ISO/DIS 6707-4

DRAFT INTERNATIONAL STANDARD
ISO/DIS 6707-4
ISO/TC 59/SC 2 Secretariat: BSI
Voting begins on: Voting terminates on:
2020-07-28 2020-10-20
Buildings and civil engineering works — Vocabulary —
Part 4:
Facility management terms
Bâtiments et ouvrages de génie civil — Vocabulaire —
Partie 4: Termes relatifs de gestion des installations
ICS: 01.040.93; 91.010.01; 93.010; 03.080.10; 01.040.91
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
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STANDARD UNTIL PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
This document is circulated as received from the committee secretariat.
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STANDARDS MAY ON OCCASION HAVE TO
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Reference number
NATIONAL REGULATIONS.
ISO/DIS 6707-4:2020(E)
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ISO/DIS 6707-4:2020(E)
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Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

3.1 Terms from high level structure ............................................................................................................................................... 1

3.2 works and parts of works .............................................................................................................................................................. 3

3.3 Space management.............................................................................................................................................................................. 4

3.4 Systems and parts................................................................................................................................................................................. 9

3.5 Processes ...................................................................................................................................................................................................10

3.6 Measurement and measures ....................................................................................................................................................13

3.7 People and organizations ............................................................................................................................................................17

3.8 Conditions ................................................................................................................................................................................................18

3.9 General business and finance ..................................................................................................................................................19

Bibliography .............................................................................................................................................................................................................................21

Index of terms .........................................................................................................................................................................................................................23

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bodies (ISO member bodies). The work of preparing International Standards is normally carried out

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described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

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This document was prepared by Technical Committee ISO/TC 59, Buildings and civil engineering works,

Any feedback or questions on this document should be directed to the user’s national standards body. A

With the growth in the number of international construction projects and the development of the

international market in construction products, there is an increasing need for agreement on a common

language. The objective of the ISO 6707 series is to provide a consistent language for use by the various

ISO 6707-1 defines general terms related to buildings and civil engineering works. This part of ISO 6707

establishes preferred terms and concepts related to facility management for buildings and other types

Technical committee ISO/TC267 was set up as a focus for standardization in the field of facility

management aiming to be the foremost contributor to a more productive workplace, a sustainable

environment and an improved quality of life for all. This document, whilst it is placed within the

general context of the ISO TC59 SC2 vocabularies, is also intended as a complement to ISO 41011, Facility

management – Vocabulary. Some terms from that vocabulary of particular relevance to this standard

have been reproduced. It is assumed that users will continue to use that document as reference for

For this document reference is made to existing ISO definitions, particularly those in TC59 standards.

Deviations maintain the original intention, whilst facilitating their interpretation in the context of

Consideration has also been given to the way in which electronic processes are being increasingly

employed and how this has an impact on the work of those engaged in facility management.

International preferred terms are listed in boldface type. Where a preferred term is specific to a

particular English-speaking country, e.g. the United States of America, it is given below the international

preferred term and is annotated with the relevant country code. Where no preferred terms are listed

indicating usage in a specific geographical location, this signifies that the international preferred term

is the accepted term in English-speaking countries. A term beneath the preferred term not given in

boldface type is an admitted (non-preferred) synonym. A country code is assigned to an admitted term

This document provides terms and definitions for facility management in relation to buildings and

civil engineering works. These terms and definitions reflect standardized terminology relevant to

construction works needed by those having a responsibility for facility management.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

For the purposes of this document the terms and definitions in ISO 6707-1, Buildings and civil engineering

organization function which integrates people, place and process within the built environment (3.2.2)

with the purpose (3.6.7) of improving the quality of life of people and the productivity of the core

Note 1 to entry: A portfolio is typically established and assigned for managerial control purposes.

Note 2 to entry: An asset management system can encompass multiple asset portfolios.

Note 3 to entry: An asset portfolio may consist of real assets, built environment (3.2.2), individual buildings or

structures, technical building systems (3.4.2), equipment, furniture and fixtures.

[SOURCE: ISO 55000:2014, 3.2.4, modified – 2 sentence of note 1 to entry omitted; 2 sentence of

collection of assets (3.1.2) which is constructed, installed or established to serve an entity’s need

[SOURCE: ISO 41011:2017, 3.2.3.2, modified – “is built” changed to “is constructed”]

all the visible features of an area of land, often considered in terms of their aesthetic appeal such as

public and private gardens, parks, and road vegetation including lawns and turfed recreational areas

set of structured and unstructured information containers related to construction works

Note 1 to entry: Performance can relate either to quantitative or qualitative findings.

Note 2 to entry: Performance can relate to the management of activities, processes, products (including services),

Note 1 to entry: “generally implied” means that it is a custom or common practice for the organization and

interested parties (3.1.13) that the need or expectation under consideration is implied.

Note 2 to entry: A specified requirement (3.1.11) is one that is stated, for example in documented information.

person or organization that can affect, be affected by, or perceive itself to be affected by a decision or

whatever acts on a facility (3.1.6) or its parts to adversely affect its performance (3.1.10)

[SOURCE: ISO 15686-2:2012, 3.1.4, modified – “facility” substituted for building.]

Note 1 to entry: An effect is a deviation from the expected – positive or negative.

Note 2 to entry: Uncertainty is the state, even partial, of deficiency of information related to, understanding of,

Note 3 to entry: Risk is often characterized by reference to potential “events” (as defined in ISO Guide 73:2009,

3.5.1.3) and “consequences” as defined in ISO Guide 73:2009, 3.6.1.3) or a combination of these.

Note 4 to entry: Risk is often expressed in terms of a combination of the consequences of an event (including

changes in circumstances) and the associated “likelihood” (as defined in ISO Guide 73:2009, 3.6.1.1) of occurrence.

collection of buildings, external works (landscaped areas), infrastructure and other construction works

system of facilities (3.1.6), equipment and services needed for the operation of an organization

general-purpose building intended, but not yet adapted, to suit the operational requirements of a

physical boundary or barrier separating the interior volume of a building from the external

[SOURCE: ISO 12569:2017, 3.5, modified – physical added to beginning; “outside” changed to “external

percentage added to building envelope (3.2.7) to compensate for parts that reduce the usable area

Note 1 to entry: The part or feature (3.1.12) is described as “building loss feature” in ISO 6707-1.

Note 2 to entry: A projection (3.2.9) is an example of a part that reduces the usable area.

something jutting out beyond the internal surface of a wall, ceiling or floor that prevents an internal

facility (3.1.6) which meets the initially designed functional requirements (3.1.11) of occupants (3.7.4)

location containing furniture and supporting equipment (including telephony), IT and power

connections), specifically designed or suitable for work-related activities and suitable for permanent use

Note 1 to entry: Security, in the context of this standard, applies to both the traditional physical security risks

(3.1.15) as well as cyber security risks faced by many organizations. A security zone, as determined by the

particular organization’s risk assessment, may exist as risk mitigation measures.

zone (3.1.9) that is continuously monitored and where access is limited to authorized personnel

Note 1 to entry: Security, in the context of this standard, applies to both the traditional physical security risks

(3.1.15) as well as cyber security risks faced by many organizations. A high-security zone, as determined by the

particular organization’s risk assessment, may exist as risk mitigation measures.

zone (3.1.9) where access is limited to employees and to visitors with a legitimate reason for being there

zone (3.1.9) where visitors are greeted and, if appropriate, wait to receive attention

space for use by authorized individuals to which the public do not have right of access

roofed space bounded on all size that provides daylight and sometimes ventilation (3.4.8) of a building

unroofed space below ground level that separates an external wall from adjoining ground to prevent

space where the air is required to be cleaner than that in the surrounding space, but not meeting the

space where people and property may be exposed to, or vulnerable to, a specific hazard

large open space for people to gather or a large open area inside or in front of a building

Note 1 to entry: Urban open areas are all fringe open spaces and captured open spaces associated within the

Note 2 to entry: State parks, national parks or open areas in the countryside outside the parameters of the urban

quiet zone (3.1.9) for acquiring knowledge and understanding by reading and other means

zone (3.1.9) where books and other documents are housed, and where they may be consulted

Note 1 to entry: Conditions for using the documents vary greatly, as does the extent to which the space may be

communal room where employees go to relax and take a break from their work during the course

communal room in an academic institution, either for staff or students, for relaxation and study

zone (3.1.9) where information is sought through conversation or questioning, in relative privacy

Note 1 to entry: Most frequently associated with medical diagnosis and treatment.

partially or totally enclosed space that provides temporary privacy for an individual

narrow external circulation space, bounded on both sides, for pedestrians and vehicles

covered passage with an open arcade or set of evenly spaced columns on the inside and a wall on

area with limited access, as described in national regulations, which requires special considerations

zone (3.1.9) for temporary storage of coats, hats, luggage and other personal belongings

thermally insulated storage zone (3.3.44), artificially cooled that holds perishables at a predetermined

cold room (3.3.51) maintained at a higher temperature than the freezing point of its contents

cold room (3.3.51) maintained at a temperature substantially lower than the freezing point of its

zone where clothes are removed and others are put on, usually for a specific activity

area that, because of human activity, has a level of harmful substances that can cause either damage

or a significant risk (3.1.15) to the environment or to health or loss of habitability, or that creates a

computer-based system that controls a buildings mechanical and electrical equipment such as heating,

system comprising equipment for heating, cooling, ventilation (3.4.8), humidification, dehumidification,

domestic hot water, lighting (3.4.4), indoor transportation, drainage, building automation and control,

Note 1 to entry: A technical building system is composed of different sub-systems.

Note 2 to entry: Electricity production can include cogeneration, wind power and photovoltaic (PV) systems.

[SOURCE: ISO 16745-1:2017, 3.19, modified – “system comprising” added to beginning; “indoor

transportation, drainage” added after lighting; “and distribution, fire detection and suppression” added

Note 1 to entry: Heat generation, heat distribution and heat emission are examples of specific functions.

[SOURCE: ISO 52000-1:2017, 3.4.23, modified – “to achieve practical or aesthetic effect” added to end]

illumination within an area produced by scattered light or general lighting (3.4.4) conditions either by

[SOURCE: ISO 4246:1994, 15, modified– “either by natural or artificial illumination or a combination of

condition of vision in which there is discomfort or a reduction in the ability to see details or objects,

caused by an unsuitable distribution or range of luminance or by extreme contrasts

lighting (3.4.4) that provides illumination for specific visual functions and is directed to a specific

movement of air and its replacement with fresh air due to the effect of wind, temperature gradients, or

process of heat supply to a building space with the aim of reaching and maintaining a given minimum

[SOURCE: ISO 52000-1:2017, 3.4.31, modified – “for human comfort or other operational needs”

protection of personnel, equipment and supplies, software, networks and data from physical action and

Note 1 to entry: Includes protection from fire, flood, natural disasters, burglary, theft, vandalism, civic unrest

enclosure for electrical and electronic equipment to mount switches, knobs and displays, to prevent

electrical shock to equipment users and protect the contents from the environment

earliest stage in the consideration of a project when the need for construction works and the suitability

of sites are assessed and technical, economic and other feasibilities are calculated

Cloud based platform to optimise working for effective service delivery and asset management (3.1.3)

realistic representation of a buildinginformation model with actual data (updated on a regular basis)

record of project data captured at the point of origin, including equipment lists, product data sheets,

agreed source of information for any project or asset, for collecting, managing and disseminating the

methodical procedure of introducing an activity, process or system to applicable areas