Road vehicles - Ergonomic aspects of transportation and control systems - Dialogue management principles and compliance procedures (ISO 15005:2017)

ISO 15005:2017 specifies ergonomic principles for the design of the dialogues that take place between the driver of a road vehicle and the vehicle's transport information and control systems (TICS) while the vehicle is in motion. It also specifies compliance verification conditions for the requirements related to these principles.
ISO 15005:2017 is applicable to TICS consisting of either single or multiple devices, which can be either independent or interconnected. It is not applicable to TICS without dialogues, TICS failures or malfunctions, or controls or displays used for non-TICS functions.
The requirements and recommendations of this document can be reconsidered for drivers with special needs.

Straßenfahrzeuge - Ergonomische Aspekte von Fahrerinformations- und -assistenzsystemen - Grundsätze des Dialogmanagements und Komformitätsprüfungen (ISO 15005:2017)

Dieses Dokument legt ergonomische Prinzipien für die Entwicklung von Dialogen fest, die zwischen dem Führer eines Straßenfahrzeuges und einem Fahrerinformations- und -assistenzsystem (TICS) während der Fahrt stattfinden. Außerdem legt es Konformitätsprüfungsbedingungen für die Anforderungen dieser Prinzipien fest.
Dieses Dokument gilt für TICS, das aus einem oder mehreren Geräten besteht, die entweder unabhängig sind oder vernetzt arbeiten. Es gilt nicht für TICS, die dialogfrei arbeiten, sowie für TICS-Ausfälle oder -störungen und auch nicht für Bedienelemente oder Anzeigen, die für Nicht-TICS-Funktionen verwendet werden.
Für Fahrer mit besonderen Bedürfnissen können die Anforderungen und Empfehlungen in diesem Dokument nochmals überprüft werden.

Véhicules routiers - Aspects ergonomiques du transport et des systèmes de commande - Principes de gestion du dialogue et procédures de conformité (ISO 15005:2017)

ISO 15005:2017 spécifie les principes ergonomiques à appliquer dans la conception des dialogues qui interviennent entre le conducteur d'un véhicule routier et les systèmes de commande et d'information pour le transport (TICS) pendant que le véhicule est en mouvement. Elle spécifie également les conditions de vérification de la conformité pour les exigences relatives à ces principes.
ISO 15005:2017 est applicable aux TICS comprenant des dispositifs simples ou multiples, qui peuvent être indépendants ou interconnectés. Elle n'est pas applicable aux systèmes sans dialogues, aux pannes ou aux défauts de fonctionnement des TICS, ou aux commandes ou afficheurs utilisés pour des fonctions ne concernant pas les TICS.
Les exigences ou recommandations de ce document peuvent être reconsidérées pour des conducteurs qui ont des besoins particuliers.

Cestna vozila - Ergonomski vidiki transportnih informacij in kontrolnih sistemov - Načela za upravljanje pogovorov in postopki ugotavljanja skladnosti (ISO 15005:2017)

Ta dokument določa ergonomska načela za načrtovanje dialogov med voznikom cestnega vozila ter transportnimi informacijami in kontrolnimi sistemi (TICS), ko se vozilo premika. Določa tudi pogoje preverjanja skladnosti za zahteve, ki se nanašajo
na ta načela.
Ta dokument se uporablja za sisteme TICS, sestavljene iz ene ali več naprav, ki so lahko samostojne ali medsebojno povezane. Ne uporablja se za sisteme TICS brez dialogov, napake ali okvare sistemov TICS in krmilnike ali prikazovalnike, ki se ne uporabljajo za delovanje sistema TICS.
Zahteve in priporočila v tem dokumentu se lahko ponovno pretehtajo za voznike s posebnimi potrebami.

General Information

Status
Published
Publication Date
14-Mar-2017
Withdrawal Date
29-Sep-2017
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
15-Mar-2017
Completion Date
15-Mar-2017

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SLOVENSKI STANDARD
01-september-2017
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Road vehicles - Ergonomic aspects of transport information and control systems -
Dialogue management principles and compliance procedures (ISO 15005:2017)
Straßenfahrzeuge - Ergonomische Aspekte von Fahrerinformations- und -
assistenzsystemen - Grundsätze des Dialogmanagements und Komformitätsprüfungen
(ISO 15005:2017)
Véhicules routiers - Aspects ergonomiques des systèmes de commande et d'information
du transport - Principes de gestion du dialogue et essais de conformité (ISO
15005:2017)
Ta slovenski standard je istoveten z: EN ISO 15005:2017
ICS:
13.180 Ergonomija Ergonomics
43.040.15 $YWRPRELOVNDLQIRUPDWLND Car informatics. On board
9JUDMHQLUDþXQDOQLãNLVLVWHPL computer systems
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 15005
EUROPEAN STANDARD
NORME EUROPÉENNE
March 2017
EUROPÄISCHE NORM
ICS 13.180; 43.040.15 Supersedes EN ISO 15005:2002
English Version
Road vehicles - Ergonomic aspects of transportation and
control systems - Dialogue management principles and
compliance procedures (ISO 15005:2017)
Véhicules routiers - Aspects ergonomiques du Straßenfahrzeuge - Ergonomische Aspekte von
transport et des systèmes de commande - Principes de Fahrerinformations- und -assistenzsystemen -
gestion du dialogue et procédures de conformité (ISO Grundsätze des Dialogmanagements und
15005:2017) Komformitätsprüfungen (ISO 15005:2017)
This European Standard was approved by CEN on 23 February 2017.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 15005:2017 E
worldwide for CEN national Members.

Contents Page
European foreword . 3
European foreword
This document (EN ISO 15005:2017) has been prepared by Technical Committee ISO/TC 22 “Road
vehicles” in collaboration with Technical Committee CEN/TC 278 “Intelligent transport systems” the
secretariat of which is held by NEN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by September 2017, and conflicting national standards
shall be withdrawn at the latest by September 2017.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
This document supersedes EN ISO 15005:2002.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO 15005:2017 has been approved by CEN as EN ISO 15005:2017 without any modification.

INTERNATIONAL ISO
STANDARD 15005
Second edition
2017-02
Road vehicles — Ergonomic aspects of
transportation and control systems —
Dialogue management principles and
compliance procedures
Véhicules routiers — Aspects ergonomiques du transport et des
systèmes de commande — Principes de gestion du dialogue et
procédures de conformité
Reference number
ISO 15005:2017(E)
©
ISO 2017
ISO 15005:2017(E)
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior
written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of
the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved

ISO 15005:2017(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Application . 4
5 Dialogue principles . 5
5.1 General . 5
5.2 Appropriate for use while driving . 5
5.2.1 Explanation of principle . 5
5.2.2 Compatibility with driving . 5
5.2.3 Simplicity . 7
5.2.4 Timing/priorities . 7
5.3 Appropriate for the TICS task . 9
5.3.1 Explanation of principle . 9
5.3.2 Consistency . 9
5.3.3 Controllability .11
5.4 Appropriate for the driver.12
5.4.1 Explanation of principle .12
5.4.2 Self-descriptiveness .12
5.4.3 Conformity with driver expectations .12
5.4.4 Error-tolerance.13
5.4.5 Learnability .13
Bibliography .15
ISO 15005:2017(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO’s adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following
URL: w w w . i s o .org/ iso/ foreword .html.
The committee responsible for this document is ISO/TC 22, Road vehicles, Subcommittee SC 39,
Ergonomics.
This second edition cancels and replaces the third edition (ISO 15005:2002), which has been technically
revised. The main changes compared to the previous edition are as follows:
— improvements were made to the clarity of the text and references were updated; and
— a section related to “learnability” was added as 5.4.
iv © ISO 2017 – All rights reserved

ISO 15005:2017(E)
Introduction
This document deals with the ergonomic design of transport information and control systems (TICS)
and provides general ergonomic principles for their dialogues, independent of any specific dialogue
techniques.
The utmost care needs to be taken in the design and installation of TICS equipment in order to ensure
that it does not impair the driver’s safe control of the vehicle. This is in recognition of the fact that the
driving environment has variable conditions, such as road surface, visibility, weather, ambient lighting
and traffic conditions.
Dialogue management principles for TICSs are characterized by the need to take into account the
following:
— TICSs are intended for use in a moving vehicle.
— TICSs help functions are appropriate to a moving vehicle.
— TICS dialogues take place in a constantly changing vehicle environment.
— TICS technologies are suited to that environment.
— TICS dialogues include the driver’s vehicle-control actions in response to the TICS.
The driver of
...

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