ISO/IEC TR 18720:2024
(Main)Information technology — User interfaces — Use cases of serviced offices
Information technology — User interfaces — Use cases of serviced offices
This document illustrates the use cases of serviced offices among the third workplaces used for flexible working hours and places.
Technologies de l’information — Interfaces utilisateur — Cas d’utilisation des bureaux équipés
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FINAL
TECHNICAL ISO/IEC DTR
DRAFT
REPORT 18720
ISO/IEC JTC 1/SC 35
Information technology — User
Secretariat: AFNOR
interfaces — Use cases of serviced
Voting begins on:
2023-11-01 offices
Voting terminates on:
2023-12-27
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/IEC DTR 18720:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO/IEC 2023
---------------------- Page: 1 ----------------------
ISO/IEC DTR 18720:2023(E)
FINAL
TECHNICAL ISO/IEC DTR
DRAFT
REPORT 18720
ISO/IEC JTC 1/SC 35
Information technology — User
Secretariat: AFNOR
interfaces — Use cases of serviced
Voting begins on:
offices
Voting terminates on:
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
RECIPIENTS OF THIS DRAFT ARE INVITED TO
ISO copyright office
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
CP 401 • Ch. de Blandonnet 8
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
CH-1214 Vernier, Geneva
DOCUMENTATION.
Phone: +41 22 749 01 11
IN ADDITION TO THEIR EVALUATION AS
Reference number
Email: copyright@iso.org
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO
ISO/IEC DTR 18720:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
© ISO/IEC 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO/IEC 2023
---------------------- Page: 2 ----------------------
ISO/IEC DTR 18720:2023(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Third workplace . 2
4.1 Overview . 2
4.2 Market size . 4
5 Use cases of serviced offices .5
5.1 Typical scenarios of the uses of serviced offices . 5
5.2 General use cases . 7
5.2.1 General . 7
5.2.2 Variation of user’s work .
...
ISO/IEC DTR 18720:202X(E)
ISO ISO/IEC JTC 1/SC 35
Secretariat: AFNOR
Date: 2023-04-2710-18
Information technology — User interfaces — Use cases of
serviced offices
DTR stage
Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to
change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of
which they are aware and to provide supporting documentation.
© ISO #### – All rights reserved
---------------------- Page: 1 ----------------------
© ISO 20XX
---------------------- Page: 2 ----------------------
ISO/IEC DTR 18720:202X2023(E)
© ISO/IEC 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no
part of this publication may be reproduced or utilized otherwise in any form or by any means,
electronic or mechanical, including photocopying, or posting on the internet or an intranet, without
prior written permission. Permission can be requested from either ISO at the address below or
ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.orgwww.iso.org
Published in Switzerland
2 © ISO #### – All rights reserved
ii © ISO/IEC 2023 – All rights reserved
---------------------- Page: 3 ----------------------
ISO/IEC DTR 18720:202X2023(E)
Contents
Foreword . v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 The third workplace . 2
4.1 Overview . 2
4.2 Market size . 4
5 Use cases of serviced offices . 5
5.1 Typical scenarios of the uses of serviced offices . 5
5.2 General use cases . 6
5.2.1 General . 6
5.2.2 Variation of user’s work . 7
5.3 Additional services. 8
5.3.1 Additional services for persistent attributes change . 8
5.3.2 Additional services for temporal attributes change . 8
Annex A (informative) Actor list . 10
A.1 User . 10
A.1.1 Persistent attribute . 10
A.1.2 Temporal attribute . 10
A.2 Facilities . 11
A.2.1 Common facilities – directly related to users’ work . 11
A.2.2 Common facilities –
...
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