EN ISO 34101-4:2019

SLOVENSKI STANDARD
01-september-2019
Trajnost in sledljivost kakava - 4. del: Zahteve za sheme certificiranja (ISO 34101-
4:2019)
Sustainable and traceable cocoa - Part 4: Requirements for certification schemes (ISO
34101-4:2019)
Nachhaltige und rückverfolgbare Kakaobohnen - Teil 4: Anforderungen für
Zertifizierungsprogramme (ISO 34101-4:2019)
Fèves de cacao durable et traçable - Partie 4: Exigences pour les systèmes de
certification (ISO 34101-4:2019)
Ta slovenski standard je istoveten z: EN ISO 34101-4:2019
ICS:
03.120.20 Certificiranje proizvodov in Product and company
podjetij. Ugotavljanje certification. Conformity
skladnosti assessment
67.140.30 Kakav Cocoa
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 34101-4
EUROPEAN STANDARD
NORME EUROPÉENNE
June 2019
EUROPÄISCHE NORM
ICS 67.140.30; 03.120.20
English Version
Sustainable and traceable cocoa - Part 4: Requirements for
certification schemes (ISO 34101-4:2019)
Cacao durable et traçable - Partie 4: Exigences pour les Nachhaltiger und rückverfolgbarer Kakao - Teil 4:
systèmes de certification (ISO 34101-4:2019) Anforderungen für Zertifizierungsprogramme (ISO
34101-4:2019)
This European Standard was approved by CEN on 15 April 2019.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 34101-4:2019 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (EN ISO 34101-4:2019) has been prepared by Technical Committee ISO/TC 34 "Food
products" in collaboration with Technical Committee CEN/TC 415 “Sustainable and Traceable Cocoa”
the secretariat of which is held by DS.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by December 2019, and conflicting national standards
shall be withdrawn at the latest by December 2019.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Endorsement notice
The text of ISO 34101-4:2019 has been approved by CEN as EN ISO 34101-4:2019 without any
modification.
INTERNATIONAL ISO
STANDARD 34101-4
First edition
2019-05
Sustainable and traceable cocoa —
Part 4:
Requirements for certification schemes
Cacao durable et traçable —
Partie 4: Exigences pour les systèmes de certification
Reference number
ISO 34101-4:2019(E)
©
ISO 2019
ISO 34101-4:2019(E)
© ISO 2019
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Published in Switzerland
ii © ISO 2019 – All rights reserved

ISO 34101-4:2019(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Scheme owner requirements . 4
5 Scheme development and management . 6
6 Publicly available information . 8
7 Complaints and appeals to the scheme owner . 8
8 Requirements for certification bodies. 9
8.1 General . 9
8.2 Requirements for processes additional to those specified in ISO/IEC 17021-1 . 9
8.3 Audit cycle for the cocoa bean producing organization .11
8.4 Audit cycle for cocoa supply chain actors .11
8.4.1 General.11
8.4.2 Certification or recertification audit .12
8.4.3 Surveillance audits .12
8.5 Sampling .12
8.6 Methods to obtain information during audit .13
8.7 Time needed for an audit .13
8.8 Timeframe for resolving nonconformities .13
8.9 Expiration of a certificate .13
8.10 Re-obtaining a certificate .14
8.11 Requirements for competence of auditors additional to those specified in
ISO/IEC 17021-1 .14
9 Claims .14
9.1 General requirements .14
9.2 Conditions under which the client can use a claim .14
9.3 Business-to-business (B2B) claims .15
9.4 Business-to-consumer (B2C) claims .16
10 Third-party mark of conformity .16
11 Licensing and control .16
Annex A (normative) Requirements for cocoa sustainability management systems at entry
level .17
Annex B (normative) Requirements for cocoa sustainability management systems at
medium level .25
Annex C (informative) Examples of risks to be assessed .27
Annex D (informative) Risk-based control and review of certification bodies .28
Bibliography .29
ISO 34101-4:2019(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
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ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
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constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related
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