ISO/TC 173/SC 7 - Assistive products for persons with impaired sensory functions

This document provides guidelines and requirements for surveying the user needs for assistive products and services of persons with sensory disabilities related to seeing and hearing. This document does not provide guidelines or requirements for other disabilities such as physical, mental or cognitive. The methods described in the document do not reflect all possible methods for surveying, but are those most frequently used for assessing user needs.

This document specifies considerations to be taken, as well as support and assistive products that can be used when organizing a physical meeting in which older persons and persons with disabilities can actively participate. Teleconferences and web conferences are important methods that can be used to include older persons and persons with disabilities in meetings.

ISO 19028:2016 specifies information contents, figuration and display methods of tactile guide maps providing location information of buildings, including those for the general public, public transport and parks, and also the surroundings in the close vicinity, including access routes to them in order to enable persons with seeing impairment and blindness to move safely and smoothly in those facilities.

ISO 19029:2016 specifies the sound characteristics of auditory guiding signals for persons with seeing impairment and blindness to provide the location and direction information of particular public facilities. The public facilities include facilities such as railway stations, airports, ports, bus terminals, government offices, libraries, community centres, parks, schools, hospitals, theatres, large supermarkets, and its toilets, stairs, etc. EXAMPLE As an auditory guiding signal, a chime sound is emitted from the ticket gate of a railway station. Pedestrians, including persons with seeing impairment and blindness, are able to know the location of the ticket gate by detecting the location of the chime sound. NOTE 1 The auditory guiding signals are also helpful for sighted persons. ISO 19029:2016 also specifies the design or usage of the equipment that provides auditory guiding signals. ISO 19029:2016 does not specify the characteristics of the alerts, such as alarm sounds or emergency signals. NOTE 2 The auditory danger signals are covered by ISO 7731. ISO 19029:2016 does not specify the characteristics of auditory guiding signals coming from the personal mobile equipment that is worn by persons with seeing impairment and blindness.

ISO 19027:2016 specifies basic configurations for communication support boards, which are necessary to facilitate communication. A variety of communication support boards can be designed for specific communication purposes. This International Standard specifies basic elements common to different types of formats/media, such as simple boards, book style or digital media. This International Standard does not regulate any specific design or any specific pictorial symbols for communication support boards. As for design principles of pictorial symbols, this International Standard introduces examples of design principles applicable when designing and developing pictorial symbols. NOTE Examples of basic pattern used to create pictorial symbols are shown in Annex A. Examples of communication support boards using pictorial symbols are shown in Annexes B and C.

ISO 19026:2015 specifies shapes and colours of a flushing button and a call button of lavatory which are installed on the wall and their arrangement with a paper dispenser. This International Standard is only applicable in case of installing a flushing button and/or a call button on the wall of seat-type lavatory in public restrooms (general toilet compartments and toilet compartments with various functions) used by an unspecified large number of people, except restrooms with a big paper holder where it is difficult to place a flushing button and a call button above the holder, and Type A toilet with lateral transfer from both sides of ISO 21542.

ISO 17049:2013 specifies the fundamental requirements for braille used on signage, equipment and appliances, including the dimensional parameters of braille and the characteristics of materials used, and the guidelines for practical implementation.

ISO 17069:2014 specifies considerations to be taken, as well as support and assistive products that can be used when organizing a physical meeting in which older persons and persons with disabilities can actively participate. Teleconferences and web conferences are important methods that can be used to include older persons and persons with disabilities in meetings.