CEN/TS 16658:2014

SLOVENSKI STANDARD
01-september-2014
Zahteve za vzpostavitev medobratovalnosti procesov v proizvodnih podjetjih -
Model zrelosti za ocenjevanje medobratovalnosti podjetja
Requirements for establishing manufacturing enterprise process interoperability -
Maturity model for assessing enterprise interoperability
Anforderungen für das Erreichen einer Prozess-Interoperabilität in
Fertigungsunternehmen - Teil 2: Reifegradmodell zur Beurteilung der
Unternehmensinteroperabilität
Exigences pour établir l'interopérabilité des processus d'entreprise manufacturière -
Modèle de maturité pour évaluer l'interopérabilité d'entreprise
Ta slovenski standard je istoveten z: CEN/TS 16658:2014
ICS:
03.100.01 Organizacija in vodenje Company organization and
podjetja na splošno management in general
35.240.50 Uporabniške rešitve IT v IT applications in industry
industriji
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

TECHNICAL SPECIFICATION
CEN/TS 16658
SPÉCIFICATION TECHNIQUE
TECHNISCHE SPEZIFIKATION
June 2014
ICS 03.100.01; 35.240.50
English Version
Requirements for establishing manufacturing enterprise process
interoperability - Maturity model for assessing enterprise
interoperability
Exigences pour établir l'interopérabilité des processus Anforderungen für das Erreichen einer Prozess-
d'entreprise manufacturière - Modèle de maturité pour Interoperabilität in Fertigungsunternehmen -
évaluer l'interopérabilité d'entreprise Reifegradmodell für die Beurteilung der
Unternehmensinteroperabilität
This Technical Specification (CEN/TS) was approved by CEN on 20 January 2014 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to submit their
comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS available
promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in parallel to the CEN/TS)
until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United
Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2014 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 16658:2014 E
worldwide for CEN national Members.

Contents Page
Foreword .3
Introduction .4
1 Scope .5
2 Normative references .5
3 Terms and definitions .5
4 Abbreviated terms .7
5 Conformity with this Technical Specification .7
6 Basic concepts of enterprise interoperability (informative) .7
6.1 Enterprise Interoperability .7
6.2 Framework for Enterprise Interoperability .7
7 The Maturity Model for Enterprise Interoperability (MMEI) .8
7.1 Scope of model .8
7.2 Overview of the levels of interoperability maturity .8
8 Specification of the five maturity levels . 11
8.1 Maturity Level 0 – Unprepared . 11
8.2 Maturity Level 1 – Defined . 12
8.3 Maturity Level 2 – Aligned . 13
8.4 Maturity Level 3 – Organised . 14
8.5 Maturity Level 4 – Adaptive . 15
9 Concern-based assessment of maturity levels . 16
9.1 Approach . 16
9.2 Maturity assessment guidelines . 16
9.3 Illustrative data . 20
9.4 Graphical representation of maturity level by concern and barrier . 22
Bibliography . 24
Foreword
This document (CEN/TS 16658:2014) has been prepared by Technical Committee CEN/TC 310 “Advanced
automation technologies and their applications”, the secretariat of which is held by BSI.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
During its preparation, contributions have also been received from ISO/TC 184/SC5, “Industrial automation
systems and integration/Architecture, communications and integration frameworks”.
CEN/TS 16658 was prepared with the aim to provide an implementation of EN ISO 11354-1: Framework for
Enterprise Interoperability.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria, Croatia, Cyprus,
Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
Introduction
This document is based on EN ISO 11354-1. Part 1 of the standard (EN ISO 11354-1:2011) describes the
background and motivation for the standard, and provides a Framework for Enterprise Interoperability (FEI) for
describing and representing concerns, barriers and approaches to enabling enterprise interoperability. It
identifies four levels of concern (business, process, services, data) and three kinds of barriers (conceptual,
technological, organisational) that are significant for enterprise interoperability, and specifies three approaches
(integrated, unified, federated) to address these concerns and overcome these barriers.
This Technical Specification is also based on work carried out in the European projects ATHENA [9] [10],
INTEROP NoE [15] and others.
The barriers and concerns identified in EN ISO 11354-1 are used to characterise five levels of interoperability
maturity. For each combination of barriers and concerns, for all levels of interoperability maturity, mechanisms
are specified to enable an enterprise to assess its interoperability capabilities, and to evaluate these against
characterisations of maturity level. Two methods are then specified for overall assessment (i) by concern and
barrier or (ii) by maturity level. An illustrative method is provided to show how concern and barrier
assessments can be combined into a graphical representation, so providing an overall indication of existing
enterprise capability to interoperate with others (AS-IS). Additionally this analysis and representation can
identify where capabilities that are needed to achieve desired higher levels of interoperability are insufficient
and consequently investment or reengineering is required (TO-BE).
The International Standard EN ISO 11354 focuses on, but is not restricted to, enterprise (manufacturing or
service) interoperability. It is intended for use by people who are concerned to assess capabilities for
enterprise interoperability and identify areas where those might need to be improved to meet the needs and
ambitions of the enterprise.
1 Scope
This Technical Specification specifies:
• levels to represent the capability of an enterprise to interoperate with other enterprises;
• measures for assessing the capability of a specific enterprise to interoperate with other enterprises;
• methods for combining these measures into two kinds of overall assessment (i) maturity level by concern
and barrier and (ii) assessment relative to four designated maturity levels;
• a method for representing concern and barrier overall assessments in a graphical form and for identifying
where capabilities are required to achieve desired higher levels of interoperability.
2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated references,
the latest edition of the referenced document (including any amendments) applies.
EN ISO 11354-1, Advanced automation technologies and their applications - Requirements for establishing
manufacturing enterprise process interoperability - Part 1: Framework for enterprise interoperability (ISO
11354-1:2011)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
NOTE Definitions copied verbatim from existing standards are followed by a reference to the source standard.
3.1
enterprise
one or more organisations sharing a definite mission, goals, and objectives to offer an output such as a
product or service
Note 1 to entry: This term includes related concepts such as extended enterprise or virtual enterprise.
[SOURCE: ISO 15704:2000]
3.2
enterprise interoperability
ability of enterprises and entities within those enterprises to communicate and interoperate effectively
Note 1 to entry: Interoperability is considered as significant if the interoperations can take place at least on the three
different levels: data, services and process, with a semantics defined in a given business context.
[SOURCE: EN ISO 11354-1:2011]
3.3
enterprise interoperation
interactions between enterprise entities
3.4
[enterprise interoperability]
maturity level
decimal in the range of 0 to 4 providing a numeric representation of the highest level of enterprise
interoperability maturity achieved for a particular combination of interoperability concern and interoperability
barrier
Note 1 to entry: A maturity level represents the degree of ability of the set of enterprise ICT-related capabilities that
determine the ability of the enterprise to interoperate with other enterprises. Other enterprises may be suppliers,
customers, partners, subsidiaries or others.
Note 2 to entry: The five maturity level integer values of 0, 1, 2, 3 and 4 are designated to have the following
meanings: 0 – unprepared, 1 – defined, 2 – aligned, 3 – organised, 4 – adaptive, possibly with intermediate values
representing partial and intermediate states between these levels. These five level values are further specified in 7.2.
3.5
interoperability approach
manner in which interoperability problems are solved and barriers are overcome
Note 1 to entry: EN ISO 11354-1 defines three interoperability approaches: integrated, unified and federated.
3.6
interoperability barrier
incompatibility between enterprise entities that obstructs the exchange of information and other items with
other entities, the utilisation of services or the common understanding of exchanged items
Note 1 to entry: EN ISO 11354-1 defines three categories of barriers: conceptual, technological and organisational.
[SOURCE: EN ISO 11354-1:2011]
3.7
interoperability concern
aspect of interaction or interoperation that addresses a stakeholder’s need
Note 1 to entry: EN ISO 11354-1 defines four interoperability concerns: data, service, process and business.
[SOURCE: EN ISO 11354-1:2011]
3.8
[enterprise]
interoperability practice measure
assessment, evaluated relative to each of the five specific maturity level values 0 to 4, for each of the four
kinds of interoperability concern (busines
...