prEN 15221-5
(Main)Facility Management - Part 5: Guidance on Facility Management processes
Facility Management - Part 5: Guidance on Facility Management processes
This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes.
This standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows.
This standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.
Facility Management - Teil 5: Leitfaden für Facility Management Prozesse
Dieses Dokument bietet FM-Organisationen eine Anleitung für die Entwicklung und Verbesserung ihrer Prozesse zur Unterstützung der Hauptaktivitäten.
Des Weiteren legt dieses Dokument die wesentlichen Grundsätze dar, beschreibt übergeordnete generische FM-Prozesse, führt strategische, taktische und operative Prozesse auf und bietet Beispiele zu Prozessabläufen.
Dieses Dokument ist aus Hauptprozess-, Bedarfsperspektive für alle an FM-Prozessen Interessierten geschrieben.
Facility management - Partie 5 : Guide relatif au développement et à l’amélioration des processus
Le présent document fournit des lignes directrices aux organismes de FM sur le développement et l’amélioration de leurs processus pour soutenir les processus principaux.
Le présent document établit également des principes de base, décrit des processus de FM génériques de haut niveau, répertorie des processus stratégiques, tactiques et opérationnels, et fournit des exemples de flux de travaux de processus.
Sur la base de processus principaux, le document est rédigé dans une perspective de demande et s’adresse à toutes les parties prenantes dans les processus de FM.
Upravljanje objektov in storitev - 5. del: Navodilo za procese upravljanja objektov in storitev
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
oSIST prEN 15221-5:2019
01-januar-2019
Upravljanje objektov in storitev - 5. del: Navodilo za procese upravljanja objektov
in storitev
Facility Management - Part 5: Guidance on Facility Management processes
Facility Management - Teil 5: Leitfaden für Facility Management Prozesse
Facility management - Partie 5 : Guide relatif au développement et à l’amélioration des
processus
Ta slovenski standard je istoveten z: prEN 15221-5
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
91.040.01 Stavbe na splošno Buildings in general
oSIST prEN 15221-5:2019 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
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oSIST prEN 15221-5:2019
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oSIST prEN 15221-5:2019
DRAFT
EUROPEAN STANDARD
prEN 15221-5
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2018
ICS 03.080.10 Will supersede EN 15221-5:2011
English Version
Facility Management - Part 5: Guidance on Facility
Management processes
Facility management - Partie 5 : Guide relatif au Facility Management - Teil 5: Leitfaden für Facility
développement et à l'amélioration des processus Management Prozesse
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/TC 348.
If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations
which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.
Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2018 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 15221-5:2018 E
worldwide for CEN national Members.
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oSIST prEN 15221-5:2019
prEN 15221-5:2018 (E)
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 6
2 Normative references . 6
3 Terms and definitions . 6
4 Principles of Facility Management processes . 8
4.1 General . 8
4.2 Summary . 9
4.3 Basic principles . 9
4.4 Facility management processes . 10
4.5 Structure of FM Processes .
...
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