ISO/TC 228/WG 7 - Adventure tourism

This document establishes requirements for adventure tourism involving hiking and trekking activities, relating to the safety of participants, leaders and assistants. This document also establishes criteria relating to characteristics and difficulty level for hiking and trekking route classification. This document applies to hiking and trekking activities that are offered as tourism products. Tourism product design involves a product planning and development phase that is not subject to this document. Some tourism products include hiking and/or trekking activities together with other tourism services (e.g. transfers, meals, lodging), but this document applies only to hiking and trekking activities, the additional tourism services being excluded from the scope. This document is applicable to any kind of adventure tourism activity provider that offers tourism products consisting of hiking and/or trekking activities.

This document establishes the terms commonly used in various types of adventure tourism activities, including terms related to safety and services.

This document establishes the requirements and recommendations of competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity, which can affect the quality and safety of the services provided. It can be used by all types and sizes of providers operating in different geographic, cultural and social environments. This document does not apply to diving leaders, for whom References [1], [2] and [4] to [9] apply.

This document provides requirements and recommendations for adventure tourism activity providers on good practices for sustainability (environmental, social and economic aspects) for adventure tourism activities. This document can be used by all types and sizes of adventure tourism activity providers, operating in different geographic, cultural and social environments.

ISO 21101:2014 outlines the requirements of a safety management system for adventure tourism activity providers. A provider can use ISO 21101:2014 for the following: to enhance safety performance; to meet expectations for participant and staff safety; to demonstrate safe practice; to support compliance with applicable legal requirements. ISO 21101:2014 can be used by all types and sizes of providers, operating in different geographic, cultural and social environments.

ISO 21103:2014 specifies minimum requirements for information to be provided to participants before, during and after adventure tourism activities. ISO 21103:2014 can be used by all types and sizes of providers operating in different geographic, cultural and social environments.

ISO/TR 21102:2013 indicates what the market normally considers as desirable competencies and the related expected results of competencies for adventure tourism activity leaders common to any adventure tourism activity. ISO/TR 21102:2013 does not apply to adventure tourism activity leaders involved in underwater activities for which there are other specific International Standards.