ISO/TC 171/SC 1/WG 9 - Document management - Information stored electronically

This document specifies the minimum requirements necessary to maintain the authenticity, integrity and readability of documents managed by an electronic document management system. Clarifying the methods and procedures for appropriately handling electronic documents promotes the usability of the documents, in both a legal and business context. This document expresses a general business process as a document handling process. The document handling processes include receiving, processing and delivering the documents as follows: —   approving the receipt of a document in a manner that is appropriate for a work process; —   storing the formal document in the work process environment; —   delivery of the document to another organization. This document establishes the controls for execution of the work processes while maintaining the authenticity and integrity of the document received. This document establishes the policies for the storage of documents used as part of the work process. It also details the controls for performing the receipt and conversion process appropriately.

This document specifies requirements for maintaining the authenticity, integrity and readability of documents during capture processes.

This document specifies requirements for maintaining the authenticity, integrity and readability of documents during storage processes.

This document specifies requirements for maintaining the authenticity, integrity and readability of documents during disposal processes.

This document specifies a set of technical specifications and organizational policies to be implemented for the capture, storage and access of electronic documents. This ensures legibility, integrity and traceability of the documents for the duration of their preservation. This document is applicable to electronic documents resulting from: - the scanning of original paper or microform documents; - the conversion of analogue audio or video content; - the "native" creation by an information system application; - other sources that create digital content such as two- or three- dimensional maps, drawings or designs, digital audio/video and digital medical images. This document is not applicable to information systems in which users have the ability to substitute or alter documents after capture. This document is intended for the following users. a) Organizations implementing information systems in which: electronic documents created from scan captures are kept in an environment that ensures fidelity with regard to the original and long-term preservation; digitally born documents are kept in an environment that ensures the content integrity of the information and document legibility; traceability is ensured for all operations relating to the electronic documents. b) Organizations providing information technology services and software publishers seeking to develop information systems that ensure the fidelity and integrity of electronic documents. c) Organizations providing third-party document archiving services.

ISO/TR 15801:2017 describes the implementation and operation of information management systems that store and make available for use electronically stored information (ESI) in a trustworthy and reliable manner. Such ESI can be of any type, including "page based" information, information in databases and audio/video information. ISO/TR 15801:2017 is for use by any organization that uses systems to store trustworthy ESI over time. Such systems incorporate policies, procedures, technology and audit requirements that ensure that trustworthiness of the ESI is maintained. ISO/TR 15801:2017 does not cover processes used to evaluate whether ESI can be considered to be trustworthy prior to it being stored or imported into the system. However, it can be used to demonstrate that, once the electronic information is stored, output from the system will be a true and accurate reproduction of the ESI created and/or imported.