EN 17483-2:2023
(Main)Private security services - Protection of critical infrastructure - Part 2: Airport and aviation security services
Private security services - Protection of critical infrastructure - Part 2: Airport and aviation security services
This document includes the sector specific requirements for the provision of private security services for airport and civil aviation security that are additional to the requirements of EN 17483-1:2021.
NOTE It is important that the selection of a private security service provider always represent the best balance between quality and price. This document sets out the minimum requirements that providers should comply with in order for this balance to be struck.
It specifies service requirements for quality in organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to airport and aviation security services.
It lays down quality criteria for the delivery of airport and aviation security services requested by public and private clients. This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of airport and aviation security services [1].
Private Sicherheitsdienstleistungen - Schutz kritischer Infrastrukturen - Teil 2: Flughafen- und Luftsicherheitsdienstleistungen
Dieses Dokument enthält die branchenspezifischen Anforderungen für die Erbringung von privaten Sicherheits- und Sicherungsdienstleistungen für die Flughafen- und zivile Luftfahrtsicherheit, die zusätzlich zu den Anforderungen von EN 17483-1:2021 gelten.
ANMERKUNG Es ist wichtig, dass die Auswahl eines privaten Sicherheitsdienstleisters/Sicherungsdienstleisters immer den bestmöglichen Ausgleich zwischen Qualität und Preis darstellt. Dieses Dokument legt die Mindestanforderungen fest, die Anbieter erfüllen sollten, um diesen Ausgleich zu erzielen.
Dieses Dokument legt Dienstleistungsanforderungen an die Qualität in Bezug auf Organisation, Prozesse, Personal und Verwaltung eines Sicherheitsdienstleisters/Sicherungsdienstleisters und/oder seiner unabhängigen Zweigstellen und Niederlassungen nach Handelsrecht als Anbieter von Flughafen- und Luftsicherheitsdienstleistungen fest.
Dieses Dokument legt Qualitätskriterien für das Erbringen von Flughafen- und Luftsicherheitsdienstleistungen fest, die von öffentlichen und privaten Auftraggebern nachgefragt werden. Dieses Dokument ist geeignet für die Auswahl, Zuordnung, Auftragsvergabe und Kontrolle des am besten geeigneten Anbieters von Flughafen- und Luftsicherheitsdienstleistungen [1].
Services de sécurité privée - Protection des infrastructures critiques - Partie 2 : Services de sûreté aéroportuaire et aéronautique
Le présent document inclut les exigences sectorielles relatives à la prestation de services de sécurité privée pour la sûreté aéroportuaire et aéronautique civile, qui viennent compléter les exigences de l’EN 17483-1:2021.
NOTE Il est important que le choix d’un prestataire de services de sécurité privée représente toujours le meilleur équilibre entre la qualité et le prix. Le présent document définit les exigences minimales qu’il convient que les prestataires respectent pour atteindre cet équilibre.
Il spécifie les exigences de qualité de service relatives à l’organisation, aux processus, au personnel et à la gestion d’un prestataire de services de sécurité et/ou de ses succursales et établissements indépendants en vertu du droit commercial, agissant en tant que prestataire de services de sûreté aéroportuaire et aéronautique.
Il spécifie les critères de qualité relatifs à la prestation de services de sûreté aéroportuaire et aéronautique demandés par des clients publics et privés. Le présent document est adapté à la sélection, l’attribution, l’adjudication et la revue du prestataire de services de sûreté aéroportuaire et aéronautique le plus approprié [1].
Storitve zasebnega varovanja - Zaščita kritične infrastrukture - 2. del: Letališke in letalske varnostne storitve
Ta dokument vsebuje posebne področne zahteve za zagotavljanje storitev zasebnega varovanja na področju letališča in letalske varnosti, ki so dodane predpisom standarda EN 17483 1:2021.
OPOMBA 1: Ta dokument je drugi del skupine standardov o izvajanju storitev zasebnega varovanja za kritično infrastrukturo.
OPOMBA 2: Glej sliko 2.
Slika 2: Struktura področnih standardov – poudarjen 2.del
OPOMBA 3: Pomembno je, da izbira ponudnika storitev zasebnega varovanja vedno ponuja najboljše razmerje med kakovostjo in ceno. Ta dokument določa minimalne zahteve, ki jih morajo ponudniki storitev upoštevati za zagotavljanje tega razmerja.
Določa zahteve glede kakovosti storitev v organizaciji, njenih procesov, osebja in vodstva varnostne službe in/ali njenih neodvisnih podružnic ter obratov v skladu z gospodarskim pravom in trgovino kot ponudnika v okviru letaliških in letalskih varnostnih storitev.
Določa merila kakovosti za zagotavljanje letaliških in letalskih varnostnih storitev, ki jih zahtevajo javne ali zasebne stranke. Dokument je zato primeren za izbiro, določitev, dodeljevanje in pregledovanje najprimernejšega ponudnika letaliških in letalskih varnostnih storitev [1].
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2023
Storitve zasebnega varovanja - Zaščita kritične infrastrukture - 2. del: Letališke in
letalske varnostne storitve
Private security services - Protection of critical infrastructure - Part 2: Airport and aviation
security services
Private Sicherheitsdienstleistungen - Schutz kritischer Infrastrukturen - Teil 2: Flughafen-
und Luftsicherheitsdienstleistungen
Services de sécurité privée - Protection des infrastructures critiques - Partie 2: Services
de sûreté aéroportuaire et aéronautique
Ta slovenski standard je istoveten z: EN 17483-2:2023
ICS:
03.080.20 Storitve za podjetja Services for companies
03.220.50 Zračni transport Air transport
13.310 Varstvo pred kriminalom Protection against crime
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EN 17483-2
EUROPEAN STANDARD
NORME EUROPÉENNE
October 2023
EUROPÄISCHE NORM
ICS 03.080.20; 13.310 Supersedes EN 16082:2011
English Version
Private security services - Protection of Critical
Infrastructure - Part 2: Airport and aviation security
services
Services de sécurité privée - Protection des Private Sicherheitsdienstleistungen - Schutz kritischer
infrastructures critiques - Partie 2 : Services de sûreté Infrastrukturen - Teil 2: Flughafen- und
aéroportuaire et aéronautique Luftsicherheitsdienstleistungen
This European Standard was approved by CEN on 18 September 2023.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2023 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 17483-2:2023 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Staff . 6
4.1 Training . 6
4.1.1 Sector specific training . 6
4.1.2 Additional training requirements . 7
4.1.3 Training requirements . 7
4.1.4 Specialized training . 8
4.1.5 Supervisor training . 11
4.1.6 On-the-job training . 12
4.1.7 On-the-job-training supervision. 12
4.1.8 Refresher training . 12
4.1.9 Training data . 13
5 Quality control and compliance . 13
Bibliography . 15
European foreword
This document (EN 17483-2:2023) has been prepared by Technical Committee CEN/TC 439 “Private
security services”, the secretariat of which is held by ASI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by April 2024, and conflicting national standards shall be
withdrawn at the latest by April 2024.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 16082:2011.
The main changes compared to the previous edition EN 16082:2011 are listed below:
— the title of the document was changed;
— the document was fundamentally revised and divided into different parts for each CIP sector.
This document is part of a series of standards that also includes:
— EN 17483-1, Private security services – Protection of critical infrastructure – Part 1: General
requirements
— EN 17483-3, Private security services – Protection of critical infrastructure – Part 3: Maritime and port
security services
It is planned to add further sector specific standards in this series of standards.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North
Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the United
Kingdom.
Introduction
The objective of this document is to set minimum criteria for the provision of security services within the
airport and aviation sector as part of both national and international critical infrastructure.
The idea to have a series of standards, beginning with EN 17483-1, which covers the basic and common
requirements for all sectors of critical infrastructure, arises from the need to aim for high quality and
harmonized quality criteria for private security services providers. This, in turn, contributes to a well-
functioning society. In outlining what makes a private security company a worthy provider of such crucial
critical infrastructure as airports and the aviation ecosystem, the document aims to contribute to the
professionalization of clients and providers of private security services.
The series of standards, building on EN 17483-1:2021, which establishes the basic requirements, and all
further upcoming sector specific standards in the EN 17483 series (including this document for airport
and aviation security services, EN 17483-2) follows a transparent structure as shown below (see
Figure 1).
Figure 1 — Structure for sector-specific standards
The ultimate goal is to create the necessary sector specific standards for every suitable and applicable
sector within critical infrastructure according to the outlined sectors of Annex A in EN 17483-1:2021.
These sector specific standards are necessary to compensate for the lack of, or gaps in, legislation. They
are meant to help certifiers check the compliance with the provisions of the main requirements standards
and the sector-specific ones.
This document incorporates the broad interdisciplinary expertise of various organizations and
individuals involved in standardization and private security services at both national and international
levels.
1 Scope
This document includes the sector specific requirements for the provision of private security services for
airport and civil aviation security that are additional to the requirements of EN 17483-1:2021.
NOTE It is important that the selection of a private security service provider always represent the best balance
between quality and price. This document sets out the minimum requirements that providers should comply with
in order for this balance to be struck.
It specifies service requirements for quality in organization, processes, personnel and management of a
security service provider and/or its independent branches and establishments under commercial law
and trade as a provider with regard to airport and aviation security services.
It lays down quality criteria for the delivery of airport and aviation security services requested by public
and private clients. This document is suitable for the selection, attribution, awarding and reviewing of
the most suitable provider of airport and aviation security services [1].
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 15602, Private security services — Terminology
EN 17483-1:2021, Private security services — Protection of critical infrastructure — Part 1: General
requirements
3 Terms and definitions
For the purposes of this document, the terms and definitions given in EN 15602 and the following apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— IEC Electropedia: available at https://www.electropedia.org/
— ISO Online browsing platform: available at https://www.iso.org/obp
3.1
aviation security
combination of measures and human and material resources intended to safeguard civil aviation against
acts of unlawful interference that jeopardize the security of civil aviation
Note 1 to entry: This definition is taken from Regulation (EC) No. 300/2008, Article 3, 2. (Official Journal of the EU
L97/74).
3.2
civil aviation
any air operation carried out by civil aircraft, excluding operations carried out by state aircraft referred
to in Article 3 of the Chicago Convention on International Civil Aviation
Note 1 to entry: This definition is taken from Regulation (EC) No. 300/2008, Article 3, 1. (Official Journal of the EU
L97/74).
3.3
supervisor
security officer selected and with specialized training to be responsible for the performance of security
officers in delivering a security service, aiming to provide ongoing monitoring and evaluation of the
security staff’s operational performance, identifying weaknesses, as well as areas where remedial
training may be required
Note 1 to entry: The usage of supervisor is more common than security supervisor at aviation.
[SOURCE: EN 15602:2022, 3.11.22, modified – changed name from security supervisor to supervisor and
added text of Regulation 2015/1998]
4 Staff
4.1 Training
4.1.1 Sector specific training
In addition to the requirements of EN 17483-1:2021, 6.3.3, sector specific training for the provision of
airport and aviation security services shall be carried out. Information for this training is given in the
following documents:
— Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of personal data and on the free
movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) [2];
— Commission Implementing Regulation (EU) 2015/1998 of 5 November 2015, Commission
Implementing Regulation (EU) 2019/103 of 23 January 2019 amending the former, and future
amendments, laying down detailed measures for the implementation of the common basic standards
on aviation security (Text with EEA relevance) (and Regulation 2320/2002 is repealed) [3];
— Commission Regulation (EC) No. 272/2009 of 2 April 2009 supplementing the common basic
standards on civil aviation security laid down in the Annex to Regulation (EC) No 300/2008 of the
European Parliament and of the Council [4];
— International Civil Aviation Organization (ICAO) — Annex 17 to the Convention on International Civil
Aviation – Security: Safeguarding International Civil Aviation against Acts of Unlawful interference
[5];
— International Civil Aviation Or
...
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