Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 3: Functional user interface requirements (ISO 18541-3:2021)

This document includes functional user interface requirements related to automotive repair and maintenance information (RMI) systems in order to standardize access to RMI for independent operators.
This document specifies all functional user interface requirements related to a vehicle manufacturer's RMI system. These requirements will reflect the deriving needs from the use cases as specified in ISO 18541‑1.

Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen (RMI) - Teil 3: Anforderungen an die funktionale Nutzerschnittstelle (ISO 18541-3:2021)

Dieses Dokument umfasst Anforderungen an die funktionale Nutzerschnittstelle in Bezug auf Reparatur- und Wartungsinformationssysteme (RMI), die der Standardisierung des Zugangs zu RMI durch unabhängige Marktteilnehmer dienen.
In diesem Dokument sind alle Anforderungen an die funktionale Nutzerschnittstelle festgelegt, die sich auf das RMI-System eines Fahrzeugherstellers beziehen. Diese Anforderungen spiegeln die Bedürfnisse wider, die von denen in ISO 18541-1 beschriebenen Anwendungsfällen abgeleitet sind.

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et à la maintenance pour l'automobile (RMI) - Partie 3: Exigences fonctionnelles relatives à l’interface utilisateur (ISO 18541-3:2021)

Le présent document contient les exigences fonctionnelles relatives à l'interface utilisateur liées aux systèmes d'information sur la réparation et la maintenance des véhicules (RMI) dans le but de normaliser l'accès des opérateurs indépendants aux RMI.
Le présent document spécifie toutes les exigences fonctionnelles relatives à l'interface utilisateur associée au système RMI d'un constructeur de véhicules. Ces exigences reflèteront les besoins qui découlent des cas d'utilisation spécifiés dans l'ISO 18541‑1.

Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO 18541-3:2021)

General Information

Status
Published
Publication Date
29-Jun-2021
Withdrawal Date
30-Dec-2021
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
30-Jun-2021
Due Date
22-Jul-2021
Completion Date
30-Jun-2021

Relations

Overview

EN ISO 18541-3:2021 - "Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 3: Functional user interface requirements" defines the functional user interface (UI) requirements for vehicle manufacturers’ RMI systems. It standardizes how independent operators access repair and maintenance information via manufacturer portals, reflecting the use cases specified in ISO 18541‑1. The document is adopted by CEN (EN ISO 18541-3:2021) and supersedes the 2014 edition.

Key topics and requirements

  • Scope: Functional UI requirements for vehicle manufacturer (VM) RMI systems to support standardized access for independent operators (IOs), covering light, heavy and two/three‑wheel vehicles as aligned with the ISO 18541 series and EC Mandate M/421.
  • Principles: Requirements are performance‑based and avoid prescribing implementation details (BP1–BP4). They promote flexible navigational pathways and minimal impact to existing VM systems.
  • Requirements clusters: The standard organizes UI requirements into clusters, including:
    • Cluster 1 - Standardized access mode (e.g., [FREQ‑1] RMI access mode, [FREQ‑2] Registration and login support)
    • Cluster 2 - Use cases map (e.g., [FREQ‑3] VM RMI system implemented use cases map, [FREQ‑4] Download area)
    • Cluster 3 - Navigational pathway (e.g., [FREQ‑5] Navigational pathway from standardized use cases to VM‑specific entry points)
  • Terminology & conventions: Defines terms such as artefact, and abbreviations like AR (authorized repairer), IO (independent operator), RMI, VCI, VM. Based on OSI service conventions.

Applications and practical value

  • Standardizes how RMI web portals guide users from a common RMI home page into VM‑specific support artefacts, improving usability for independent repair shops and aftermarket service providers.
  • Enables consistent features such as a standardized navigation option, clear use‑case mapping, download areas for technical documents, and supported login/registration flows.
  • Helps software/UI designers, portal integrators and VM IT teams implement user interfaces that align with regulatory expectations and interoperability goals.
  • Useful for regulators and procurement teams referencing compliance with EC Mandate M/421 and for third‑party tool vendors who rely on predictable navigation and access patterns.

Who should use this standard

  • Vehicle manufacturers (VMs) designing or updating RMI portals
  • Independent repairers and authorized repairers implementing workflows to access RMI
  • Aftermarket software developers, UX designers, and system integrators
  • Regulators, standard bodies and compliance officers

Related standards

  • ISO 18541‑1 - General information and use case definition (primary reference for use cases used by Part 3)
  • Other parts of the ISO 18541 series governing data and technical interfaces for RMI systems

Keywords: EN ISO 18541-3:2021, RMI, repair and maintenance information, standardized access, functional user interface requirements, independent operators, navigational pathway.

Standard
EN ISO 18541-3:2021
English language
21 pages
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Frequently Asked Questions

EN ISO 18541-3:2021 is a standard published by the European Committee for Standardization (CEN). Its full title is "Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 3: Functional user interface requirements (ISO 18541-3:2021)". This standard covers: This document includes functional user interface requirements related to automotive repair and maintenance information (RMI) systems in order to standardize access to RMI for independent operators. This document specifies all functional user interface requirements related to a vehicle manufacturer's RMI system. These requirements will reflect the deriving needs from the use cases as specified in ISO 18541‑1.

This document includes functional user interface requirements related to automotive repair and maintenance information (RMI) systems in order to standardize access to RMI for independent operators. This document specifies all functional user interface requirements related to a vehicle manufacturer's RMI system. These requirements will reflect the deriving needs from the use cases as specified in ISO 18541‑1.

EN ISO 18541-3:2021 is classified under the following ICS (International Classification for Standards) categories: 43.040.15 - Car informatics. On board computer systems; 43.180 - Diagnostic, maintenance and test equipment. The ICS classification helps identify the subject area and facilitates finding related standards.

EN ISO 18541-3:2021 has the following relationships with other standards: It is inter standard links to EN ISO 18541-3:2014. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

EN ISO 18541-3:2021 is associated with the following European legislation: EU Directives/Regulations: 2018/858; Standardization Mandates: M/421. When a standard is cited in the Official Journal of the European Union, products manufactured in conformity with it benefit from a presumption of conformity with the essential requirements of the corresponding EU directive or regulation.

You can purchase EN ISO 18541-3:2021 directly from iTeh Standards. The document is available in PDF format and is delivered instantly after payment. Add the standard to your cart and complete the secure checkout process. iTeh Standards is an authorized distributor of CEN standards.

Standards Content (Sample)


SLOVENSKI STANDARD
01-september-2021
Nadomešča:
SIST EN ISO 18541-3:2015
Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju
avtomobilov (RMI) - 3. del: Zahteve za funkcionalni uporabniški vmesnik (ISO
18541-3:2021)
Road vehicles - Standardized access to automotive repair and maintenance information
(RMI) - Part 3: Functional user interface requirements (ISO 18541-3:2021)
Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen
(RMI) - Teil 3: Anforderungen an die funktionale Nutzerschnittstelle (ISO 18541-3:2021)
Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et
à la maintenance pour l'automobile (RMI) - Partie 3: Exigences fonctionnelles relatives à
l’interface utilisateur (ISO 18541-3:2021)
Ta slovenski standard je istoveten z: EN ISO 18541-3:2021
ICS:
43.040.15 Avtomobilska informatika. Car informatics. On board
Vgrajeni računalniški sistemi computer systems
43.180 Diagnostična, vdrževalna in Diagnostic, maintenance and
preskusna oprema test equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 18541-3
EUROPEAN STANDARD
NORME EUROPÉENNE
June 2021
EUROPÄISCHE NORM
ICS 43.180; 43.040.15 Supersedes EN ISO 18541-3:2014
English Version
Road vehicles - Standardized access to automotive repair
and maintenance information (RMI) - Part 3: Functional
user interface requirements (ISO 18541-3:2021)
Véhicules routiers - Normalisation de l'accès aux Straßenfahrzeuge - Standardisierter Zugang zu
informations relatives à la réparation et à la Reparatur- und Wartungsinformationen (RMI) - Teil 3:
maintenance pour l'automobile (RMI) - Partie 3: Anforderungen an die funktionale Nutzerschnittstelle
Exigences fonctionnelles relatives à l'interface (ISO 18541-3:2021)
utilisateur (ISO 18541-3:2021)
This European Standard was approved by CEN on 1 June 2021.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 18541-3:2021 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (EN ISO 18541-3:2021) has been prepared by Technical Committee ISO/TC 22 "Road
vehicles" in collaboration with Technical Committee CEN/TC 301 “Road vehicles” the secretariat of
which is held by AFNOR.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by December 2021, and conflicting national standards
shall be withdrawn at the latest by December 2021.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 18541-3:2014.
This document has been prepared under a mandate given to CEN by the European Commission and the
European Free Trade Association.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 18541-3:2021 has been approved by CEN as EN ISO 18541-3:2021 without any
modification.
INTERNATIONAL ISO
STANDARD 18541-3
Second edition
2021-06
Road vehicles — Standardized access
to automotive repair and maintenance
information (RMI) —
Part 3:
Functional user interface
requirements
Véhicules routiers — Normalisation de l'accès aux informations
relatives à la réparation et à la maintenance pour l'automobile
(RMI) —
Partie 3: Exigences fonctionnelles relatives à l’interface utilisateur
Reference number
ISO 18541-3:2021(E)
©
ISO 2021
ISO 18541-3:2021(E)
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved

ISO 18541-3:2021(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 1
5 Conventions . 2
6 Requirements overview and principles . 2
6.1 Basic principles for requirements definition . 2
6.2 Navigational pathway from standardized use cases to VM-specific navigation position . 2
6.3 VM RMI system standardized navigation . 3
6.4 Requirements clusters . 5
7 Requirements cluster 1 — Standardized access mode . 7
7.1 [FREQ-1] RMI access mode . 7
7.2 [FREQ-2] Registration and login support . 7
8 Requirements cluster 2 — Use cases map . 7
8.1 [FREQ-3] VM RMI system implemented use cases map . 7
8.2 [FREQ-4] Download area .10
9 Requirements cluster 3 — Navigational pathway .10
9.1 [FREQ-5] Navigational pathway .10
Bibliography .12
ISO 18541-3:2021(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www. iso. org/d irectives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www. iso. org/p atents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www. iso. org/
iso/f oreword. html.
This document was prepared by Technical Committee ISO/TC 22, Road vehicles, Subcommittee SC 31,
Data communication, in collaboration with the European Committee for Standardization (CEN)
Technical Committee CEN/TC 301, Road vehicles, in accordance with the Agreement on technical
cooperation between ISO and CEN (Vienna Agreement).
This second edition cancels and replaces the first edition (ISO 18541-3:2014), which has been technically
revised.
The main changes compared to the previous edition are as follows:
— document adopted to use cases updates taken in ISO 18541-1;
— editorial corrections.
A list of all parts in the ISO 18541 series can be found on the ISO website.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www. iso. org/m embers. html.
iv © ISO 2021 – All rights reserved

ISO 18541-3:2021(E)
Introduction
The ISO 18541 series includes the requirements to be fulfilled by repair and maintenance information
(RMI) systems as applied by the European Commission — Enterprise and Industry Directorate-General,
[9]
Consumer goods — Automotive industry EC mandate M/421 , dated Brussels, 21 January 2008.
This mandate relates to the EC type-approval system for vehicles falling into the scopes of Directives
[12]
70/156/EEC (replaced by 2007/46/EC ), 2002/24/EC [replaced by (EU) 168/2013] and 2003/37/
EC [replaced by (EU) 167/2013] and, in particular, to requirements for access to vehicle repair and
maintenance information by independent operators.
The purpose of the EC Mandate M/421 is to develop a standard or set of standards which specify the
requirements to provide standardized access to automotive repair and maintenance information (RMI)
for independent operators.
The ISO 18541 series only covers access to automotive repair and maintenance information for
[18] [17]
light passenger and commercial vehicles [see (EC) No 715/2007 , (EC) No 692/2008 and
[14] [16] [15]
(EU) No 566/2011 ] and heavy-duty vehicles [see (EC) No 595/2009 , (EU) No 582/2011
[13] [12]
and (EU) No 64/2012 ] based on Directive 2007/46/EC and for two-or three-wheel vehicles and
quadricycles based on regulation (EU) 168/2013.
The information included in the ISO 18541 series derives from the legislative requirements on European
level in the field of RMI and related security requirements and can be referenced by legislation in other
countries.
INTERNATIONAL STANDARD ISO 18541-3:2021(E)
Road vehicles — Standardized access to automotive repair
and maintenance information (RMI) —
Part 3:
Functional user interface requirements
1 Scope
This document includes functional user interface requirements related to automotive repair and
maintenance information (RMI) systems in order to standardize access to RMI for independent
operators.
This document specifies all functional user interface requirements related to a vehicle manufacturer's
RMI system. These requirements will reflect the deriving needs from the use cases as specified in
ISO 18541-1.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 18541-1:2021, Road vehicles — Standardized access to automotive repair and maintenance information
(RMI) — Part 1: General information and use case definition
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 18541-1 and the following
apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1
artefact
one of many kinds of tangible by-products produced during the development of software
4 Abbreviated terms
AR authorized repairer
FREQ- functional user interface requirement
IO independent operator
ISO 18541-3:2021(E)
RMI repair and maintenance information
VCI vehicle communication interface
VM vehicle manufacturer
5 Conventions
This document is based on the conventions discussed in the OSI service conventions (ISO/IEC 10731).
6 Requirements overview and principles
6.1 Basic principles for requirements definition
The basic principles have been established as a guideline to define the requirements.
— BP1: the requirements stated in this document shall not spec
...

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記事のタイトル:EN ISO 18541-3:2021 - 道路車両 - 自動車修理およびメンテナンス情報(RMI)への標準化されたアクセス - 第3部:機能的なユーザーインターフェースの要件(ISO 18541-3:2021) 記事の内容:この文書は、独立した運営者がRMIに標準的なアクセスをするための自動車修理およびメンテナンス情報(RMI)システムに関連する機能的なユーザーインターフェースの要件を含んでいます。 この文書は、自動車メーカーのRMIシステムに関連するすべての機能的なユーザーインターフェースの要件を明示しています。これらの要件は、ISO 18541-1で指定された使用例に基づいて必要とされるものです。

The article discusses the EN ISO 18541-3:2021 standard, which focuses on standardized access to automotive repair and maintenance information (RMI) for independent operators. This document outlines the functional user interface requirements for a vehicle manufacturer's RMI system, based on the specified use cases in ISO 18541-1.

기사 제목: EN ISO 18541-3:2021 - 도로차량 - 자동차 수리 및 유지보수 정보(RMI)에 대한 표준화된 접근 - 제3부: 기능적 사용자 인터페이스 요구사항 (ISO 18541-3:2021) 기사 내용: 이 문서에는 독립적인 운영자들이 RMI에 표준화된 접근을 할 수 있도록 관련된 자동차 수리 및 유지보수 정보(RMI) 시스템의 기능적 사용자 인터페이스 요구사항이 포함되어 있습니다. 이 문서는 차량 제조업체의 RMI 시스템과 관련된 모든 기능적 사용자 인터페이스 요구사항을 명시하고 있습니다. 이러한 요구사항들은 ISO 18541-1에서 명시된 사용 사례에 따라 파생된 요구사항들을 반영합니다.