ISO/TS 19475-2:2018

TECHNICAL ISO/TS
SPECIFICATION 19475-2
First edition
2018-09
Document management — Minimum
requirements for the storage of
documents —
Part 2:
Storage
Gestion de documents — Exigences minimales pour le stockage des
documents —
Partie 2: Stockage
Reference number
ISO/TS 19475-2:2018(E)
©
ISO 2018

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ISO/TS 19475-2:2018(E)

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ii © ISO 2018 – All rights reserved

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ISO/TS 19475-2:2018(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Storage . 1
4.1 General . 1
4.2 Benefits and risks . 1
4.3 Policy . 2
5 Controls . 2
5.1 Requirements . 2
5.2 Storage . 2
5.3 Document receipt . 3
5.4 Document retrieval . 3
5.5 Document inspection and monitoring . 3
5.6 Migration and recovery . 3
Bibliography . 4
© ISO 2018 – All rights reserved iii

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ISO/TS 19475-2:2018(E)

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO’s adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
This document was prepared by Technical Committee ISO/TC 171, Document management applications,
Subcommittee SC 1, Quality, preservation and integrity of information.
A list of all parts in the ISO 19475 series can be found on the ISO website.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2018 – All rights reserved

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ISO/TS 19475-2:2018(E)

Introduction
When electronic documents are managed in a typical office environment, it is necessary to determine
the processes required for their management. This includes identifying the type of documents to be
managed and their importance to the organization. The volumes of electronic documents that require
management is growing, as electronic documents are being created by an ever-increasing variety of
combinations of hardware and software. It is essential that documents are managed in such a way that
supports the management of the organization and its core business activities.
The ISO 19475 series specifies the minimum requirements necessary to maintain the authenticity,
integrity and readability of documents managed by an electronic document management system.
Clarifying the management of electronic documents promotes usability of the documents, in both a
legal and business context.
The series is composed of three parts.
ISO/TS 19475-1 specifies requirements for the capture of documents into document management
systems.
This document specifies requirements for the storage of documents. It is aimed at maintaining the
authenticity and integrity of the stored documents.
ISO/TS 19475-3 specifies requirements for the evaluation of stored documents and for implementing
decisions to either destroy the documents or transfer them to another storage facility.
This document specifies the minimum requirements that are necessary when operating a document
management system to preserve the authenticity, integrity and readability of an electronic document.
Implementing these requirements helps to demonstrate the authenticity of the documen
...