Information and documentation — Emergency preparedness and response

This document provides a context for emergency planning, response and recovery for all types of an archive, library or museum collections in light of other existing plans. It provides responders and other stakeholders with an outline for planning, responding and recovering. This document does not address the causes of a critical event, but the consequences and wider impacts. This document outlines a cycle for developing, exercising and reviewing a plan, and how to present a plan. It aims to encourage responders to develop their capabilities in emergency preparedness and touches on some elements of response and recovery, where relevant, by highlighting indicators of good practice. It is not intended to be an operations manual as there is no single approach that meets the needs of every site, nor is there one single set of organizational arrangements that is appropriate to each and every type of emergency.

Information et documentation — Préparation et réponse aux situations d'urgence

Le présent document fournit un contexte pour la planification, la réponse et le rétablissement face aux situations d'urgence pour tout type de collections d'archives, de bibliothèques ou de musées, en tenant compte d'autres plans existants. Il donne aux intervenants et autres parties prenantes un schéma général pour la planification, la réponse et le rétablissement. Le présent document ne traite pas des causes d'un événement critique, mais de ses conséquences et de ses impacts plus larges. Le présent document décrit un cycle pour l'élaboration, l'application et la révision d'un plan, ainsi que la manière de présenter ce plan. Il vise à encourager les intervenants à développer leurs capacités de préparation aux situations d'urgence, et mentionne le cas échéant certains éléments de réponse et de rétablissement, en mettant en évidence des indicateurs de bonne pratique. Le présent document n'a pas vocation à être un mode d'emploi, étant donné qu'il n'existe pas de démarche unique qui puisse satisfaire aux besoins de tous les sites, ni d'ensemble unique de dispositions organisationnelles qui soit adapté à chaque type de situation d'urgence.

Informatika in dokumentacija - Pripravljenost in odziv na izredne razmere

General Information

Status
Published
Publication Date
28-Jul-2019
Current Stage
9093 - International Standard confirmed
Start Date
09-Dec-2024
Completion Date
08-Nov-2025
Standard
ISO 21110:2021
English language
64 pages
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Standards Content (Sample)


SLOVENSKI STANDARD
01-februar-2021
Informatika in dokumentacija - Pripravljenost in odziv na izredne razmere
Information and documentation -- Emergency preparedness and response
Information et documentation -- Préparation et réponse aux situations d'urgence
Ta slovenski standard je istoveten z: ISO 21110:2019
ICS:
01.140.20 Informacijske vede Information sciences
13.200 Preprečevanje nesreč in Accident and disaster control
katastrof
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

INTERNATIONAL ISO
STANDARD 21110
First edition
2019-08
Information and documentation —
Emergency preparedness and
response
Information et documentation — Préparation et réponse aux
situations d'urgence
Reference number
©
ISO 2019
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

Contents Page
Foreword .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Planning . 3
4.1 Process of preparing . 3
4.1.1 General. 3
4.1.2 Establishing an emergency committee . 4
4.1.3 Establishing a documented program . 4
4.1.4 Stating the emergency preparedness and response plan’s objective . 5
4.2 Understanding identified risks and their impact . 5
4.2.1 General. 5
4.2.2 Identifying hazards . 6
4.2.3 Identifying building vulnerability . 7
4.2.4 Identifying collections vulnerability . 8
4.2.5 Assessment of potential damage or loss . 9
4.2.6 Risk analysis . 9
4.2.7 Security strategy .10
4.2.8 Risk management and monitoring measures .10
4.3 Definition of emergency levels and phases .10
4.4 Alignment with other emergency plans .11
4.5 Plan content .11
4.6 Plan validation .12
4.7 Plan publication and distribution .12
4.8 Plan presentation .13
4.9 Plan maintenance procedures .13
4.9.1 Principles .13
4.9.2 Maintenance in co-ordination with other plans .14
4.9.3 Procedures for maintaining the plan .14
4.10 Identifying tasks and resources .14
4.10.1 Principles .14
4.10.2 Priorities for response and recovery .15
4.10.3 Legal, financial and administrative framework .16
4.10.4 Emergency supply and equipment and resupply .17
4.10.5 Facilities . .17
4.10.6 Documentation and forms .18
4.11 Organization .19
4.12 Responsibilities .20
4.13 Training .21
4.13.1 General.21
4.13.2 Exercising and testing the plan .22
4.13.3 Debrief and evaluation .22
5 Response and recovery .23
5.1 Principles of effective response and recovery .23
5.2 Responding to an emergency .24
5.2.1 Levels of command .24
5.2.2 Management and co-ordination of the response phase .24
5.2.3 Assessments . . .25
5.2.4 Decision making and planning.26
5.2.5 Working with contractors and voluntary sector .28
5.3 Recovering from an emergency .28
5.3.1 Principles .28
5.3.2 Management and coordination .29
5.3.3 Assessment .30
5.3.4 Operations planning .30
5.3.5 Post-emergency mitigation .30
5.3.6 Funding for recovery .32
5.3.7 Ending of operations .32
5.3.8 Review . .33
6 Indicators of performance.33
6.1 General .33
6.2 Indicators and methodology .34
Annex A (informative) Stakeholders and their roles during an incident .44
Annex B (informative) Example template of response and recovery plan .46
Annex C (informative) Emergency planning — Principal components .51
Annex D (informative) Suggested roles and responsibilities during relocation.52
Annex E (informative) Typical list of tasks in the case of water leakage .53
Annex F (informative) List of supplies .55
Annex G (informative) Example of a daily occurrence report form .57
Bibliography .58
iv © ISO 2019 – All rights reserved

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison
...

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