ISO 13687-3:2017
(Main)Tourism and related services - Yacht harbours - Part 3: Minimum requirements for high service level harbours
Tourism and related services - Yacht harbours - Part 3: Minimum requirements for high service level harbours
ISO 13687-3:2017 establishes minimum requirements for commercial and non-commercial harbours for leisure craft in order to define the high level to deliver services to the boating community for all types of recreational boating activities, excluding the standardization of sports activities. The scope does not cover specifics of boat yards, dry stacks, dry-docking areas, dry storages, fuel stations and nearby beaches. ISO 13687-3:2017 does not cover risks in case of abnormal weather conditions above windforce 9 on the Beaufort scale and extreme sea conditions or rogue waves.
Tourisme et services connexes — Ports de plaisance — Partie 3: Exigences minimales pour les port de niveau de service haut
General Information
- Status
- Published
- Publication Date
- 09-Jul-2017
- Technical Committee
- ISO/TC 228 - Tourism and related services
- Drafting Committee
- ISO/TC 228/WG 8 - Yacht harbors
- Current Stage
- 9093 - International Standard confirmed
- Start Date
- 18-Jan-2023
- Completion Date
- 13-Dec-2025
Relations
- Effective Date
- 14-May-2016
Overview
ISO 13687-3:2017 - Tourism and related services - Yacht harbours - Part 3 defines minimum requirements for high service level harbours for leisure craft. It builds on ISO 13687‑1 (basic level) and ISO 13687‑2 (intermediate level); a high service level harbour must meet parts 1 and 2 plus the additional requirements in this part. The standard targets commercial and non‑commercial marinas and yacht harbours, focusing on operational quality, safety and environmental protection for recreational boating. It explicitly excludes detailed standardization of sports activities, specifics of boat yards, dry stacks, dry‑docking areas, dry storage, fuel station technical details and nearby beaches, and does not address extreme weather above Beaufort force 9.
Key topics and technical requirements
- Staffing and office: office staff available at least 12 hours/day; staff competent to assist mooring and auxiliary craft; ≥50% of each shift trained in first aid; annual staff evaluations and harbour manager with relevant professional qualifications; organization chart reviewed at least every three years.
- Safety: requirements for first‑aid kits, firefighting equipment, lifesaving appliances, illumination, emergency action plans and regular drills.
- Environmental management: waste control (including collection/disposal of waste oil and fuel), oil and fuel spill procedures, management of black water, bilge and hazardous substances, and an environmental code of conduct.
- Services & visitor facilities: minimum expectations for fresh water, toilets, showers, electricity, Wi‑Fi, laundry, chandler services, concierge/transportation assistance, auxiliary craft and embarkation aids. The standard lists fuelling as a service topic but does not prescribe technical design for fuel stations.
- Maintenance, cleaning & security: documented maintenance programmes, inspections and testing schedules, cleaning standards and security arrangements for personnel and visitors.
- Signage & information: graphical symbols, information points and entrance wayfinding to harmonize user information across harbours.
Applications and who uses it
- Marina and harbour operators: to structure operations, staffing, safety and environmental programs and to raise service quality to a high level.
- Port authorities & local governments: as an objective reference for licensing, tourism development and regulatory guidance.
- Designers, consultants and facility planners: to define user requirements when renovating or expanding marinas.
- Auditors and certifiers: for gap analysis, internal audits and conformity checks.
- Tourism agencies and operators: to promote harmonized marina services and visitor expectations.
Related standards
- ISO 13687‑1:2017 - Minimum requirements for basic service level harbours
- ISO 13687‑2:2017 - Minimum requirements for intermediate service level harbours
- Developed by ISO/TC 228 (Tourism and related services)
Keywords: ISO 13687-3:2017, yacht harbours standard, marina standards, high service level harbours, recreational boating, marina operations, environmental requirements, safety requirements.
Frequently Asked Questions
ISO 13687-3:2017 is a standard published by the International Organization for Standardization (ISO). Its full title is "Tourism and related services - Yacht harbours - Part 3: Minimum requirements for high service level harbours". This standard covers: ISO 13687-3:2017 establishes minimum requirements for commercial and non-commercial harbours for leisure craft in order to define the high level to deliver services to the boating community for all types of recreational boating activities, excluding the standardization of sports activities. The scope does not cover specifics of boat yards, dry stacks, dry-docking areas, dry storages, fuel stations and nearby beaches. ISO 13687-3:2017 does not cover risks in case of abnormal weather conditions above windforce 9 on the Beaufort scale and extreme sea conditions or rogue waves.
ISO 13687-3:2017 establishes minimum requirements for commercial and non-commercial harbours for leisure craft in order to define the high level to deliver services to the boating community for all types of recreational boating activities, excluding the standardization of sports activities. The scope does not cover specifics of boat yards, dry stacks, dry-docking areas, dry storages, fuel stations and nearby beaches. ISO 13687-3:2017 does not cover risks in case of abnormal weather conditions above windforce 9 on the Beaufort scale and extreme sea conditions or rogue waves.
ISO 13687-3:2017 is classified under the following ICS (International Classification for Standards) categories: 03.080.30 - Services for consumers; 03.200 - Leisure. Tourism; 03.200.99 - Other standards relating to leisure and tourism. The ICS classification helps identify the subject area and facilitates finding related standards.
ISO 13687-3:2017 has the following relationships with other standards: It is inter standard links to ISO 13687:2014. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.
ISO 13687-3:2017 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.
Standards Content (Sample)
INTERNATIONAL ISO
STANDARD 13687-3
First edition
2017-07
Tourism and related services — Yacht
harbours —
Part 3:
Minimum requirements for high
service level harbours
Tourisme et services connexes — Ports de plaisance —
Partie 3: Exigences minimales pour les port de niveau de service haut
Reference number
©
ISO 2017
© ISO 2017, Published in Switzerland
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form
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ii © ISO 2017 – All rights reserved
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General requirements . 1
4.1 Legal and other requirements . 1
4.2 Office . 2
4.3 Staff . 2
4.3.1 General requirements . 2
4.3.2 Structure of staff duties and responsibilities . 2
4.3.3 Corporate identity . 2
4.4 Administration . 2
4.5 Insurance . 2
5 Environmental requirements . 2
5.1 Waste control. 2
5.1.1 General. 2
5.1.2 Collection and disposal of waste oil and fuel. 3
5.2 Oil and fuel spill . 3
5.3 Black water, bilge water, grey water, and hazardous substances . 3
5.4 Environmental code of conduct. 3
6 Safety requirements . 3
6.1 First aid kit. 3
6.2 Fire fighting . 3
6.3 Lifesaving equipment . 3
6.4 Illumination . 3
6.5 Emergency action plan . 3
6.6 Drills . 3
7 Signage . 4
7.1 General . 4
7.2 Graphical symbols . 4
7.3 Information point . 4
7.4 Entrances . 4
8 Services . 4
8.1 Fresh water . 4
8.2 Toilets . 4
8.3 Showers . 5
8.4 Electricity . 5
8.5 Activities and attractions . 5
8.6 Vehicle parking . 5
8.7 Food and beverage . 5
8.8 Trolleys . 5
8.9 Chandler and craft equipment . 6
8.10 Lift or slip facilities . 6
8.11 Repair and maintenance . 6
8.12 Wifi access . 6
8.13 Auxiliary craft. 6
8.14 Laundry services . 6
8.15 Fuelling . 6
8.16 Concierge services . 6
8.17 Transportation services for persons . 6
8.18 Extra means for embarking and disembarking . 6
9 Maintenance and cleaning . 7
9.1 General . 7
9.2 Maintenance and cleaning programme . 7
9.3 Tests and inspections . 7
10 Security. 7
iv © ISO 2017 – All rights reserved
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