M/590 - Postal services
standardisation request to the European Committee for Standardisation as regards postal services and the improvement of quality of service in support of Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997
General Information
The scope of this document is the forward flow of E-Commerce items. Starting point is arrival at a lo-gistic service provider, end point is the final delivery, or at least the attempt to final delivery.
The returns flows, either caused by unsuccessful delivery, "return to sender" or as a service for recipi-ents to send a received shipment back, are not covered by the forward events. To keep this document unambiguous and easy to understand, these return flows are excluded. Return flows may be covered in a separate technical specification.
Not in scope are the logistical flows within the facilities of the producers and sellers of the items. These fall outside the responsibility of the CEN/TC 331 domain.
Excluded as well, are all events necessary for an LSP to track items within its own facilities. It is up to the LSP how to run its business, and internal standards are in place for the management of internal process-es. Internal events are considered to be of no interest to a recipient, with the exception of some of the last mile events which are mentioned later in this document.
- Technical specification20 pagesEnglish languagesale 10% offe-Library read for1 day
The scope of this document is the forward flow of E-Commerce items. Starting point is arrival at a lo-gistic service provider, end point is the final delivery, or at least the attempt to final delivery.
The returns flows, either caused by unsuccessful delivery, "return to sender" or as a service for recipi-ents to send a received shipment back, are not covered by the forward events. To keep this document unambiguous and easy to understand, these return flows are excluded. Return flows may be covered in a separate technical specification.
Not in scope are the logistical flows within the facilities of the producers and sellers of the items. These fall outside the responsibility of the CEN/TC 331 domain.
Excluded as well, are all events necessary for an LSP to track items within its own facilities. It is up to the LSP how to run its business, and internal standards are in place for the management of internal process-es. Internal events are considered to be of no interest to a recipient, with the exception of some of the last mile events which are mentioned later in this document.
- Technical specification20 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies new methods available to customers from the logistic transportation companies for safe secure and contactless delivery of postal items.
The methods specified in this document provides the senders and the receivers with a proof of receipt or proof that an attempt of delivery was made. It includes methods on how to deliver without having the customer to sign for the delivery.
More specifically, the methods specified in this document cover the process of last mile delivery of postal items, including home delivery and delivery at public places, residential buildings and corporate buildings.
This document describes all delivery methods, including those requiring physical contact, and rank them from a health and safety, and operational point of view.
- Technical report18 pagesEnglish languagesale 10% offe-Library read for1 day
This document specifies new methods available to customers from the logistic transportation companies for safe secure and contactless delivery of postal items.
The methods specified in this document provides the senders and the receivers with a proof of receipt or proof that an attempt of delivery was made. It includes methods on how to deliver without having the customer to sign for the delivery.
More specifically, the methods specified in this document cover the process of last mile delivery of postal items, including home delivery and delivery at public places, residential buildings and corporate buildings.
This document describes all delivery methods, including those requiring physical contact, and rank them from a health and safety, and operational point of view.
- Technical report18 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes a common methodology for the calculation, allocation and declaration of greenhouse gases (GHGs) as well as air pollutant emissions related to any parcel delivery service.
It only covers a part of the entire retail value chain. The retail value chain usually consists of creating the product, storing the inventory, distributing the goods and making the product available for consumers.
This document includes only the distribution of goods but considers the entire value chain of the parcel transportation process flow, namely the collection and delivery rounds, the trunking and the operations due to processing and the physical handling of parcels. See Figure 1 below for a graphical illustration.
Figure 1 - Overview of parcel delivery operations
- Draft79 pagesEnglish languagesale 10% offe-Library read for1 day
This document establishes a common methodology for the calculation, allocation and declaration of greenhouse gases (GHGs) as well as air pollutant emissions related to any parcel delivery service.
It only covers a part of the entire retail value chain. The retail value chain usually consists of creating the product, storing the inventory, distributing the goods and making the product available for consumers.
This document includes only the distribution of goods but considers the entire value chain of the parcel transportation process flow, namely the collection and delivery rounds, the trunking and the operations due to processing and the physical handling of parcels. See Figure 1 below for a graphical illustration.
Figure 1 - Overview of parcel delivery operations
- Draft79 pagesEnglish languagesale 10% offe-Library read for1 day





