EN 17748-1:2022
(Main)Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 1: Body of Knowledge
Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 1: Body of Knowledge
This document provides a reference of 42 knowledge units as required and applied in the Information and Communication Technology (ICT) professional work environment that can be understood across Europe. An intrinsic link with the EN 16234-1 (e-CF) is an essential characteristic of this document.
The document is created for application by:
— educational institutions, learning programme and certification providers of all types including:
• Vocational and Educational Training (VET);
• Higher education (HE);
• Continuous Professional Development (CPD);
— ICT service, user and supply organisations;
— ICT professionals, managers and human resource (HR) departments;
— social partners (trade unions and employer associations), professional associations, accreditation, validation and assessment bodies;
— market analysts and policy makers; and
— other organisations and stakeholders in public and private sectors.
This document is provided as one fundamental building block of ICT Professionalism for Europe.
The prime objective of this document is to provide a significant contribution to the broad concept of ICT professionalism founded upon four building blocks, body of knowledge, e-CF competence, professional ethics and education and training. Complementary to the EN 16234-1 (e-CF) that provides an efficient and broadly accepted common European language about ICT professional competence, the European ICT Foundational Body of Knowledge (ICT BoK) makes an additional contribution to ICT professional knowledge, increasing transparency and maturity of the ICT Profession across Europe.
Specifically, the document provides a structured library of knowledge elements applicable to ICT professionals across a broad spectrum of disciplines. The knowledge elements are identified as either:
a) common knowledge applicable to all ICT professionals regardless of speciality;
b) base knowledge that provides a foundation and underpins each of a range of different disciplines/specialisms;
c) specialised knowledge pertaining to in-depth, very specific expert knowledge.
Although providing and adding value to all stakeholders, knowledge defined by this document, provides a particularly useful perspective and entry point for educational institutions seeking to participate in ICT professional competence development. As a natural extension to EN 16234-1 (e-CF) dimension 4 knowledge examples, this document further facilitates the use of the shared European language for ICT Professional competence. By expanding the knowledge content of the EN 16234-1 (e-CF), it adds value to its application alongside further connected references.
Grundlegendes Wissen für IKT-Berufe (ICT BoK) - Teil 1: Der Wissensbestand
Dieses Dokument bietet eine verständliche Referenz von 42 Wissenseinheiten, wie sie im beruflichen Umfeld der Informations- und Kommunikationstechnologie (IKT) europaweit benötigt und angewendet werden. Eine enge Verbindung mit der EN 16234 1 (e CF) ist ein wesentliches Merkmal dieses Dokuments.
Das Dokument wurde erstellt für die Anwendung durch:
— Bildungseinrichtungen, Lernprogramme und Anbieter von Zertifikaten aller Art, einschließlich:
— Berufsausbildung und Weiterbildung (VET);
— Hochschulbildung (HE);
— Weiterbildung zur stetigen beruflichen Entwicklung (CPD);
— IKT-Service-, -Anwender- und -Anbieterunternehmen;
— IKT-Fachkräfte, -Manager und -Personalabteilungen;
— Sozialpartner (Gewerkschaften und Arbeitgeberverbände), Fachverbände, Akkreditierungs-, Validierungs- und Prüf-/Bewertungsstellen;
— Marktanalysten und politische Entscheidungsträger; sowie
— andere Organisationen und Akteure in öffentlichen und privaten Bereichen.
Dieses Dokument wird als ein grundlegender Baustein der IKT-Professionalität für Europa bereitgestellt.
Das Hauptziel dieses Dokuments ist es, einen wichtigen Beitrag zum umfassenden Konzept der IKT-Professionalität zu leisten, das sich auf vier Bausteine stützt: Wissensbestand, e CF-Kompetenz, Berufsethik sowie Bildung und Ausbildung. Ergänzend zur EN 16234 1 (e CF), die eine effiziente und weithin akzeptierte gemeinsame europäische Sprache für IKT-Fachkompetenzen bietet, leistet das europäische grundlegende Wissen für den IKT‑Beruf (ICT BoK) einen zusätzlichen Beitrag zum IKT-Fachwissen und erhöht die Transparenz und Verbesserung der IKT-Berufe in Europa.
Insbesondere bietet das Dokument eine strukturierte Bibliothek von Wissenseinheiten, die für IKT-Fachkräfte in einem breiten Spektrum von Disziplinen anwendbar sind. Bei den Wissenseinheiten handelt es sich entweder um:
a) gemeinsames Wissen für alle IKT-Fachkräfte, unabhängig von ihrer Spezialisierung;
b) Basiswissen, das die Grundlage für die verschiedenen Disziplinen/Spezialisierungen bildet und diese unterstreicht;
c) Fachwissen, das sich auf vertieftes, sehr spezifisches Fachwissen bezieht.
Obwohl das in diesem Dokument definierte Wissen einen Mehrwert für alle Beteiligten darstellt, bietet es eine besonders nützliche Perspektive und einen Einstiegspunkt für Bildungseinrichtungen, die sich an der Entwicklung der beruflichen IKT-Kompetenzen beteiligen wollen. Als natürliche Erweiterung der Beispiele für Wissenselemente der EN 16234 1 (e CF) Dimension 4 erleichtert dieses Dokument die Verwendung der gemeinsamen europäischen Sprache für IKT-Fachkompetenzen. Durch die Erweiterung des Wissensinhalts der EN 16234 1 (e CF) wird deren Anwendung neben weiteren damit verbundenen Referenzen aufgewertet.
Corps de connaissance fondamental pour les professionnels des technologies de l'information et de la communication (ICT BoK) - Partie 1 : Corps de connaissance
Le présent document répertorie 42 unités de connaissance indispensables et mises en œuvre dans l'environnement professionnel lié aux technologies de l'information et de la communication (TIC), compréhensibles partout en Europe. Le lien intrinsèque du présent document avec l'EN 16234-1 (e-CF) en est une caractéristique essentielle.
Le présent document a été créé pour être mis en application par :
les organismes d'enseignement, les fournisseurs de programmes d'apprentissage et de certification de tous types, y compris :
la formation et l'enseignement professionnels (FEP) ;
l'enseignement supérieur ;
la formation professionnelle continue (FPC) ;
les prestataires de services, les organisations utilisatrices et les fournisseurs de TIC ;
les professionnels des TIC, les directeurs et les départements de ressources humaines (RH) ;
les partenaires sociaux (syndicats et associations d'employeurs), les associations professionnelles et les organismes d'accréditation, de validation et d'évaluation ;
les analystes de marché et les décideurs ; et
d'autres organisations et parties prenantes des secteurs public et privé.
Le présent document est conçu comme un élément constitutif du professionnalisme en matière de TIC en Europe.
L'objectif premier du présent document est d'apporter une contribution significative au vaste concept de professionnalisme dans le domaine des TIC, fondé sur quatre éléments constitutifs : le corps de connaissance, les compétences e-CF, l'éthique professionnelle et l'éducation et la formation. En complément de l'EN 16234-1 (e-CF), qui fournit un langage européen commun à la fois efficace et largement accepté pour les compétences professionnelles dans le domaine des TIC, le corps de connaissance fondamental européen pour les TIC (ICT BoK) contribue également à la connaissance professionnelle dans ce domaine en améliorant la transparence et la maturité des professions des TIC en Europe.
Plus particulièrement, le document fournit une bibliothèque structurée d'éléments de connaissance applicables aux professionnels des TIC dans un large éventail de disciplines. Les éléments de connaissance sont identifiés comme suit :
a) les connaissances communes, applicables à tous les professionnels des TIC, quelle que soit leur spécialité ;
b) les connaissances de base, qui fournissent le fondement et étayent chacune un ensemble de disciplines/spécialités différentes ;
c) les connaissances spécialisées, qui se rapportent à des connaissances d'expert approfondies et très spécifiques.
Bien qu'elle fournisse et ajoute de la valeur pour toutes les parties prenantes, les connaissances définies par le présent document offrent une perspective et un point d'entrée particulièrement utiles pour les organismes d'enseignement qui cherchent à participer au développement des compétences professionnelles dans le domaine des TIC. Étant le prolongement naturel des exemples de connaissance de la Dimension 4 de l'EN 16234-1 (e-CF), le présent document facilite également l'utilisation du langage européen commun pour les compétences professionnelles dans le domaine des TIC. En élargissant le contenu des connaissances de l'EN 16234-1 (e-CF), il ajoute de la valeur à son application, parallèlement à d'autres références connexes.
Osnovni nabor znanj za poklic IKT (ICT BoK) - 1. del: Nabor znanj
Ta dokument bo zagotovil osnovni nabor znanj, ki si ga delijo vsi strokovnjaki za IKT ne glede na svojo specializacijo. Vzpostavil bo temelj profesionalizma in spremenil naravo poklicev IKT iz izoliranih področij specializiranega znanja v izmenjavo povezanega skupnega znanja, kar bo podlaga za izboljšano zagotavljanje izdelkov in storitev.
Ta dokument bo izključil skupnost uporabnikov IT, vendar bo zajemal strokovnjake za IKT, opredeljene v standardu EN 16234-1.
Zagotavljal bo podporo deležnikom na področju informacijske in komunikacijske tehnologije (IKT), še zlasti za:
– službe, uporabnike in organizacije za zagotavljanje informacijske in komunikacijske tehnologije;
– oddelke s strokovnjaki, vodstvenim kadrom ter človeškimi viri na področju informacijske in komunikacijske tehnologije;
– ustanove za poklicno izobraževanje in organe usposabljanja, vključno z višješolskim izobraževanjem;
– socialne partnerje (združenja sindikatov in zveze delodajalcev);
– strokovna združenja ter organe za akreditacijo, potrjevanje in ocenjevanje;
– tržne analitike in oblikovalce politik; ter
– druge organizacije in deležnike v javnem sektorju ter zasebnih sektorjih,
pri čemer bo dokument uporabljen kot referenčni standard.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-junij-2022
Osnovni nabor znanj za poklic IKT (ICT BoK) - 1. del: Nabor znanj
Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 1: Body of
Knowledge
Europäischer Grundwissensbestand für den IKT-Beruf (ICT BoK) - Teil 1: Der
Wissensbestand
Corps de connaissance fondamental pour les professionnels des technologies de
l'information et de la communication (ICT BoK) - Partie 1 : Corps de connaissance
Ta slovenski standard je istoveten z: EN 17748-1:2022
ICS:
03.100.30 Vodenje ljudi Management of human
resources
35.020 Informacijska tehnika in Information technology (IT) in
tehnologija na splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EN 17748-1
EUROPEAN STANDARD
NORME EUROPÉENNE
April 2022
EUROPÄISCHE NORM
ICS 03.100.30; 35.020
English Version
Foundational Body of Knowledge for the ICT Profession
(ICT BoK) - Part 1: Body of Knowledge
Corps de connaissance fondamental pour les Europäischer Grundwissensbestand für den IKT-Beruf
professionnels des technologies de l'information et de (ICT BoK) - Teil 1: Der Wissensbestand
la communication (ICT BoK) - Partie 1 : Corps de
connaissance
This European Standard was approved by CEN on 25 March 2022.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2022 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 17748-1:2022 E
worldwide for CEN national Members.
Contents Page
European foreword . 4
Introduction . 5
1 Scope . 6
2 Normative references . 7
3 Terms and definitions . 7
4 Symbols and abbreviated terms . 10
5 Main Principle . 14
5.1 General . 14
5.2 Body of Knowledge index (views) . 15
5.2.1 General . 15
5.2.2 View by knowledge domains. 16
5.2.3 View by EN 16234-1 (e-CF) areas / ICT processes. 17
5.2.4 View by EN 16234-1 (e-CF) competences . 19
5.2.5 View by CWA 16458 European ICT Professional Role Profiles. 19
5.3 Body of Knowledge content . 20
5.3.1 General . 20
5.3.2 Common knowledge . 21
5.3.3 Base knowledge . 22
5.3.4 Specialised knowledge . 22
5.4 The Knowledge Unit Template . 22
5.4.1 The template . 22
5.4.2 Relationship between common, base and specialised knowledge . 23
6 Foundational Body of Knowledge for the ICT Profession overview . 25
6.1 General . 25
6.2 ICT BoK view by Knowledge Domains . 26
6.3 ICT BoK view by EN 16234-1 (e-CF) areas / ICT processes . 28
6.4 ICT BoK view by EN 16234-1 (e-CF) competences . 30
6.5 ICT BoK view by CWA 16458 European ICT Professional Role Profiles . 35
7 Foundational Body of Knowledge for the ICT Profession full description . 39
Annex A (informative) Knowledge Unit Development Guide . 82
A.1 General . 82
A.2 Allocation of knowledge to different categories . 82
A.3 Relation between different parts of the template . 82
A.4 Knowledge examples from the EN 16234-1 (e-CF) . 83
A.5 Specialised knowledge examples . 83
A.6 Behavioural knowledge . 83
A.7 Transversal knowledge. 83
A.8 Deliverables . 83
Annex B (informative) Linking e-CF knowledge and skills examples with ICT BoK
Knowledge Units . 84
Bibliography . 99
European foreword
This document (EN 17748-1:2022) has been prepared by the Technical Committee CEN/TC 428 “ICT
professionalism and digital competences”, the secretariat of which is held by UNI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by October 2022, and conflicting national standards shall
be withdrawn at the latest by October 2022.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This series consists of two parts:
— EN 17748-1:2022, Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 1: The
Body of Knowledge, published as a European Norm (EN).
— CEN/TR 17748-2:2022, Foundational Body of Knowledge for the ICT Profession (ICT BoK) - Part 2:
User Guide and Methodology, published as a CEN Technical Report (TR).
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Introduction
This document provides a tool to support mutual understanding and provide transparency of language
through the articulation of knowledge required and deployed by Information and Communication
Technology (ICT) professionals.
Complementary to the EN 16234-1 (e-CF), that provides a common European language for ICT
professional competence, this document, EN 17748-1:2022 (ICT BoK) makes an additional contribution
to increasing transparency and maturity of the ICT Profession across Europe.
This document identifies knowledge and sub divides each knowledge unit into three elements:
a) common knowledge applicable to all ICT professionals regardless of speciality;
b) base knowledge that provides a foundation and underpins each of a range of different disciplines/
specialisms;
c) specialised knowledge pertaining to in-depth, very specific expert knowledge.
For c) specialised knowledge, where applicable, sources of further specialist knowledge are signposted
as examples to relevant in-depth complementary sources.
To support users of this document, the following narrative provides an overview of the design
philosophy and principles adopted during the standard’s construction. In addition, these underpinning
principles will provide guidance for future document updates.
The Guiding Principles:
This document is an enabler; it is designed to be a tool to empower users, not to restrict them.
This document provides a structure and content for application by many types of users from
organisations in the private and public sector, educational institutions, learning program and
certification providers of all categories including Vocational and Educational Training (VET), Higher
education (HE) and Continuous Professional Development (CPD) and ICT organisations from the
demand and supply side, social partners, professional associations and individuals. In this broad
application context, this document is designed to support common understanding, it is not intended to
mandate the use of each and every word used in the document.
This document is an integrated component of the four building blocks of ICT professionalism for
Europe and offers the identification of essential knowledge elements common to the ICT profession.
This document is neutral and intrinsically linked to the EN 16234-1 (e-CF). It does not follow the
specific interests of a few major influencers; it has been developed and will be maintained through the
CEN standards process.
This document expresses common, base and specialised knowledge of relevance to the ICT
profession in the following context; knowledge, alongside skill and attitude, is an integrated
component of competence as defined in the EN 16234-1 (e-CF).
Knowledge units are the core structure of this document; they are labelled to enable easy access
from viewpoints relevant to the user. Flexibility of application is supported by tagging from four
perspectives; the EN 16234-1 (e-CF) areas and competences, CWA 16458 (European ICT Professional
Role Profiles) and from traditional knowledge domains.
Knowledge units are articulated at a general level of granularity and each is further detailed by the
provision of knowledge elements presented in a common template. Knowledge elements are
accompanied by examples of the application of each.
1 Scope
This document provides a reference of 42 knowledge units as required and applied in the Information
and Communication Technology (ICT) professional work environment that can be understood across
Europe. An intrinsic link with the EN 16234-1 (e-CF) is an essential characteristic of this document.
The document is created for application by:
— educational institutions, learning prog
...
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