EN 15975-1:2011+A1:2015
(Main)Security of drinking water supply - Guidelines for risk and crisis management - Part 1: Crisis management
Security of drinking water supply - Guidelines for risk and crisis management - Part 1: Crisis management
This European Standard describes good practice principles of drinking water supply management in the event of a crisis, including preparatory and follow-up measures.
Diese Europäische Norm beschreibt Grundsätze guter Praxis für das Management der Trinkwasser-versorgung im Krisenfall einschließlich der erforderlichen vorbereitenden und nachsorgenden Maßnahmen.
Diese Europäische Norm beschreibt Grundsätze guter Praxis für das Management der Trinkwasser-versorgung im Krisenfall einschließlich der erforderlichen vorbereitenden und nachsorgenden Maßnahmen.
Sécurité de l'alimentation en eau potable - Lignes directrices pour la gestion des risques et des crises - Partie 1: Gestion de crise
La présente Norme européenne décrit les principes guidant les bonnes pratiques en matière de gestion de
l’eau potable en temps de crise, y compris les mesures de préparation et de suivi post-crise.
Varnost preskrbe s pitno vodo - Smernice za obvladovanje tveganja in krizno vodenje - 1. del: Krizno vodenje
Ta evropski standard opisuje načela dobre prakse obvladovanja preskrbe s pitno vodo v primeru krize, vključno z ukrepi med pripravo in nadaljnjimi ukrepi.
General Information
- Status
- Published
- Publication Date
- 08-Dec-2015
- Technical Committee
- CEN/TC 164 - Water supply
- Drafting Committee
- CEN/TC 164/WG 15 - Security of drinking water supply
- Current Stage
- 9093 - Decision to confirm - Review Enquiry
- Start Date
- 21-Jun-2022
- Completion Date
- 14-Apr-2025
Relations
- Effective Date
- 30-Sep-2015
- Effective Date
- 30-Sep-2015
Overview
EN 15975-1:2011+A1:2015 - Security of drinking water supply: Guidelines for risk and crisis management - Part 1: Crisis management is a CEN European Standard that sets out good-practice principles for managing drinking water supply during crises. It focuses on crisis preparedness, coordinated response and recovery, and follow‑up actions. The guidance is aimed at enabling drinking water suppliers to maintain and rapidly restore safe water services when incidents escalate beyond normal operating control.
Key topics and technical requirements
- Scope and objectives - Defines crisis, emergency and disaster in the water supply context and sets the primary objective: organised continuation and rapid restoration of water supply in compliance with applicable national statutes.
- Fundamentals of crisis management - Establishing the context, legal basis, and the link between risk management and crisis response.
- Preparedness - Structural and process preparations including planning, training, staffing and contractual arrangements for third‑party support.
- Cooperation with authorities - Procedures for early integration and liaison with public health, civil protection and other competent authorities; roles and communication channels.
- Crisis phases and workflows - A three‑phase model: preparatory (normal → incident → prep), operative (declared crisis and active response), and follow‑up/recovery (return to normal operations and lessons learned).
- Operational requirements - Recommendations for crisis control room infrastructure, technical systems and equipment (Annex A) and qualifications for personnel involved in crisis management (Annex B).
- Lessons learned and continuous improvement - Post‑crisis debriefing and updates to plans and training based on experience.
Practical applications
- Develop or update a crisis management plan tailored to the size and structure of a drinking water supplier.
- Design liaison arrangements and communication protocols with national and local authorities for emergencies affecting public health or supply.
- Specify control room layout and technical needs for coordinated crisis response.
- Define training, staffing and contractual backup to ensure resilience during large-scale incidents or disasters.
- Use the standard to support regulatory compliance, insurer expectations and internal governance of emergency preparedness.
Who should use this standard
- Drinking water suppliers and utilities (public and private)
- Emergency planners, public health authorities and civil protection agencies
- Utility managers responsible for business continuity, security and resilience
- Consultants and contractors supporting water sector crisis planning
Related standards
- EN 15975-2 (Risk management for security of drinking water supply) - complements Part 1 by addressing systematic risk assessment and mitigation.
- Prepared under CEN/TC 164 “Water supply”; includes Amendment 1 (2015) to EN 15975-1:2011.
Keywords: security of drinking water supply, crisis management, drinking water supplier, emergency preparedness, water utility resilience, EN 15975-1.
Frequently Asked Questions
EN 15975-1:2011+A1:2015 is a standard published by the European Committee for Standardization (CEN). Its full title is "Security of drinking water supply - Guidelines for risk and crisis management - Part 1: Crisis management". This standard covers: This European Standard describes good practice principles of drinking water supply management in the event of a crisis, including preparatory and follow-up measures.
This European Standard describes good practice principles of drinking water supply management in the event of a crisis, including preparatory and follow-up measures.
EN 15975-1:2011+A1:2015 is classified under the following ICS (International Classification for Standards) categories: 13.060.20 - Drinking water. The ICS classification helps identify the subject area and facilitates finding related standards.
EN 15975-1:2011+A1:2015 has the following relationships with other standards: It is inter standard links to EN 15975-1:2011, EN 15975-1:2011/FprA1. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.
You can purchase EN 15975-1:2011+A1:2015 directly from iTeh Standards. The document is available in PDF format and is delivered instantly after payment. Add the standard to your cart and complete the secure checkout process. iTeh Standards is an authorized distributor of CEN standards.
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Varnost preskrbe s pitno vodo - Smernice za obvladovanje tveganja in krizno vodenje - 1. del: Krizno vodenjeSicherheit der Trinkwasserversorgung - Leitlinien für das Risiko- und Krisenmanagement - Teil 1: KrisenmanagementSécurité de l'alimentation en eau potable - Lignes directrices pour la gestion des risques et des crises - Partie 1: Gestion de criseSecurity of drinking water supply - Guidelines for risk and crisis management - Part 1: Crisis management13.200NDWDVWURIAccident and disaster control13.060.20Pitna vodaDrinking waterICS:Ta slovenski standard je istoveten z:EN 15975-1:2011+A1:2015SIST EN 15975-1:2011+A1:2016en,fr,de01-februar-2016SIST EN 15975-1:2011+A1:2016SLOVENSKI
STANDARDSIST EN 15975-1:20111DGRPHãþD
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 15975-1:2011+A1
December
t r s w ICS
s uä r x rä t r Supersedes EN
s w { y wæ sã t r s sEnglish Version
Security of drinking water supply æ Guidelines for risk and crisis management æ Part
sã Crisis management Sécurité de l 5alimentation en eau potable æ Lignes directrices pour la gestion des risques et des crises æ Partie
sã Gestion de crise
Sicherheit der Trinkwasserversorgung æ Leitlinien für das Risikoæ und Krisenmanagement æ Teil
sã Krisenmanagement This European Standard was approved by CEN on
s t February
t r s s and includes Amendment
s approved by CEN on
s y October
t r s wä
egulations which stipulate the conditions for giving this European Standard the status of a national standard without any alterationä Upætoædate lists and bibliographical references concerning such national standards may be obtained on application to the CENæCENELEC Management Centre or to any CEN memberä
translation under the responsibility of a CEN member into its own language and notified to the CENæCENELEC Management Centre has the same status as the official versionsä
CEN members are the national standards bodies of Austriaá Belgiumá Bulgariaá Croatiaá Cyprusá Czech Republicá Denmarká Estoniaá Finlandá Former Yugoslav Republic of Macedoniaá Franceá Germanyá Greeceá Hungaryá Icelandá Irelandá Italyá Latviaá Lithuaniaá Luxembourgá Maltaá Netherlandsá Norwayá Polandá Portugalá Romaniaá Slovakiaá Sloveniaá Spainá Swedená Switzerlandá Turkey andUnited Kingdomä
EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre:
Avenue Marnix 17,
B-1000 Brussels
t r s w CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Membersä Refä Noä EN
s w { y wæ sã t r s s ªA sã t r s w ESIST EN 15975-1:2011+A1:2016
Examples of crisis management control room configuration
and equipment . 18 A.1 Room infrastructure . 18 A.2 Technical infrastructure . 18 A.3 Miscellaneous . 19 Annex B (informative)
Recommendations on qualification of personnel . 20
Figure 1 — Example of a cooperation structure of the crisis organizations of a drinking water supplier and the competent authorities 3.1.3 Regulatory, contractual, and environmental aspects The drinking water supplier should know and respect all relevant national regulations concerning crisis/disaster situations. SIST EN 15975-1:2011+A1:2016
- Phase I: transition from incident management to crisis management and preparation for crisis operations (preparation of operations) — Operative crisis management: - Phase II: marked by declaring a state of crisis and convening the crisis management team; comprises SIST EN 15975-1:2011+A1:2016
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