EN 16062:2022

SLOVENSKI STANDARD
oSIST prEN 16062:2021
01-januar-2021

Inteligentni transportni sistemi - e-Varnost - Zahteve za visoko stopnjo prednosti

aplikacijskega protokola elektronskega klica v sili (HLAP) z uporabo komutiranega

Intelligent transport systems - ESafety - eCall high level application requirements (HLAP)

Systèmes de transport intelligents - ESafety - Exigences de protocole d'application de

haut niveau (HLAP) relatives à l'eCall via des réseaux commutés de circuits GSM/UMTS

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

Systèmes de transport intelligents - ESafety - Intelligente Transportsysteme - ESicherheit -

Exigences de protocole d'application de haut niveau Anforderungen an High-Level-Anwendungsprotokolle

(HLAP) relatives à l'eCall via des réseaux commutés de für eCall (HLAP) unter Verwendung von geschalteten

This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations

which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other

language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without

© 2020 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 16062:2020 E

European foreword ............................................................................................................................................. 4

Introduction .......................................................................................................................................................... 5

1 Scope .......................................................................................................................................................... 7

2 Normative references .......................................................................................................................... 7

3 Terms and definitions ......................................................................................................................... 8

4 Symbols and abbreviations .............................................................................................................12

5 Conformance .........................................................................................................................................13

6 General overview of the eCall transaction for Pan European eCall ..................................14

7 Requirements .......................................................................................................................................18

7.1 General requirements .......................................................................................................................18

7.1.1 General ....................................................................................................................................................18

7.1.2 USIM .........................................................................................................................................................18

7.1.3 Enabled PSAP ........................................................................................................................................18

7.1.4 IVS configured only for eCall ...........................................................................................................19

7.1.5 Self-test ...................................................................................................................................................19

7.1.6 Standby mode applicable to IVS configured for eCall only ..................................................19

7.2 Activation ...............................................................................................................................................20

7.2.1 Activation of pan-European eCall ..................................................................................................20

7.2.2 Activation of a test eCall ....................................................................................................................20

7.3 Call set-up...............................................................................................................................................20

7.3.1 General ....................................................................................................................................................20

7.3.2 IVS network access device (NAD) already registered on PLMN .........................................21

7.3.3 eCall in progress ..................................................................................................................................21

7.3.4 Network selection and registration ..............................................................................................21

7.3.5 Authentication of the subscriber ...................................................................................................21

7.3.6 eCall establishment ............................................................................................................................22

7.3.7 Cell localization (by network) ........................................................................................................22

7.3.8 Manual termination of eCall by vehicle occupants before trigger confirmation .........22

7.4 MSD transfer .........................................................................................................................................22

7.4.1 General ....................................................................................................................................................22

7.4.2 Send initiation signal from IVS eCall modem to PSAP............................................................23

7.4.3 eCall modem synchronization ........................................................................................................24

7.4.4 Request MSD by PSAP eCall modem to IVS eCall modem ......................................................24

7.4.5 Send MSD from vehicle IVS to PSAP eCall modem ...................................................................24

7.4.6 Link layer error check .......................................................................................................................24

7.4.7 Link layer ACK from PSAP eCall modem to IVS eCall modem .............................................24

7.5 Application layer acknowledgement (AL- ACK) .......................................................................25

7.5.1 Following transmission of the MSD to the eCall PSAP application ....................................25

7.5.2 PSAP acknowledges the MSD ..........................................................................................................25

7.5.3 No receipt of application layer ACK ..............................................................................................25

7.5.4 Form of presentation of the AL-ACK .............................................................................................25

7.6 PSAP request “SEND MSD” ................................................................................................................27

7.6.1 General ....................................................................................................................................................27

7.6.2 Before call clear-down ...................................................................................................................... 27

7.6.3 After call clear-down ......................................................................................................................... 29

7.7 PSAP application features ............................................................................................................... 29

7.7.1 General requirements ....................................................................................................................... 29

7.7.2 MSD display to the PSAP operator ................................................................................................ 29

7.7.3 PSAP operator user interface ......................................................................................................... 30

7.8 Audio link to vehicle occupants ..................................................................................................... 30

7.9 eCall clear-down.................................................................................................................................. 30

7.10 PSAP call back ...................................................................................................................................... 31

7.11 Rerouting to another PSAP/emergency control centre ........................................................ 31

7.12 Handling non equipped situations / error cases .................................................................... 32

7.12.1 MSD not transmitted correctly ...................................................................................................... 32

7.12.2 Network registration fails ............................................................................................................... 32

7.12.3 Call failure before the MSD is sent and acknowledged ......................................................... 32

7.12.4 Mobile network not supporting eCall flag or not provided with routing tables .......... 32

7.12.5 PSAP modem failure .......................................................................................................................... 33

7.12.6 PSAP network/ICT failure ............................................................................................................... 33

7.12.7 PSAP application failure ................................................................................................................... 33

7.12.8 PSAP operator does not respond .................................................................................................. 33

7.12.9 No response if line engaged ............................................................................................................ 34

7.12.10 MSD not sent ................................................................................................................................. 34

7.12.11 MSD not received ........................................................................................................................ 34

7.12.12 Audio link not established ...................................................................................................... 34

7.12.13 Audio link established but subsequently fails ................................................................. 35

7.12.14 Re-attempt in case of interrupted call ................................................................................ 35

7.12.15 Automatic repeat attempts ..................................................................................................... 35

7.12.16 IVS NAD does not receive call clear-down ......................................................................... 35

8 Third party services supported eCall (TPS-eCall) .................................................................. 35

9 Defences against attack (Security provisions) ......................................................................... 36

10 Quality of service requirements .................................................................................................... 36

11 Test and conformance requirements .......................................................................................... 36

12 Marking, labelling and packaging ................................................................................................. 36

13 Declaration of patents and intellectual property ................................................................... 36

Annex A (normative) Table of timings ....................................................................................................... 37

Annex B (informative) Summary abstracts of normative referenced documents ..................... 40

B.1 Objective ................................................................................................................................................ 40

B.2 Summary abstracts ............................................................................................................................ 40

Annex C (informative) Test system strategies......................................................................................... 51

C.1 General ................................................................................................................................................... 51

C.2 Vehicle and PSAP equipment life cycle ....................................................................................... 51

C.3 Laboratory environment ................................................................................................................. 52

C.4 OEM or third party test systems .................................................................................................... 52

Bibliography ....................................................................................................................................................... 54

This document (prEN 16062:2020) has been prepared by Technical Committee CEN/TC 278 “Intelligent

— Improvements in the precision of technical description and update of references;

An eCall is an emergency call generated either automatically via activation of in-vehicle sensors or

manually by the vehicle occupants; when activated, to provide notification and relevant location

information to the most appropriate Public Safety Answering Points (PSAP), by means of mobile wireless

communications networks and carries a defined standardized minimum set of data, notifying that there

has been an incident that requires response from the emergency services and establishes an audio

EN 15722 specifies a standardized MSD for eCall, and EN 16072 specifies pan-European eCall operating

requirements. (For third-party systems, EN 16102 specifies third-party services supporting eCall

operating requirements. See EC Communication on eCall Implementation 2009 [COM(2009) 434 final]

The operating requirements for pan-European eCall are made using Public Land Mobile Networks

(PLMN) (such as GSM and 3G), as specified in a number of ETSI standards and technical specifications.

In order to provide the eCall service across a wireless network, high level application protocols are

required as an important essential element to effect this service provision. This European Standard

specifies the protocols to put into effect the pan-European eCall operating requirements using PLMNs,

and also identifies common elements that can be used in the link between third-party services supporting

NOTE The term PSAP, which is most widely used in the eCall documentation, European Commission documents

etc., is used throughout this document and equates to the term emergency call response centre used in the ITS

The European Committee for Standardization (CEN) draws attention to the fact that it is claimed that

compliance with this European Standard may involve the use of patents concerning eCall given in this

The patents held may refer to the implementation of eCall in general using the specifications in this

European Standard, but do not specifically directly refer to specifications of any of the clauses defined

CEN takes no position concerning the evidence, validity and scope of these patent rights.

The holder of these patent rights has ensured to CEN that they are willing to negotiate licenses under

reasonable and non-discriminatory terms and conditions with applicants throughout the world. In this

respect, the statement of the holder of these patent rights is registered with CEN. Information may be

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights other than those identified above. CEN shall not be held responsible for identifying any or

In respect of pan-European eCall (operating requirements defined in EN 16072), this document defines

the high-level application protocols, procedures and processes required to provide the eCall service using

NOTE 1 The objective of implementing the pan-European in-vehicle emergency call system (eCall) is to automate

the notification of a traffic accident, wherever in Europe, with the same technical standards and the same quality of

services objectives by using a PLMN (such as ETSI prime medium) which supports the European harmonized

112/E112 emergency number (TS12 ETSI/TS 122 003) and to provide a means of manually triggering the

NOTE 2 HLAP requirements for third-party services supporting eCall can be found in EN 16102, and have been

developed in conjunction with the development of this work item, and is consistent in respect of the interface to the

PSAP. This deliverable makes reference to those provisions but does not duplicate them.

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

EN 15722:2020, Intelligent transport systems — eSafety — eCall minimum set of data (MSD)

EN 16072:2020, Intelligent transport systems — eSafety — Pan-European eCall operating requirements

EN 16102:2020, Intelligent transport systems — eCall — Operating requirements for third party support

CEN/TS 16454:2020, Intelligent transport systems — ESafety — ECall end to end conformance testing

ETSI/TS 122 101, Universal Mobile Telecommunications System (UMTS); LTE; Service aspects; Service

ETSI/TS 124 008, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Mobile radio interface Layer 3 specification; Core network

ETSI/TS 126 267, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); eCall data transfer; In-band modem solution; General description

ETSI/TS 126 268, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); eCall data transfer; In-band modem solution; ANSI-C reference code

ETSI/TS 126 269, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); eCall data transfer; In-band modem solution; Conformance testing

ETSI/TS 122 003, Digital cellular communications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Circuit Teleservices supported by a Public Land Mobile Network

ETSI/TS 122 011, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Service accessibility [Release 8 or later]

ETSI/TS 127 007, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); AT command set for user equipment [Release 8 or later]

ETSI/TS 102 164, Telecommunications and Internet converged Services and Protocols for Advanced

ETSI/TS 151 010-1, Digital cellular telecommunications system (Phase 2+); Mobile Station (MS)

conformance specification; Part 1: Conformance specification (3GPP TS 51.010-1 version 8.1.0) [Release 8

ETSI/TS 121 133, Universal Mobile Telecommunications System (UMTS); 3G Security; Security Threats and

ETSI/TS 122 071, Digital cellular telecommunications system (Phase 2+); Universal Mobile

Telecommunications System (UMTS); LTE; Location Services (LCS); Service description; Stage 1 [Release 8

ISO/IEC 9646 (all parts), Information technology — Open Systems Interconnection — Conformance testing

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

termination of call and freeing up of line (usually achieved by hanging up the receiver or pressing ‘end

wireless communications network consisting of multiple adjacent access points (cells) with the capability

of homogeneous transfer of a communications session instance to an adjacent cell without significant

representations of static or dynamic objects in a formalized manner suitable for communication,

any of a group of data structures (i.e. object class, property, value domain, data elements, message,

interface dialogue, association) referring to abstractions or things in the natural world that can be

identified with explicit boundaries and meaning and whose properties and behaviour all follow the same

single unit of information of interest (such as a fact, proposition, observation, etc.) about some (entity)

class of interest (e.g. a person, place, process, property, concept, state, event) considered to be indivisible

emergency communications service using the single European emergency call number, 112, which is

emergency call generated either automatically via activation of in-vehicle sensors or manually by the

Note 1 to entry: when activated it provides notification and relevant location information to the most appropriate

Public Safety Answering Point, by means of mobile wireless communications networks, carries a defined standardized

minimum set of data (MSD) notifying that there has been an incident that requires response from the emergency

services, and establishes an audio channel between the occupants of the vehicle and the most appropriate Public

occupant of a vehicle or equipment within a vehicle that has cause to trigger an eCall transaction by

one of two information element bits (flags) included in the emergency call set-up message that may be

used by the mobile network to filter and route automatically and manually initiated eCalls to a designated

end-to-end emergency service to connect occupants of an affected vehicle to the most appropriate PSAP

via an audio link across a PLMN together with the transfer of a minimum set of data to the PSAP

establishment of a mobile wireless communications session across a public wireless communications

network and the transmission of a minimum set of data from a vehicle to a public safety answering point

unit which deals with emergency calls and which has the capacity to consider professionally the need for

response, and which has the provision to mobilise the needed resources to deal with the emergency in

term used in ITS Implementation Directive to mean Public Safety Answering Point (PSAP)

any label, symbol or token that names or identifies an entity or a collection of data or the means of

equipment within the vehicle that provides or has access to in-vehicle data required for the minimum set

of data and any other data that is to be sent as part of or complementary to the minimum set of data to

effect the eCall transaction via a public mobile wireless communications network providing a link

between the vehicle and a means of enacting the eCall service via a public mobile wireless

Note 1 to entry: The in-vehicle equipment provider can be the vehicle manufacturer or the provider of

in-vehicle equipment together with the means to trigger, manage and effect the eCall transaction

standardized data concept comprising data elements of relevant vehicle generated data essential for the