Innovation management - Fundamentals and vocabulary (ISO 56000:2020)

1.1  This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to:
a)   organizations implementing an innovation management system or performing innovation management assessments;
b)   organizations that need to improve their ability to effectively manage innovation activities;
c)   users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization;
d)   organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management;
e)   providers of training in, assessment of, or consultancy for, innovation management and innovation management systems;
f)    developers of innovation management and related standards.
1.2  This document is intended to be applicable to:
a)   all types of organizations, regardless of type, sector, maturity-level or size;
b)   all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical;
c)   all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities.
This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.

Innovationsmanagement - Grundlagen und Begriffe (ISO 56000:2020)

1.1 Dieses Dokument enthält das Vokabular, grundlegende Konzepte und Grundsätze des Innovations-managements und seiner systematischen Verwirklichung. Es gilt für:
a) Organisationen, die ein Innovationsmanagementsystem verwirklichen oder Innovationsmanagement-beurteilungen durchführen;
b) Organisationen, die ihre Fähigkeit zur wirksamen Steuerung von Innovationsaktivitäten verbessern müssen;
c) Nutzer, Kunden und andere relevante interessierte Parteien (z. B. Lieferanten, Partner, Förderorgani-sationen, Investoren, Universitäten und öffentliche Behörden), die das Vertrauen in die Innovations-fähigkeiten einer Organisation suchen;
d) Organisationen und interessierte Parteien, die danach streben, die Kommunikation durch allgemeines Verständnis der im Innovationsmanagement verwendeten Begriffe zu verbessern;
e) Anbieter von Schulung, Beurteilung oder Beratung zu Innovationsmanagement und Innovationsmanage¬mentsystemen;
f) Entwickler von Innovationsmanagement und in Bezug stehenden Normen.
1.2 Dieses Dokument soll anwendbar sein auf:
a) alle Arten von Organisationen, ungeachtet der Art, der Branche, des Reifegrads oder der Größe;
b) alle Arten von Innovationen, z. B. ein Produkt, eine Dienstleistung, ein Prozess, Modell und Verfahren, von inkrementeller bis zu radikaler Innovation reichend;
c) alle Arten von Ansätzen, z. B. interne und offene Innovation, nutzer-, markt-, technologie- oder designgesteuerte Innovationsaktivitäten.
Dieses Dokument legt Begriffe fest, die für sämtliche Innovationsmanagement- und Innovationsmanage-mentsystemnormen gelten, die durch das ISO/TC 279 erarbeitet wurden.

Management de l’innovation - Principes essentiels et vocabulaire (ISO 56000:2020)

1.1    Le présent document fournit le vocabulaire, les concepts fondamentaux et les principes du management de l'innovation et de sa mise en œuvre systématique. Il s'applique aux:
a)    organismes mettant en œuvre un système de management de l'innovation ou réalisant des examens du management de l'innovation;
b)    organismes qui ont besoin d'améliorer leur aptitude à gérer efficacement des activités d'innovation;
c)    utilisateurs, clients et autres parties intéressées pertinentes (par exemple fournisseurs, partenaires, organismes de financement, investisseurs, universités et autorités publiques) cherchant à s'assurer des capacités d'innovation d'un organisme;
d)    organismes et parties intéressées cherchant à améliorer la communication par une compréhension mutuelle du vocabulaire utilisé dans le domaine du management de l'innovation;
e)    prestataires assurant une formation, un examen ou fournissant des conseils dans le domaine du management de l'innovation et des systèmes de management de l'innovation;
f)     personnes élaborant des normes de management de l'innovation et des normes apparentées.
1.2    Le présent document est destiné à s'appliquer à:
a)    toutes les catégories d'organismes, quels qu'en soient la forme juridique, le secteur, le niveau de maturité ou la taille;
b)    tous les types d'innovation concernant, par exemple, un produit, un service, un processus, un modèle et une méthode, allant de l'innovation incrémentale jusqu'à l'innovation radicale;
c)    tous les degrés d'innovation, par exemple l'innovation interne, l'innovation ouverte et les activités d'innovation induites par les usages, le marché, la technologie et les attentes fondamentales de l'utilisateur final (design-driven).
Le présent document spécifie les termes et définitions s'appliquant à toutes les normes relatives au management de l'innovation et aux systèmes de management de l'innovation élaborées par l'ISO/TC 279.

Upravljanje inovacij - Osnove in slovar (ISO 56000:2020)

General Information

Status
Published
Publication Date
12-Jan-2021
Withdrawal Date
30-Jul-2021
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
13-Jan-2021
Due Date
09-Aug-2022
Completion Date
13-Jan-2021

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SLOVENSKI STANDARD
01-marec-2021
Upravljanje inovacij - Osnove in slovar (ISO 56000:2020)
Innovation management - Fundamentals and vocabulary (ISO 56000:2020)
Innovationsmanagement - Grundlagen und Begriffe (ISO 56000:2020)
Management de l’innovation - Principes essentiels et vocabulaire (ISO 56000:2020)
Ta slovenski standard je istoveten z: EN ISO 56000:2021
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.100.40 Raziskave in razvoj Research and development
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 56000
EUROPEAN STANDARD
NORME EUROPÉENNE
January 2021
EUROPÄISCHE NORM
ICS 01.040.03; 03.100.01; 03.100.40
English Version
Innovation management - Fundamentals and vocabulary
(ISO 56000:2020)
Management de l'innovation - Principes essentiels et Innovationsmanagement - Grundlagen und Begriffe
vocabulaire (ISO 56000:2020) (ISO 56000:2020)
This European Standard was approved by CEN on 13 December 2020.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 56000:2021 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
The text of ISO 56000:2020 has been prepared by Technical Committee ISO/TC 279 "Innovation
management” of the International Organization for Standardization (ISO) and has been taken over as
which is held by UNE.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by July 2021, and conflicting national standards shall be
withdrawn at the latest by July 2021.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 56000:2020 has been approved by CEN as EN ISO 56000:2021 without any modification.

INTERNATIONAL ISO
STANDARD 56000
First edition
2020-02
Innovation management —
Fundamentals and vocabulary
Management de l’innovation — Principes essentiels et vocabulaire
Reference number
ISO 56000:2020(E)
©
ISO 2020
ISO 56000:2020(E)
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
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Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

ISO 56000:2020(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 General terms related to innovation . 1
3.2 Terms related to organization. 4
3.3 Terms related to objective . 6
3.4 Terms related to knowledge . 8
3.5 Terms related to intellectual property . 8
3.6 Terms related to innovation initiative . 9
3.7 Terms related to performance .10
3.8 Terms related to assessment .11
4 Fundamental concepts and innovation management principles .13
4.1 General .13
4.1.1 Rationale for engaging in innovation activities .13
4.1.2 Innovation activities in organizations .13
4.1.3 Impact of innovations .14
4.2 Fundamental concepts .14
4.2.1 Innovation . .14
4.2.2 Attributes of innovation.15
4.2.3 Concepts related to innovation.15
4.2.4 Activities and processes to achieve innovation .16
4.2.5 Innovation management .17
4.2.6 Innovation management system .18
4.2.7 Relationship with other management systems .19
4.3 Innovation management principles .19
4.3.1 Realization of value.19
4.3.2 Future-focused leaders .20
4.3.3 Strategic direction .21
4.3.4 Culture .22
4.3.5 Exploiting insights .23
4.3.6 Managing uncertainty .24
4.3.7 Adaptability .24
4.3.8 Systems approach .25
Annex A (informative) Concept relationships and their graphical representation .27
Annex B (informative) Relations to vocabulary of other organizations .32
Bibliography .34
Alphabetical index of terms .36
ISO 56000:2020(E)
Foreword
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patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
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