EN 60300-3-14:2004

SLOVENSKI STANDARD
01-marec-2005
Vodenje zagotovljivosti – 3-14. del: Vodilo za uporabo – Vzdrževanje in podpora
vzdrževanju (IEC 60300-3-14:2004)
Dependability management -- Part 3-14: Application guide - Maintenance and
maintenance support
Zuverlässigkeitsmanagement -- Teil 3-14: Anwendungsleitfaden - Instandhaltung und
Instandhaltungsunterstützung
Gestion de la sûreté de fonctionnement -- Partie 3-14: Guide d'application - Maintenance
et support de maintenance
Ta slovenski standard je istoveten z: EN 60300-3-14:2004
ICS:
03.120.01 Kakovost na splošno Quality in general
21.020 =QDþLOQRVWLLQQDþUWRYDQMH Characteristics and design of
VWURMHYDSDUDWRYRSUHPH machines, apparatus,
equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD EN 60300-3-14
NORME EUROPÉENNE
EUROPÄISCHE NORM May 2004
ICS 03.100.40; 03.120.01
English version
Dependability management
Part 3-14: Application guide -
Maintenance and maintenance support
(IEC 60300-3-14:2004)
Gestion de la sûreté de fonctionnement Zuverlässigkeitsmanagement
Partie 3-14: Guide d'application - Teil 3-14: Anwendungsleitfaden -
Maintenance et support de maintenance Instandhaltung und
(CEI 60300-3-14:2004) Instandhaltungsbereitschaft
(IEC 60300-3-14:2004)
This European Standard was approved by CENELEC on 2004-05-01. CENELEC members are bound to
comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the Central Secretariat or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and
notified to the Central Secretariat has the same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,
Switzerland and United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Central Secretariat: rue de Stassart 35, B - 1050 Brussels

© 2004 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.

Ref. No. EN 60300-3-14:2004 E
Foreword
The text of document 56/929/FDIS, future edition 1 of IEC 60300-3-14, prepared by IEC TC 56,
Dependability, was submitted to the IEC-CENELEC parallel vote and was approved by CENELEC as
EN 60300-3-14 on 2004-05-01.
The following dates were fixed:

– latest date by which the EN has to be implemented
at national level by publication of an identical
national standard or by endorsement (dop) 2005-02-01

– latest date by which the national standards conflicting
with the EN have to be withdrawn (dow) 2007-05-01

Annex ZA has been added by CENELEC.
__________
Endorsement notice
The text of the International Standard IEC 60300-3-14:2004 was approved by CENELEC as a European
Standard without any modification.

In the official version, for Bibliography, the following note has to be added for the standard indicated:

ISO 9000 NOTE Harmonized as EN ISO 9000:2000 (not modified).
__________
- 3 - EN 60300-3-14:2004
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
NOTE Where an international publication has been modified by common modifications, indicated by (mod), the relevant
EN/HD applies.
Publication Year Title EN/HD Year
IEC 60300-1 2003 Dependability management EN 60300-1 2003
Part 1: Dependability management
systems
IEC 60300-2 2004 Part 2: Guidelines for dependability EN 60300-2 2004
management
1)
IEC 60300-3-2 - Part 3: Application guide - -
Section 2: Collection of dependability
data from the field
1)
IEC 60300-3-3 - Part 3-3: Application guide - Life cycle - -
costing
1)
IEC 60300-3-10 - Part 3-10: Application guide - - -
Maintainability
1)
IEC 60300-3-11 - Part 3-11: Application guide - reliability - -
centered maintenance
1) 2)
IEC 60300-3-12 - Part 3-12: Application guide - Integrated EN 60300-3-12 2004
logistic support
1)
IEC 60706-3 - Guide on maintainability of equipment - -
Part 3: Sections Six and Seven -
Verification and collection, analysis and
presentation of data
1)
IEC 60706-5 - Part 5 - Section 4: Diagnostic testing - -

1) 2)
IEC 60812 - Analysis techniques for system reliability - HD 485 S1 1987
Procedure for failure mode and effects
analysis (FMEA)
1) 2)
IEC 61025 - Fault tree analysis (FTA) HD 617 S1 1992

1)
IEC 61649 - Goodness-of-fit tests, confidence - -
intervals and lower confidence limits for
Weibull distributed data
1)
Undated reference.
2)
Valid edition at date of issue.

NORME CEI
INTERNATIONALE IEC
60300-3-14
INTERNATIONAL
Première édition
STANDARD
First edition
2004-03
Gestion de la sûreté de fonctionnement –
Partie 3-14:
Guide d'application –
Maintenance et support de maintenance
Dependability management –
Part 3-14:
Application guide –
Maintenance and maintenance support
© IEC 2004 Droits de reproduction réservés ⎯ Copyright - all rights reserved
Aucune partie de cette publication ne peut être reproduite ni No part of this publication may be reproduced or utilized in any
utilisée sous quelque forme que ce soit et par aucun procédé, form or by any means, electronic or mechanical, including
électronique ou mécanique, y compris la photocopie et les photocopying and microfilm, without permission in writing from
microfilms, sans l'accord écrit de l'éditeur. the publisher.
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Telephone: +41 22 919 02 11 Telefax: +41 22 919 03 00 E-mail: inmail@iec.ch Web: www.iec.ch
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Pour prix, voir catalogue en vigueur
For price, see current catalogue

60300-3-14 © IEC:2004 – 3 –
CONTENTS
FOREWORD.7
INTRODUCTION.11
1 Scope.13
2 Normativereferences.13
3 Terms, definitions and acronyms .15
3.1 Terms and definitions .15
3.2 Acronyms.21
4 Maintenance and maintenance support overview.21
4.1 Life cycle aspects.21
4.1.1 General.21
4.1.2 Scenarios for maintenance and maintenance support .25
4.1.3 Concept and definition phase .25
4.1.4 Design and development phase.25
4.1.5 Manufacturing phase.27
4.1.6 Installation phase.29
4.1.7 Operation and maintenance phase .29
4.1.8 Disposal phase.29
4.2 Description of maintenance .29
4.2.1 General.29
4.2.2 Maintenance policy and concept .31
4.2.3 Indenture levels.31
4.2.4 Maintenance echelons.31
4.2.5 Preventive and corrective maintenance .33
4.3 Description of maintenance support.35
5 Management responsibility.35
5.1 Management commitment.35
5.2 Customers.35
5.3 Maintenance policy.35
5.4 Planning of maintenance and maintenance support .37
5.5 Responsibility, authority and communication .37
6 Maintenance process implementation .37
6.1 General.37
6.2 Maintenance management.39
6.3 Maintenance and maintenance support planning .39
6.3.1 General.39
6.3.2 Determination of maintenance support.41
6.3.3 Maintenance task identification.43
6.3.4 Maintenance task analysis.45
6.3.5 Identification of maintenance support resources .47
6.4 Maintenance preparation.49
6.5 Maintenance execution.49

60300-3-14 © IEC:2004 – 5 –
7 Resource management.51
7.1 Provision of resources.51
7.2 Human resources.51
7.2.1 General.51
7.2.2 Training.53
7.3 Infrastructure.53
7.3.1 General.53
7.3.2 Support equipment .53
7.3.3 Built-in test equipment (BITE).57
7.3.4 Maintenance facilities.59
7.3.5 Administration and technical facilities .59
7.3.6 Computerized maintenance information systems .61
7.4 Information resources.61
7.4.1 General.61
7.4.2 Documentation.61
7.4.3 Maintenance information.67
7.5 Materials and spare parts .69
7.5.1 General.69
7.5.2 Spare parts quantification.71
7.5.3 Spare parts identification.73
8 Measurement, analysis and improvement .75
8.1 General.75
8.2 Monitoring and measurement.
...