SIST EN 301 462 V1.1.1:2003
(Main)Human Factors (HF); Symbols to identify telecommunications facilities for the deaf and hard of hearing people
- Abstract
This document specifies a set of symbols to identify telecommunication facilities for deaf and hard of hearing people. The symbols defined in this standard will be applicable to all telecommunication equipment, related signage and publications, that provide or reference the defined facilities and assistive technologies which are intended to support telecommunications by deaf and hard of hearing people.
- Status
- Published
- Publication Date
- 30-Nov-2003
- Current Stage
- 6060 - National Implementation/Publication (Adopted Project)
- Start Date
- 01-Dec-2003
- Due Date
- 01-Dec-2003
- Completion Date
- 01-Dec-2003
SIST EN 301 462 V1.1.1:2003 is the SIST adoption of ETSI EN 301 462 Version 1.1.1. It specifies graphical symbols for telecommunication facilities intended for deaf and hard of hearing people, so equipment makers, network operators, service providers and publishers can identify those facilities consistently.
What does SIST EN 301 462 V1.1.1:2003 specify?
SIST EN 301 462 V1.1.1:2003 specifies symbols for telecommunication facilities for deaf and hard of hearing people. The symbols apply to equipment and services, public information signs, directories, packaging and product documentation that provide or describe the relevant facilities and assistive technologies.
The document is organized into:
- scope
- references
- definitions and abbreviations
- clause 4, which presents the symbol families and their intended use
Clause 4 groups the symbols into general facilities, telephone amplification, coupling, text telephony and videotelephony. That structure helps a reader go from the broad category to the exact symbol needed for a product, sign or publication.
What are the key requirements of SIST EN 301 462 V1.1.1:2003?
SIST EN 301 462 V1.1.1:2003 is mainly a symbol-selection standard. Its key value is that it tells you which graphical symbol to use for each telecommunications facility, and when a general symbol is more appropriate than a specific one.
General symbol use
Clause 4.1 says a general symbol is needed when a facility for deaf or hard of hearing people is provided but no specific symbol exists for it. The same symbol can also identify a range of facilities or act as the base for symbols with added graphic elements. In practice, this gives manufacturers and sign designers a fallback when the exact function is not one of the named cases.
Telephone amplification
Clause 4.2 covers telephone amplification, meaning control of the incoming speech path in a terminal. The related symbol is used when a terminal provides amplified received speech or a control to vary amplification. In practice, this matters wherever users need to identify a phone with stronger receive volume for hearing support.
Coupling
Clause 4.3 separates coupling into inductive coupling and electrical coupling. Inductive coupling is for hearing aids and similar devices that use the magnetic field from the telephone earphone path, while electrical coupling is for direct wire connection between the telephone and the hearing aid or another device. In practice, the distinction matters because users need to know whether their assistive device can connect by loop pickup or by direct connection.
Text telephony
Clause 4.4 covers text telephony and the symbol for a text telephone facility. The description links this to real-time text conversation and to use with text phone users or relay services. In practice, this symbol tells a user that a terminal or public payphone supports text-based communication.
Videotelephony
Clause 4.5 covers two cases:
- a general videotelephone symbol for unspecified videotelephony capabilities
- a special symbol for videotelephones suitable for signing and lip-reading
The special symbol is for cases where the performance needed for effective signing or lip-reading is guaranteed. In practice, this helps distinguish a basic video call facility from one intended to support visual communication for deaf and hard of hearing users.
What terms does SIST EN 301 462 V1.1.1:2003 define?
SIST EN 301 462 V1.1.1:2003 defines the terms that describe the facilities covered by the symbols.
- additional receiving amplification - a terminal facility that lets the receiving loudness be adjusted above or below the level required by the relevant terminal standard.
- coupling - linkage between two systems so that energy is transferred from one to the other and can carry information.
- electrical coupling - direct electrical connection between a telephone and a hearing aid.
- text telephone - a terminal that offers text telephony functions, either alone, as an add-on, or as part of a multifunction terminal.
- text telephony - real-time text conversation through telecommunication networks.
- videotelephone - a terminal that offers videotelephony functions in standalone form, as an add-on, or as an application in a multifunction terminal.
- videotelephony - interactive, bi-directional, real-time audio-visual communication, normally for a single user at each end.
Who uses SIST EN 301 462 V1.1.1:2003?
SIST EN 301 462 V1.1.1:2003 is used by organizations that need to mark or describe access features for deaf and hard of hearing people. Typical users include:
- manufacturers of telecommunication equipment
- network operators and service providers
- designers of public information signs
- publishers of telecommunication directories
- teams preparing packaging and associated product documentation
These users apply the symbols when labeling terminals, adding signage in public spaces, or describing services so that the intended facility is easy to recognize.
Which standards are used with SIST EN 301 462 V1.1.1:2003?
SIST EN 301 462 V1.1.1:2003 refers to several standards and reports that support its symbol choices and definitions:
- EG 201 379 - framework for developing, evaluating and selecting graphical symbols
- ITU-T Definition 02.53 - definition of coupling
- IEC 60416 - drafting rules for graphical symbols on equipment and technical documentation
- TR 101 767 - development and evaluation work for the symbols in this standard
- ETS 300 381 - characteristics for inductive coupling to hearing aids
- ETS 300 488 - characteristics of telephones with additional receiving amplification
- ETS 300 679 - characteristics for electrical coupling of telephones to hearing aids
- ETR 333 - basic user requirements and recommendations for text telephony
- IEC 60118-11 - symbols and markings on hearing aids and related equipment
What does the SIST EN 301 462 V1.1.1:2003 document contain?
SIST EN 301 462 V1.1.1:2003 contains the foreword, introduction, references, definitions and abbreviations, followed by clause 4 with the symbol set. Each symbol family is presented with a short description, an application statement and the graphical symbol itself.
The symbol pages cover general facilities, telephone amplification, inductive coupling, electrical coupling, text telephony, general videotelephone and videotelephone for signing and lip-reading. The document also gives the drafting context for the graphics, so it can be used in design work, product marking, signage and technical publication preparation.
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Frequently Asked Questions
SIST EN 301 462 V1.1.1:2003 is a standard published by the Slovenian Institute for Standardization (SIST). Its full title is "Human Factors (HF); Symbols to identify telecommunications facilities for the deaf and hard of hearing people". This standard covers: This document specifies a set of symbols to identify telecommunication facilities for deaf and hard of hearing people. The symbols defined in this standard will be applicable to all telecommunication equipment, related signage and publications, that provide or reference the defined facilities and assistive technologies which are intended to support telecommunications by deaf and hard of hearing people.
This document specifies a set of symbols to identify telecommunication facilities for deaf and hard of hearing people. The symbols defined in this standard will be applicable to all telecommunication equipment, related signage and publications, that provide or reference the defined facilities and assistive technologies which are intended to support telecommunications by deaf and hard of hearing people.
SIST EN 301 462 V1.1.1:2003 is classified under the following ICS (International Classification for Standards) categories: 01.080.50 - Graphical symbols for use on information technology and telecommunications technical drawings and in relevant technical product documentation; 11.180.15 - Aids for deaf and hearing impaired people; 33.050.10 - Telephone equipment. The ICS classification helps identify the subject area and facilitates finding related standards.
SIST EN 301 462 V1.1.1:2003 is associated with the following European legislation: Standardization Mandates: BC-T-311, T-311. When a standard is cited in the Official Journal of the European Union, products manufactured in conformity with it benefit from a presumption of conformity with the essential requirements of the corresponding EU directive or regulation.
SIST EN 301 462 V1.1.1:2003 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Human Factors (HF); Symbols to identify telecommunications facilities for the deaf and hard of hearing people33.050.10Telefonska opremaTelephone equipment11.180.15Aids for deaf and hearing impaired people01.080.50GRNXPHQWDFLMLGraphical symbols for use on information technology and telecommunications technical drawings and in relevant technical product documentationICS:Ta slovenski standard je istoveten z:EN 301 462 Version 1.1.1SIST EN 301 462 V1.1.1:2003en01-december-2003SIST EN 301 462 V1.1.1:2003SLOVENSKI
STANDARD
ETSIEN301462V1.1.1(2000-03)EuropeanStandard(Telecommunicationsseries)HumanFactors(HF);SymbolstoidentifytelecommunicationsfacilitiesfordeafandhardofhearingpeopleSIST EN 301 462 V1.1.1:2003
ETSIETSIEN301462V1.1.1(2000-03)2ReferenceDEN/HF-02017Keywordscharacter,hearingaid,HF,PWSNETSIPostaladdressF-06921SophiaAntipolisCedex-FRANCEOfficeaddress650RoutedesLucioles-SophiaAntipolisValbonne-FRANCETel.:+33492944200Fax:+33493654716SiretN°34862356200017-NAF742CAssociationàbutnonlucratifenregistréeàlaSous-PréfecturedeGrasse(06)N°7803/88Internetsecretariat@etsi.frIndividualcopiesofthisETSIdeliverablecanbedownloadedfromhttp://www.etsi.orgIfyoufinderrorsinthepresentdocument,sendyourcommentto:editor@etsi.frImportantnoticeThisETSIdeliverablemaybemadeavailableinmorethanoneelectronicversionorinprint.Inanycaseofexistingorperceiveddifferenceincontentsbetweensuchversions,thereferenceversionisthePortableDocumentFormat(PDF).Incaseofdispute,thereferenceshallbetheprintingonETSIprintersofthePDFversionkeptonaspecificnetworkdrivewithinETSISecretariat.CopyrightNotificationNopartmaybereproducedexceptasauthorizedbywrittenpermission.Thecopyrightandtheforegoingrestrictionextendtoreproductioninallmedia.©EuropeanTelecommunicationsStandardsInstitute2000.Allrightsreserved.SIST EN 301 462 V1.1.1:2003
ETSIETSIEN301462V1.1.1(2000-03)3ContentsIntellectualPropertyRights.4Foreword.4Introduction.41Scope.52References.53Definitionsandabbreviations.63.1Definitions.63.2Abbreviations.74Telecommunicationsfacilitiesfordeafandhardofhearingpeople.74.1Generalorunspecifiedfacilities.74.1.1Description.74.1.2Symbol.84.2TelephoneAmplification.94.2.1Description.94.2.2Symbol.104.3Coupling.114.3.1InductiveCoupling.114.3.1.1Description.114.3.1.2Symbol.124.3.2ElectricalCoupling.134.3.2.1Description.134.3.2.2Symbol.144.4TextTelephony.154.4.1Description.154.4.2Symbol.164.5Videotelephony.174.5.1GeneralVideotelephone.174.5.1.1Descriptions.174.5.1.2Symbol.184.5.2SpecialVideotelephoneforSigningandLip-reading.194.5.2.1Description.194.5.2.2Symbol.20History.21SIST EN 301 462 V1.1.1:2003
ETSIETSIEN301462V1.1.1(2000-03)4IntellectualPropertyRightsIPRsessentialorpotentiallyessentialtothepresentdocumentmayhavebeendeclaredtoETSI.TheinformationpertainingtotheseessentialIPRs,ifany,ispubliclyavailableforETSImembersandnon-members,andcanbefoundinSR000314:"IntellectualPropertyRights(IPRs);Essential,orpotentiallyEssential,IPRsnotifiedtoETSIinrespectofETSIstandards",whichisavailablefromtheETSISecretariat.LatestupdatesareavailableontheETSIWebserver(http://www.etsi.org/ipr).PursuanttotheETSIIPRPolicy,noinvestigation,includingIPRsearches,hasbeencarriedoutbyETSI.NoguaranteecanbegivenastotheexistenceofotherIPRsnotreferencedinSR000314(ortheupdatesontheETSIWebserver)whichare,ormaybe,ormaybecome,essentialtothepresentdocument.ForewordThisEuropeanStandard(Telecommunicationsseries)hasbeenproducedbyETSITechnicalCommitteeHumanFactors(HF).TechnicalReportTR101767[4]describestheworkthatwasundertakeninchoosingandtestingthesymbolspresentedinthepresentdocument.TR101767[4]showsthattheprincipleslaidoutinEG201379[1].NationaltranspositiondatesDateofadoptionofthisEN:11February2000DateoflatestannouncementofthisEN(doa):31May2000DateoflatestpublicationofnewNationalStandardorendorsementofthisEN(dop/e):30November2000DateofwithdrawalofanyconflictingNationalStandard(dow):30November2000IntroductionThesymbolscontainedinthepresentdocumenthavebeendesignedandtestedinordertomaximizetheiracceptabilitytodeafandhardofhearingpeople.Theuseofthesesymbolson,near,orotherwiseassociatedwithequipmentthatprovidestheappropriatefacilitiesfordeafandhardofhearingpeopleisencouraged.Suchusagewouldbelikelytoincreasetheusageofthefacilitiesprovidedandthusmaximizethebenefittodeafandhardofhearingpeople.SIST EN 301 462 V1.1.1:2003
ETSIETSIEN301462V1.1.1(2000-03)51ScopeThepresentdocumentdefinessymbolstoidentifytelecommunicationfacilitiesfordeafandhardofhearingpeople.Thetelecommunicationfacilitiesaddressedare:• amplification;• couplingforhearingaids,theseinclude:• inductioncoupling;• electricalcoupling.• texttelephony;• videotelephony,theseinclude:• generalvideotelephone;• highqualityvideotelephone,suitableforlipreadingandfluentsigning.• generalnon-specificfacilitieswhichmayormaynotbetelecommunicationrelated.ThesymbolsinthepresentdocumentarepresentedinaccordancewiththedraftingrulesdescribedinIEC416[3].Thisdocumentisapplicableto:• telecommunicationequipmentandservicesprovidedbymanufacturers,networkoperatorsandserviceproviders,thatofferthedefinedfacilitiesortechnologiesintendedtoassistdeafandhardofhearingpeople;• publicinformationsignsthatmaybeusedtoidentifytelecommunicationfacilitiesintendedtoassistdeafandhardofhearingpeople;• telecommunicationdirectoriesthatidentifytelecommunicationfacilitiesintendedtoassistdeafandhardofhearingpeopleconnectedtospecificnumbers;• packagingand/orassociatedproductdocumentationthatsupportstelecommunicationequipment,facilitiesorservicesintendedtoassistdeafandhardofhearingpeople.2ReferencesThefollowingdocumentscontainprovisionswhich,throughreferenceinthistext,constituteprovisionsofthepresentdocument.• Referencesareeitherspecific(identifiedbydateofpublication,editionnumber,versionnumber,etc.)ornon-specific.• Foraspecificreference,subsequentrevisionsdonotapply.• Foranon-specificreference,thelatestversionapplies.• Anon-specificreferencetoanETSshallalsobetakentorefertolaterversionspublishedasanENwiththesamenumber.[1]EG201379:"HumanFactors(HF);Frameworkforthedevelopment,evaluationandselectionofgraphicalsymbols".[2]ITU-TDefinition02.53(1961):"Listofdefinitionsofessentialtelecommunicationterms".[3]IEC60416:"Guideforgeneralprinciplesforthecreationofgraphicalsymbolsforuseonequipment".SIST EN 301 462 V1.1.1:2003
ETSIETSIEN301462V1.1.1(2000-03)6[4]TR101767:"HumanFactors(HF);Symbolstoidentifytelecommunicationsfacilitiesforthedeafandhardofhearingpeople;Developmentandevaluation".[5]ETS300381:"Telephonyforhearingimpairedpeople;Inductivecouplingoftelephoneearphonestohearingaids".[6]ETS300488:"TerminalEquipment(TE);Telephonyforhearingimpairedpeople;Characteristicsoftelephonesetsthatprovideadditionalreceivingamplificationforthebenefitofthehearingimpaired".[7]ETS300679:"TerminalEquipment(TE);Telephonyforthehearingimpaired;Electricalcouplingoftelephonesetstohearingaids".[8]ETR333:"HumanFactors(HF);TextTelephony;Basicuserrequirementsandrecommendations".[9]IEC60118-11(1983):"Symbolsandothermarkingsonhearinga
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