Dependability management - Part 3-12: Application guide - Integrated logistic support

IEC 60300-3-12:2011 is an application guide for establishing an integrated logistic support (ILS) management system. It is intended to be used by a wide range of suppliers including large and small companies wishing to offer a competitive and quality item which is optimized for the purchaser and supplier for the complete life cycle of the item. It also includes common practices and logistic data analyses that are related to ILS. This edition includes the following significant technical changes with respect to the previous edition:
- provision of a better overview of the whole ILS process;
- updating of the document to align with associated dependability standards that were introduced after the previous edition.

Zuverlässigkeitsmanagement - Teil 3-12: Anwendungsleitfaden - Integrierte logistische Unterstützung

Gestion de la sûreté de fonctionnement - Partie 3-12: Guide d'application - Soutien logistique intégré

La CEI 60300-3-12:2011 est un guide d'application qui permet de mettre en place un système de management de soutien logistique intégré (SLI). Elle est destinée à être utilisée par un large éventail de fournisseurs, y compris les grandes et petites entreprises, souhaitant offrir une entité compétitive et de qualité dont les caractéristiques sont optimisées pour l'acheteur et le fournisseur pendant toute sa durée de vie. Elle donne également les pratiques communément mises en oeuvre et des analyses de données logistiques en matière de SLI. Cette édition inclut les modifications techniques majeures suivantes par rapport à l'édition précédente:
- fourniture d'un meilleur aperçu de l'ensemble du processus ILS;
- mise à jour du document pour s'aligner sur les normes de fiabilité associées qui ont été introduites après l'édition précédente.

Vodenje zagotovljivosti - 3-12. del: Vodilo za uporabo - Integrirana logistična podpora (IEC 60300-3-12:2011)

Ta del IEC 60300 je vodilo za uporabo pri vzpostavljanju sistema za upravljanje integrirane logistične podpore (ILS).
Uporabljali naj bi ga številni dobavitelji, vključno z velikimi in majhnimi podjetji, ki želijo ponuditi kompetitiven in kakovosten izdelek, ki je v celotnem življenjskem ciklu optimiziran za kupca in dobavitelja. Vključuje tudi običajno prakso in analize logističnih podatkov, povezane z ILS.

General Information

Status
Published
Publication Date
24-Mar-2011
Withdrawal Date
23-Mar-2014
Technical Committee
Drafting Committee
Parallel Committee
Current Stage
6060 - Document made available - Publishing
Start Date
25-Mar-2011
Completion Date
25-Mar-2011

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SLOVENSKI STANDARD
01-maj-2011
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SIST EN 60300-3-12:2004
9RGHQMH]DJRWRYOMLYRVWLGHO9RGLOR]DXSRUDER,QWHJULUDQDORJLVWLþQD
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Dependability management - Part 3-12: Application guide - Integrated logistic support
(IEC 60300-3-12:2011)
Zuverlässigkeitsmanagement - Teil 3-12: Anwendungsleitfaden - Integrierte logistische
Unterstützung (IEC 60300-3-12:2011)
Gestion de la sûreté de fonctionnement - Partie 3-12: Guide d'application - Soutien
logistique intégré (CEI 60300-3-12:2011)
Ta slovenski standard je istoveten z: EN 60300-3-12:2011
ICS:
03.120.01 Kakovost na splošno Quality in general
21.020 =QDþLOQRVWLLQQDþUWRYDQMH Characteristics and design of
VWURMHYDSDUDWRYRSUHPH machines, apparatus,
equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN 60300-3-12
NORME EUROPÉENNE
March 2011
EUROPÄISCHE NORM
ICS 03.120.30; 21.020 Supersedes EN 60300-3-12:2004

English version
Dependability management -
Part 3-12: Application guide -
Integrated logistic support
(IEC 60300-3-12:2011)
Gestion de la sûreté de fonctionnement - Zuverlässigkeitsmanagement -
Partie 3-12: Guide d'application - Teil 3-12: Anwendungsleitfaden -
Soutien logistique intégré Integrierte logistische Unterstützung
(CEI 60300-3-12:2011) (IEC 60300-3-12:2011)

This European Standard was approved by CENELEC on 2011-03-24. CENELEC members are bound to comply
with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard
the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the Central Secretariat or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and notified
to the Central Secretariat has the same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus,
the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia,
Spain, Sweden, Switzerland and the United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Management Centre: Avenue Marnix 17, B - 1000 Brussels

© 2011 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.
Ref. No. EN 60300-3-12:2011 E
Foreword
The text of document 56/1398/FDIS, future edition 2 of IEC 60300-3-12, prepared by IEC TC 56,
Dependability, was submitted to the IEC-CENELEC parallel vote and was approved by CENELEC as
EN 60300-3-12 on 2011-03-24.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN and CENELEC shall not be held responsible for identifying any or all such patent
rights.
This European Standard supersedes EN 60300-3-12:2004.
EN 60300-3-12:2004:
– provision of a better overview of the whole ILS process;
– updating of the document to align with associated dependability standards that were introduced after
EN 60300-3-12:2004.
The following dates were fixed:
– latest date by which the EN has to be implemented
at national level by publication of an identical
national standard or by endorsement (dop) 2011-12-24
– latest date by which the national standards conflicting
with the EN have to be withdrawn (dow) 2014-03-24
Annex ZA has been added by CENELEC.
__________
Endorsement notice
The text of the International Standard IEC 60300-3-12:2011 was approved by CENELEC as a European
Standard without any modification.
__________
- 3 - EN 60300-3-12:2011
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications

The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.

NOTE  When an international publication has been modified by common modifications, indicated by (mod), the relevant EN/HD
applies.
Publication Year Title EN/HD Year

IEC 60050-191 - International Electrotechnical Vocabulary - -
(IEV) -
Chapter 191: Dependability and quality of
service
IEC 60300-3-1 - Dependability management - EN 60300-3-1 -
Part 3-1: Application guide - Analysis
techniques for dependability - Guide on
methodology
IEC 60300-3-2 - Dependability management - EN 60300-3-2 -
Part 3-2: Application guide - Collection of
dependability data from the field

IEC 60300-3-3 - Dependability management - EN 60300-3-3 -
Part 3-3: Application guide - Life cycle costing

IEC 60300-3-4 - Dependability management - EN 60300-3-4 -
Part 3-4: Application guide - Guide to the
specification of dependability requirements

IEC 60300-3-10 - Dependability management - - -
Part 3-10: Application guide - Maintainability

IEC 60300-3-11 - Dependability management - EN 60300-3-11 -
Part 3-11: Application guide - Reliability
centred maintenance
IEC 60300-3-14 - Dependability management - EN 60300-3-14 -
Part 3-14: Application guide - Maintenance
and maintenance support
IEC 60300-3-16 - Dependability management - EN 60300-3-16 -
Part 3-16: Application guide - Guidelines for
specification of maintenance support services

IEC 60706-2 - Maintainability of equipment - EN 60706-2 -
Part 2: Maintainability requirements and
studies during the design and development
phase
IEC 60706-3 - Maintainability of equipment - EN 60706-3 -
Part 3: Verification and collection, analysis
and presentation of data
IEC 60706-5 - Maintainability of equipment - EN 60706-5 -
Part 5: Testability and diagnostic testing

IEC 60812 - Analysis techniques for system reliability - EN 60812 -
Procedure for failure mode and effects
analysis (FMEA)
IEC 61160 - Design review EN 61160 -

Publication Year Title EN/HD Year

IEC 62402 - Obsolescence management - EN 62402 -
Application guide
IEC 62508 - Guidance on human aspects of EN 62508 -
dependability
IEC 60300-3-12 ®
Edition 2.0 2011-02
INTERNATIONAL
STANDARD
NORME
INTERNATIONALE
Dependability management –
Part 3-12: Application guide – Integrated logistic support

Gestion de la sûreté de fonctionnement –
Partie 3-12: Guide d’application – Soutien logistique intégré

INTERNATIONAL
ELECTROTECHNICAL
COMMISSION
COMMISSION
ELECTROTECHNIQUE
PRICE CODE
INTERNATIONALE
CODE PRIX XA
ICS 03.120.30; 21.020 ISBN 978-2-88912-349-0

–   – 60300-3-12  IEC:2011
CONTENTS
FOREWORD . 5
INTRODUCTION . 7
1 Scope . 8
2 Normative references . 8
3 Terms, definitions and abbreviations . 9
3.1 Terms and definitions . 9
3.2 Abbreviations . 10
4 Principles of integrated logistic support (ILS) . 11
4.1 ILS objectives . 11
4.2 Application of ILS . 11
4.3 Elements of ILS . 12
4.4 Structure of ILS . 13
5 Planning and management of ILS . 15
5.1 General . 15
5.2 Management structure and responsibilities . 15
5.3 Controlling documentation and review processes . 16
5.3.1 Planning documentation . 16
5.3.2 Recommended review procedures . 16
5.3.3 Identification of supportability issues . 16
6 Logistic support analysis (LSA) . 17
7 Customer profile constraints and supportability factors . 18
7.1 General . 18
7.2 Customer profile constraints . 18
7.3 Supportability factors . 19
7.3.1 Logistic support harmonization . 19
7.3.2 Logistic support improvement (LSI) . 20
7.3.3 Technological opportunities to improve logistic support . 20
7.3.4 Supportability options . 20
7.4 Supportability factors report . 21
8 Identification of maintenance and logistic support activities . 21
8.1 Purpose and process . 21
8.2 Identifying options . 22
8.3 Factors influencing a trade-off study . 23
8.4 Establishing the criteria to conduct a trade-off study. 24
8.5 Conducting a trade-off study . 25
8.6 Trade-off study reports . 25
9 Investigation of maintenance activities and determination of LSA activities . 26
9.1 General . 26
9.2 Maintenance support task (MST) . 26
9.2.1 General . 26
9.2.2 Maintenance support task process . 27
9.2.3 LSA database . 27
9.2.4 Outputs . 27
9.3 Potential impact on existing logistic support for new items. 29
9.3.1 General . 29

60300-3-12  IEC:2011 – 3 –
9.3.2 Activity description . 29
9.4 Post-production support (PPS) . 30
9.4.1 General . 30
9.4.2 Activity description . 30
9.4.3 Post-production support (PPS) plan . 30
10 Verification of logistic supportability . 31
10.1 General . 31
10.2 Logistic support acceptance strategy . 31
10.3 Monitoring of field data . 32
11 ILS outputs . 33
11.1 General . 33
11.2 Outputs used to influence the design pro
...

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