CEN/TC 420 - Project Committee - Service Excellence Systems

CEN/TC 420 is a Technical Committee within the European Committee for Standardization (CEN). It is named "Project Committee - Service Excellence Systems" and is responsible for: Standardisation of requirements and guidelines for service excellence systems in order to achieve customer delight This committee has published 1 standards.

CEN/TC 420 develops CEN standards in the area of A99 - UNDETERMINED - Information technology. The scope of work includes: Standardisation of requirements and guidelines for service excellence systems in order to achieve customer delight Currently, there are 1 published standards from this technical committee.

The European Committee for Standardization (CEN) is a public standards organization that brings together the national standardization bodies of 34 European countries. CEN provides a platform for developing European Standards (ENs) and other technical documents in relation to various products, materials, services, and processes, supporting the European Single Market.

A Technical Committee (TC) in CEN is a group of experts responsible for developing international standards in a specific technical area. TCs are composed of national member body delegates and work through consensus to create standards that meet global industry needs. Each TC may have subcommittees (SCs) and working groups (WGs) for specialized topics.