guidance applies to systems that use advanced computer processing that supports individualization (e.g. an application in a smart phone);
— Some guidance applies to combinations of the above.

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This document provides ergonomics data for standard developers to use in applying
ISO/IEC Guide 71:2014 to address accessibility in standards. These data can also be used by ergonomists
and designers to support the development of more accessible products, systems, services, environments,
and facilities.
The ergonomics data include quantitative data and knowledge about basic human characteristics and
capabilities as well as context-specific and task-specific data, all being based on ergonomics research.
The data focused on the effects of ageing and/or consequences of various types of human sensory,
physical, and cognitive disabilities. It does not contain general ergonomics data that have no direct
relation to ageing or disabilities.
The data presented in this document are not exhaustive due to no available data for some aspects of
human characteristics and capabilities with regard to ageing and disabilities.

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This International Standard specifies functional and technical requirements and test methods for environmental control systems intended for use to alleviate or compensate for a disability. The aim of this International Standard is to provide safety requirements and recommendations for manufacturers of such environmental control systems. Target devices are not covered by this International Standard. Technical requirements for items of equipment connected within the system are to be covered by their own specific standards, e.g. adjustable beds.

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ISO 16201:2006 specifies functional and technical requirements and test methods for environmental control systems intended for use to alleviate or compensate for a disability. Such systems are also known as electronic aids to daily living.
The aim of ISO 16201:2006 is to provide safety requirements and recommendations for manufacturers of such environmental control systems.
Target devices are not covered by ISO 16201:2006. Technical requirements for items of equipment connected within the system are to be covered by their own specific standards, e.g. adjustable beds.

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