EN 17229-2:2023

SLOVENSKI STANDARD
01-november-2023
Fitnes centri - Zahteve za opremo in delovanje centrov - 2. del: Zahteve za nadzor
in osebje
Fitness centres - Requirements for centre amenities and operation - Part 2:
Requirements for supervision and staff
Fitness-Studios - Anforderungen an Studioausstattung und -betrieb - Teil 2:
Anforderungen an die Aufsicht und das Personal
Clubs de fitness - Exigences en matière d’équipements et d’exploitation - Partie 2 :
Exigences relatives à la surveillance et au personnel
Ta slovenski standard je istoveten z: EN 17229-2:2023
ICS:
03.080.30 Storitve za potrošnike Services for consumers
97.220.01 Športna oprema in Sports equipment and
pripomočki na splošno facilities in general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN 17229-2
EUROPEAN STANDARD
NORME EUROPÉENNE
August 2023
EUROPÄISCHE NORM
ICS 03.080.30; 97.220.01
English Version
Fitness centres - Requirements for centre amenities and
operation - Part 2: Requirements for supervision and staff
Clubs de fitness - Exigences en matière d'équipements Fitness-Studios - Anforderungen an Studioausstattung
et d'exploitation - Partie 2 : Exigences relatives à la und -betrieb - Teil 2: Anforderungen an die Aufsicht
surveillance et au personnel und das Personal
This European Standard was approved by CEN on 19 June 2023.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2023 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 17229-2:2023 E
worldwide for CEN national Members.

Contents Page
European foreword . 3
1 Scope . 4
2 Normative references . 4
3 Terms and definitions . 5
4 Physical supervision for operations and fitness staff . 7
4.1 General. 7
4.2 Physical supervision of operations by staff . 8
4.3 Physical supervision of users by fitness staff . 8
4.3.1 General. 8
4.3.2 Fitness instructor . 8
4.3.3 Personal trainer . 8
4.3.4 Advanced fitness instructor . 9
5 Remote supervision for operations and fitness trainers . 9
5.1 General. 9
5.2 Requirements for remote supervision . 10
5.2.1 Requirements for surveillance systems for remote supervision . 10
5.2.2 Requirements for staff using surveillance systems for remote supervision . 10
5.2.3 Requirements for fitness staff using surveillance systems for remote supervision of
exercise instruction . 11
6 Non-supervision for operations only . 11
6.1 General. 11
6.2 Requirements for non-supervised fitness centres or fitness areas . 12
Annex A (normative) Qualifications for fitness staff . 13
A.1 Fitness instructor and group fitness instructor . 13
A.2 Personal trainer . 14
A.3 Advanced fitness instructor, e.g. exercise for health specialist . 15
Annex B (normative) Operational requirements for remote supervision . 18
B.1 General. 18
B.2 Planning . 18
B.3 Security . 18
B.4 Alarm systems of the remotely operated/supervised fitness facility. 19
B.5 Communication network . 21
B.6 MARC Operations . 22
Annex C ⁠⁠(informative) Qualifications for operator staff of a MARC . 25
Annex D (informative) A-deviations . 26
Bibliography . 27

European foreword
This document (EN 17229-2:2023) has been prepared by Technical Committee CEN/TC 136 “Sports,
playground and other recreational facilities and equipment”, the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by February 2024, and conflicting national standards shall
be withdrawn at the latest by February 2024.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North
Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the United
Kingdom.
1 Scope
This document specifies requirements for the supervision and staffing, necessary to protect the health,
safety and welfare of users, staff and contractors across a wide range of fitness centres as specified in
EN 17229.
This document specifies the essential skills required from operational staff and fitness staff who have a
responsibility for the supervision of their users, staff and contractors using and working in their fitness
centres.
This document applies in conjunction with, and in addition to EN 17229. This document cannot be used
separately from EN 17229.
NOTE National occupational health and safety rules and regulations are not affected by this document.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 54 (all parts), Fire detection and fire alarm systems
EN 1627, Pedestrian doorsets, windows, curtain walling, grilles and shutters — Burglar resistance —
Requirements and classification
EN 17229:2019, Fitness centres — Requirements for centre amenities and operation — Operational and
managerial requirements
ISO 30061, Emergency lighting
EN 50131-1, Alarm systems — Intrusion and hold-up systems — Part 1: System requirements
EN 50136-1, Alarm systems — Alarm transmission systems and equipment — Part 1: General requirements
for alarm transmission systems
EN 50518, Monitoring and Alarm Receiving Centre
EN 60839-11-1, Alarm and electronic security systems — Part 11-1: Electronic access control systems —
System and components requirements
EN 62676-4, Video surveillance systems for use in security applications — Part 4: Application guidelines
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— IEC Electropedia: available at https://www.electropedia.org/
— ISO Online browsing platform: available at https://www.iso.org/obp
3.1
competent person
individual who has acquired through instruction, qualifications or experience, or a combination of these,
the essential skills enabling that person to perform specified tasks
3.2
physical supervision by staff
competent person(s) present during the use of the fitness centre by users, staff and/or contractors with
the main responsibility to monitor operations
Note 1 to entry: Fitness staff may also be a competent person with responsibility for the operations.
3.3
remote supervision by staff
surveillance system operated by a competent person(s) continuously monitoring fitness centres used by
users, staff and/or contractors
Note 1 to entry: The qualification and competency of operators of Monitoring and Alarm Receiving Centre (MARC)
is covered in Annex C.
3.4
non-supervision
fitness centre without physical or remote supervision and in use by users, staff and/or contractors
3.5
competence
ability to use knowledge, skills and personal, social and/or methodological abilities, in work or study
situations and in professional and personal development
[SOURCE: Cedefop; European Parliament and Council of the European Union, 2014 [2]]
3.6
skill
ability to apply knowledge and use know-how to complete tasks and solve problems
3.7
qualification
official record (certificate, diploma) of achievement which recognises successful completion of education
or training, or satisfactory performance in a test or examination; and/or the requirements for an
individual to enter, or progress within an occupation
[SOURCE: Cedefop; European Parliament and Council of the European Union, 2014]
3.8
surveillance system
automated system including means for digitizing series of images of people in the
fitness centre, and means for comparing and analysing digitized images for the notification and sending
an alarm when an incident occurs
3.9
surveillance system
closed-circuit camera system to observe people in the fitness centre
3.10
alarm
initiated response to the detection of an incident by a person or the surveillance system
3.11
incident
occurrence or an activity of interest which can need a response by a person or the surveillance system
3.12
surveillance centre
operational centre which is continually manned and capable of receiving multiple concurrent
surveillance images from remote locations for the purpose of interacting with fitness centres to provide
safety and security to users, staff and/or contractors
3.13
risk
possibility of exposure to a hazard or danger with a consequence of injury, loss, infection, inflammation
3.14
surveillance
observation or inspection of persons or premises for security and safety purposes through alarm systems,
surveillance meth
...