Information technology - Automated infrastructure management (AIM) systems - Requirements, data exchange and applications

This European Standard specifies the requirements and recommendations for the attributes of automated infrastructure management (AIM) systems. This European Standard explains how AIM systems can contribute to operational efficiency and deliver benefits to a) cabling infrastructure and connected device administration, b) facilities and IT management processes and systems, c) other networked management processes and systems (e.g. intelligent building systems), d) business information systems covering asset tracking and asset management together with event notifications and alerts that assist with physical network security. This European Standard specifies a framework of requirements and recommendations for data exchange with other systems.

Informationstechnik - Systeme für automatisiertes Infrastruktur-Management (AIM) - Anforderungen, Schnittstellen und Anwendungen

Technologie de l'information - Systèmes de gestion d'infrastructure automatisée (AIM, Automated infrastructure management) - Exigences, échange de données et applications

Informacijska tehnologija - Avtomatizirani sistemi upravljanja infrastrukture (AIM) - Zahteve, izmenjava podatkov in uporaba

Ta evropski standard določa zahteve in priporočila za lastnosti avtomatiziranih sistemov upravljanja infrastrukture (AIM).
Ta evropski standard pojasnjuje, kako lahko avtomatizirani sistemi upravljanja infrastrukture pripomorejo k učinkovitosti delovanja in so lahko koristni za:
a) upravljanje kabelske infrastrukture in povezanih naprav,
b) naprave ter postopke in sisteme za upravljanje informacijske tehnologije,
c) druge omrežne upravljalne postopke in sisteme (npr. pametni stavbni sistemi),
d) poslovne informacijske sisteme, ki zajemajo sledenje in upravljanje sredstev, vključno z obveščanjem o dogodkih ter opozorili, ki pripomorejo k varnosti fizičnega omrežja.
Ta evropski standard določa okvir zahtev in priporočil za izmenjavo podatkov z drugimi sistemi.

General Information

Status
Published
Publication Date
22-Dec-2016
Current Stage
9093 - Decision to confirm - Review Enquiry
Completion Date
16-Jun-2021

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SLOVENSKI STANDARD
01-februar-2017
Informacijska tehnologija - Avtomatizirani sistemi upravljanja infrastrukture (AIM) -
Zahteve, izmenjava podatkov in uporaba
Information technology - Automated infrastructure management (AIM) systems -
Requirements, data exchange and applications
Informationstechnik - Systeme für automatisiertes Infrastrukturmanagement (AIM) -
Anforderungen, Schnittstellen und Anwendungen
Technologies de l'information - Systèmes de gestion d'infrastructure automatisée (AIM,
Automated infrastructure management) - Exigences, interfaces et applications
Ta slovenski standard je istoveten z: EN 50667:2016
ICS:
35.110 Omreževanje Networking
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD EN 50667
NORME EUROPÉENNE
EUROPÄISCHE NORM
December 2016
ICS 35.110; 35.240.99
English Version
Information technology - Automated infrastructure management
(AIM) systems - Requirements, data exchange and applications
Technologies de l'information - Systèmes de gestion Informationstechnik - Systeme für automatisiertes
d'infrastructure automatisée (AIM, Automated infrastructure Infrastrukturmanagement (AIM) - Anforderungen,
management) - Exigences, interfaces et applications Schnittstellen und Anwendungen
This European Standard was approved by CENELEC on 2016-10-24. CENELEC members are bound to comply with the CEN/CENELEC
Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC
Management Centre or to any CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the
same status as the official versions.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic,
Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.

European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2016 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members.
Ref. No. EN 50667:2016 E
Contents Page
European foreword .4
Introduction .5
1 Scope .6
2 Normative references .6
3 Terms, definitions and abbreviations .6
3.1 Terms and definitions .6
3.2 Abbreviations .9
4 Conformance .9
5 Automated infrastructure management (AIM) systems . 10
5.1 Functional elements . 10
5.2 System requirements . 10
5.3 Functional requirements . 10
5.3.1 Documentation and maintenance of information within AIM software . 10
5.3.2 Management and usage of information within AIM software . 11
5.3.3 Integrity of information within AIM software . 12
5.4 Functional recommendations . 12
6 AIM solutions: business benefits . 12
6.1 General . 12
6.2 Intrinsic benefits of stand-alone AIM systems . 12
6.2.1 Accurate documentation . 12
6.2.2 Asset management . 13
6.2.3 Capacity management . 13
6.2.4 Change management . 13
6.2.5 Incident management . 14
6.3 Extrinsic benefits of AIM when linked with other business information and network
management systems . 14
6.3.1 General . 14
6.3.2 IT-related systems . 15
6.3.3 Building management systems . 18
6.3.4 Data centre infrastructure management (DCIM) . 18
6.3.5 Configuration management database (CMDB) applications . 20
7 AIM solutions: Data exchange framework . 21
7.1 General . 21
7.2 Data exchange format and protocols . 21
7.3 Commands . 21
7.4 Common data model definition . 22
7.4.1 General . 22
7.4.2 Element reference ID . 22
7.4.3 Element and attribute definitions . 23
7.4.4 Containment rules and hierarchy . 29
Annex A (informative) Hierarchy and containment rules . 30
Annex B (informative) Field descriptions . 32
Annex C (normative) Implementation requirements and recommendations . 34
C.1 General . 34
C.2 Design. 34
C.3 Specification . 34
C.4 Installation . 35
C.5 Operation . 35
Annex D (informative) Optional lower level data exchange framework . 36
Bibliography . 37
Figures
Figure 1 — Example of a helpdesk work flow integrated with an AIM system . 17
Figure 2 — Relationship between AIM systems and CMDB applications . 20
Figure A.1 — Spaces . 30
Figure A.2 — Telecommunications equipment . 31
Figure A.3 — Work orders . 31
Tables
Table 1 — Work order management commands . 21
Table 2 — Asset management . 22
Table 3 — Alarms and events . 22
Table 4 — Circuit tracing . 22
Table 5 — Attribute key . 23
Table 6 — Connectivity . 23
Table 7 — Premises/space . 24
Table 8 — Furniture . 24
Table 9 — Telecommunications equipment . 25
Table 10 — Organizational element . 27
Table 11 — Work Order . 28
Table 12 — Work Order Task . 28
Table 13 — Event . 28
Table 14 — Alarm . 29
Table B.1 — AIM software fields . 32
Table D.1 — Port level . 36
Table D.2 — Port level work actions . 36

European foreword
This document (EN 50667:2016) has been prepared by CLC/TC 215 “Electrotechnical aspects of
telecommunication equipment”, based upon ISO/IEC 18598:2016 “Information technology – Automated
infrastructure management (AIM) systems – Requirements, data exchange and applications”.
The following dates are fixed:
latest date by which this document has to (dop) [2017-07-24]
be implemented at national level by
publication of an identical national
standard or by endorsement
latest date by which the national standards (dow) [2019-10-24]
conflicting with this
document have to be withdrawn
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CENELEC shall not be held responsible for identifying any or all such patent rights.
Introduction
This European Standard is intended for:
a) premises owners and facility managers;
b) suppliers of AIM solutions;
c) planners of network infrastructures;
d) network operation managers;
e) data centre operation managers;
f) IT process managers;
g) suppliers of management system software;
h) software integrators.
This European Standard is one of a number of documents prepared in support of European Standards and
Technical Reports produced by CLC/TC 215.
1 Scope
This European Standard specifies the requirements and recommendations for the attributes of auto
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