SIST EN 12414:2020

SLOVENSKI STANDARD
SIST EN 12414:2020
01-september-2020
Nadomešča:
SIST EN 12414:2002
Nadzorna oprema za parkirišča - Zahteve in preskusne metode za parkirne
avtomate
Vehicle parking control equipment - Requirements and test methods for a parking
terminal
Einrichtungen zur Parküberwachung von Fahrzeugen - Parkautomaten - Anforderungen
und Prüfverfahren
Équipement de contrôle du stationnement des véhicules - Exigences et méthodes
d'essai pour un terminal de stationnement
Ta slovenski standard je istoveten z: EN 12414:2020
ICS:
39.040.99 Drugi merilniki časa Other time-measuring
instruments
SIST EN 12414:2020 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN 12414:2020

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SIST EN 12414:2020


EN 12414
EUROPEAN STANDARD

NORME EUROPÉENNE

July 2020
EUROPÄISCHE NORM
ICS 39.040.99 Supersedes EN 12414:1999
English Version

Vehicle parking control equipment - Requirements and
test methods for a parking terminal
Équipement de contrôle du stationnement des Einrichtungen zur Parküberwachung von Fahrzeugen -
véhicules - Exigences et méthodes d'essai pour un Anforderungen und Prüfverfahren für Parkautomaten
terminal de stationnement
This European Standard was approved by CEN on 3 May 2020.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2020 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 12414:2020 E
worldwide for CEN national Members.

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SIST EN 12414:2020
EN 12414:2020 (E)

Contents Page
European foreword . 4
Introduction . 5
1 Scope . 6
2 Normative references . 6
3 Terms and definitions . 7
4 Functional requirements. 9
4.1 Modes of operation . 9
4.1.1 General . 9
4.1.2 Pay and Display mode (with ticket) . 9
4.1.3 Pay and Go mode (without ticket) . 10
4.1.4 Pay on departure . 11
4.2 User interface . 13
4.2.1 Screen . 13
4.2.2 Ticket and receipt attributes . 13
4.2.3 Transaction confirmation function . 14
4.2.4 Transaction cancellation function . 14
4.2.5 Tariff selection . 14
4.2.6 Physical keyboard . 14
4.2.7 Screen standby mode . 15
4.2.8 Parking terminal visibility . 15
4.2.9 Out of service and out of order . 15
4.2.10 Languages . 15
4.2.11 Displayed information during the transaction . 15
4.2.12 Parking time calculation. 16
4.2.13 Labels, legends and button colours . 16
4.3 Connectivity of the parking terminal . 17
4.3.1 General . 17
4.3.2 Category A – Not connected parking terminal . 17
4.3.3 Category B – Connected parking terminal . 17
4.4 Payment means . 18
4.4.1 General . 18
4.4.2 Various payment means . 18
4.4.3 Confirmation and acceptance of payment . 19
4.4.4 Collection systems . 20
4.5 Embedded software . 20
4.5.1 Software configuration . 20
4.5.2 Software updates . 21
4.6 Management at the terminal . 21
4.6.1 Display of warnings (impending out of order situation) . 21
4.6.2 Ease of maintenance . 21
4.6.3 Secured access to maintenance actions . 21
4.6.4 Storage of operating and management data . 21
4.6.5 Verification of revenue held . 21
4.7 Remote management and reporting . 22
4.7.1 General . 22
4.7.2 Online status and events monitoring . 22
4.7.3 Data for statistics. 22
4.7.4 Remote configuration . 23
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4.8 Manuals . 23
5 Technical requirements . 24
5.1 Safety . 24
5.1.1 Electrical safety . 24
5.1.2 Ingress Protection (dust, water, and foreign objects) . 24
5.2 Operating capacity . 24
5.2.1 Ticket stock . 24
5.2.2 Capacity of the escrow for coins and tokens . 24
5.2.3 Capacity of the cashbox for coins and tokens . 24
5.2.4 Storage relating to transactions by electronic means of payment . 24
5.2.5 Energy autonomy . 24
5.3 Resistance to environmental conditions. 25
5.3.1 Terminal storage temperature resistance . 25
5.3.2 Terminal operation temperature and humidity resistance . 25
5.3.3 Terminal water flooding resistance . 25
5.4 Accessibility for end-user . 25
5.5 Protection against theft or burglary . 26
5.6 Data security requirements for a parking terminal . 26
5.7 Internal clock . 27
6 Test of the functional and technical requirements . 27
6.1 Tests conditions . 27
6.2 Test methods . 27
Annex A (normative) Energy autonomy test procedure . 28
A.1 Calculation of daily consumption . 28
A.2 Calculation of annual energy available . 29
A.2.1 Solar powered terminal . 29
A.2.2 Terminal powered by a combination of solar energy and a non-rechargeable battery . 30
A.3 Autonomy during 'no energy' days . 30
A.4 Energy autonomy of a terminal . 31
Annex B (normative) Security test procedure . 32
B.1 Resistance classes . 32
B.2 Test method . 32
B.2.1 General . 32
B.2.3 Choice of tools . 33
B.2.4 Resistance Time measurement . 33
B.2.5 Access to cash safe compartments . 33
B.3 Specification of tool sets . 34
B.4 Specification of hydraulic tool . 35
Annex C (normative) Test methods . 36
Bibliography . 64
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EN 12414:2020 (E)

European foreword
This document (EN 12414:2020) has been prepared by Technical Committee CEN/TC 226 “Road
equipment”, the secretariat of which is held by AFNOR.
This European Standard shall be given the status of a national standard, either by publication of
an identical text or by endorsement, at the latest by January 2021, and conflicting national standards
shall be withdrawn at the latest by January 2021.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 12414:1999.
The significant technical changes incorporated in this revision are:
— new requirements depending on the different modes of operation (Pay and Display, Pay and Go, Pay
on Departure) which justify the change in the title and the scope of this standard where “pay and
display ticket machine” has been replaced by “parking terminal”;
— test method described for each of the requirements in annex, which justify the change in the title and
scope where “test methods” has been added;
— accessibility requirements taking into account new EN 301549:2018;
— requirement for user interface taking into account new technologies (display, keyboards, touch
screen…);
— requirements and definition of categories of terminals depending on the level of connectivity with a
centralised system (centralised system requirement being out of the scope of this standard);
— requirements for minimum information to be exchanged with the centralised system for connected
terminals;
— requirements for payment means taking into account banknotes and new electronic means of
payment;
— energy autonomy requirement for terminal powered by mains supply or solar energy or combination
of solar energy and non-rechargeable battery, with detailed test procedure in annex;
— protection against theft or burglary with detailed test procedure in annex and introduction of
security classes P0 to P4, with a minimum of P0 required;
— update of operation and management requirements;
— update of normative references.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North
Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United
Kingdom.
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Introduction
This document is a revision of the EN 12414 issued in 1999. This is not a harmonized standard. This
document has been written for those called upon to manufacture, operate, maintain and use a parking
terminal with the aim of providing requirements and test methods, especially for parking terminals in
addition to the applicable European Directives.
This document takes the different modes of operation of parking terminal into account:
— pay and display mode;
— pay and go mode;
— pay on departure mode;
and the different configurations of:
— user interface;
— means of payment;
— power supply;
— connectivity;
— protection against theft or burglary;
in order to provide measurable minimum requirements and associated test methods to standardize and
qualify:
— ease of use;
— ease of operation;
— accessibility;
— security;
— energy autonomy;
— resistance to environment;
— protection against theft or burglary.
A terminal conformity to this document is understood as a conformity to all minimum requirements
applicable to the mode and configuration of the said terminal. This standard is for the terminal only, it
does not cover the centralised system. Regarding protection against theft or burglary, conformity to the
minimum requirement is reached with class P0, but in addition, classes P1-P4 have been defined to allow
terminal suppliers to verify the effectiveness of additional measures to increase the protection against
theft or burglary above P0.
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1 Scope
This document specifies the technical and functional requirements including test methods for parking
terminals. It applies to unattended terminals used to obtain the right to park for visual and/or electronic
control of multiple road vehicles, with payment where applicable.
This document only covers parking terminals.
For parking terminals connected to centralised system, this document covers the minimum information
to be exchanged with a centralised system. It does not define a standard protocol between parking
terminals and centralised systems. It does not define the centralised system.
This document does not cover pay-on-foot terminals.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 1332-3:2008, Identification card systems - Man-machine interface - Part 3: Keypads
EN 60068-2-1, Environmental testing - Part 2-1: Tests - Test A: Cold
EN 60068-2-2, Environmental testing - Part 2-2: Tests - Test B: Dry heat
EN 60068-2-30, Environmental testing - Part 2-30: Tests - Test Db: Damp heat, cyclic (12 h + 12 h cycle)
EN 60068-2-61, Environmental testing - Part 2: Test methods - Test Z/ABDM: Climatic sequence
EN 60529, Degrees of protection provided by enclosures (IP Code)
EN 60904-1, Photovoltaic devices - Part 1: Measurement of photovoltaic current-voltage characteristics
EN 61009-1, Residual current operated circuit-breakers with integral overcurrent protection for household
and similar uses (RCBOs) - Part 1: General rules
EN 62262, Degrees of protection provided by enclosures for electrical equipment against external
mechanical impacts (IK code)
EN 301549:2018, Accessibility requirements suitable for public procurement of ICT products and services
in Europe
EN ISO 9241-305:2008, Ergonomics of human-system interaction - Part 305: Optical laboratory test
methods for electronic visual displays (ISO 9241-305:2008)
EN ISO/IEC 17025, General requirements for the competence of testing and calibration laboratories
(ISO/IEC 17025)
EN ISO/IEC 17065, Conformity assessment — Requirements for bodies certifying products, processes and
services (ISO/IEC 17065)
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3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
• IEC Electropedia: available at http://www.electropedia.org/
• ISO Online browsing platform: available at https://www.iso.org/obp
3.1
token
medium accepted by a terminal and used as a substitute for currency or for test purposes
3.2
transaction
process followed at the terminal to obtain the right to park
3.3
operator
person who is responsible for the operation of the parking terminal
3.4
supplier
terminal supplier or it's representative
3.5
end-user
individual obtaining the rights to park
3.6
connected terminal
terminal communicating with a centralised system
3.7
cash
any currently valid coins or notes issued by an official banking system with a set monetary value
3.8
cash box
receptacle for the storage of cash and tokens until collection
3.9
coin validator
terminal component which identifies the validity of the coin/token inserted and accepts or rejects the
coin or token
3.10
escrow device
unit to hold coins, tokens or banknotes, before confirmation or cancellation of the transaction
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3.11
embedded software
terminal software provided by its supplier that allows:
— control of the terminal hardware components;
— control of the terminal behaviour when used;
— ability to set the operating parameters of the terminal
3.12
out of order
state of a terminal or a part of a terminal that is not able to operate
3.13
out of service
state of a terminal or a part of a terminal that has been voluntarily configured by the operator to not
operate
3.14
credit note
printed media issued by the terminal for refund purposes
3.15
ePurse
electronic storage of value, which can be used in a manner similar to cash to pay for goods including the
right to park
3.16
private card
electronic storage of prepaid value which can be used to pay for the right to park
3.17
cash safe compartment
secure part of the terminal that stores cash
3.18
service compartment
secure part of the terminal that contains technical components for operation and maintenance outside of
the cash safe compartment
3.19
return cup
receptacle that contains coins and tokens rejected or returned after cancellation
3.20
collection box
external lockable receptacle used for collection of cash
3.21
ticket
printed document for enforcement
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4 Functional requirements
4.1 Modes of operation
4.1.1 General
The modes of operation describe how the right to park is provided to end-users, then inspected by
enforcement personnel.
Three modes of operation are defined in this document:
a) the Pay and Display mode (with ticket);
b) the Pay and Go mode (without ticket);
c) the Pay on Departure (with or without ticket).
Any parking terminal shall comply with one or more modes.
4.1.2 Pay and Display mode (with ticket)
4.1.2.1 General
In this mode, a ticket is printed by the parking terminal and is to be displayed in the vehicle to allow visual
inspection by the enforcement agent. This ticket may be also used as a receipt by the end-user.
For a cash only offline transaction, a ticket with minimum printed information as detailed in 4.1.2.2, shall
be issued within four seconds after confirmation of the transaction.
For pay and display, a printer shall be installed to deliver tickets and shall respect the requirements
defined in 4.2.2.
4.1.2.2 Printed information (intended for enforcement)
This ticket shall as a minimum contain the following information on the same side of the ticket:
— amount paid (if applicable);
— parking expiry time and date (at least the month, day, hours and minutes);
— location of the parking terminal (identifier or address).
Where applicable, it shall be possible to add the following information:
— tariff category;
— unique transaction identifier;
— licence plate number;
— space number;
— issuing date and time;
— tax mandatory information;
— parking authority or operator reference.
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4.1.3 Pay and Go mode (without ticket)
4.1.3.1 General
In this mode, the end-user does not need to display a ticket in a vehicle. Inspections are based on
information that allows for identification either by the parking space or by the licence plate.
To obtain the right to park, the identification data has to be entered by the end-user into the terminal to
be recorded locally or in a centralised system.
The parking terminal shall offer the end-user the capability to correct and confirm the identification data
manually entered before payment.
The terminal shall always be able to deliver a receipt:
— by a printer that shall respect the requirements defined in 4.1.3.3 and 4.2.2
or,
— if applicable, digitally transferred to the end-user when allowed by local legislation, banks standards
and card issuers and shall respect the requirements defined in 4.1.3.3.
4.1.3.2 Storage of transaction data (intended for enforcement)
4.1.3.2.1 General
At least one of the means of storage described in 4.1.3.2.3 and 4.1.3.2.4 shall be used.
4.1.3.2.2 Stored information
Transactions shall be stored with the following information:
— parking expiry time and date (at least the month, day, hours and minutes);
— licence plate number or parking space number;
— amount paid (if applicable);
— location of the parking terminal (identifier or address);
Where applicable, it shall be possible to add the following information:
— tariff category;
— unique transaction identifier;
— date and time of issue.
4.1.3.2.3 Local storage of transaction
For terminals belonging to Category A (as defined in 4.3.2), when the transaction is confirmed by the end-
user, the information defined in 4.1.3.2.2 shall be saved in the local memory of the parking terminal for
local inspection by enforcement agent. The terminal shall have the capacity to store a minimum of 100
...