Security management systems for the supply chain - Requirements for bodies providing audit and certification of supply chain security management systems

ISO/PAS 28003:2006 contains principles and requirements for bodies providing the audit and certification of supply chain security management systems according to management system specifications and standards such as ISO/PAS 28000. It defines the minimum requirements of a certification body and its associated auditors recognizing the unique need for confidentiality when auditing and certifying/registering a client organization. Requirements for supply chain security management systems can originate from a number of sources, and ISO/PAS 28003:2006 has been developed to assist in the certification of supply chain security management systems that fulfill the requirements of ISO/PAS 28000, Specification for security supply chain security management systems for the supply chain. The contents of ISO/PAS 28003:2006 may also be used to support certification of supply chain security management systems that are based on other sets of specified supply chain security management systems requirements. ISO/PAS 28003:2006 provides harmonized guidance for the accreditation of certification bodies applying for ISO/PAS 28000 (or other sets of specified supply chain security management systems requirements) certification/registration; defines the rules applicable for the audit and certification of a supply chain security management systems complying with the ISO/PAS 28000 requirements (or other sets of specified supply chain security management systems requirements); provides customers with the necessary information and confidence about the way certification of their suppliers has been granted.

Systèmes de management de la sûreté pour la chaîne d'approvisionnement — Exigences pour les organismes effectuant l'audit et la certification des systèmes de management de la sureté pour la chaîne d'approvisionnement

General Information

Status
Withdrawn
Publication Date
04-Oct-2006
Withdrawal Date
04-Oct-2006
Current Stage
9599 - Withdrawal of International Standard
Start Date
02-Aug-2007
Completion Date
12-Feb-2026

Relations

Effective Date
15-Apr-2008
Technical specification

ISO/PAS 28003:2006 - Security management systems for the supply chain - Requirements for bodies providing audit and certification of supply chain security management systems

English language
45 pages
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Frequently Asked Questions

ISO/PAS 28003:2006 is a technical specification published by the International Organization for Standardization (ISO). Its full title is "Security management systems for the supply chain - Requirements for bodies providing audit and certification of supply chain security management systems". This standard covers: ISO/PAS 28003:2006 contains principles and requirements for bodies providing the audit and certification of supply chain security management systems according to management system specifications and standards such as ISO/PAS 28000. It defines the minimum requirements of a certification body and its associated auditors recognizing the unique need for confidentiality when auditing and certifying/registering a client organization. Requirements for supply chain security management systems can originate from a number of sources, and ISO/PAS 28003:2006 has been developed to assist in the certification of supply chain security management systems that fulfill the requirements of ISO/PAS 28000, Specification for security supply chain security management systems for the supply chain. The contents of ISO/PAS 28003:2006 may also be used to support certification of supply chain security management systems that are based on other sets of specified supply chain security management systems requirements. ISO/PAS 28003:2006 provides harmonized guidance for the accreditation of certification bodies applying for ISO/PAS 28000 (or other sets of specified supply chain security management systems requirements) certification/registration; defines the rules applicable for the audit and certification of a supply chain security management systems complying with the ISO/PAS 28000 requirements (or other sets of specified supply chain security management systems requirements); provides customers with the necessary information and confidence about the way certification of their suppliers has been granted.

ISO/PAS 28003:2006 contains principles and requirements for bodies providing the audit and certification of supply chain security management systems according to management system specifications and standards such as ISO/PAS 28000. It defines the minimum requirements of a certification body and its associated auditors recognizing the unique need for confidentiality when auditing and certifying/registering a client organization. Requirements for supply chain security management systems can originate from a number of sources, and ISO/PAS 28003:2006 has been developed to assist in the certification of supply chain security management systems that fulfill the requirements of ISO/PAS 28000, Specification for security supply chain security management systems for the supply chain. The contents of ISO/PAS 28003:2006 may also be used to support certification of supply chain security management systems that are based on other sets of specified supply chain security management systems requirements. ISO/PAS 28003:2006 provides harmonized guidance for the accreditation of certification bodies applying for ISO/PAS 28000 (or other sets of specified supply chain security management systems requirements) certification/registration; defines the rules applicable for the audit and certification of a supply chain security management systems complying with the ISO/PAS 28000 requirements (or other sets of specified supply chain security management systems requirements); provides customers with the necessary information and confidence about the way certification of their suppliers has been granted.

ISO/PAS 28003:2006 is classified under the following ICS (International Classification for Standards) categories: 03.100.01 - Company organization and management in general; 03.100.70 - Management systems; 03.120.20 - Product and company certification. Conformity assessment; 47.020.99 - Other standards related to shipbuilding and marine structures. The ICS classification helps identify the subject area and facilitates finding related standards.

ISO/PAS 28003:2006 has the following relationships with other standards: It is inter standard links to ISO 28003:2007. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

ISO/PAS 28003:2006 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


PUBLICLY ISO/PAS
AVAILABLE 28003
SPECIFICATION
First edition
2006-10-01
Security management systems for
the supply chain — Requirements for
bodies providing audit and certification
of supply chain security management
systems
Systèmes de management de la sûreté pour la chaîne
d'approvisionnement — Exigences pour les organismes effectuant
l'audit et la certification des systèmes de management de la sureté
pour la chaîne d'approvisionnement

Reference number
©
ISO 2006
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©  ISO 2006
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
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ii © ISO 2006 – All rights reserved

Contents
Foreword . v
Introduction . vi
1 Scope .1
2 Normative references .1
3 Terms and definitions .2
4 Principles for certification bodies .2
4.1 General .2
4.2 Impartiality .3
4.3 Competence .3
4.4 Responsibility .3
4.5 Openness .4
4.6 Confidentiality .4
4.7 Resolution of complaints .4
5 General requirements .4
5.1 Legal and contractual matters .4
5.2 Management of impartiality .4
5.3 Liability and financing .6
6 Structural requirements .6
6.1 Organizational structure and top management .6
6.2 Committee for safeguarding impartiality .7
7 Resource requirements .7
7.1 Competence of management and personnel .7
7.2 Personnel involved in the certification activities .7
7.3 Use of external auditors and external technical experts .9
7.4 Personnel records .10
7.5 Outsourcing .11
7.6 Auditor Training .12
7.7 Examinations .12
8 Information requirements .13
8.1 Publicly accessible information .13
8.2 Certification documents .13
8.3 Directory of certified clients .14
8.4 Reference to certification and use of marks .14
8.5 Confidentiality .14
8.6 Information exchange between a certification body and its clients .15
9 Process requirements .16
9.1 General requirements applicable to any audit .16
9.2 Initial audit and certification .17
9.3 Surveillance activities .22
9.4 Recertification .24
9.5 Special audits .26
9.6 Suspending, withdrawing or reducing scope of certification .26
9.7 Appeals .27
9.8 Complaints .27
9.9 Records on applicants and clients .28
10 Management system requirements for certification bodies .29
10.1 Option 1 — Management system requirements in accordance with ISO 9001 .29
10.2 Option 2 — General management system requirements .29
Annex A (informative) Guide for process to determine auditor time . 33
Annex B (normative) Criteria for auditing organizations with multiple sites . 35
Annex C (informative) Auditor Training . 40
Annex D (informative) Auditor training requirements . 42
Bibliography . 45

iv © ISO 2006 – All rights reserved

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standard s is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. In the field
of conformity assessment, the ISO Committee on conformity assessment (CASCO) is responsible for the
development of International Standards and Guides.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
In other circumstances, particularly when there is an urgent market requirement for such documents, a
technical committee may decide to publish other types of normative document:
— an ISO Publicly Available Specification (ISO/PAS) represents an agreement between technical experts in
an ISO working group and is accepted for publication if it is approved by more than 50 % of the members
of the parent committee casting a vote;
— an ISO Technical Specification (ISO/TS) represents an agreement between the members of a technical
committee and is accepted for publication if it is approved by 2/3 of the members of the committee
casting a vote.
An ISO/PAS or ISO/TS is reviewed after three years in order to decide whether it will be confirmed for a
further three years, revised to become an ISO/PAS, or withdrawn. If the ISO/PAS or ISO/TS is confirmed, it is
reviewed again after a further three years, at which time it must either be transformed into an ISO/PAS or be
withdrawn.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO/PAS 28003 was prepared jointly by the ISO Committee on conformity assessment (ISO/CASCO) and
ISO/TC 8, Ships and marine technology.
ISO/PAS 28003 encompasses the requirements from ISO/IEC 17021, Conformity assessment —
Requirements for bodies providing audit and certification of management systems. When assessing security
supply chain security management systems, a number of requirements need to be met which go beyond what
is required for the assessment and certification of supply chain security management systems covering other
operational aspects of organizations. To formulate these additional requirements, ISO/IEC 17021 has been
amended or modified where needed.

Introduction
This Publicly Available Specification is intended for use by bodies that carry out audit and certification of
supply chain security management systems. Certification of supply chain security management systems is a
third party conformity assessment activity (see clause 5.5 of ISO/IEC 17000:2004). Bodies performing this
activity are therefore third party conformity assessment bodies, named 'certification body/bodies' in this
Publicly Available Specification. This wording should not be an obstacle to the use of this Publicly Available
Specification by bodies with other designations that undertake activities covered by the scope of this Publicly
Available Specification. Indeed, this Publicly Available Specification will be usable by any body involved in the
assessment of supply chain security management systems.

Certification of supply chain security management systems of an organization is one means of providing
assurance that the organization has implemented a system for supply chain security management in line with
its policy.
Certification of supply chain security management systems will be delivered by certification bodies accredited
by a recognized body, such as IAF members.

This Publicly Available Specification specifies requirements for certification bodies. Observance of these
requirements is intended to ensure that certification bodies operate supply chain security management
systems certification in a competent, consistent and reliable manner, thereby facilitating the recognition of
such bodies and the acceptance of their certifications on a national and international basis. This Publicly
Available Specification will serve as a foundation for facilitating the recognition of supply chain security
management systems certification in the interests of international trade.
Certification of a supply chain security management system provides independent verification that the supply
chain security management system of the organization
a) conforms to specified requirements;
b) is capable of consistently achieving its stated policy and objectives;
c) is effectively implemented.
Certification of a supply chain security management system thereby provides value to the organization, its
customers and interested parties.
This Publicly Available Specification aims at being the basis for recognition of the competence of certification
bodies in their provision of supply chain security management system certification. This Publicly Available
Specification can be used as the basis for recognition of the competence of certification bodies in their
provision of supply chain security management system certification (such recognition may be in the form of
notification, peer assessment, or direct recognition by regulatory authorities or industry consortia).

Observance of the requirements in this Publicly Available Specification is intended to ensure that certification
bodies operate supply chain security management system certification in a competent, consistent and reliable
manner, thereby facilitating the recognition of such bodies and the acceptance of their certifications on a
national and international basis. This Publicly Available Specification should serve as a foundation for
facilitating the recognition of supply chain security management system certification in the interests of
international trade.
Certification activities involve the audit of an organization's supply chain security management system. The
form of attestation of conformity of an organization's supply chain security management system to a specific
standard (for example ISO/PAS 28000) or other specified requirements is normally a certification document or
a certificate.
It is for the organization being certified to develop its own supply chain security management systems
(including ISO/PAS 28000 supply chain security management system, other sets of specified supply chain
security management system requirements, quality systems, environmental supply chain security
management systems or occupational health and safety supply chain security management systems) and,
vi © ISO 2006 – All rights reserved

other than where relevant legislative requirements specify to the contrary, it is for the organization to decide
how the various components of these are to be arranged. The degree of integration between the various
supply chain security management system components will vary from organization to organization. It is
therefore appropriate for certification bodies that operate in accordance with this Publicly Available
Specification to take into account the culture and practices of their clients in respect of the integration of their
supply chain security management system within the wider organization.

PUBLICLY AVAILABLE SPECIFICATION ISO/PAS 28003:2006(E)

Security management systems for the supply chain —
Requirements for bodies providing audit and certification
of supply chain security management systems
1 Scope
This Publicly Available Specification contains principles and requirements for bodies providing the audit and
certification of supply chain security management systems according to management system specifications
and standards such as ISO/PAS 28000.
It defines the minimum requirements of a certification body and its associated auditors, recognizing the unique
need for confidentiality when auditing and certifying/registering a client organization.

Requirements for supply chain security management systems can originate from a number of sources, and
this Publicly Available Specification has been developed to assist in the certification of supply chain security
management systems that fulfil the requirements of ISO/PAS 28000, Specification for security management
systems for the supply chain. The contents of this Publicly Available Specification may also be used to support
certification of supply chain security management systems that are based on other sets of specified supply
chain security management system requirements.

This Publicly Available Specification

• provides harmonized guidance for the accreditation of certification bodies applying for ISO/PAS 28000 (or
other sets of specified supply chain security management system requirements) certification/registration;
• defines the rules applicable for the audit and certification of a supply chain security management system
complying with the ISO/PAS 28000 requirements (or other sets of specified supply chain security
management system requirements);
• provides customers with the necessary information and confidence about the way certification of their
suppliers has been granted.
NOTE 1 Certification of a supply chain security management system is sometimes also called registration, and certification
bodies are sometimes called registrars.
NOTE 2 A certification body can be nongovernmental or governmental (with or without regulatory authority).
NOTE 3 This Publicly Available Specification can be used as a criteria document for accreditation or peer assessment or
other audit processes.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO/IEC 17000:2004, Conformity assessment — Vocabulary and general principles
ISO 19011:2002, Guidelines for quality and/or environmental management systems auditing
ISO/PAS 28000:2005, Specification for security management systems for the supply chain
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO/IEC 17000 and the following apply.
3.1
certified client
organization whose supply chain security management system has been certified/registered by a qualified
third party
3.2
impartiality
actual and perceived presence of objectivity
NOTE 1 Objectivity means that conflicts of interest do not exist or are resolved so as not to adversely influence
subsequent activities of the certification body.
NOTE 2 Other terms that are useful in conveying the element of impartiality are objectivity, independence, freedom from
conflict of interests, freedom from bias, lack of prejudice, neutrality, fairness, open-mindedness, even-handedness,
detachment and balance.
3.3
management system consultancy and/or associated risk assessments
participation in designing, implementing or maintaining a supply chain security management system and in
conducting risk assessments
EXAMPLES
a) preparing or producing manuals or procedures;
b) giving specific advice, instructions or solutions towards the development and implementation of a supply chain
security management system;
c) conducting internal audits;
d) conducting risk assessment and analysis.
NOTE Arranging training and participating as a trainer is not considered consultancy, provided that where the course
relates to supply chain security management systems or auditing, the course is confined to the provision of generic
information that is freely available in the public domain, i.e. the trainer does not provide company-specific solutions.

4 Principles for certification bodies
4.1 General
4.1.1 The principles are the basis for the subsequent specific performance and descriptive requirements in this
Publicly Available Specification. This Publicly Available Specification does not give specific requirements for all
situations that can occur. These principles should be applied as guidance for the decisions that may need to be
made for unanticipated situations. Principles are not requirements.
4.1.2 The overall aim of certification is to give confidence to all parties that a supply chain security management
system, process or product (including services) fulfils specified requirements. The value of certification is the degree
of public confidence and trust that is established in a management system, process or product (including services)
after it has been impartially and competently assessed by a third-party. Parties that have an interest in certification
include, but are not limited to:
a) the clients of the certification bodies;
b) the customers of the organizations whose management systems are certified;
c) governmental authorities;
2 © ISO 2006 – All rights reserved

d) nongovernmental organizations;
e) consumers and other members of the public.
4.1.3 Principles for inspiring confidence include:
a) impartiality;
b) competence;
c) responsibility;
d) openness;
e) confidentiality;
f) responsiveness to complaints.
4.2 Impartiality
4.2.1 Being impartial, and being perceived to be impartial, is necessary for a certification body to deliver certification
that provides confidence.
4.2.2 It is recognized that the source of revenue for a certification body is its client paying for certification, and that
this is a potential threat to impartiality.
4.2.3 To obtain and maintain confidence, a certification body has to be able to demonstrate that its decisions are
based on objective evidence of conformity (or nonconformity) obtained by the certification body, and that its
decisions are not influenced by other interests or by other parties.
4.2.4 Threats to impartiality include:
a) Self-interest threats — threats that arise from a person or body acting in their own interest. A concern related to
certification, as a threat to impartiality, is financial self-interest.
b) Self-review threats — threats that arise from a person or body reviewing the work done by themselves.
Auditing the supply chain security management systems of a client to whom the certification body provided
supply chain security management systems consultancy would be a self-review threat and therefore is not
acceptable.
c) Familiarity (or trust) threats — threats that arise from a person or body being too familiar or trusting of another
person instead of seeking audit evidence is a familiarity threat to impartiality.
d) Intimidation threats — threats that arise from a person or body having a perception of being coerced openly or
secretively, such as a threat to be replaced or reported to a supervisor.
4.3 Competence
Competence of the personnel supported by the organizational infrastructure is necessary for the certification body to
deliver certification that provides confidence. Competence is the demonstrated ability to apply appropriate
knowledge and skills effectively.
4.4 Responsibility
4.4.1 The client organization, not the certification body, has the responsibility for conformity with the requirements
for certification.
4.4.2 The certification body has the responsibility to assess sufficient objective evidence upon which to base a
recommendation for certification. Based on audit recommendations it makes a decision to grant certification if there
is sufficient evidence of conformity, or not to grant certification if there is not sufficient evidence of conformity.
NOTE Audit evidence shall be verifiable. It is based on samples of the information available, since an audit is conducted during a
finite period of time and with finite resources. The appropriate use of sampling is closely related to the confidence that can be
placed in the audit conclusions.
4.5 Openness
4.5.1 A certification body needs to provide public access or disclosure of appropriate and timely information about
the audit process and certification process, and about the certification status. (i.e. the granting, suspending,
reducing the scope of, or withdrawing of certification) of any organization, in order to gain confidence in the integrity
and credibility of certification. Openness is access to or disclosure of information.
4.5.2 To gain or maintain confidence in certification, a certification body needs to provide appropriate access, or
disclosure to, non-confidential information about the conclusions of specific audits (e.g. audits in response to
complaints), to specific interested parties.
4.6 Confidentiality
To gain the privileged access to information that is needed for the certification body to assess conformity to
requirements for certification adequately, a certification body needs to keep confidential any sensitive, proprietary,
and/or vulnerability-related information about an organization's supply chain security management system.
4.7 Resolution of complaints
Parties that rely on certification expect to have complaints investigated and, if these are found to be valid, should
have confidence that the complaints will be appropriately addressed and a reasonable effort will be made to resolve
the complaints.
NOTE An appropriate balance between the principles of openness and confidentiality, including resolution of complaints, is
necessary in order to demonstrate integrity and credibility to all users of certification.

5 General requirements
5.1 Legal and contractual matters
5.1.1 Legal responsibility
The certification body shall be a legal entity, or a defined part of a legal entity, such that it can be held legally
responsible for all its certification activities. A governmental certification body is deemed to be a legal entity on the
basis of its governmental status.
5.1.2 Certification agreement
The certification body shall have a legally enforceable agreement for the provision of certification activities to its
client organizations. In addition, where there are multiple offices of certification bodies or multiple sites of a certified
client, the certification body shall ensure there is a legally enforceable agreement between the certification body
granting certification and issuing a certificate, and the certified client, explicitly covering each certified site of the
client. The agreement shall clearly define to which standard(s) and/or other normative documents the certification
shall take place.
5.1.3 Responsibility for certification decisions
The certification body shall retain authority and shall be responsible for its decisions relating to certification,
including the granting, maintaining, renewing, extending, reducing, suspending and withdrawing of certification.
5.2 Management of impartiality
5.2.1 The certification body shall have top management commitment to impartiality in supply chain security
management system certification activities. The certification body shall have a publicly available statement that it
4 © ISO 2006 – All rights reserved

understands the importance of impartiality in carrying out its supply chain security management system certification
activities, manages conflict of interest and ensures objectivity of its supply chain security management system
certification activities.
5.2.2 The certification body shall identify, analyze and document the possibilities for conflict of interests arising from
provision of certification including any conflicts arising from its relationships. Having relationships does not
necessarily present a certification body with a conflict of interest. However, if any relationship creates a risk to
impartiality, the certification body shall document how it eliminates or minimizes such risk and shall be able to
demonstrate this to the committee specified in 6.2. The demonstration shall cover all potential sources of conflict of
interests that are identified, whether they arise from within the certification body or from the activities of other
persons, bodies or organizations.

5.2.3 When a relationship gives rise to a threat to impartiality that cannot be eliminated or minimized, such as a
wholly owned subsidiary of the certification body requesting certification from its parent, then certification shall not
be provided.
5.2.4 A certification body shall not certify another certification body for its supply chain security management system
certification activities.
5.2.5 The certification body and any part of the same legal entity shall not offer or provide supply chain security
management system consultancy and/or associated risk assessments. This applies also to that part of government
identified as the certification body.

5.2.6 The certification body and any part of the same legal entity shall not offer or provide internal audits to its
certified clients. This applies also to that part of government identified as the certification body.

5.2.7 The certification body shall not certify a supply chain security management system on which a client has
received supply chain security management system consultancy and/or associated risk assessments or internal
audits where the relationship between the consultancy organization and the certification body poses an
unacceptable threat to the impartiality of the certification body.

NOTE 1 Allowing a minimum period of two years to elapse following the end of the supply chain security management system
consultancy and/or associated risk assessments or internal audits is one way of reducing the threat to impartiality to an
acceptable level.
NOTE to 5.2.2 and 5.2.4 A relationship that threatens the impartiality of the certification body may be based on ownership,
governance, management, personnel, shared resources, finances, contracts, marketing, and payment of a sales commission or
other inducement for the referral of new clients, etc.
NOTE to 5.2.6 and 5.2.7 Internal audits in which auditors suggest solutions (to identified non-conformities or opportunities for
improvement) are considered an unacceptable threat to impartiality.
5.2.8 The certification body shall not outsource audits to organizations which pose an unacceptable threat to the
impartiality of the certification body (see 7.5).
NOTE This clause does not apply to individuals contracted as auditors covered in 7.3.
5.2.9 The certification body’s activities shall not be marketed as linked with the activities of an organization that
provides supply chain security management system consultancy and/or associated risk assessments. The
certification body shall take action to correct inappropriate claims by any consultancy organization stating or
implying that certification would be simpler, easier, faster or less expensive if the certification body is used. A
certification body shall not state or imply that certification would be simpler, easier, faster or less expensive if a
specified consultancy organization is used.
5.2.10 To ensure that there is no conflict of interests, personnel who have provided supply chain security
management system consultancy and/or associated risk assessments to the client, including those acting in a
managerial capacity, shall not be employed to take part in an audit or certification activities within two years
following the end of the consultancy.

5.2.11 The certification body shall take action to respond to any threats to its impartiality arising from the actions of
other persons, bodies or organizations.

5.2.12 All certification body personnel, either internal or external, or committees, who could influence the
certification activities, shall act impartially and shall not allow commercial, financial or other pressures to
compromise impartiality.
5.2.13 Certification bodies shall require personnel, internal and external, to reveal any situation known to them that
may present them or the certification body with a conflict of interests. Certification bodies shall use this information
as input to identifying threats to impartiality raised by the activities of such personnel or by the organizations that
employ them and shall not use such personnel, internal or external, unless they can demonstrate that there is no
conflict of interests.
NOTE The fact that the organization employing the auditor is known to have provided supply chain security management system
consultancy and/or associated risk assessments on the supply chain security management system, within two years following
the end of the consultancy, is likely to be considered as a high threat to impartiality.

5.3 Liability and financing
5.3.1 The certification body shall be able to demonstrate that it has evaluated the risks arising from its certification
activities and that it has arrangements (e.g. insurance or reserves) to cover liabilities arising from its operations in
each of its fields of activities and the geographic areas in which it operates.

5.3.2 The certification body shall evaluate its finances and sources of income and demonstrate to the committee
specified in 6.2 that initially, and on an ongoing basis, commercial, financial or other pressures do not compromise
its impartiality.
6 Structural requirements
6.1 Organizational structure and top management
6.1.1 The structure of the certification body shall be such as to give confidence in its certification.

6.1.2 The certification body shall identify the top management (board, group of persons, or person) having overall
authority and responsibility for each of the following:

a) development of policies relating to the operation of the body;
b) supervision of the implementation of the policies and procedures;
c) supervision of the finances of the body;
d) performance of audits, certification and resolution of complaints;
e) decisions on certification;
f) delegation of authority to committees or individuals, as required, to undertake defined activities on its behalf;
g) contractual arrangements;
h) providing adequate, qualified resources for certification activities.
6.1.3 The certification body shall document the organizational structure, showing duties, responsibilities and
authorities of management and other certification personnel and any committees. When the certification body is a
defined part of a legal entity, the structure shall include the line of authority and the relationship to other parts within
the same legal entity.
6.1.4 The certification body shall have formal rules for the appointment, terms of reference and operation of any
committees that are involved in the certification activities.

6 © ISO 2006 – All rights reserved

6.2 Committee for safeguarding impartiality
6.2.1 The structure of the certification body shall safeguard the impartiality of the activities of the certification body
and shall provide for a committee:
a) to assist in developing the policies relating to impartiality of its certification activities;
b) to counteract any tendency on the part of the owners of a certification body to allow commercial or other
considerations to prevent the consistent objective provision of certification activities;
c) to advise on matters affecting confidence in certification, including openness and public perception.
NOTE Other tasks or duties may be assigned to the committee. However such additional tasks or duties should not compromise
its essential role of ensuring impartiality.
6.2.2 The composition, terms of reference, duties, authorities, competence of members and responsibilities of this
committee shall be formally documented and authorized by the top management of the certification body to ensure:
a) representation of a balance of interests such that no single interest predominates (internal or external
employees of the certification body are considered to be a single interest, and should not predominate);
b) access to all the information necessary to enable it to fulfill its functions (see also 5.2.2 and 5.3.2);
c) that if the top management of the certification body does not respect the advice of this committee, the
committee shall have the right to take independent action (e.g. informing authorities, accreditation bodies,
stakeholders). In taking independent action, committees shall respect the confidentiality requirements of 8.5
relating to the client and certification body.
NOTE Although this committee cannot represent every interest, a certification body should identify and invite key interests. Such
interests may include: clients of the certification body, customers of organizations whose supply chain security management
systems are certified, representatives of industry trade associations, representatives of governmental regulatory bodies or other
governmental services, or representatives of non-governmental organizations, including consumer organizations.

7 Resource requirements
7.1 Competence of management and personnel
7.1.1 The certification body shall ensure all personnel involved in the audit and certification of supply chain
operating companies are competent for the roles they carry out.
They shall have processes to ensure that personnel have appropriate knowledge, skills and experience relevant to
types of supply chain security management systems and geographic areas in which it operates.
It shall determine for each technical area (as relevant for the specific certification scheme), and for each function in
the certification activity, the qualifications and competence required.
It shall determine the means for the demonstration of competence prior to carrying out specific functions. Records of
the determination shall be maintained.
7.1.2 In determining the competence requirements for its personnel performing certification, the certification body
shall address the functions undertaken by management and administrative personnel in addition to those directly
performing audit and certification activities.

7.1.3 The certification body shall have access to the necessary technical expertise for advice on matters directly
relating to certification for technical areas, types of supply chain security elements and geographic areas in which
the certification body operates. Such advice may be provided externally or by certification body personnel.

7.2 Personnel involved in the certification activities
7.2.1 The certification body shall have as part of its own organization, personnel having sufficient competence for
managing the type and range of audit programmes and other certification work performed.
7.2.2 The certification body shall ensure that personnel assigned to perform ISO/PAS 28000 certification as well as
technical experts, as far as these have contact with confidential information, can be trusted to maintain confidential
information obtained during verification work and that they do not create a security breach. See 7.4.

7.2.3 Personnel assigned to perform ISO/PAS 28000 certification shall have as a minimum personal attributes,
knowledge, skills and education as described in chapter 7.6 below and in chapter 7.2, 7.3.1, 7.3.2 and 7.4 of
ISO 19011:2002 relevant to supply chain security management and risk analysis.

7.2.3.1 The supply chain security management auditor shall have competencies in risk analysis, analysis of critical
control points, risk management methodologies, and information confidentiality. This includes but is not limited to:
a) Understanding the requirement of the supply chain security management standard or specification (e.g.
ISO/PAS 28000).
b) Understanding supply chain process flow and analysis of critical control points, knowledge of relevant
processes and practices within the supply chain.
c) Threat Identification:
• Understanding threats, such as physical, biological, chemical, cyber, and radiological.
d) Risk Assessment and Analysis:
• Understanding the principles of risk assessment and analysis.
e) Risk Minimization, Mitigation, and Control:
• Understanding the principles of risk minimization, mitigation, and management.
• Knowledge of security methodologies and technologies, especially preventative measures and techniques.
f) Incident Planning and Preparedness:
• Knowledge of the role of government and first responders.
• Knowledge of incident communications protocols.
• Knowledge of incident mitigation, response, and recovery.
7.2.3.2 Each supply chain security management system auditor shall also have successfully completed training (see
Appendix C or equivalent) and be able to demonstrate competence in the understanding and application of security
methodologies and risk analysis and management principles and should be a certified management system auditor.

7.2.3.3 Each supply chain security management system auditor shall undertake appropri
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