Accessibility and usability of the built environment — Accessibility of immovable cultural heritage — Principles and methodology for interventions

This document establishes criteria and a methodology for providing accessibility to immovable cultural heritage through interventions arising from conservation, restoration or specific accessibility needs. It is applicable to immovable cultural heritage and its setting. It is not applicable to general management, organizational and other aspects of a functional nature that are not directly related to the conservation, restoration or specific accessibility interventions. This document is intended to be used by heritage owners and managers (both private or public), curators, accessibility professionals, conservation and restoration professionals, architects, engineers, designers, user representatives and builders. Requirements and recommendations related to the design and constructional aspects of an accessible built environment are covered by ISO 21542.

Accessibilité et usage de l’environnement bâti — Accessibilité du patrimoine culturel immobilier — Principes et méthodologie pour les interventions

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Status
Not Published
Current Stage
5020 - FDIS ballot initiated: 2 months. Proof sent to secretariat
Start Date
29-Jul-2024
Completion Date
29-Jul-2024
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FINAL DRAFT
International
Standard
ISO/TC 59/SC 16
Accessibility and usability of the
Secretariat: UNE
built environment — Accessibility
Voting begins on:
of immovable cultural heritage —
2024-07-29
Principles and methodology for
Voting terminates on:
interventions
2024-09-23
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
FINAL DRAFT
International
Standard
ISO/TC 59/SC 16
Accessibility and usability of the
Secretariat: UNE
built environment — Accessibility
Voting begins on:
of immovable cultural heritage —
2024-07-29
Principles and methodology for
Voting terminates on:
interventions
2024-09-23
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland Reference number
ii
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles . 4
4.1 General .4
4.2 Strategic principles .5
4.3 Technical principles .5
4.4 Operational principles .5
5 Methodology . 6
5.1 General .6
5.2 General accessibility objectives for the immovable cultural heritage .6
5.2.1 General .6
5.2.2 Determination of general objectives .7
5.2.3 Adoption of strategies .7
5.3 Analysis of the cultural object and its setting .7
5.3.1 General .7
5.3.2 Analysis of the heritage values .8
5.3.3 Analysis of accessibility conditions .8
5.3.4 Consolidation of the results of the analyses .9
5.4 Specific accessibility objectives for the immovable cultural heritage .9
5.5 Proposals for action .9
5.5.1 Drafting of proposals for action.9
5.5.2 Evaluation and selection of proposals for action .10
5.6 Intervention plan .10
Annex A (informative) Accessibility needs .12
Annex B (informative) Considerations for the determination of general accessibility objectives .16
Annex C (informative) Heritage values .18
Annex D (informative) Publicly available accessibility information – access guide .21
Annex E (informative) Examples of accessibility methodology in practice.23
Bibliography .49

iii
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 59, Buildings and civil engineering works,
Subcommittee SC 16, Accessibility and usability of the built environment.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.

iv
Introduction
This document establishes principles for achieving accessibility and usability of immovable cultural heritage
[1]
in accordance with a universal design approach and sets out a methodology for the application of these
principles.
The objective of accessibility to immovable cultural heritage is particularly relevant in today's society.
Many immovable cultural heritage objects continue to be used in daily life, for example, religious buildings,
transportation buildings, buildings for education and administration, social and medical facilities and
institutions for museum use, events, sport and leisure and much more. Other cultural objects, whose uses
were initially private, are now open to the public, like ancient residential palaces that are now used for
administrative or museum purposes. These cultural objects provide examples where accessibility for people
with disabilities is now required although it was not implemented originally when the objects were built.
The demand for accessibility of immovable cultural heritage has increased with the public's increasing
participatory aspirations and the upward trend for cultural tourism among retired and older persons who
more frequently experience different types of restrictions due to the built environment.
Cultural heritage is a significant part of the collective history and cultural identity to which full participation
and enjoyment of all people should be ensured. Furthermore, in many cases, cultural heritage is part of
[1]
citizens' daily life. According to the United Nations Convention on the Rights of Persons with Disabilities,
accessibility contributes to the full and effective participation of all people in immovable cultural heritage.
This document not only emphasizes the importance of access but also the use of immovable cultural heritage
by persons with the widest range of abilities and characteristics. Through improvement of accessibility of
cultural objects and their settings, the appreciation of immovable cultural heritage by society is enhanced,
highlighting its significance and visibility. At the same time, appreciation of the immovable cultural heritage
leads to more engagement of local communities taking an active role in the conservation of cultural objects,
[2]
according to the Strategic Objectives of the World Heritage Convention .
Actions for improving accessibility to immovable cultural heritage can foster the achievement of these
[3]
specific social goals with the conservation of heritage values. The Venice Charter emphasizes that
the conservation of cultural objects is enhanced by its use. Added to this approach, in 2005, the Faro
[4]
Convention emphasized the social dimension of heritage and its consideration as a right of all people By
means of accessibility measures the usage as well as cultural and functional potential of cultural objects are
improved.
This document has been developed to support the planning of accessibility interventions to cultural heritage
in different scenarios. The principles and the methodology presented in this document are at a strategic
level. Other technical standards concerning accessibility in building and urban planning contain provisions
potentially applicable to the immovable cultural heritage. Requirements and recommendations related to
the design and constructional aspects of an accessible built environment are covered by ISO 21542.
Both the principles
...


ISO/TC 59/SC 16
Secretariat: UNE
Date: 2024-07-12
Accessibility and usability of the built environment — Accessibility of
immovable cultural heritage — Principles and methodology for
interventions
FDIS stage
Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to change
without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which
they are aware and to provide supporting documentation.
To help you, this guide on writing standards was produced by the ISO/TMB and is available at
A model manuscript of a draft International Standard (known as “The Rice Model”) is available at

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication
may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying,
or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO
at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
Fax: +41 22 749 09 47
EmailE-mail: copyright@iso.org
Website: www.iso.orgwww.iso.org
Published in Switzerland
DIS 5727:2024(en)
ISO/FDIS © ISO 2024 – All rights reserved
ii
Contents
Foreword . iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles . 5
4.1 General . 5
4.2 Strategic principles . 5
4.3 Technical principles . 6
4.4 Operational principles . 6
5 Methodology . 6
5.1 General . 6
5.2 General accessibility objectives for the immovable cultural heritage . 8
5.2.1 General . 8
5.2.2 Determination of general objectives . 8
5.2.3 Adoption of strategies . 8
5.3 Analysis of the cultural object and its setting . 9
5.3.1 General . 9
5.3.2 Analysis of the heritage values . 9
5.3.3 Analysis of accessibility conditions . 9
5.3.4 Consolidation of the results of the analyses . 10
5.4 Specific accessibility objectives for the immovable cultural heritage . 10
5.5 Proposals for action . 11
5.5.1 Drafting of proposals for action . 11
5.5.2 Evaluation and selection of proposals for action . 11
5.6 Intervention plan . 12
Annex A (informative) Accessibility needs . 14
Annex B (informative) Considerations for the determination of general accessibility objectives18
Annex C (informative) Heritage values . 20
Annex D (informative) Publicly available accessibility information – access guide . 23
Annex E (informative) Examples of accessibility methodology in practice . 25
Bibliography . 64

iii
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of
ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent rights
in respect thereof. As of the date of publication of this document, ISO had not received notice of (a) patent(s)
which may be required to implement this document. However, implementers are cautioned that this may not
represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 59, Buildings and civil engineering works,
Subcommittee SC 16, Accessibility and usability of the built environment.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.
DIS 5727:2024(en)
ISO/FDIS © ISO 2024 – All rights reserved
iv
Introduction
This document establishes principles for achieving accessibility and usability of immovable cultural heritage
[1[1]]
in accordance with a universal design approach and sets out a methodology for the application of these
principles.
The objective of accessibility to immovable cultural heritage is particularly relevant in today's society. Many
immovable cultural heritage objects continue to be used in daily life, for example, religious buildings,
transportation buildings, buildings for education and administration, social and medical facilities and
institutions for museum use, events, sport and leisure and much more. Other cultural objects, whose uses
were initially private, are now open to the public, like ancient residential palaces that are now used for
administrative or museum purposes. These cultural objects provide examples where accessibility for people
with disabilities is now required although it was not implemented originally when the objects were built.
The demand for accessibility of immovable cultural heritage has increased with the public's increasing
participatory aspirations and the upward trend for cultural tourism among retired and older persons who
more frequently experience different types of restrictions due to the built environment.
Cultural heritage is a significant part of the collective history and cultural identity to which full participation
and enjoyment of all people should be ensured. Furthermore, in many cases, cultural heritage is part of
[1[1] ]
citizens' daily life. According to the United Nations Convention on the Rights of Persons with Disabilities, ,
accessibility contributes to the full and effective participation of all people in immovable cultural heritage.
This document not only emphasizes the importance of access but also the use of immovable cultural heritage
by persons with the widest range of abilities and characteristics. Through improvement of accessibility of
cultural objects and their settings, the appreciation of immovable cultural heritage by society is enhanced,
highlighting its significance and visibility. At the same time, appreciation of the immovable cultural heritage
leads to more engagement of local communities taking an active role in the conservation of cultural objects,
[2[2] ]
according to the Strategic Objectives of the World Heritage Convention . .
Actions for improving accessibility to immovable cultural heritage can foster the achievement of these specific
[3[3]]
social goals with the conservation of heritage values. The Venice Charter emphasizes that the conservation
[4[4]]
of cultural objects is enhanced by its use. Added to this approach, in 2005, the Faro Convention emphasized
the social dimension of heritage and its consideration as a right of all people By means of accessibility
measures the usage as well as cultural and functional potential of cultural objects are improved.
This document has been developed to support the planning of accessibility interventions to cultural heritage
in different scenarios. The principles and the methodology presented in this document are at a strategic level.
Other technical standards concerning accessibility in building and urban planning contain provisions
potentially applicable to the immovable cultural heritage. Requirements and recommendations related to the
design and constructional aspects of an accessible built environment are covered by ISO 21542.
Both the principles and the methodology presented are based on international precedents, studies and
[5[5] ]
accessibility interventions to immovable cultural heritage . .
Not all scenarios showing functional or cultural obstacles to accessibility can be solved by means of physical
changes to cultural objects alone. Accessibility also requires the implementation of other measures such as
management, maintenance, or service provision. It is important to note that these measures are not the subject
of this document.
v
Accessibility and usability of the built environment — Accessibility of
immovable cultural heritage — Principles and methodology for
interventions
1 Scope
This document establishes principles and a methodology for providing accessibility to immovable cultural
heritage through interventions arising from conservation, restoration or specific accessibility needs.
It is applicable to immovable cultural heritage and its setting.
This document is intended to be used by heritage owners and managers (both private or public), curators,
accessibility professionals, conservation and restoration professionals, architects, engineers, designers,
builders and user representatives.
This document does not specify requirements regarding management, maintenance or service provision.
2 Normative references
There are no normative references in this document
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— — ISO Online browsing platform: available at https://www.iso.org/obp
— — IEC Electropedia: available at http://www.electropedia.org/
3.1
access concept
Outcomeoutcome of the consolidated analyses to identify the accessibility (3.4 (3.4)) conditions and heritage
values (3.24) of a cultural object (3.10(3.10),), including the general and specific accessibility (3.4) objectives
(3.14(3.10) )
Note 1 to ent
...

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