SIST-TS CEN/TS 17217:2025
(Main)Postal services - Reverse envelope - Design and printing requirements
Postal services - Reverse envelope - Design and printing requirements
This document covers physical properties and manufacturing requirements for envelopes having an address window and the flap on the front side once the flap has been sealed, hereafter the flap side. It covers the main design features of the reverse envelope, notably of the flap and address window, and the materials used for the manufacturing thereof. It applies to reverse envelopes with advertising or communication printed on the plain side, eventually on its entire surface.
This document covers empty envelopes, but also finished mailpieces that have been properly inserted, addressed and franked (reverse mailpieces) and are submitted to Postal Operators. In particular, reverse mailpieces will be compliant with relevant Postal standards applicable in the member states.
By extension, these requirements also apply to non-window envelopes used for reverse mailpieces and having the address printed on the flap side.
This document does not apply to:
- envelopes with a large window on the plain side (opposite to the flap) as these are already common and widely accepted,
- paper requirements to ensure print quality (except for the postage mark and address) and notably colour rendering.
Postalische Dienstleistungen - Briefumschlag mit rückseitiger Adressierung - Anforderungen an Ausführung und Druck
Dieses Dokument behandelt physikalische Eigenschaften und Anforderungen an die Herstellung von Briefumschlägen mit einem Adressfenster und der Klappe auf der Vorderseite, sobald die Klappe geschlossen ist, im Folgenden die Klappenseite. Es behandelt die Hauptdesignmerkmale des Briefumschlags mit rückseitiger Adressierung, insbesondere der Klappe und des Adressfensters, sowie die zu dessen Herstellung verwendeten Materialien. Es ist anwendbar für Briefumschläge mit rückseitiger Adressierung mit Werbung oder Nachrichten, die auf die glatte Umschlagseite gedruckt wurden und die komplette Oberfläche einnehmen können.
Dieses Dokument deckt leere Umschläge ebenso wie fertige Postsendungen ab, die ordnungsgemäß kuvertiert, adressiert und frankiert (Postsendungen mit rückseitiger Adressierung) und an Postbetreiber übergeben wurden. Insbesondere Postsendungen mit rückseitiger Adressierung entsprechen den maßgeblichen, in den Mitgliedsstaaten geltenden Postnormen.
Im weiteren Sinne gelten diese Anforderungen auch für Briefumschläge ohne Fenster, die für Postsendungen mit rückseitiger Adressierung verwendet werden und eine auf die Klappenseite gedruckte Anschrift haben.
Dieses Dokument ist nicht anwendbar für:
Briefumschläge mit einem großen Fenster auf der glatten Umschlagseite (gegenüber der Klappe), da diese bereits etabliert und weithin akzeptiert sind,
Anforderungen an das Papier, um die Druckqualität (außer für den Freimachungsvermerk und die Anschrift) und insbesondere die Farbwiedergabe sicherzustellen.
Services postaux - Enveloppe inversée - Exigences de conception et d'impression
No Scope available
Poštne storitve - Povratna ovojnica - Zahteve za oblikovanje in tiskanje
Ta dokument obravnava fizične lastnosti in zahteve glede izdelave za ovojnice z naslovnim okencem in zavihkom na sprednji strani, ko je zavihek zapečaten (v nadaljnjem besedilu »stran z zavihkom«). Ne obravnava glavnih oblikovnih značilnosti povratne ovojnice, zlasti zavihka in naslovnega okenca, ter materialov, ki se uporabljajo za njeno izdelavo. Uporablja se za povratne ovojnice, pri katerih je oglaševanje ali sporočilo natisnjeno na sprednji strani, nenazadnje na njihovi celotni površini.
Ta dokument obravnava prazne ovojnice, vendar tudi zaključene pošiljke, ki so bile pravilno vstavljene, naslovljene in frankirane (povratne pošiljke) ter so predložene poštnim operaterjem. Zlasti povratne pošiljke bodo skladne z ustreznimi poštnimi standardi, ki se uporabljajo v državah članicah.
Poleg tega te zahteve veljajo tudi za ovojnice brez okenca, ki se uporabljajo za povratne pošiljke in pri katerih je naslov natisnjen na strani z zavihkom.
Ta dokument se ne uporablja za:
– ovojnice z velikim okencem na sprednji strani (nasproti zavihka), saj so že v pogosti uporabi;
– zahteve glede papirja za zagotovitev kakovosti tiska (razen za poštno znamko in naslov) ter zlasti barvno upodobitev.
General Information
- Status
- Published
- Public Enquiry End Date
- 11-Sep-2024
- Publication Date
- 18-Dec-2024
- Technical Committee
- I13 - Imaginarni 13
- Current Stage
- 6060 - National Implementation/Publication (Adopted Project)
- Start Date
- 17-Dec-2024
- Due Date
- 21-Feb-2025
- Completion Date
- 19-Dec-2024
Relations
- Revises
SIST-TS CEN/TS 17217:2018 - Postal services - Reverse envelope - Design and printing requirements - Effective Date
- 14-Jun-2023
Overview
CEN/TS 17217:2024 - "Postal services - Reverse envelope - Design and printing requirements" defines the physical, printing and manufacturing requirements for reverse envelopes and reverse mailpieces. A reverse envelope has the address (or an address window) and the postage area on the flap side after sealing, allowing the plain side to be used for advertising or full-surface communication. The specification aims to ensure reliable insertion, addressing, franking and automated processing by postal operators and mail sorting equipment.
Key Topics and Technical Requirements
- Envelope formats supported: DL (110 × 220 mm), C6/5 (114 × 229 mm), C5 (162 × 229 mm).
- Flap design: flap located at the top (UPU orientation), flap height = 40 mm, edge angle 10°, corner radius 4 mm, and slightly concave or flat curvature.
- Throat and overlap: throat must overlap flap by at least 20 mm; throat bottom typically 18–20 mm from crease with specified corner geometry.
- Thickness: completed mailpiece (after insertion) up to 5 mm maximum.
- Material surface: static coefficient of friction < 0.6 (including printed plain sides); paper reflectance ≥ 65% (preferably > 75%) to support digital postage marks and optical reading.
- Address window / address placement: window location to follow postal specifications (UPU S19d); for international mail the address area/window should be no more than 140 mm from the right edge. Address printing must be upright per UPU S19a and kept at least 5 mm from the window edge.
- Printing & advertising limits: advertising may be printed on the plain face but must not obstruct address, resemble postage/franking marks, or interfere with handling/service labels.
- Manufacturing elements: covers paper weight considerations, sealing gum, side seams, window material/assembly and rules for applying postage stamps.
Applications
- Direct mail and promotional mailers who want to use the full plain face for marketing while remaining postal-compliant.
- Envelope manufacturers producing reverse envelopes compatible with automated inserters and sorting lines.
- Fulfillment houses, print-service providers and mailroom operators preparing reverse mailpieces for national and international postage.
- Postal operators and equipment manufacturers validating that reverse mailpieces meet processing and optical-recognition requirements.
Who Should Use This Standard
- Marketing teams and mail suppliers planning large or small batches (typical runs: 2k–20k; bulk >100k noted), print houses, envelope designers, and postal operations teams seeking to combine advertising impact with operational reliability.
Related Standards
- UPU S19a, S19d (placement and address area definitions)
- EN 13619 (optical characteristics for processing)
- EN 14615 (digital postage marks)
- CEN/TS 14826 (2D barcode / digital postage mark print quality)
Keywords: reverse envelope, CEN/TS 17217:2024, design and printing requirements, postal services, address window, reverse mailpiece, envelope specifications, digital postage marks.
Frequently Asked Questions
SIST-TS CEN/TS 17217:2025 is a technical specification published by the Slovenian Institute for Standardization (SIST). Its full title is "Postal services - Reverse envelope - Design and printing requirements". This standard covers: This document covers physical properties and manufacturing requirements for envelopes having an address window and the flap on the front side once the flap has been sealed, hereafter the flap side. It covers the main design features of the reverse envelope, notably of the flap and address window, and the materials used for the manufacturing thereof. It applies to reverse envelopes with advertising or communication printed on the plain side, eventually on its entire surface. This document covers empty envelopes, but also finished mailpieces that have been properly inserted, addressed and franked (reverse mailpieces) and are submitted to Postal Operators. In particular, reverse mailpieces will be compliant with relevant Postal standards applicable in the member states. By extension, these requirements also apply to non-window envelopes used for reverse mailpieces and having the address printed on the flap side. This document does not apply to: - envelopes with a large window on the plain side (opposite to the flap) as these are already common and widely accepted, - paper requirements to ensure print quality (except for the postage mark and address) and notably colour rendering.
This document covers physical properties and manufacturing requirements for envelopes having an address window and the flap on the front side once the flap has been sealed, hereafter the flap side. It covers the main design features of the reverse envelope, notably of the flap and address window, and the materials used for the manufacturing thereof. It applies to reverse envelopes with advertising or communication printed on the plain side, eventually on its entire surface. This document covers empty envelopes, but also finished mailpieces that have been properly inserted, addressed and franked (reverse mailpieces) and are submitted to Postal Operators. In particular, reverse mailpieces will be compliant with relevant Postal standards applicable in the member states. By extension, these requirements also apply to non-window envelopes used for reverse mailpieces and having the address printed on the flap side. This document does not apply to: - envelopes with a large window on the plain side (opposite to the flap) as these are already common and widely accepted, - paper requirements to ensure print quality (except for the postage mark and address) and notably colour rendering.
SIST-TS CEN/TS 17217:2025 is classified under the following ICS (International Classification for Standards) categories: 03.240 - Postal services; 85.080.10 - Office paper. The ICS classification helps identify the subject area and facilitates finding related standards.
SIST-TS CEN/TS 17217:2025 has the following relationships with other standards: It is inter standard links to SIST-TS CEN/TS 17217:2018. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.
You can purchase SIST-TS CEN/TS 17217:2025 directly from iTeh Standards. The document is available in PDF format and is delivered instantly after payment. Add the standard to your cart and complete the secure checkout process. iTeh Standards is an authorized distributor of SIST standards.
Standards Content (Sample)
SLOVENSKI STANDARD
01-februar-2025
Poštne storitve - Povratna ovojnica - Zahteve za oblikovanje in tiskanje
Postal services - Reverse envelope - Design and printing requirements
Postalische Dienstleistungen - Briefumschlag mit rückseitiger Adressierung -
Anforderungen an Ausführung und Druck
Services postaux - Enveloppe inversée - Exigences de conception et d'impression
Ta slovenski standard je istoveten z: CEN/TS 17217:2024
ICS:
03.240 Poštne storitve Postal services
85.080.10 Pisarniški papir Office paper
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN/TS 17217
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
December 2024
TECHNISCHE SPEZIFIKATION
ICS 85.080.10 Supersedes CEN/TS 17217:2018
English Version
Postal services - Reverse envelope - Design and printing
requirements
Services postaux - Enveloppe inversée - Exigences de Postalische Dienstleistungen - Briefumschlag mit
conception et d'impression rückseitiger Adressierung - Anforderungen an
Ausführung und Druck
This Technical Specification (CEN/TS) was approved by CEN on 13 October 2024 for provisional application.
The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.
CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 17217:2024 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Physical properties . 6
4.1 Envelope format . 6
4.2 Thickness . 6
4.3 Flap location . 6
4.4 Flap shape and dimensions . 6
4.5 Throat shape and dimensions . 6
4.6 Coefficient of friction (static) . 7
4.7 Paper background and reflectance . 7
4.8 Address window location . 7
5 Printing requirements . 7
5.1 Printing of addresses . 7
5.2 Advertising and communication . 7
6 Manufacturing requirements . 8
6.1 Paper weight . 8
6.2 Sealing gum . 8
6.3 Side seams . 8
6.4 Window material and assembly . 9
6.5 Applying of postage stamps . 9
Annex A (normative) Envelope design and layout . 10
Annex B (informative) National examples of reverse envelope and window location . 12
B.1 Reverse envelope for Germany . 12
B.2 Reverse envelope for United Kingdom . 13
B.3 Reverse envelope for France. 13
Bibliography . 15
European foreword
This document (CEN/TS 17217:2024) has been prepared by Technical Committee CEN/TC “Postal
services”, the secretariat of which is held by AFNOR.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes CEN/TS 17217:2018.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN/CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the
United Kingdom.
Introduction
This document will serve as a reference for large or small mailers willing to benefit from the enhanced
marketing capabilities offered by the reverse envelope, without compromising the reliability and cost of
the mail preparation, and the envelope manufacturers willing to supply them.
Except for bulk mailings (>100K), batches of reverse envelopes are typically in the range of 2K to 20K.
Reverse envelopes are likely to be handled in high end desktop and production mail inserters. Both
permit mail and franking are applicable. Reverse envelopes are processed by designated operators in
existing sorting machines. Envelope and equipment manufacturers have participated in the development
of this document, through the design, production and testing of a large batch of envelopes.
As the materials used to manufacture and print on reverse envelopes are basically the same as for existing
envelopes, no specific environmental impact is expected. However, consumer associations representing
the recipients of the printed advertising or communication may be consulted.
Despite a general decrease in letter volumes across Europe, promotional mail is resisting and even
growing in some countries, as it is still perceived as one of the most effective media to communicate
directly with consumers. Moreover, physical mail becomes triggered by Internet sales or inquiries and
benefits indirectly from the expansion of e-commerce. The reverse envelope is a means to make letters
more appealing to customers by using the full plain face for advertising and communication.
Reverse envelopes already exist in various countries, with windows on either side. Postage marks are
printed on the flap. Because the address is on the same side, the content is inserted upside-down. This
has many implications and potential drawbacks for the manufacturing, inserting, addressing, franking
and sorting. The challenges are predominantly experienced during the fulfilment phase.
Reverse envelopes are currently processed by several designated operators in Europe but are not
standardized. The purpose of this document is to define a set of physical properties and manufacturing
requirements for reverse envelopes in order to guarantee the proper insertion of mail, the printing of
addresses and postage marks on the flap side, and the sorting of letters in existing equipment.
1 Scope
This document covers physical properties and manufacturing requirements for envelopes having an
address window and the flap on the front side once the flap has been sealed, hereafter the flap side. It
covers the main design features of the reverse envelope, notably of the flap and address window, and the
materials used for the manufacturing thereof. It applies to reverse envelopes with advertising or
communication printed on the plain side, eventually on its entire surface.
This document covers empty envelopes, but also finished mailpieces that have been properly inserted,
addressed and franked (reverse mailpieces) and are submitted to Postal Operators. In particular, reverse
mailpieces will be compliant with relevant Postal standards applicable in the member states.
By extension, these requirements also apply to non-window envelopes used for reverse mailpieces and
having the address printed on the flap side.
This document does not apply to:
— envelopes with a large window on the plain side (opposite to the flap) as these are already common
and widely accepted,
— paper requirements to ensure print quality (except for the postage mark and address) and notably
colour rendering.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
UPU S19a, Encoding on envelopes — Placement area definitions — Part A: General concepts and
definition of the coordinate system — October 2008
UPU S19d, Encoding on envelopes — Placement area definitions — Part D: Areas used for the printing of
addresses and associated customer applied encoding — October 2008
EN 13619, Postal services - Mail item processing - Optical characteristics for processing letters
EN 14615, Postal services - Digital postage marks - Applications, security and design
CEN/TS 14826, Postal services - Automatic identification of items - Two dimensional bar code symbol print
quality specification for machine readable Digital Postage Marks
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminology databases for use in standardization at
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