CEN/TS 16555-7:2015
(Main)Innovation management - Part 7: Innovation Management Assessment
Innovation management - Part 7: Innovation Management Assessment
This Technical Specification provides guidance on assessing the innovation management system (IMS) and its performance. It describes how organizations can create transparency internally on strengths and weaknesses in their innovation management system. This transparency can be used as a basis to develop effective actions to improve the innovation management capabilities and performance. Increased innovation management performance is essential for generating value for the organization, its network partners and key stakeholders.
This Technical Specification provides guidance on:
- various types of innovation management assessment approaches;
- the generic process of an effective innovation management assessment;
- elements of innovation management to assess, including the insights and the impact that can be gained from the innovation management assessment.
By using this Technical Specification, organizations are guided to gain an overview of different innovation management assessment approaches. By knowing these approaches, organisations can design their innovation management assessment. The results of this innovation management assessment are therefore the basis to develop an action plan to improve the capabilities and performance of their innovation management on a continuous basis.
This technical specification does not address:
- recommendations on choosing specific tools for innovation management assessment;
- the measures for improving innovation management performance;
- specific benchmarks or scores for the various elements of innovation management;
- the actual decision-making on improvements and their impact.
This Technical Specification can be applied to any innovation management system. However, it is primarily intended to assess the innovation management system as defined in CEN/TS 16555-1. Annex B (normative) of CEN/TS 16555-7, includes the impact expected from an effective innovation management assessment on the innovation management system detailed in CEN/TS 16555-1.
This Technical Specification is applicable to all organizations regardless of sector, type, age or size of the organization. However, specific focus has been placed on the applicability for small and medium-sized enterprises. This Technical Specification is not intended for certification purposes.
Innovationsmanagement - Teil 7: Bewertung des Innovationsmanagements
Diese Technische Spezifikation stellt eine Anleitung zur Bewertung eines Innovationsmanagementsystems (IMS) und dessen Leistung bereit. Sie beschreibt, wie Organisationen intern die Stärken und Schwächen ihres Innovationsmanagementsystems transparent machen können. Diese Transparenz kann als Grundlage für die Entwicklung effektiver Maßnahmen zur Verbesserung der Innovationsmanagement-Fähigkeiten und der Leistung genutzt werden. Eine verbesserte Innovationsmanagement-Leistung ist wichtig, um Wert für die Organisation, ihre Netzwerkpartner und die wichtigen interessierten Kreise zu steigern.
Diese Technische Spezifikation stellt eine Anleitung zu Folgendem bereit:
verschiedene Ansätze zur Bewertung des Innovationsmanagements;
den generischen Prozess einer effektiven Bewertung des Innovationsmanagements;
die zu bewertenden Elementen des Innovationsmanagements, einschließlich der Erkenntnisse und Auswirkungen, die aus der Bewertung des Innovationsmanagements ableitet werden können.
Durch die Anwendung dieser Technischen Spezifikation werden Organisationen so angeleitet, dass sie einen Überblick über die verschiedenen Ansätze zur Bewertung des Innovationsmanagements erhalten. Mit Kenntnis dieser Ansätze können Organisationen die Bewertung ihres Innovationsmanagements selbst gestalten. Die Ergebnisse dieser Bewertung des Innovationsmanagements stellen daher die Grundlage zur Entwicklung eines Aktionsplanes dar, der Fähigkeiten und Leistung ihres Innovationsmanagements kontinuierlich verbessert.
Diese Technische Spezifikation behandelt Folgendes nicht:
Empfehlungen zur Wahl bestimmter Werkzeuge bei der Bewertung des Innovationsmanage¬ments;
Maßnahmen zur Verbesserung der Innovationsmanagement-Leistung;
bestimmte Benchmarks oder Auswertungsergebnisse für die verschiedenen Elemente des Innovations¬manage¬ments;
die tatsächliche Entscheidungsfindung bezüglich der Verbesserungen und deren Auswirkung.
Diese Technische Spezifikation kann auf jedes Innovationsmanagementsystem angewandt werden. Es ist dennoch vorrangig zur Bewertung von Innovationsmanagementsystemen nach CEN/TS 16555-1 vorgesehen. Anhang B (normativ) von CEN/TS 16555-7 befasst sich mit der zu erwartenden Auswirkung einer effektiven Bewertung eines Innovationsmanagementsystems nach CEN/TS 16555-1.
Diese Technische Spezifikation gilt für sämtliche Organisationen ungeachtet der Branche, der Art, des Alters oder der Größe der Organisation. Allerdings wurde besonderer Wert auf die Anwendbarkeit bei kleinen und mittleren Unternehmen gelegt. Diese Technische Spezifikation ist nicht für Zertifizierungszwecke vorge¬sehen.
Management de l'innovation - Partie 7 : Évaluation du management de l'innovation
La présente Spécification technique fournit des lignes directrices pour l'évaluation du système de management de l'innovation et de sa performance. Elle décrit la façon dont les organisations peuvent en interne améliorer la transparence des forces et des faiblesses de leur système de management de l'innovation, cette transparence pouvant servir de base au développement d'actions efficaces visant à améliorer les capacités et performance en matière de management de l'innovation. Il est essentiel d'améliorer la performance en matière de management de l'innovation pour générer de la valeur pour l'organisation, son réseau de partenaires et ses principales parties intéressées.
La présente Spécification technique fournit des lignes directrices pour :
- les différents types d'approches et méthodologies en matière d'évaluation du management de l'innovation ;
- le processus générique d'une évaluation efficace du management de l'innovation ;
- les éléments du management de l'innovation devant être évalués, y compris les connaissances approfondies et l'impact pouvant être générés par l'évaluation du management de l'innovation.
En utilisant la présente Spécification technique, les organisations sont guidées afin d'acquérir une vue d'ensemble des différentes approches en matière d'évaluation du management de l'innovation. Connaissant ces approches, les organisations peuvent ainsi concevoir leur propre évaluation du management de l'innovation. Les résultats servent alors de base à l'élaboration d'un plan d'action visant à l’amélioration continue des capacités et de la performance de leur management de l'innovation.
La présente Spécification technique ne traite pas des sujets suivants :
- les recommandations concernant le choix d'outils spécifiques pour évaluer le management de l'innovation ;
- les mesures visant à améliorer la performance en matière de management de l'innovation ;
- les références ou scores spécifiques pour les différents éléments du management de l'innovation ;
- la prise de décision réelle concernant les améliorations et leur impact.
La présente Spécification technique peut s'appliquer à tout système de management de l'innovation. Toutefois, elle est principalement destinée à évaluer le système de management de l'innovation tel que défini dans la CEN/TS 16555-1. L'Annexe B (normative) de la CEN/TS 16555-7 traite de l'impact attendu d'une évaluation efficace du management de l'innovation sur le système de management de l'innovation décrit de manière détaillée dans la CEN/TS 16555-1.
La présente Spécification technique s'applique à toutes les organisations, indépendamment du secteur, du type, de l'âge ou de la taille de l'organisation. Une attention particulière a néanmoins été portée à son applicabilité pour les petites et moyennes entreprises. La présente Spécification technique n'est pas destinée à des fins de certification.
Upravljanje inovacij - 7. del: Ocenjevanje upravljanja inovacij
Ta tehnična specifikacija podaja smernice za ocenjevanje sistema za upravljanje inovacij (IMS) in njegove zmogljivosti. Opisuje, kako organizacije na prednostih in slabostih svojega sistema za upravljanje inovacij interno lahko zgradijo transparentnost. Na podlagi te transparentnosti je mogoče razviti učinkovite ukrepe za izboljšanje zmožnosti in zmogljivosti sistema za upravljanje inovacij. Večja zmogljivost upravljanja inovacij je ključnega pomena pri ustvarjanju vrednosti za organizacijo, partnerje v njeni mreži in ključne deležnike.
Ta tehnična specifikacija podaja smernice glede:
– različnih pristopov k ocenjevanju upravljanja inovacij;
– generičnega procesa za učinkovito ocenjevanje sistema za upravljanje inovacij;
– elementov sistema za upravljanja inovacij, ki jih je treba oceniti, vključno z vpogledi in vplivi, ki jih je mogoče pridobiti na podlagi ocene sistema za upravljanje inovacij.
Ta tehnična specifikacija organizacijam pomaga pridobiti pregled nad različnimi pristopi k ocenjevanju sistema za upravljanje inovacij. Organizacije na podlagi poznavanja teh pristopov lahko oblikujejo lastna ocenjevanja sistemov za upravljanje inovacij. Rezultati tega ocenjevanja upravljanja inovacij tako predstavljajo podlago za pripravo načrta ukrepov, s katerimi je mogoče neprekinjeno izboljševati zmožnosti in zmogljivost sistema za upravljanje inovacij.
Ta tehnična specifikacija ne obravnava:
– specifičnih priporočil glede izbire specifičnih orodij za ocenjevanje sistema za upravljanje inovacij;
– ukrepov za izboljšanje zmogljivosti sistema za upravljanje inovacij;
– specifičnih meril uspešnosti ali točkovanj za različne elemente sistema za upravljanje inovacij;
– dejanskega odločanja glede izboljšav in njihovega vpliva.
To tehnično specifikacijo je mogoče uporabiti za kateri koli sistem za upravljanje inovacij. Kljub temu je primarno namenjena ocenjevanju sistema za upravljanje informacij, kot je opredeljeno v standardu CEN/TS 16555-1. Dodatek B (normativni) standarda CEN/TS 16555-7 vključuje pričakovani vpliv učinkovitega ocenjevanja sistema za upravljanje inovacij na sistem za upravljanje inovacij, podrobneje opisan v standardu CEN/TS 16555-1.
Ta tehnična specifikacija se uporablja za vse organizacije ne glede na njihov sektor, vrsto, starost ali velikost. Kljub temu je bil poseben poudarek namenjen uporabi v majhnih in srednje velikih podjetjih. Ta tehnična specifikacija ni namenjena certificiranju.
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-marec-2016
Upravljanje inovacij - 7. del: Ocenjevanje upravljanja inovacij
Innovation management - Part 7: Innovation Management Assessment
Innovationsmanagement - Teil 7: Bewertung des Innovationsmanagements
Management de l'innovation - Partie 7 : Évaluation du management de l'innovation
Ta slovenski standard je istoveten z: CEN/TS 16555-7:2015
ICS:
03.100.40 Raziskave in razvoj Research and development
03.100.50 Proizvodnja. Vodenje Production. Production
proizvodnje management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN/TS 16555-7
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
December 2015
TECHNISCHE SPEZIFIKATION
ICS 03.100.40; 03.100.50
English Version
Innovation management - Part 7: Innovation Management
Assessment
Management de l'innovation - Partie 7 : Évaluation du Innovationsmanagement - Teil 7: Bewertung des
management de l'innovation Innovationsmanagements
This Technical Specification (CEN/TS) was approved by CEN on 28 October 2015 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2015 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 16555-7:2015 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 6
2 Normative references . 6
3 Terms and definitions . 7
4 Types of innovation management assessment approaches . 8
4.1 General . 8
4.2 Check-list assessment . 8
4.3 Maturity assessment . 9
4.4 Benchmarking assessment . 9
4.5 Application of the innovation management assessment approaches . 10
5 Guidelines for innovation management assessment . 11
5.1 General . 11
5.2 Preparation for the innovation management assessment . 11
5.2.1 Defining the need for and objectives of the innovation management assessment . 11
5.2.2 Defining the scope of the innovation management assessment . 13
5.2.3 Identifying the most suitable approach and tool for the innovation management
assessment. 14
5.3 Execution of the innovation management assessment . 15
5.3.1 Timing and team for the innovation management assessment . 15
5.3.2 Conducting the innovation management assessment . 16
5.4 Action plan development for improvement of the innovation management system . 17
5.4.1 General . 17
5.4.2 Developing the action plan for an improved innovation management system . 17
5.4.3 Documentation and communication of the innovation management assessment
results . 17
5.5 Realization of measurable results from the innovation management assessment . 19
Annex A (informative) Comparison of innovation management assessment methods and
finding the right tools . 20
Annex B (normative) Deliverables and expected impact from innovation management
assessment. 22
European foreword
This document (CEN/TS 16555-7:2015) has been prepared by Technical Committee CEN/TC 389
“Innovation management”, the secretariat of which is held by AENOR.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
This document is not intended for the purpose of certification.
The CEN/TS 16555 series consists of the following parts with the general title Innovation management:
— Part 1: Innovation management system;
— Part 2: Strategic intelligence management;
— Part 3: Innovation thinking;
— Part 4: Intellectual property management;
— Part 5: Collaboration management;
— Part 6: Creativity management;
— Part 7: Innovation management assessment.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Introduction
Innovation management is critical to achieving and maintaining competitiveness based on the delivery
of new products and services or new processes and business models that meet the changing needs and
expectations of customers and citizens alike. Many highly successful and innovative organizations have
developed strong innovation capabilities through the development of innovation management systems
and the assessment of performance in this area. There are several reasons for any organization to start
the development of innovation management capabilities with an innovation management assessment.
These include:
• Learning which elements should be part of an innovation management system (see Figure B.1 and
CEN/TS 16555-1) and how to assess their performance.
• Gaining insights into the organization’s innovation management capabilities and performance.
• Gaining insights into how the organization compares with competitors regarding innovation
management capabilities and performance (benchmarking).
• Obtaining recommendations and an action plan to close the gap between the current performance
and a future ambition of a higher level of innovation management performance.
• Providing for customer and market insights.
• Preventing the business from becoming obsolete.
• Keeping the working environment challenging and dynamic, thereby retaining key staff.
By carrying out an innovation management assessment, drivers of growth and renewal can be
identified. There are many tools and approaches available for an innovation management assessment.
Since the situation of each organization and the objective for the innovation management assessment
may vary greatly, this Technical Specification will focus on key success factors and the process of an
innovation management assessment. It will indicate which insights and impacts an organization might
expect from an innovation management assessment. This Technical Specification will thus not provide
any specific tools.
The organization’s innovation management performance can be assessed at any time. There are
several steps and decision points that may lead to an innovation management assessment as illustrated
below:
Figure 1 — Decision chain for launching an innovation management assessment
The organization might be interested in establishing a baseline that will create transparency on the
innovation management capabilities and show the need for improvement. In other cases, the level of
ambition has increased that will in turn lead to a need for change. Gaps in the innovation management
system result in increased urgency to act. This in turn will lead to improvement measures that need to
be defined and prioritized in an action plan. This plan needs to be implemented and monitored to
ensure that the gaps have been closed before success can be celebrated.
It is important that the management of the organization is prepared to implement the measures to close
the identified gaps in order to generate the expected value. There needs to be top management
commitment, organizational readiness and resources to drive the process from assessing the innovation
management performance to successful implementation of the improvement measures. This document
will focus more on the innovation management assessment and less on the implementation of
improvement measures which are covered in CEN/TS 16555-1:2013, Clause 10: Improvement of the
innovation management system.
1 Scope
This Technical Specification provides guidance on assessing the innovation management system (IMS)
and its performance. It describes how organizations can create transparency internally on strengths
and weaknesses in their innovation management system. This transparency can be used as a basis to
develop effective actions to improve the innovation management capabilities and performance.
Increased innovation management performance is essential for generating value for the organization,
its network partners and key stakeholders.
This Technical Specification provides guidance on:
• various types of innovation management assessment approaches;
• the generic process of an effective innovation management assessment;
• elements of innovation management to assess, including the insights and the impact that can be
gained from the innovation management assessment.
By using this Technical Specification, organizations are guided to gain an overview of different
innovation management assessment approaches. By knowing these approaches, organisations can
design their innovation management assessment. The results of this innovation management
assessment are therefore the basis to develop an action plan to improve the capabilities and
performance of their innovation management on a continuous basis.
This technical specification does not address:
• recommendations on choosing specific tools for innovation management assessment;
• the measures for improving innovation management performance;
• specific benchmarks or scores for the various elements of innovation management;
• the actual decision-making on improvements and their impact.
This Technical Specification can be applied to any innovation management system. However, it is
primarily intended to assess the innovation management system as defined in CEN/TS 16555-1.
Annex B (normative) of CEN/TS 16555-7, includes the impact expected from an effective innovation
management assessment on the innovation management system detailed in CEN/TS 16555-1.
This Technical Specification is applicable to all organizations regardless of sector, type, age or size of the
organization. However, specific focus has been placed on the applicability for small and medium-sized
enterprises. This Technical Specification is not intended for certification purposes.
2 Normative references
The following documents, in whole or in part, are normatively referenced and are indispensable for its
application. For dated references, only the edition cited applies. For undated references, the latest
edition of the referenced document (including any amendme
...
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