EN ISO 21802:2021

SLOVENSKI STANDARD
01-oktober-2021
Tehnični pripomočki - Smernice za kognitivno dostopnost - Dnevno upravljanje
časa (ISO 21802:2019)
Assistive products - Guidelines on cognitive accessibility - Daily time management (ISO
21802:2019)
Technische Hilfen - Leitfaden zur kognitiven Zugänglichkeit - Tägliches Zeitmanagement
(ISO 21802:2019)
Produits d'assistance - Lignes directrices relatives à l'accessibilité cognitive - Gestion
quotidienne (ISO 21802:2019)
Ta slovenski standard je istoveten z: EN ISO 21802:2021
ICS:
11.180.01 Pripomočki za Aids for disabled and
onesposobljene in handicapped persons in
hendikepirane osebe na general
splošno
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 21802
EUROPEAN STANDARD
NORME EUROPÉENNE
August 2021
EUROPÄISCHE NORM
ICS 11.180.01
English Version
Assistive products - Guidelines on cognitive accessibility -
Daily time management (ISO 21802:2019)
Produits d'assistance - Lignes directrices relatives à Technische Hilfen - Leitfaden zur kognitiven
l'accessibilité cognitive - Gestion quotidienne (ISO Zugänglichkeit - Tägliches Zeitmanagement (ISO
21802:2019) 21802:2019)
This European Standard was approved by CEN on 18 July 2021.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 21802:2021 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
The text of ISO 21802:2019 has been prepared by Technical Committee ISO/TC 173 "Assistive
products” of the International Organization for Standardization (ISO) and has been taken over as
secretariat of which is held by SIS.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by February 2022, and conflicting national standards
shall be withdrawn at the latest by February 2022.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 21802:2019 has been approved by CEN as EN ISO 21802:2021 without any modification.

INTERNATIONAL ISO
STANDARD 21802
First edition
2019-01
Assistive products — Guidelines on
cognitive accessibility — Daily time
management
Produits d'assistance — Lignes directrices relatives à l'accessibilité
cognitive — Gestion quotidienne
Reference number
ISO 21802:2019(E)
©
ISO 2019
ISO 21802:2019(E)
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
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below or ISO’s member body in the country of the requester.
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Published in Switzerland
ii © ISO 2019 – All rights reserved

ISO 21802:2019(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Daily time management . 3
4.1 General . 3
4.2 Time awareness . 4
4.2.1 To be aware of the passage of time . 4
4.3 Orientation to time . 7
4.3.1 Orientation to time to know when activities or events will take place. 7
4.3.2 To know time within the day or night . 9
4.4 Time management .10
4.4.1 To estimate time needed for activities .10
4.4.2 To structure one’s daily routines .11
4.4.3 To plan when to do things .12
4.4.4 To plan and manage time for undertaking multiple tasks .13
4.5 Adapting to time demands .14
4.5.1 To adapt to time .14
Annex A (informative) Various examples of design applications .15
Annex B (informative) Rationale .20
Bibliography .22
ISO 21802:2019(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
This document was prepared by Technical Committee ISO/TC 173, Assistive products.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2019 – All rights reserved

ISO 21802:2019(E)
Introduction
The time-dependent society of today places high demands on every citizen. How we use and manage
our time is of great importance for daily life including employment and other domains of participation
and well-being. There are cultural differences in how time is understood and used, and performance
can vary in differing environments. Time management behaviours relate positively to perceived
control of time, job satisfaction and health, and negatively to stress. Children, adolescents and adults
living with various types of impairment might need support with daily time management. People with
limited ability to manage time show a heightened dependence on others and greater need for support,
exacerbating their inferior status and vulnerability. This introduction summarises the concepts and
research that inform this document.
The evidence for the effectiveness of cognitive assistive products supporting daily time management
(e.g. reminder systems for adults with acquired brain injury) is strong. Time devices can be both
digital and analogue and include both mainstream products like smartphones or alarm clocks, and
assistive products. Time devices can compensate for a lack of time management skills, and can increase
independence and participation. It is known that assistive products are not always used as intended,
and that non-use is frequently associated with a decrease of independence in everyday activities.
People with cognitive impairment who find electronic planning devices beneficial tend to use them.
People with cognitive impairment and a low level of daily time management who use advanced
electronic planning devices tend to be more influenced by environmental factors, such as support
from professionals and services. Well-designed electronic planning devices that are matched to the
individual user’s needs result in greater dependency on those devices of the user. In other words,
greater usability of assistive products for time management is associated with greater independence of
the user. Research has also highlighted the necessity of adaptation of electronic planning device
...