SIST EN 12798:2008

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Sistem zagotavljanja kakovosti transportnih storitev - Cestni in železniški prevoz ter prevoz po notranjih vodah - Zahteve sistema zagotavljanja kakovosti prevoza kot dopolnitev EN ISO 9001 za prevoz nevarnih snovi glede na varnostQualitätsmanagementsystem für die Beförderung - Beförderung auf der Straße , mit der Eisenbahn und auf Binnenwasserstraßen - Forderungen des Qualitätsmanagementsystems zur Ergänzung von EN ISO 9001 im Hinblick auf Sicherheit bei der Beförderung gefährlicher GüterSystemes qualité Transport - Transport par route, transport ferroviaire et transport par voie fluviale - Prescriptions realtives au systeme d'assurance qualité pour compléter l'EN ISO 9001 vis-a-vis de la sécurité pour le transport de matieres dangereusesTransport Quality Management System - Road, Rail and Inland navigation transport - Quality management system requirements to supplement EN ISO 9001 for the transport of dangerous goods with regard to safety13.300Varstvo pred nevarnimi izdelkiProtection against dangerous goods03.220.01Transport na splošnoTransport in general03.120.99Drugi standardi v zvezi s kakovostjoOther standards related to qualityICS:Ta slovenski standard je istoveten z:EN 12798:2007SIST EN 12798:2008en,de01-maj-2008SIST EN 12798:2008SLOVENSKI
STANDARDSIST EN 12798:20011DGRPHãþD



SIST EN 12798:2008



EUROPEAN STANDARDNORME EUROPÉENNEEUROPÄISCHE NORMEN 12798May 2007ICS 03.120.10; 13.300Supersedes EN 12798:1999
English VersionTransport Quality Management System - Road, Rail and Inlandnavigation transport - Quality management system requirementsto supplement EN ISO 9001 for the transport of dangerousgoods with regard to safetySystèmes qualité Transport - Transport par route, transportferroviaire et transport par voie fluviale - Prescriptionsrealtives au système d'assurance qualité pour compléterl'EN ISO 9001 vis-à-vis de la sécurité pour le transport dematières dangereusesQualitätsmanagementsystem für die Beförderung -Beförderung auf der Straße , mit der Eisenbahn und aufBinnenwasserstraßen - Forderungen desQualitätsmanagementsystems zur Ergänzung von EN ISO9001 im Hinblick auf Sicherheit bei der Beförderunggefährlicher GüterThis European Standard was approved by CEN on 15 March 2007.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this EuropeanStandard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such nationalstandards may be obtained on application to the CEN Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translationunder the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as theofficial versions.CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATIONCOMITÉ EUROPÉEN DE NORMALISATIONEUROPÄISCHES KOMITEE FÜR NORMUNGManagement Centre: rue de Stassart, 36
B-1050 Brussels© 2007 CENAll rights of exploitation in any form and by any means reservedworldwide for CEN national Members.Ref. No. EN 12798:2007: ESIST EN 12798:2008



EN 12798:2007 (E) 2 Contents Page Foreword.4 1 Scope.5 2 Normative references.5 3 Terms and definitions.5 4 Quality management system.5 4.1 General requirements.5 4.2 Documentation requirements.6 4.2.1 General.6 4.2.2 Quality manual.6 4.2.3 Control of documents.6 4.2.4 Control of records.6 5 Management responsibility.7 5.1 Management commitment.7 5.2 Customer focus.7 5.3 Quality policy.7 5.4 Planning.7 5.4.1 Quality objectives.7 5.4.2 Quality management system planning.7 5.5 Responsibility, authority and communication.7 5.5.1 Responsibility and authority.7 5.5.2 Management representative.7 5.5.3 Internal communication.7 5.6 Management review.7 6 Resource management.8 6.1 Provision of resources.8 6.2 Human resources.8 6.2.1 General.8 6.2.2 Competence, awareness and training.8 6.3 Infrastructure.8 6.4 Work environment.8 7 Product realization.8 7.1 Planning of product realization.8 7.2 Customer-related processes.8 7.3 Design and development.8 7.4 Purchasing.9 7.4.1 Process.9 7.4.2 Purchasing information.9 7.4.3 Verification of purchased product.9 7.5 Production and service provision.9 7.5.1 Control of production and service provision.9 7.5.2 Validation of processes for production and service provision.12 7.5.3 Identification and traceability.12 7.5.4 Customer property.12 7.5.5 Preservation of product.12 7.6 Control of monitoring and measuring devices.12 8 Measurement, analysis and improvement.12 8.1 General.12 8.2 Monitoring and measurement.12 SIST EN 12798:2008



EN 12798:2007 (E) 3 8.2.1 Customer satisfaction.12 8.2.2 Internal audit.13 8.2.3 Monitoring and measurement of processes.13 8.2.4 Monitoring and measurement of product.13 8.3 Control of nonconforming product.13 8.4 Analysis of data.13 8.5 Improvement.13 8.5.1 Continual improvement.13 8.5.2 Corrective action.14 8.5.3 Preventive action.14 Bibliography.15
SIST EN 12798:2008



EN 12798:2007 (E) 4 Foreword This document (EN 12798:2007) has been prepared by Technical Committee CEN/TC 320 “Transport - Logistics and services”, the secretariat of which is held by DS. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by November 2007, and conflicting national standards shall be withdrawn at the latest by November 2007. This document supersedes EN 12798:1999. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. SIST EN 12798:2008



EN 12798:2007 (E) 5 1 Scope This European Standard specifies quality management system requirements, supplementary to those of
EN ISO 9001:2000, for the management of safety in the field of the transport of dangerous goods by road, rail and inland navigation.
Application of this document covers, and is limited to, the range of transport related services that a company claims to provide in compliance with this European Standard. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN ISO 9001:2000, Quality management systems - Requirements (ISO 9001:2000) 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 transport deliberate change of location of dangerous goods by road, rail and inland navigation extending from receipt to delivery and including temporary breaks in between 3.2 dangerous goods substances and articles defined and listed in regulations as applicable to their transport 3.3 company organisation, or part thereof, involving carrying out the transport of dangerous goods 3.4 periodic inspection series of planned inspections carried out at specified intervals NOTE 1 The term "product" used in EN ISO 9001:2000 corresponds with the application of this European Standard to any transport related service. NOTE 2 The term "supplier" used in EN ISO 9001:2000 corresponds with the application of this European Standard to any company, as defined above. 4 Quality management system 4.1 General requirements EN ISO 90
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