SIST EN 16775:2016

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Izvedenske storitve - Splošne zahteve za izvedenske storitveSachverständigenleistungen - Allgemeine Anforderungen an Dienstleistungen im SachverständigenwesenServices d'expertise - Exigences générales relatives aux services d'expertiseExpertise services - General requirements for expertise services03.080.99Druge storitveOther servicesICS:Ta slovenski standard je istoveten z:EN 16775:2015SIST EN 16775:2016en,fr,de01-februar-2016SIST EN 16775:2016SLOVENSKI
STANDARD



SIST EN 16775:2016



EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 16775
December
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Expertise activities æ General requirements for expertise services Services d 5expertise æ Exigences générales relatives aux services d 5expertise
Sachverständigentätigkeiten æ Allgemeine Anforderungen an Sachverständigenleistungen This European Standard was approved by CEN on
s { September
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egulations which stipulate the conditions for giving this European Standard the status of a national standard without any alterationä Upætoædate lists and bibliographical references concerning such national standards may be obtained on application to the CENæCENELEC Management Centre or to any CEN memberä
translation under the responsibility of a CEN member into its own language and notified to the CENæCENELEC Management Centre has the same status as the official versionsä
CEN members are the national standards bodies of Austriaá Belgiumá Bulgariaá Croatiaá Cyprusá Czech Republicá Denmarká Estoniaá Finlandá Former Yugoslav Republic of Macedoniaá Franceá Germanyá Greeceá Hungaryá Icelandá Irelandá Italyá Latviaá Lithuaniaá Luxembourgá Maltaá Netherlandsá Norwayá Polandá Portugalá Romaniaá Slovakiaá Sloveniaá Spainá Swedená Switzerlandá Turkey and United Kingdomä
EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre:
Avenue Marnix 17,
B-1000 Brussels
9
t r s w CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Membersä Refä Noä EN
s x y y wã t r s w ESIST EN 16775:2016



EN 16775:2015 (E) 2 Contents Page European foreword . 3 Introduction . 4 1 Scope . 5 2 Terms and definitions . 5 3 Code of Ethics . 6 3.1 General . 6 3.2 The Code . 6 4 Knowledge / Qualification . 7 4.1 General . 7 4.2 Competence and qualification . 7 4.3 Training and development . 7 5 Expertise process . 7 5.1 General . 7 5.2 Initial assessment of the customer request . 7 5.3 Risk identification . 8 5.4 Agreement . 8 5.5 Expertise service . 8 5.5.1 General . 8 5.5.2 Expert Service procedures . 8 5.5.3 Conducting the expertise Service . 9 5.5.4 Deliverable . 9 5.6 Documentation . 9 Bibliography . 10
SIST EN 16775:2016



EN 16775:2015 (E) 3 European foreword This document (EN 16775:2015) has been prepared by Technical Committee CEN/TC 405 “Project Committee - Expertise services”, the secretariat of which is held by AFNOR. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by June 2016, and conflicting national standards shall be withdrawn at the latest by June 2016. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights. According to the CEN-CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. SIST EN 16775:2016



EN 16775:2015 (E) 4 Introduction Expertise Services cover a wide range of services. Expertise Service Providers (ESP) are e.g. appointed for giving opinions, interpretations, recommendations addressing former and future events and/or circumstances. Services can also include determination if requirements of standards or performance are met, conflict resolution and assessment and valuation of damages to both goods and services. Expert Service Providers advise, analyse and evaluate to allow decisions to be made properly. The quality of an expertise service depends on professional competence, impartiality, objectivity, independence and integrity of the experts involved. This standard is aimed at pointing out the minimum requirements of those criteria having influence on every expertise service. It could be used by all sizes and disciplines of ESP and aims to improve transparency and understanding between clients and ESP. Successful implementation of the standard should also help to reduce barriers to cross-border expertise services. This standard recognizes that there are different systems of law and many jurisdictions in Europe, any of which may impose different standards or requirements. SIST EN 16775:2016



EN 16775:2015 (E) 5 1 Scope This European Standard specifies the minimum requirements for expertise services carried out by individual persons and/or group of such expert individuals for a customer. The objective is to standardize expertise services thus enabling the delivery within a specified context of the most accurate and reliable answer to a raised query. Specific requirements of this European Standard
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