CEN/TR 16427:2013
(Main)Intelligent transport systems - Public transport - Traveller Information for Visually Impaired People (TI-VIP)
Intelligent transport systems - Public transport - Traveller Information for Visually Impaired People (TI-VIP)
This Technical Report is based on work undertaken to define the scope for a possible Technical Specification that would specify the information needed by blind and visually impaired people (VIP) when they are travelling. This information is primarily intended for users of road-based transport like buses, trolleybuses and trams, but it can also be used for subway, regional and inter-city trains.
The Technical Specification that is suggested would aim to define the contents of the information required at an urban or regional level. Its goal would be to make consistent information for VIP who are travelling anywhere in Europe. It would define the nature and the structure of the information for VIP using public transport to make it familiar, homogeneous and consistent.
The Technical Specification would be applicable to organisations and operators of facilities for Public Transport and related services, either urban or regional, who want to guarantee accessibility for all and comply with local laws and recommendations in that field. The suggested Technical Specification should comply with relevant laws and recommendations throughout European countries.
Such a Technical Specification should define the information and remotely controlled functions that should be available for VIPs at stops, platforms, access areas and inside/outside vehicles. The provision and the updating of the available information would be undertaken by the Public Transport operators or their partners. It would have to be linked with existing information and management systems.
A Technical Specification would identify the contents of the information, the events, the validity time periods and the information which should be offered by different classes of end-user devices.
The Technical Specification would state which information is to be provided by each one of the different classes of end-user devices.
Traveller information for Visually Impaired People is defined in a three layer top-down framework:
1. Contents of the information: this should be in accordance with relevant standards and other Technical Specifications (Transmodel, IFOPT, SIRI, TPEG, etc.) to achieve consistency of end-user information. All information has to be defined (including events for triggering, devices on which the information is presented and validity time periods). This will be based on use-cases;
2. Messaging and Dialogues: this part of the processing would have to comply with existing standards and Technical Specifications SIRI, TPEG, etc. to allow interoperability;
3. Hardware or physical media: this would define how to implement the messaging system specified above with different technical solutions to assure delivery of traveller information to the end-user. This could include collaboration with ETSI (layer for radio-communication).
The work to develop such a Technical Specification may identify additional information elements that need to be added to existing standards and Technical Specifications.
It is suggested that the first part of the Technical Specification should encompass only the first upper layer “Contents of the information” – and it is on this layer that this report concentrates.
A trip from one location to another location, often described as “door to door” (PLACE to PLACE), of a VIP involves going through several steps and phases (using various transport modes). The Technical Specification would define the information linked to each step and area crossed during a trip of a VIP. It would also define the information supply-chain for the VIP’s traveller information and the updates needed. It would have to be based on the elements and objects which are described in Transmodel and/or IFOPT.
The Technical Specification would need to take into account:
- the various transport modes used during a PLACE to PLACE trip,
- the information needed at each step in the PLACE to PLACE trip,
- the different classes of end-user devices,
(...)
Intelligente Transportsysteme - Öffentlicher Verkehr- Reiseinformationen für sehbehinderte Menschen (TI-VIP)
Systèmes intelligents de transport - Transport public - Informations des voyageurs pour les personnes en situation de handicap visuel (TI-VIP)
Le présent rapport technique s’appuie sur un travail réalisé pour définir le domaine d’application d’une éventuelle Spécification technique offrant les informations dont ont besoin les personnes aveugles et à handicap visuel dans le cadre de leur déplacement. Ces informations s’adressent essentiellement aux usagers des transports en commun routiers (bus, trolleybus et trams), mais également à ceux du métro et des trains régionaux et interurbains.
La Spécification technique proposée a pour objet de définir le contenu des informations nécessaires au niveau urbain et régional. Son objectif consiste à apporter des informations cohérentes aux personnes à handicap visuel qui voyagent partout en Europe. Il s’agit de définir la nature et la structure des informations adressées aux personnes à handicap visuel utilisant les transports publics afin de les rendre familières, homogènes et cohérentes.
La Spécification technique s’applique aux organisations et opérateurs de transport public et services connexes, urbains ou régionaux, qui souhaitent garantir « l’accessibilité pour tous » et se conformer aux lois et recommandations locales dans ce domaine. Il convient que la Spécification technique proposée soit conforme aux lois et recommandations pertinentes dans les pays européens.
Il convient que la Spécification technique définisse les informations et les fonctions télécommandées disponibles pour les personnes à handicap visuel aux points d’arrêts, sur les quais, les zones d’accès et à l’intérieur/extérieur des véhicules. La mise à disposition et la mise à jour des informations disponibles sont assurées par les opérateurs de transport public ou leurs partenaires. Elles doivent être liées aux informations et systèmes de gestion existants.
Une Spécification technique identifie le contenu des informations, les événements, les périodes de validité et les informations qu’offrent les différentes classes de dispositif de l’utilisateur final.
La Spécification technique stipule les informations que doit fournir chacune des différentes classes de dispositif de l’utilisateur final.
(...)
Inteligentni transportni sistemi - Javni prevoz - Potovalne informacije za slabovidne (TI-VIP)
To tehnično poročilo je osnovano na delu, ki je izvajano za opredelitev obsega možne tehnične specifikacije, ki bi določila informacije, ki jih potrebujejo slabovidni (VIP), ko potujejo. Te informacije so prvotno namenjene uporabnikom cestnega prevoza, kot so avtobusi, trolejbusi in tramvaji, lahko pa se uporabljajo tudi za regionalne, medmestne in podzemne vlake. Tehnična specifikacija, ki je predlagana, skuša opredeliti vsebino informacij, ki so zahtevane na mestni ali regionalni ravni. Njen cilj je določitev skladnih informacij za slabovidne, ki potujejo kjer koli po Evropi. Specifikacija bi določila naravo in strukturo informacij za slabovidne, ki uporabljajo javni prevoz, informacije pa bi s tem postale domače, enotne in skladne. Tehnična specifikacija bi bila uporabna za organizacije in upravitelje mestnega ali regionalnega javnega prevoza in povezanih storitev, ki želijo zagotoviti »dostopnost za vse« ter skladnost z lokalnimi zakoni in priporočili na tem področju. Predlagana tehnična specifikacija bi morala biti usklajena z ustreznimi zakoni in priporočili evropskih držav. Taka tehnična specifikacija bi morala določiti informacije in funkcije oddaljenega nadzora, ki bi morale biti dostopne slabovidnim na postajah, ploščadih, območjih dostopa in zunaj/znotraj vozil. Dostopne informacije bi določali in posodabljali izvajalci javnega prevoza ali njihovi partnerji. Sistem bi moral biti povezan z obstoječimi sistemi informacij in upravljanja. Tehnična specifikacija bi opredelila vsebino informacij, dogodke, čas veljavnosti in informacije, ki bi jih morali ponuditi različni razredi naprav za končne uporabnike. Tehnična specifikacija bi navedla, katere informacije naj ponudi vsak od različnih razredov naprav za končne uporabnike. »Potovalne informacije za slabovidne« so definirane v troslojnem okvirju od zgoraj do spodaj: 1. »Vsebina informacij«: to bi moralo biti v skladu z ustreznimi standardi in drugimi tehničnimi specifikacijami (Transmodel, IFOPT, SIRI, TPEG idr.) za doseganje usklajenosti informacij za končne uporabnike. Opredeljene morajo biti vse informacije (vključno z dogodki za sprožitev, napravami, ki prikazujejo informacije, in obdobjem veljavnosti informacij). To bo osnovano z uporabo primerov; 2. »Sporočanje in pogovorna okna«: ta del bi moral biti skladen z obstoječimi standardi in tehničnimi specifikacijami SIRI, TPEG idr., da bi omogočal medsebojno usklajenost; 3. »Strojna oprema ali fizični nosilci podatkov«: to bi določili, kako uveljaviti zgoraj navedeni sistem sporočil z različnimi tehničnimi rešitvami, da bi potovalne informacije prispele do končnih uporabnikov. To bi lahko vključevalo sodelovanje z inštitutom ETSI (sklad za radijsko komunikacijo). Pri razvoju take tehnične specifikacije se lahko prepozna dodatne elemente informacij, ki jih je treba dodati obstoječim standardom in tehničnim specifikacijam. Priporočeno je, da prvi del tehnične specifikacije vključuje samo zgornji okvir »Vsebina informacij«, na katerega naj se osredotoči to poročilo. Potovanje slabovidnih oseb v drug kraj, pogosto opisano kot »od vrat do vrat« (od KRAJA do KRAJA), vključuje več korakov in faz (z uporabo različnih načinov potovanja). Tehnična specifikacija bi opredelila informacije, ki se med potovanjem slabovidnih oseb povezujejo z vsemi prepotovanimi koraki in območji. Opredelila bi tudi verigo dostopa potovalnih informacij za slabovidne in potrebne posodobitve. Morala bi biti osnovana na elementih in predmetih, ki so opisani v Transmodel-u in/ali IFOPT-u. Tehnična specifikacija bi morala upoštevati: – različne načine potovanja od KRAJA do KRAJA, informacije, potrebne za vsak korak potovanja od KRAJA do KRAJA, – različne razrede naprav za končne uporabnike, – omejitve oblike informacij.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-marec-2013
Inteligentni transportni sistemi - Javni prevoz - Potovalne informacije za
slabovidne (TI-VIP)
Intelligent transport systems - Public transport - Traveller Information for Visually
Impaired People (TI-VIP)
Intelligente Transportsysteme - Öffentlicher Verkehr- Reiseinformationen für
sehbehinderte Menschen (TI-VIP)
Systèmes intelligents de transport - Transport public - Informations des voyageurs pour
les personnes en situation de handicap visuel (TI-VIP)
Ta slovenski standard je istoveten z: CEN/TR 16427:2013
ICS:
03.220.01 Transport na splošno Transport in general
11.180.30 3ULSRPRþNLLQSULODJRGLWYH]D Aids and adaptations for
EUDQMH reading
35.240.60 Uporabniške rešitve IT v IT applications in transport
transportu in trgovini and trade
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
TECHNICAL REPORT
CEN/TR 16427
RAPPORT TECHNIQUE
TECHNISCHER BERICHT
January 2013
ICS 11.180.30
English Version
Intelligent transport systems - Public transport - Traveller
Information for Visually Impaired People (TI-VIP)
Systèmes intelligents de transport - Transport public - Intelligente Transportsysteme - Öffentlicher Verkehr-
Informations des voyageurs pour les personnes en Reiseinformationen für sehbehinderte Menschen (TI-VIP)
situation de handicap visuel (TI-VIP)
This Technical Report was approved by CEN on 18 September 2012. It has been drawn up by the Technical Committee CEN/TC 278.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United
Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2013 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TR 16427:2013: E
worldwide for CEN national Members.
Contents Page
Foreword .4
Introduction .5
1 Scope .9
2 Use cases - Scenarios . 11
2.1 General . 11
2.2 Journey preparation . 11
2.2.1 Set the limiting conditions of the journey (A) . 11
2.2.2 Searching for the optimum journey (B) . 11
2.2.3 TRIP details (C/C1) . 12
2.2.4 Buying a ticket (D) . 12
2.2.5 On-trip information (E) . 12
2.3 Guidance to the access point of PT . 12
2.3.1 Walking to the access point (F) . 12
2.3.2 Finding the access point (G) . 12
2.3.3 Confirming that the VIP is at the correct access point (H) . 12
2.3.4 Topology information for the stop/station (I) . 13
2.3.5 Information about the services provided at the current interchange (J) . 13
2.4 Selection of the desired route/direction and path to the departure stop point/platform . 13
2.4.1 Selection of route and direction in the case of a spontaneous journey (K) . 13
2.4.2 Information on trains that are split on route (L) . 13
2.4.3 Walking from the ENTRANCE to the BOARDING POSITION (M) . 13
2.4.4 Finding the ticket desk, ticket machines, info points (N) . 14
2.4.5 Confirmation that the VIP has arrived at the correct platform / stop point (R) . 14
2.4.6 Information about the next departures (R1) . 14
2.5 Waiting for the right vehicle at the stop point / platform, getting on and finding a seat . 14
2.5.1 Identification of the correct vehicle and advice on any special features of the vehicle (S) . 14
2.5.2 Information at the stop stating whether the vehicle only stops on request (T) . 14
2.5.3 At the stop activate and check “request stop” (U) . 14
2.5.4 Finding the right car (V) . 14
2.5.5 Finding the right class (first/standard), and restaurant car (W) . 15
2.5.6 Opening the door by the VIP if the door is opening by pressing the button(X) . 15
2.5.7 Find entrance to upper deck (X1) . 15
2.5.8 Information on access to the vehicle (Y) . 15
2.5.9 Finding the right seat (AA) . 15
2.5.10 Finding a free seat (AB) . 15
2.5.11 Finding the toilet in the train and recognising “occupied” and “out of order” statuses
(AC) . 15
2.5.12 Using the toilet in the train or at the stop (AD) . 15
2.5.13 The VIP wants confirmation that he is in the right vehicle (AE) . 15
2.6 Travelling in public transport vehicles to an interchange stop/station or the final
destination . 16
2.6.1 When and where will the vehicle arrive at an interchange stop/station (AF) . 16
2.6.2 Is the transfer guaranteed (AG) . 16
2.6.3 If the transfer is not guaranteed, the traveller shall be offered an alternative (AH). . 16
2.7 Preparing to get off the vehicle/train at an interchange stop/station or at the final
destination . 16
2.7.1 Request a stop in a vehicle (AI) . 16
2.7.2 From which side of the vehicle does the VIP get out (AJ). 16
2.7.3 Opening the door by the VIP inside the vehicle if the door is opened by pressing the
button (AK) . 16
2.7.4 Information about the disembarkation conditions (AL) . 16
2.8 Finding the next vehicle or the exit from the station . 16
2.8.1 Information concerning which platform/sector the passenger has got off at (AM) . 16
2.8.2 Information about the next vehicle (AN) . 17
2.8.3 Guidance to the next departure stop point / platform . 17
2.8.4 Guidance to the correct access point (AP) . 17
2.8.5 Calling for transfer assistance . 17
2.9 Service messages, alternative journeys . 17
2.9.1 Delay service message (AR) . 17
2.9.2 Service message “interrupted route” (AS) . 17
2.9.3 Replacement train (AS1) . 17
2.9.4 VIP shall be able to draw attention to themselves (AS2) . 17
2.9.5 New journey info from the current location (AU) . 18
2.9.6 Electronically escorted journey (AV) . 18
2.9.7 Problem on the footpath (AX) . 18
2.9.8 General service message to the network (AY) . 18
2.9.9 General service message to interchange (AZ) . 18
2.9.10 General service message to a line (BA) . 18
2.9.11 General service message to vehicle journey (BB) . 18
3 Use cases – Forms of solutions . 19
4 Requirements . 24
4.1 Introduction . 24
4.2 Definitions of announcements . 24
4.2.1 Types of announcement content . 24
4.2.2 AAM directed to on-board loudspeakers . 25
4.2.3 AAM directed to the driver's loudspeaker . 25
4.2.4 AAM directed to external loudspeakers . 26
4.2.5 AAM at the stops with a non-interactive dynamic passenger information system . 26
4.3 Forms of announcements. 26
4.3.1 Announcing of stop names . 26
4.3.2 Examples of stop name announcements . 26
4.3.3 Message triggered by the VIP to external loudspeaker . 27
4.3.4 Message triggered by the VIP to driver’s loudspeaker . 27
4.3.5 Examples of the announcement of the Stop Passenger Information System . 27
Annex A (informative) Abbreviations and definitions . 28
A.1 Abbreviations . 28
A.2 Definitions (Data elements) . 29
A.3 Definitions (Systems and elements) . 37
Annex B (informative) Examples of implementations of described use cases . 42
B.1 Introduction .
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