Competence of standards professionals — Part 1: In companies

This document specifies the competence, consisting of knowledge, skills and attributes, needed to perform the tasks of standards professionals. This document is applicable to all personnel involved in some aspect of standardization in companies.

Titre manque — Partie 1: Titre manque

General Information

Status
Published
Publication Date
14-Oct-2019
Current Stage
6060 - International Standard published
Start Date
15-Oct-2019
Completion Date
15-Oct-2019
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INTERNATIONAL IWA
WORKSHOP 30-1
AGREEMENT
First edition
2019-10
Competence of standards
professionals —
Part 1:
In companies
Reference number
©
ISO 2019
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Tasks and competences . 2
4.1 Tasks. 2
4.2 Knowledge . 3
4.3 Skills . 4
4.4 Attributes . 4
5 Competence of standards professionals . 5
5.1 General . 5
5.2 Common competences . 5
5.2.1 Common knowledge . 5
5.2.2 Common skills . 6
5.2.3 Common attributes . 7
5.3 Competence for T1: “Standardization planning and evaluation” . 7
5.3.1 Description of T1 . 7
5.3.2 Knowledge for T1 . 8
5.3.3 Skills for T1 . 8
5.3.4 Attributes for T1 . 9
5.4 Competence for T2: “Standards development in companies” .10
5.4.1 Description of T2 .10
5.4.2 Knowledge for T2 .10
5.4.3 Skills for T2 .11
5.4.4 Attributes for T2 .11
5.5 Competence for T3: “Standards development in external standardization
organizations” .11
5.5.1 Description of T3 .11
5.5.2 Knowledge for T3 .12
5.5.3 Skills for T3 .12
5.5.4 Attributes for T3 .13
5.6 Competence for T4: “Applying company standards” .13
5.6.1 Description of T4 .13
5.6.2 Knowledge for T4 .14
5.6.3 Skills for T4 .15
5.6.4 Attributes for T4 .15
5.7 Competence for T5: “Applying standards developed by external standardization
organizations” .16
5.7.1 Description of T5 .16
5.7.2 Knowledge for T5 .16
5.7.3 Skills for T5 .17
5.7.4 Attributes for T5 .17
Annex A (informative) Survey questionnaire to identify the competence of standards
professionals in companies .18
Annex B (informative) Summary of ISO/IWA 30 survey results .21
Annex C (informative) Career roadmap for standards professionals in companies .24
Annex D (informative) Workshop contributors .25
Bibliography .27
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
International Workshop Agreement IWA/30-1 was approved at a workshop hosted by KATS (Korean
Agency for Technology and Standards) and KSA (Korean Standards Association), held in Jeju, Korea, in
May 2019.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2019 – All rights reserved

Introduction
Competence development and education for people performing a job or tasks related to standardization
activities is naturally one of the key interests of national standards bodies, standards-developing
organizations and industries involved in standardization activities, as well as for education providers
such as universities, professional associations and consultancy firms. Effective competence
development should be based on the competence requirements of these companies and standards-
developing organizations.
This rationale is why efforts have been made to develop knowledge or skill sets and qualification
programmes for standards professionals at the international, regional and national levels. At the
international level, ISO created a task force team under the Technical Management Board (TMB)
to develop capability requirements for chairs, secretaries and project editors. At the regional level,
relevant projects and activities have been carried out with published results, such as APEC's Education
[25]
Guideline 5 and a research project undertaken by the European Commission (EC). At the national
or organizational level, several countries or organizations have already tried to define a knowledge
system, required skill sets and a qualification programme for standards professionals, including China,
Japan, Korea and the United States.
These efforts have presented a need for competence requirements for standards professionals.
To deliver objectivity in this document, a global survey was carried out to identify the common and
specific competences required and then recommended for standards professionals in companies and
[26]
standards-related organizations. This document is based on APEC's Education Guideline 6 , the
responses to the global survey and an analysis of the responses. It presents the tasks and the related
competences for standards professionals in two separate parts: in companies (this document) and in
standards-related organizations (ISO/IWA 30-2).
This document includes the following topics:
— the structure of tasks and sub-tasks of standards professionals in companies;
— the common competences for standards professionals in companies;
— the competences by task for standards professionals in companies;
— a career roadmap for standards professionals in companies.
This document does not cover the certification of persons or qualifications for personnel issues. Also,
this document in principle does not focus on comp
...


INTERNATIONAL IWA
WORKSHOP 30-1
AGREEMENT
First edition
2019-10
Competence of standards
professionals —
Part 1:
In companies
Reference number
©
ISO 2019
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Tasks and competences . 2
4.1 Tasks. 2
4.2 Knowledge . 3
4.3 Skills . 4
4.4 Attributes . 4
5 Competence of standards professionals . 5
5.1 General . 5
5.2 Common competences . 5
5.2.1 Common knowledge . 5
5.2.2 Common skills . 6
5.2.3 Common attributes . 7
5.3 Competence for T1: “Standardization planning and evaluation” . 7
5.3.1 Description of T1 . 7
5.3.2 Knowledge for T1 . 8
5.3.3 Skills for T1 . 8
5.3.4 Attributes for T1 . 9
5.4 Competence for T2: “Standards development in companies” .10
5.4.1 Description of T2 .10
5.4.2 Knowledge for T2 .10
5.4.3 Skills for T2 .11
5.4.4 Attributes for T2 .11
5.5 Competence for T3: “Standards development in external standardization
organizations” .11
5.5.1 Description of T3 .11
5.5.2 Knowledge for T3 .12
5.5.3 Skills for T3 .12
5.5.4 Attributes for T3 .13
5.6 Competence for T4: “Applying company standards” .13
5.6.1 Description of T4 .13
5.6.2 Knowledge for T4 .14
5.6.3 Skills for T4 .15
5.6.4 Attributes for T4 .15
5.7 Competence for T5: “Applying standards developed by external standardization
organizations” .16
5.7.1 Description of T5 .16
5.7.2 Knowledge for T5 .16
5.7.3 Skills for T5 .17
5.7.4 Attributes for T5 .17
Annex A (informative) Survey questionnaire to identify the competence of standards
professionals in companies .18
Annex B (informative) Summary of ISO/IWA 30 survey results .21
Annex C (informative) Career roadmap for standards professionals in companies .24
Annex D (informative) Workshop contributors .25
Bibliography .27
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
International Workshop Agreement IWA/30-1 was approved at a workshop hosted by KATS (Korean
Agency for Technology and Standards) and KSA (Korean Standards Association), held in Jeju, Korea, in
May 2019.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2019 – All rights reserved

Introduction
Competence development and education for people performing a job or tasks related to standardization
activities is naturally one of the key interests of national standards bodies, standards-developing
organizations and industries involved in standardization activities, as well as for education providers
such as universities, professional associations and consultancy firms. Effective competence
development should be based on the competence requirements of these companies and standards-
developing organizations.
This rationale is why efforts have been made to develop knowledge or skill sets and qualification
programmes for standards professionals at the international, regional and national levels. At the
international level, ISO created a task force team under the Technical Management Board (TMB)
to develop capability requirements for chairs, secretaries and project editors. At the regional level,
relevant projects and activities have been carried out with published results, such as APEC's Education
[25]
Guideline 5 and a research project undertaken by the European Commission (EC). At the national
or organizational level, several countries or organizations have already tried to define a knowledge
system, required skill sets and a qualification programme for standards professionals, including China,
Japan, Korea and the United States.
These efforts have presented a need for competence requirements for standards professionals.
To deliver objectivity in this document, a global survey was carried out to identify the common and
specific competences required and then recommended for standards professionals in companies and
[26]
standards-related organizations. This document is based on APEC's Education Guideline 6 , the
responses to the global survey and an analysis of the responses. It presents the tasks and the related
competences for standards professionals in two separate parts: in companies (this document) and in
standards-related organizations (ISO/IWA 30-2).
This document includes the following topics:
— the structure of tasks and sub-tasks of standards professionals in companies;
— the common competences for standards professionals in companies;
— the competences by task for standards professionals in companies;
— a career roadmap for standards professionals in companies.
This document does not cover the certification of persons or qualifications for personnel issues. Also,
this document in principle does not focus on comp
...

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