CEN/CLC/TC 12 - Design for All
To develop and maintain standards through the Design for All or Universal Design approach in support of the European Accessibility Act (EAA) as requested in M/587 including the following standards: • New - Harmonised standard(s) setting up requirements on the accessibility of nondigital information related to products; • New - Harmonised standard for the accessibility of support services related to products and services (help desks, call centres, technical support, relay services and training services); • Revision - EN 17161:2019 Design for All - Accessibility following a Design for All approach in products, goods and services - Extending the range of users.
Design for All
To develop and maintain standards through the Design for All or Universal Design approach in support of the European Accessibility Act (EAA) as requested in M/587 including the following standards: • New - Harmonised standard(s) setting up requirements on the accessibility of nondigital information related to products; • New - Harmonised standard for the accessibility of support services related to products and services (help desks, call centres, technical support, relay services and training services); • Revision - EN 17161:2019 Design for All - Accessibility following a Design for All approach in products, goods and services - Extending the range of users.
General Information
This document specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities.
This document specifies requirements and recommendations that enables an organization to extend their range of users by identifying diverse needs, characteristics, capabilities, and preferences, by directly or indirectly involving users, and by using knowledge about accessibility in its procedures and processes.
This document specifies requirements that can enable an organization to meet applicable statutory and regulatory requirements as related to the accessibility of its products, goods and services.
The requirements set out in this document are generic and are intended to be applicable to all relevant parts of all organisations, regardless of type, size or products, goods and services provided.
This document promotes accessibility following a Design for All approach in mainstream products goods and services and interoperability of these with assistive technologies.
This document does not provide technical design specifications and does not imply uniformity in design or functionality of products, goods and services.
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