CEN/TS 16850:2015

SLOVENSKI STANDARD
01-november-2015
Družbena varnost in varnost državljanov - Napotki za upravljanje varnosti v
zdravstvenih ustanovah
Societal and Citizen Security - Guidance for managing security in healthcare facilities
Schutz und Sicherheit der Bürger - Leitfaden für das Sicherungsmanagement in
Gesundheitseinrichtungen
Sécurité sociétale du citoyen - Lignes directrices pour gérer la sécurité dans les
établissements de santé
Ta slovenski standard je istoveten z: CEN/TS 16850:2015
ICS:
03.100.01 Organizacija in vodenje Company organization and
podjetja na splošno management in general
11.020.99 Drugi standardi v zvezi z Other standards related to
zdravstvom na splošno health care in general
13.310 Varstvo pred kriminalom Protection against crime
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

CEN/TS 16850
TECHNICAL SPECIFICATION
SPÉCIFICATION TECHNIQUE
September 2015
TECHNISCHE SPEZIFIKATION
ICS 13.310; 91.040.10; 11.020
English Version
Societal and Citizen Security - Guidance for managing
security in healthcare facilities
Sécurité sociétale du citoyen - Lignes directrices pour Schutz und Sicherheit der Bürger - Leitfaden für das
gérer la sécurité dans les établissements de santé Sicherungsmanagement in Gesundheitseinrichtungen
This Technical Specification (CEN/TS) was approved by CEN on 27 July 2015 for provisional application.

The period of validity of this CEN/TS is limited initially to three years. After two years the members of CEN will be requested to
submit their comments, particularly on the question whether the CEN/TS can be converted into a European Standard.

CEN members are required to announce the existence of this CEN/TS in the same way as for an EN and to make the CEN/TS
available promptly at national level in an appropriate form. It is permissible to keep conflicting national standards in force (in
parallel to the CEN/TS) until the final decision about the possible conversion of the CEN/TS into an EN is reached.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2015 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TS 16850:2015 E
worldwide for CEN national Members.

Contents Page
European foreword . 4
Introduction . 5
1 Scope . 6
2 Terms and definitions . 6
3 General guidance . 6
3.1 Approach . 6
3.2 Context of the HCF security management . 6
3.3 Compliance with national legislation . 7
3.4 Risk management . 7
3.5 Leadership . 8
3.5.1 General . 8
3.5.2 Organization of roles, responsibilities and authority . 8
3.6 Establishment of a security management policy . 9
3.7 Security Management Plan (SMP) . 9
3.8 Interfacing with other management systems . 10
4 Operational guidance . 10
4.1 Organization (General procedures) . 10
4.1.1 Controlled areas . 10
4.1.2 Access control . 10
4.1.3 Secure storage . 12
4.1.4 Facility restricted access (emergency lockdown) . 12
4.1.5 Car park and vehicle control . 13
4.2 People . 13
4.2.1 Staff . 13
4.2.2 Visitors . 18
4.2.3 Patients . 19
4.3 Facilities and technology (infrastructure and access system) . 22
4.3.1 Design and construction . 22
4.3.2 Physical security . 23
4.3.3 Fences and walls . 23
4.3.4 Closed circuit TV (CCTV) . 23
4.3.5 Identity cards . 24
4.3.6 Technologies and alarm systems . 24
4.3.7 Control rooms . 25
4.3.8 Accommodation for patients with protective status or prisoners . 25
4.3.9 Security signage . 25
4.3.10 Alternative entries . 26
4.3.11 Operating (surgery) rooms security . 26
4.3.12 Emergency unit security . 26
4.3.13 Burglar and intruder resistant areas . 27
4.3.14 Personal attack alarms (Panic alarms) . 28
4.3.15 Cash and other monetary processing systems . 28
4.4 Security incident response . 30
4.4.1 General . 30
4.4.2 Criteria . 30
4.4.3 Minimizing possibility of recurrence . 31
4.4.4 Reports and statistics . 31
4.4.5 Incident report . 31
4.4.6 Interfacing with first responders and emergency management . 31
4.4.7 Targeted violence . 32
4.5 Plans for special cases . 33
4.5.1 Child abduction . 33
4.5.2 CBRN incident response . 33
4.5.3 Prisoner patients . 33
4.5.4 Offensive weapons and other dangerous equipment . 33
4.5.5 Active shooter . 34
4.5.6 Drug diversion and security of CBRNE substances . 35
4.5.7 Vehicle and aircraft security . 36
4.5.8 Media . 36
5 Performance evaluation . 37
5.1 General . 37
5.2 Management review . 37
6 Exercise and testing . 37
Bibliography . 39

European foreword
This document (CEN/TS 16850:2015) has been prepared by Technical Committee CEN/TC 391
“Societal and Citizen Security”, the secretariat of which is held by NEN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent
rights.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to announce this Technical Specification: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.
Introduction
Security of healthcare facilities is very important for effective and high quality medical treatment. It is a
very wide area and the primary objective of this Technical Specification (TS) is to provide all
responsible persons, within healthcare facility, with guidelines on how to manage security.
This is not a management system standard. This TS is giving an opportunity to be more specific i
...