CEN ISO/TR 56004:2020
(Main)Innovation Management Assessment - Guidance (ISO/TR 56004:2019)
Innovation Management Assessment - Guidance (ISO/TR 56004:2019)
This document will help the user understand why it is beneficial to carry out an Innovation Management Assessment (IMA), what to assess, how to carry out the IMA, and thus maximize the resulting benefits, which are universally applicable to:
— organizations seeking sustained success in their innovation activities;
— organizations performing IMAs;
— users and other interested parties (e.g. customers, suppliers, partners, funding organizations, universities and public authorities) seeking confidence in an organization's ability to manage innovation effectively;
— interested parties seeking to improve communication through a common understanding of Innovation Management (IM), via an assessment;
— providers of training, assessment, or advice in IM;
— developers of related standards;
— academics interested in research related to IMA.
Further, this document is intended to be applicable to:
— all types of organizations, regardless of sector, age, size, or country;
— all approaches to IM regardless of their level of sophistication, and complexity;
— all modalities of managing innovation whether centralized or decentralized;
— all ways to innovate, e.g. internal, collaborative, open, user-, market- or technology-driven innovation;
— all types of innovation such as product, service, process, business model, organizational innovation from incremental to radical.
Évaluation du management de l'innovation - Lignes directrices (ISO/TR 56004:2019)
Le présent document aidera l'utilisateur à comprendre pourquoi il est avantageux de réaliser une évaluation du management de l'innovation (EMI), quoi évaluer, comment procéder à l'EMI et ainsi maximiser les avantages qui en résultent, qui sont universellement applicables:
— aux organisations qui cherchent à assurer le succès durable de leurs activités d'innovation;
— aux organisations qui effectuent des EMI;
— aux utilisateurs et autres parties intéressées (clients, fournisseurs, partenaires, organisations de financement, universités et autorités publiques, par exemple) qui cherchent à avoir confiance dans la capacité d'une organisation à gérer efficacement l'innovation;
— aux parties intéressées qui cherchent à améliorer la communication grâce à une compréhension commune du management de l'innovation (MI), au moyen d'une évaluation;
— aux prestataires de services de formation, d'évaluation ou de conseil en MI;
— aux développeurs de normes connexes;
— aux universitaires qui s'intéressent à la recherche liée à l'EMI.
En outre, le présent document est destiné à être applicable à:
— tous les types d'organisations, quels que soient leur secteur d'activité, leur âge, leur taille ou leur pays;
— toutes les approches du MI, quels que soient leur niveau de sophistication et leur complexité;
— toutes les modalités de management de l'innovation, qu'elle soit centralisée ou décentralisée;
— toutes les façons d'innover, par exemple en interne, collaborative, ouverte, axée sur l'utilisateur, le marché ou la technologie;
— tous les types d'innovation tels qu'un produit, un service, un procédé, un modèle d'affaires, une innovation organisationnelle, qu'elle soit incrémentale ou radicale.
Ocenjevanje upravljanja inovacij - Navodilo (ISO/TR 56004:2019)
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2020
Nadomešča:
SIST-TS CEN/TS 16555-7:2016
Ocenjevanje upravljanja inovacij - Navodilo (ISO/TR 56004:2019)
Innovation Management Assessment - Guidance (ISO/TR 56004:2019)
Évaluation du management de l'innovation - Lignes directrices (ISO/TR 56004:2019)
Ta slovenski standard je istoveten z: CEN ISO/TR 56004:2020
ICS:
03.100.40 Raziskave in razvoj Research and development
03.100.50 Proizvodnja. Vodenje Production. Production
proizvodnje management
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
CEN ISO/TR 56004
TECHNICAL REPORT
RAPPORT TECHNIQUE
October 2020
TECHNISCHER BERICHT
ICS 03.100.01; 03.100.40 Supersedes CEN/TS 16555-7:2015
English Version
Innovation Management Assessment - Guidance (ISO/TR
56004:2019)
Évaluation du management de l'innovation - Lignes
directrices (ISO/TR 56004:2019)
This Technical Report was approved by CEN on 18 October 2020. It has been drawn up by the Technical Committee CEN/TC 389.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2020 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 56004:2020 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
European foreword
The text of ISO/TR 56004:2019 has been prepared by Technical Committee ISO/TC 279 "Innovation
management” of the International Organization for Standardization (ISO) and has been taken over as
secretariat of which is held by UNE.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes CEN/TS 16555-7:2015.
Endorsement notice
The text of ISO/TR 56004:2019 has been approved by CEN as CEN ISO/TR 56004:2020 without any
modification.
TECHNICAL ISO/TR
REPORT 56004
First edition
2019-02
Innovation Management
Assessment — Guidance
Évaluation du management de l'innovation — Lignes directrices
Reference number
ISO/TR 56004:2019(E)
©
ISO 2019
ISO/TR 56004:2019(E)
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
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Published in Switzerland
ii © ISO 2019 – All rights reserved
ISO/TR 56004:2019(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Reasons for carrying out an Innovation Management Assessment.2
5 Choosing the Innovation Management Assessment approach . 3
5.1 General . 3
5.2 Understanding different approaches to Innovation Management Assessment . 3
5.2.1 Performance criteria for Innovation Management. 5
5.2.2 Options for implementing the Innovation Management Assessment . 6
5.3 Type and quality of Innovation Management Assessment output(s) . 6
5.4 Formats of Innovation Management Assessment output(s) . 7
6 The Innovation Management Assessment process . 7
7 Prepare the Innovation Management Assessment . 9
7.1 The Innovation Management Assessment’s strategic intent and scope . 9
7.2 Innovation Management Assessment’s design suitable for the organization .10
7.3 Expected results of the Innovation Management Assessment .10
7.4 Performance metrics for the Innovation Management Assessment .10
7.5 The resources required (internal and external) .11
7.6 Organization’s ability and willingness to change .11
7.7 Prepare for the set-up of the Innovation Management Assessment .11
8 Conduct the Innovation Management Assessment .13
8.1 Set-up of the tool(s) .13
8.2 Data collection (quantitative and qualitative) .13
8.3 Data analysis .14
8.3.1 Data cleansing .14
8.3.2 Data interpretation and gap identification .14
9 Conclude the Innovation Management Assessment .15
9.1 Document findings .15
9.2 Innovation Management Assessment report structure and content .15
9.2.1 Examples of the data analysis results organized by topic/theme .15
9.2.2 Examples of the data analysis results organized by urgency or complexity .16
9.3 Communication of the Innovation Management Assessment results .16
9.4 Recommendations for Innovation Management improvement .17
10 Improvement of the Innovation Management Assessment itself .18
10.1 Recommendations for improving the Innovation Management Assessment .18
10.2 Determine the roadmap for enhancing future Innovation Management Assessments .18
10.3 Implement roadmap actions .18
Annex A (informative) Principles of Innovation Management Assessment .19
Annex B (informative) Presenting results from the Innovation Management Assessment
(examples of visuals) .26
Bibliography .30
ISO/TR 56004:2019(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso
.org/iso/foreword .html.
This document was prepared by Technical Committee ISO/TC 279, Innovation Management.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/members .html.
iv © ISO 2019 – All rights reserved
ISO/TR 56004:2019(E)
Introduction
Innovation is the key driver for organizations to create value from new products, services, processes,
or business models. Therefore, innovation needs to be managed in a systematic manner. Many
organizations have already established their innovation management (IM). This might build on key
success factors such as the innovation strategy and objectives, the operations for innovation including
the processes and organizational structures, and the innovation-enabling factors, the innovation
support, including among others the innovation culture, tools and methods, competencies, human
and financial resources. Managing innovation in a systematic manner creates value and secures the
organization’s future. As a consequence, organizations seek guidance on continuously developing
their innovation management capabilities and performance. A pre-requisite is transparency of the
organization’s current performance of its IM. To achieve necessary transparency here, regular and
effective assessments of the IM are essential. In this context, this document is designed to answer the
following over-riding question: How can an Innovation Management Assessment (IMA) contribute to
the future development of an organization and its IM?
This document provides guidance on why it is beneficial to implement an IMA, what you can expect from
a good IMA, how to carry it out, and act upon the results of the IMA. More specifically, the document
...
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