EN 17226:2019

SLOVENSKI STANDARD
01-september-2019
Storitve kozmetičnih salonov - Zahteve in priporočila za zagotavljanje storitev
Beauty Salon Services - Requirements and recommendations for the provision of service
Dienstleistungen in Kosmetiksalons - Anforderungen an und Empfehlungen für die
Dienstleistungserbringung
Services des instituts de beauté - Exigences et recommandations relatives à la fourniture
de prestations
Ta slovenski standard je istoveten z: EN 17226:2019
ICS:
03.080.30 Storitve za potrošnike Services for consumers
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN 17226
EUROPEAN STANDARD
NORME EUROPÉENNE
July 2019
EUROPÄISCHE NORM
ICS 03.080.30
English Version
Beauty Salon Services - Requirements and
recommendations for the provision of service
Services des instituts de beauté - Exigences et Dienstleistungen in Kosmetiksalons - Anforderungen
recommandations relatives à la fourniture de an und Empfehlungen für die
prestations Dienstleistungserbringung
This European Standard was approved by CEN on 28 September 2017.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 17226:2019 E
worldwide for CEN national Members.

Contents Page
European foreword . 4
Introduction . 5
1 Scope . 6
2 Normative references . 6
3 Terms and definitions . 6
4 Competence and qualifications . 8
4.1 General . 8
4.2 Continuing professional development (CPD) and professional training . 9
5 Beauty salon services . 9
5.1 General . 9
5.2 Treatment risk assessments . 9
5.2.1 General . 9
5.2.2 Insurance . 10
5.3 Professional ethics in dealing with clients. 10
6 Beauty salon . 10
6.1 General . 10
6.2 Appointment of responsible person. 10
6.3 General set-up requirements . 10
6.4 Reception area . 11
6.5 Establishment of the treatment area . 11
6.6 Salon maintenance and hygiene . 12
6.7 Hygiene for equipment, materials and instruments used in the delivery of the
service . 12
6.8 Personal hygiene of beauty therapists . 13
6.9 Scheduling and appointment management . 13
6.10 Client visit . 14
6.10.1 General . 14
6.10.2 Client consultation . 14
6.10.3 Pre-treatment testing . 15
6.10.4 Client referral and recommendations for other possible treatments . 15
6.11 Delivery of treatment . 16
6.11.1 Hygiene and safety . 16
6.11.2 Client privacy and security of client’s property . 17
6.12 Post treatment procedure . 17
6.13 Client satisfaction . 17
6.14 Complaints . 18
7 Beauty salon service management . 18
7.1 General . 18
7.2 Maintenance, inspection and use of the salon, instruments and equipment . 18
7.2.1 Salon and equipment maintenance and safety . 18
7.2.2 Handling and use of electrical equipment used in the provision of beauty salon
services . 18
7.2.3 Electrical equipment and mains inspection . 18
7.2.4 Stock control management . 19
7.3 Handling of chemicals and hazardous substances . 19
8 Review and improvement of service . 20
8.1 General . 20
8.2 Review of service . 20
8.3 Performance and staff appraisals . 20
8.4 Planning for improvements . 21
8.5 Maintenance of records . 21
Annex A (informative) Examples of beauty salon service treatments . 22
Annex B (informative) Template for risk assessment – Beauty salon services . 23
Annex C (informative) Example of consent form . 24
Annex D (informative) Example client consultation form . 25
Annex E (informative) A-deviations . 26
Bibliography . 30

European foreword
This document (EN 17226:2019) has been prepared by Technical Committee CEN/TC 409 “Beauty
Salon Services”, the secretariat of which is held by NSAI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by January 2020, and conflicting national standards shall
be withdrawn at the latest by January 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document has been sent to the Enquiry as prEN 16708.
Compliance with national and EU regulations that apply to the establishment and provision of beauty
salon services is the responsibility of the organization offering such services. Compliance with this
European Standard does not ensure in itself compliance with national and EU regulations that may
apply to this service.
This European Standard was drafted by beauty and wellness professionals. The services can be
provided by beauty therapists related to the following NACE codes: 9602 (beauty treatments) and 9604
(body treatments).
An amendment is currently being prepared by CEN/TC 409 "Beauty Salon Services" to add further
clarification of the requirements covering advanced beauty treatments included in sub-clause 4.2 of this
European Standard.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Introduction
The aim of this standard is to set out requirements and recommendations for good practice in
professional beauty salon services where the safety and satisfaction of the client is important.
Some European countries make a distinction between wellness treatments and beauty treatments while
other countries blend these principles. This European Standard applies to all of these services where
they are provided by a beauty therapist.
1 Scope
This document provides requirements and recommendations for the provision of professional beauty
salon services. These services relate to the delivery of beauty treatments regardless of where the
service is delivered.
This document provides requirements and recommendations for the delivery of beauty treatments
performed by a suitably qualified beauty therapist. Recommendations are provided for client
management to ensure client safety during any beauty treatments. The delivery of beauty salon services
is limited to the boundaries of the qualification of the individual beauty therapists obtained through a
recognized
...